December, 2018

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Compliance will kill the bank

Chris Skinner

I was talking with a banker at a recent conference, and was surprised by his attitude. He’s not worried about Amazon, Google or Alibaba; he’s not concerned about FinTech start-ups, Revolut or Monzo; he doesn’t really care about Open Banking and software; as for machine learning, artificial intelligence (AI) and … The post Compliance will kill the bank appeared first on Chris Skinner's blog.

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Public transit systems look to drive down costs, boost ridership with contactless fares

Payments Dive

Public transit systems in New Jersey, New York, Chicago and other major metropolitan areas are converting their systems to accept contactless payments, which experts say will reduce costs and help improve ridership.

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5 Most Influential People in Banking for 2018

Bank Innovation

A lot was said and done in the world of banking and fintech in 2018. In the midst of all the competition and collaboration, leaders emerged from all corners of the industry. Here are Bank Innovation’s five most influential people of the year, determined by editors’ choice, in no particular order: Jamie Dimon, JPMorgan Chase […].

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Amex Touts Success In Ripple Cross-Border Payments Pilot

PYMNTS

In a renewed show of support for blockchain technology , American Express General Manager of Corporate Payments Carlos Carriedo has suggested that its pilot tests with partner Ripple to enable real-time cross-border corporate payments have been a success. Reports in Invest In Blockchain on Tuesday (Dec. 11) said Carriedo spoke at the Wings of Change Europe conference and emphasized American Express’ interest in blockchain technology. “Blockchain is absolutely an option we’re

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Open Banking: Strategy and Presentation

Chris Skinner

I haven’t given away my slides and presentation for a while, as it’s part of my unique armoury, but I’m bored with my latest slide deck so here it is. ? Open Banking Strategy and Business Model from Chris Skinner And just in case it doesn’t make sense, here’s a … The post Open Banking: Strategy and Presentation appeared first on Chris Skinner's blog.

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When does digitalisation stop?

Chris Skinner

Another day and another discussion about digital transformation with a group of bankers. As the conversation progressed, several of the attendees touched on a subject in different ways but the core of what they were asking was this: when will we know we’ve done digital? I find this question quite … The post When does digitalisation stop? appeared first on Chris Skinner's blog.

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Putting modern payment technologies to the test

Payments Dive

Automated testing is an increasingly important consideration as payment providers, retailers and other companies expand the number of options that consumers and merchants can use.

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Kagan: Is Amazon Pay a trojan horse digital wallet to retailers?

Payments Dive

Jeff Kagan explains why he believes Amazon Pay could have a successful future as a payment method in the retail world, even though these retailers are arch competitors with Amazon.com.

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Biometrics to impact future of mobile payment authentication

Payments Dive

Biometrics wlll have a significant impact in driving mobile payment use as facial recognition and fingerprint scanning technologies are incorporated into applications.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Why payments providers don't want customers to feel involved in the payments process

Payments Dive

Payments technology can help merchants boost sales and drive loyalty with customers.

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Facebook facing new regulatory scrutiny after data sharing allegations

Payments Dive

Facebook is facing increased calls from privacy advocates, public officials and others for government regulation and investigation following new allegations of unauthorized data sharing.

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The untold story of Stripe

Chris Skinner

Wired are really good at writing long, wordy essays on things they find of interest. I enjoy them, but not everyone has half an hour to read their musings. Therefore, as it covers my favourite FinTech firm Stripe, here’s a 1,500 abridged version of their 16 page, 5,000 word original … The post The untold story of Stripe appeared first on Chris Skinner's blog.

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Two Events. One Goal. Elevate the Customer Experience

Payments Dive

We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the interactive technologies that are furthering the customer experience. CONNECT: The Mobile CX Summit is about learning the innovative ways mobile has helped to boost the customer experience.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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From innovation theatre to real innovation

Chris Skinner

I was listening to a great discussion about innovation (again) amongst a group of innovative bankers. As the conversation progressed, it made me reflect on a few things. In particular, how the conversation about innovation has changed over the past decade. Just before the financial crisis hit, innovation was big … The post From innovation theatre to real innovation appeared first on Chris Skinner's blog.

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The Future of Fintech Video Series: Intuit Consumer Group

Payments Dive

This interview is part of a video series, “The Future of Fintech,” produced by Mobile Payments Today and powered by Galileo Processing.

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Come the revolution, who’s first against the wall?

Chris Skinner

I present regularly to retail, commercial and investment banks, wealth managers and fund managers, insurance companies and more about how technology is transforming everything. I often can feel a sense of cynicism in the room. We’ve heard all this before and yes, I’ve pointed this out several times: The boy … The post Come the revolution, who’s first against the wall?

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While contactless uptake slow in US, mobile device sales not seen as factor

Payments Dive

The global slowdown in mobile device sales is not considered a direct factor in the relatively tepid adoption of contactless payments in the U.S., according to industry analysts.

Mobile 268
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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T-Mobile may usher in wave of wireless carriers looking to disrupt banking

Payments Dive

The T-Mobile test pilot of its new mobile banking service is expected to be the first of many telco companies exploring ways to leverage new financial services for their customers.

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Europe Card Not Present Fraud Trends

Payments Dive

CNP fraud contributes 73% to total card fraud in Europe. View our latest infographic to learn more.

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Asking banks to be responsible is like …

Chris Skinner

The United Nations Principles for Responsible Banking were released last Monday. The aim is to help any bank – whatever its starting point – to align its business strategy with society’s goals. It’s a nice idea, but is it practical? In a guest column James Vaccaro, Director of Corporate Strategy at … The post Asking banks to be responsible is like … appeared first on Chris Skinner's blog.

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Is the internet of things our biggest future threat?

Chris Skinner

We talk a lot about cybersecurity, fraud and risk, but are we too complacent about it? We have all these stats and figures: According to Verizon’s 2018 Breach Investigations report, 92 percent of malware is still delivered by email. Out of the 1,300 IT security decision makers surveyed for cyberark Global Advanced Threat Landscape … The post Is the internet of things our biggest future threat?

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Top 10 most read mobile payments articles of 2018

Payments Dive

As we close out the year 2018, we present a look back at the most read articles and contributor pieces related to the mobile payments industry.

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The Future of Fintech Video Series: Steady

Payments Dive

This interview is part of a video series, “The Future of Fintech,” produced by Mobile Payments Today and powered by Galileo Processing.

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The Future of Fintech Video Series: Paysafe

Payments Dive

This interview is part of a video series, “The Future of Fintech,” produced by Mobile Payments Today and powered by Galileo Processing.

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The top blog posts of 2018

Chris Skinner

Just looking through the stats for the last year and it gives you an insight into what’s hot and what’s not. So here are the ten most popular blog posts of 2018: In at Number 10 is: Who are the hottest FinTech firms and Influencers around the world? This blog … The post The top blog posts of 2018 appeared first on Chris Skinner's blog.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.