Finer Points

JUNE 17, 2014

'As community bankers we have a fiduciary responsibility to our customers and communities as well as our shareholders. While it may not always be an explicit legal duty, it’s inherent to the community bank relationship business model and serves a key role in our success—after all, community banks only succeed when their customers and communities do the same.

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Community Bank Community Exercises Regulation 188

Jeff For Banks

JUNE 25, 2014

'Lance Kessler introduced a new subject to the ABA School of Bank Marketing Management (SBMM) this week. Marketing Leadership. A few months ago, he asked me and two other marketing experts to be on a panel for the class. I rejected the moniker "marketing expert". I may be an expert on a couple of topics, but marketing is not one of them. But I applaud Lance and the school for putting a finance and strategy wonk on the panel to get some outside perspectives on how the marketing function can be a

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Jack Henry

JUNE 25, 2014

'Author: Lee Wetherington, LWetherington@profitstars.com. It sucks to be young. Fifty years ago, the old were the poorest age group in America. Today that distinction belongs to Gen Y. According to the Pew Research Center , Millennials (18- to 33- year-olds) are more financially strapped than previous generations: “Millennials are the first in the modern era to have higher levels of student loan debt, poverty and unemployment, and lower levels of wealth and personal income than their two immedia

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Javelin Strategy & Research

JUNE 21, 2014

'I had the pleasure of speaking at NextBankUSA in Boston the other week on the Future of Payments, as I see them. It was a fun event, and provided some latitude to go off topic a little, including one of my favorite British comedy skits on Chip and PIN. Okay, I found it much funnier than the audience but that happens to me a lot. What can I say? I crack myself up.

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Your Full Potential

JUNE 5, 2014

'The most effective leaders in history have a lot of things in common. To name a few: a great work ethic, high moral and ethical standards, an understanding of the principle of accountability, the ability to assemble a team of close advisors, etc. There is another that is sometimes overlooked. Nevertheless, it is always present. The most effective leaders aren’t afraid to make decisions.

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Long Lasting Ideas

JUNE 30, 2014

'A recent Wall Street Journal article states social media fail to live up to early marketing hype based on a newly released Gallup report. Bank marketers may want to look at this data to see if they need to update their social media strategy. The article cites the Gallup poll reports a clear majority of Americans say social media have no effect at all on their purchasing decisions.

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Jeff For Banks

JUNE 12, 2014

'There are numerous and significant barriers to entry in banking. Regulation, capital requirements, competition, and the concentration of customers at the largest institutions have all contributed to only one bank charter being granted over the past three years. But I rarely hear of opportunity as a result of high barriers to entry in bank strategy sessions.

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Jack Henry

JUNE 4, 2014

'Author: Danny Payne, DanPayne@ProfitStars.com. Last week my exterminator came by the house to do the monthly bug spray routine. We always talk sports, kids, and whatever pest I should expect to see more of this time of year. I’ve used the same local company for seven years and the same guy for the past two years. There are no real surprises, he sprays and comes into my office with a bill and then he goes.

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Javelin Strategy & Research

JUNE 30, 2014

In three years there will be a movie released, starring Jonah Hill. It’s about an ambitious and successful PR executive for an exciting new electronic payment system called “Ares” that’s set to revolutionize the way that people buy things with their phones. The name choice for the brand is made by a small and forceful CEO with an obsession with Greek mythology and LARPING, played by Danny DeVito.

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Tefkin

JUNE 3, 2014

While other sectors attract more mainstream press attention (payment, retail banking), the asset management industry is also deeply affected by “software eating the world” Asset Class Competition. Traditional asset management companies are increasingly facing competition on both sides of the performance scale. On the “Beta” end of the scale, ETFs are steadily becoming one of the most successful innovation in recent decades.

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Your Full Potential

JUNE 17, 2014

'Hello everyone! In this post, I wanted to give you a sneak preview of my new book that is due out a little later this year. What follows is the Introduction section. I hope you enjoy it and will be eager to see more. I also welcome your comments and feedback – let me know what you think! Introduction. The process of decision-making goes something like this: It starts with a spark - a person wants something.

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Leadership Training Resources Lending 34

Money and Payments

JUNE 14, 2014

'From May 15th until May 17th, the Bitcoin 2014 conference took place in Amsterdam. One of the break-out sessions was dedicated to the topic of Anti-Money Laundering on Transparent Networks. During this session, Dirk Haubrich of the European Banking Authority (EBA) outlined some of the issues and concerns of the EBA with respect to digital currencies and bitcoin.

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Social Assurance

JUNE 12, 2014

'Industry experts love to create fear by comparing well-loved brands like Apple to the industry they have. In the past few months I have heard conference speakers theorize about Apple entering markets from food production to healthcare and of course, financial services. Are these fears realistic? What makes Apple a great company is not that they enter markets and crush people.

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Jack Henry

JUNE 18, 2014

'Author: Penny Webb, PWebb@profitstars.com. Have you heard the term ‘Gamification’ in relation to business strategy and software design? I recently attended a conference where one of the keynote speakers was a leading authority on the subject. Gamification is not just the idea of designing slick applications or web sites that have the look and feel of a video game.

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Javelin Strategy & Research

JUNE 20, 2014

I had the pleasure of speaking at NextBankUSA in Boston the other week on the Future of Payments, as I see them. It was a fun event, and provided some latitude to go off topic a little, including one of my favorite British comedy skits on Chip and PIN. Okay, I found it much funnier than the audience but that happens to me a lot. What can I say?

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Gonzobanker

JUNE 23, 2014

'We are hearing lots of noise about Customer Relationship Management again, GonzoBankers. Feels like a Back to the Future (or maybe it’s Better Off Dead ) time warp ride back to the late ’80s and early ’90s. This is the strategic equivalent of a Van Halen reunion tour – with all the amped expectations, go-it-alone solos, lead-singer tantrums, and killer-rehearsals-followed-by-cancelled-shows that go along with it.

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System Leadership Conference Mobile 92

Jack Henry

JUNE 11, 2014

'Author: Evan Thomas, EvanT@gladtech.net. Like most of you, I have been inundated over the past few years with news surrounding cloud computing and what it means for the future of information technology. What you may have missed in the deluge of information is that many security vendors are now moving their malware defenses to the cloud. The shift away from traditional desktop software anti-virus applications to cloud-based monitoring for malicious traffic will have a profound impact on the way

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