Chris Skinner

JUNE 16, 2017

I’m boarding a flight yesterday and murfing (mobile surfing). Flicking between Facebook apps, twitter, bank account, BBC news and more. Suddenly I spot a new ICO – Initial Coin Offering – for a new bank. From Wikipedia: “An initial coin offering (ICO) is a means of crowdfunding the release of a new cryptocurrency. Generally, tokens for the new cryptocurrency are sold to raise money for technical development before the cryptocurrency is released.

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Bank Innovation

JUNE 26, 2017

For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017. The report, which surveyed more than 200 high-ranking executives from financial services and banking industry, indicated a growing […].

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Payments Dive

JUNE 15, 2017

Pay-at-the-table devices, which generally accept both EMV and contactless payments, could start to appear at restaurants in a big way during the next couple of years.

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PYMNTS

JUNE 14, 2017

There was a time when the telegraph was as important to keeping people connected as the smartphone is today. And while the telegraph’s heyday may well be over, the network it once rested upon can still be put to good use, especially with an assist from API solutions. As more merchants and smaller businesses seek to engage in global commerce, several companies are stepping up their efforts to help merchants address the complexities presented by international trade.

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Insights on Business

JUNE 7, 2017

The average consumer interacts with customer service 65 times in a year. That adds up to more than 270 billion service calls made on an annual basis. Multiply that by an average cost of about $1.00 a call, and you’ve got very big problem for global businesses. Further, 33% of Millennials are only willing to wait 1 – 3 minutes to get a desired response, 52% have hung up on a customer service call, and 56% of Millennials have switched from one company to another because of underwhelming customer s

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Chris Skinner

JUNE 20, 2017

I just got back from the ICEEfest in Bucharest, Romania. It’s a fantastic expo organised by Dragos Stanca and his team, and was very enjoyable even with the master of ceremonies, Jeff Leach, taking the mickey out of me. Jeff is an actor and comedian, and spent the whole conference f-bombing the speakers and the audience. Different! Anyways, one little moment stood out enough for me to blog about, and it was the presentation from Capco’s FinTech lead Jeff Tijssen.

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Bank Innovation

JUNE 12, 2017

2017 was a tumultuous year, but despite some stops and starts, innovation in finance is only gaining more momentum. As the year saw changes in financial regulation, startup culture, and trends in venture capital, innovation moved forward: blockchain labs were made, funding was fought for, mobile payment systems were integrated, and the limits of artificial […].

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Payments Dive

JUNE 13, 2017

Millions of Americans use smartphones for everyday tasks such as taking pictures, working out, or arranging transportation, yet mobile wallets have struggled to gain traction among consumers.

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PYMNTS

JUNE 23, 2017

Girl Scouts will soon get the chance to earn their first ever cyber security badges. The Huffington Post reports that Girl Scouts can earn the first of 18 cyber security Girl Scout badges beginning in September 2018. The program will reach as many as 1.8 million Girl Scouts in kindergarten through sixth grade and is being developed in a partnership between the Girl Scouts and Palo Alto Networks, a security company.

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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

Community Bank

Insights on Business

JUNE 19, 2017

According to a report from Santander, blockchain technology is poised to save banks $20 billion dollars a year in infrastructure costs by 2022. But for many banks and financial services organizations, building and implementing a blockchain solution is slow, given the perceived costs of altering their infrastructure, and the need for a proof of concept to validate the technology.

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Payments Source

JUNE 22, 2017

Bitcoin, and the blockchain system that powers it, is one of several virtual currencies and the value of one bitcoin skyrocketed more than 300 percent in the last year.

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Chris Skinner

JUNE 21, 2017

I was having a chat with a banking buddy who was expressing his frustration with the fact that their PSD2 developments were not going the way he wanted. He had found a nice little FinTech start-up with a really neat Open API capability which could be used by the bank in days. But the Head Office retentive told him that they didn’t want to work with a third party and would have to develop it themselves instead.

