February, 2016

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The top ten trends in banking innovation

Chris Skinner

We had two Financial Services Club meetings on the same night this week: one in London where Chief Executive of the Payments Council Maurice Cleaves talked about the landscape future for UK payments markets; and one in Warsaw where Lukas Dzuroska presented the top ten trends tracked in research by EFMA over the past year.

Trends 244
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Visa pushes mobile payments at Super Bowl 50

Payments Dive

The card network has outfitted the big game's venue, Levi's Stadium, with over 500 contactless-enabled point-of-sale terminals and 200 more across other Super Bowl-related venues in San Francisco and Santa Clara.

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Blockchains Predicted to Power the Internet of Things

Bank Innovation

You might be using a blockchain to order detergent within the next few years. That’s because blockchains, or more properly, distributed ledgers, are likely to be used to authenticate users of IoT devices, according to Chris Skinner, author of the forthcoming book ValueWeb. Skinner told Bank Innovation today that he Read More.

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How Banks Can Use Rates To Their Advantage (And The Prospect Of Negative Rates)

South State Correspondent

It is normal for stock markets to fluctuate, interest rates to vacillate, oil priced to decline and China’s economic growth forecasts to be adjusted (those numbers are mostly made up anyway). However, the recent behavior in the above mentioned markets is much more volatile than anything experienced over the last few years, and this turmoil is going to change lending and borrowing behavior.

Lending 200
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Shared services model can boost skills and efficiencies for banks

Accenture

A shared services model can bring a variety of gains to banks and financial services firms. My previous post on this topic outlined some of the positive benefits to be derived from shared services. But shared services models are not. Read more.

More Trending

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The best free research papers on #Fintech and #Blockchain

Chris Skinner

There’s been a large number of white papers produced recently about Fintech and Blockchain, so I decided to collate the most notable ones here. All links are to file downloads and if I’ve missed any, please let me know.

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Incentivizing the tipping point of mobile payment adoption

Payments Dive

Kelly Passey, the EVP of business and product development at Access Development, believes providers still haven't given consumers a good reason to adopt mobile payments.

Mobile 235
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DEMOvation Finalists for Bank Innovation 2016 Announced

Bank Innovation

Many applied, few were chosen. After a difficult deliberation, 10 early-stage fintech companies were selected by a team of judges to compete in this year’s DEMOvation Challenge, to take place in Seattle on March 1. The panel of judges — Scarlett Sieber of BBVA; Sam Maule of Carlisle & Gallagher; Ryan Falvey of the Center for Financial Services Innovation; Matt Wilcox of Fiserv; and Phil Ryan of Bank Innovation — will decide which company is worthy of the “Best in Show” DEMOvation crown at B

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Bank Culture – Creating Better Options

South State Correspondent

A common narrative with community bankers is this view that their options are limited. A challenge is often presented with just two options – make the loan or lose the loan, agree to the customer demands or not or comply with the regulators or not. When viewed this way, bankers set themselves up for a sub-optimal outcome as they turn a tactical decision into a self-created conundrum.

Community 190
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Initiating Digital Transformation of the Customer Experience

Accenture

We are living in the “Age of the Customer,” when technology and economic forces have put customers in control of their interactions with businesses. A recent study of nearly 400 global decision-makers — commissioned by Accenture and conducted by Forrester. Read more.

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The UK Open Banking API Framework — More questions than answers?

Celent Banking

This week the Open Banking Working Group (OBWG) published its framework for the UK Open Banking Standard. The framework seeks to create: • An open API for data that is shared, including, but not limited to, customer data, and. • An open data API for market information and relevant open data. Secure, publicly accessible Web APIs have been around for more than ten years in the financial services sector.

Data 130
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Digital Bank in one picture

Chris Skinner

I spent a day working on a bank’s digital strategies the other day. It was a fascinating day and, as is the norm with some of these offsites, a scribe artiste was scribbling my ramblings on a chart. The summary I like so much that I thought it was worth sharing here.

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Mobile is affecting commerce decisions for retailers

Payments Dive

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact with their favorite brands.

Retail 222
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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12 Coolest Brands in Banking 2016

Bank Innovation

When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does. We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More.

Branding 223
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Can You Become An Adaptable Bank?

South State Correspondent

If there is one thing your bank needs to be successful it is not more technology, a more profitable loan product or new fee income services. What your bank needs is culture and specifically, the ability to adapt. While that sounds like a trite business book topic and can easily be dismissed as pabulum, it is critical to success and only a few banks have it.

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What Can Banks Learn From The FinTechs?

Insights on Business

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation? This is definitely related to the inflection point that the banking industry is today both from their own inability to drive change for rapid digitization and also to address the threat from non-banking firms.

Fintech 132
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What's Square Hiding in Its Cash Drawer?

Payments Source

Square Cash has changed a lot since it was introduced as an almost purely email-based person-to-person payments service in 2013, but the addition of its Cash Drawer feature is perhaps the biggest game-changer.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Eventually everything will become a bank

Chris Skinner

I just had an interesting discussion with a banking colleague who has been investing in start-ups. He said that many of the firms begin with a belief that they will succeed because they are not a bank. A business strategy based upon attracting consumers by not being a bank, is not sustainable.

Strategy 262
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US retailers' EMV pain opens path to contactless-only checkout lanes

Payments Dive

Mobile Payments Today spoke about this concept with payment technology providers at the recent National Retail Federation Big Show in New York City.

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Coolest Brands 2016: Silicon Valley BankFintech’s ‘Community’ Bank

Bank Innovation

Silicon Valley is coming to banking? Nonsense. That happened long ago — just ask Silicon Valley Bank, a financial institution built to serve the world’s center of innovation. Few bankers can claim better knowledge of what the tech giants are up to. Startups, you say? SVB claims it banks a staggering two-thirds Read More.

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Your Bank’s Engagement Has Much To Do With What Your Customers Are Feeling

South State Correspondent

A bank produces a steady stream of marketing content – events, press releases, letters from the CEO, white papers, news stories and the alike. As content becomes increasingly important, banks can better leverage their marketing dollars and branding efforts by making sure content hits its market. Data from AOL Insights of over 7,300 content engagements clearly show when a customer interact with specific content.

Branding 190
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Breakthrough Banking: Your Cognitive Future Starts Now

Insights on Business

The IBM Institute of Business Value released a new executive report that discusses cognitive computing in the financial industry. Cognitive computing has arrived and its potential to revolutionize the industry is enormous. With the power to unleash a new era of innovation and growth, cognitive systems are already helping institutions enhance the customer experience, uncover new insights and improve the quality of timely decisions.

System 101
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EMV Leaves a Poor Taste with More Restaurateurs

Payments Source

Five months after the U.S. EMV liability shift for counterfeit card fraud went into effect, most restaurants aren't processing chip cards, and that's not changing anytime soon, according to a top executive at Heartland Payment Systems.

Fraud 94
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Augmenting finance is far more interesting than disrupting it

Chris Skinner

I had a realisation this week. The realisation is that banks have always been hot on technology and innovation. If you don’t think so, then just checkout this blog from April 2008 – eight years ago – where I talk about the rise of innovation in banking.

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Are physical biometrics really the way to go?

Payments Dive

While physical biometrics work when someone has physically presented themselves to the authenticating party, these same biometrics quickly lose effectiveness in an online world. So, what's the alternative?

Online 215
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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.