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Bank Innovation

JUNE 29, 2017

Knowing which startups to keep an eye on in fintech can be a full time job (for some, it is actually a full-time job), especially as more and more of them launch, get funding, and partner up with banks. Take a look at the seven startups Bank Innovation is watching this month below: bonify Berlin […].

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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Payments Dive

JUNE 9, 2017

As loyalty programs have expanded to include more emotional benefits, they have seen the value associated with meeting a consumer's needs. Now companies are competing for customer relationships rather than customer memberships.

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PYMNTS

JUNE 22, 2017

Kids these days. Millennials are using FinTech to pay back their college loans, cover healthcare expenses, and now, through FinTech startup Future Family , to get pregnant. More and more women are waiting until their 30s to have children. There are plenty of good reasons for that: millennials are getting married later, and having kids is expensive. But the biological clock waits for no woman.

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Insights on Business

JUNE 14, 2017

The worldwide banking industry experienced profound challenges during the Great Recession of 2008-2009. While the global economy has improved, the pressure on banks is unabated. Pressures stem from a myriad of sources: competition from fintechs; unrelenting regulatory environment; associated costs of compliance (or non-compliance!); increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials.

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Bobsguide

JUNE 5, 2017

Security is one of the biggest reasons why banks exist. According to recent research from Capgemini, 83 per cent of consumers trust banks and insurers when it comes to handling their data. However, this trust can be lost instantly if an incident takes place. So while banks and financial services.

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

Cards

Chris Skinner

JUNE 26, 2017

It was exactly 50 years ago today that the world’s first ATM was unveiled at a Barclays branch in Enfield, London. As a tribute to the golden anniversary, Barclays has transformed the modern-day Enfield cash machine into gold. Today, more than half of UK adults use an ATM at least once a week. Barclays Bank unveiled its first cash machine in the UK in 1967.

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Bank Innovation

JUNE 8, 2017

When talking about machine learning algorithms, Amazon definitely comes to mind. The e-commerce giant has (arguably) the most sophisticated ML toolset around that is uses for drone deliveries, online tailors, or its AWS offering. Turns out, Amazon’s lesser known operation – small business lending – is also powered by machine learning, Bank Innovation has learned. […].

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Payments Dive

JUNE 29, 2017

Every retailer and restaurant is going mobile or has gone mobile but a successful strategy to meld it with the physical customer experience takes work. Lots of work.

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PYMNTS

JUNE 21, 2017

To say that the retail industry is going through a minor transformation right now would be an understatement. While several store closings and bankruptcy filings have been reported over the past year, the retail news cycle hasn’t exactly painted an inspiring image for the future of retail. Moving into the digitally driven age, retailers are looking for new and meaningful ways now more than ever to engage, maintain and retain consumer attention.

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Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

Community Bank

Insights on Business

JUNE 23, 2017

No industry today is immune from the assault of disruptive competitors. In the banking world, that means the “FinTechs,” companies that exist at the intersection between technology providers and financial service providers. FinTechs appeared on the scene about a decade ago and started cherry picking a number of financial services that had historically been provided by banks.

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Bobsguide

JUNE 25, 2017

Financial organisations face a barrage of threats from a range of different sources online. There is no doubt that the industry is a prime target for threat actors ranging from cybercriminals, to hacktivists, to nation states. In response, financial organisations should prioritise and implement.

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Chris Skinner

JUNE 8, 2017

I sit on the judging panel for the FinTech 50, now in its fifth year, and the final list was revealed yesterday. Here they are: FinTech50 2017 list unveiled, including 24 new businesses Women leaders feature, with almost 20 percent of The FinTech50 having a female founder or CEO UK companies continue to dominate / German, Swiss and Irish FinTechs make strongest ever showing Other trends include the rise of AI, partnerships between FinTechs, and M&A as banks acquire market-leading challenger

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Bank Innovation

JUNE 7, 2017

Stop with the fees already. P2P services continue to grow in popularity—no surprises there. But, there remains a segment of the population that’s refraining from downloading such services, and, one of the top reasons is a stalwart consumer unwillingness to pay fees, according to the recent Fiserv Consumer Expectations and Experiences survey. The most common […].

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Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.

Innovation