South State Correspondent
OCTOBER 7, 2015
Fresh off the 2015 ABA Marketing and Retail conference in Denver, we have a very long Evernote page of ideas, inspirations, thoughts and tactics. While we will highlight a few of the many banks from the conference that are making a difference in the coming weeks, today we wanted to do a quick recap of some of the trends and overarching lessons in case you were not able to make it.
Celent Banking
OCTOBER 19, 2015
Singapore hosted Sibos this year, and judging by the reported 8,000 attendees, transaction banking is alive and well. That also means there were 8,000 different experiences, impressions and takeaways. Here are mine: Banks are fully aware of the threat of posed by technology and are beginning to act on it. Two technology vendors I spoke to said that every single bank they met with asked about blockchain, an extraordinary change from six months ago when it was only beginning to be seriously discus
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Finer Points
OCTOBER 6, 2015
In an era of seemingly perpetual political gridlock, it’s important to pause on occasion to consider why we community bankers put so much effort into political advocacy. From our continuous and relentless regulatory relief efforts to our persistent support for fair and equitable oversight of credit unions and the Farm Credit System, community bankers certainly […].
CFPB Monitor
OCTOBER 9, 2015
Richard J. Andreano, Jr. and Matthew R. Smith. On October 7, 2015, the U.S. House of Representatives passed a bill that would provide a safe harbor from the new TILA/RESPA Integrated Disclosure (TRID) rule for a period of five months. By a vote of 303 to 121 the House passed the “Homebuyers Assistance Act” (H.R. 3192), which would provide a hold harmless period until February 1, 2016 for good-faith efforts to comply with the TRID rule, which went into effect October 3, 2015.
Advertisement
Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.
Gonzobanker
OCTOBER 21, 2015
by Sam Kilmer & Eric Weikart. BAI Retail Delivery was at the Venetian in Vegas this year, sharing conference space with a travel convention called IMEX, which made things interesting in between sessions. We couldn’t quite figure out what the “Hosted Buyer Lounge” was but it sounded a little racy. We stayed with the banking. 1. Main Sessions: Welcome to the SharkTank!
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
South State Correspondent
OCTOBER 29, 2015
It has been said that community banks are not doing enough to differentiate themselves and are not properly segmenting their markets.
Celent Banking
OCTOBER 12, 2015
This week I’m in Singapore, which provides a beautiful backdrop for Sibos 2015, the annual conference that brings together thousands of business leaders, decision makers and topic experts from a range of financial institutions, market infrastructures, multinational corporations and technology partners. This year’s conference theme is connect, debate and collaborate and takes place at a time of increasing headwinds from a slowing global economy, higher compliance costs, increasingly global corpor
Finer Points
OCTOBER 26, 2015
Congress is an intentionally deliberative body. It was structured by our founders to ensure collective participation in shaping government policy, and sometimes that allows certain factions to disrupt the legislative process purely for their own self-interest. Such is the case with the retail industry sidelining the debate over data security by resuscitating tired and largely […].
CFPB Monitor
OCTOBER 20, 2015
Richard J. Andreano, Jr. In remarks yesterday at the Mortgage Bankers Association’s annual convention, CFPB Director Richard Cordray stated that the CFPB may need to look more closely at vendors of software and other tools used by lenders to comply with the TILA-RESPA Integrated Disclosure (TRID) rule which became effective on October 3. Director Cordray stated that he was “disturbed” by reports that such vendors were creating obstacles for lenders attempting to comply with the
Advertisement
Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment
Gonzobanker
OCTOBER 14, 2015
News flash! Customer experience should be best in class at most businesses in America this year. According to a 2010 Forrester study, 80% of companies would like to use it as a form of differentiation. If all of those five-year plans were developed and executed, then customer experience would only be noticed in the 20% that didn’t focus on it. I just got off the phone with my cell phone company, got a robo response from my bank and am fighting with an airline right now so I don’t think that prop
Jack Henry
OCTOBER 21, 2015
Author: Jenny Roland-Vlach, JRoland-Vlach@jackhenry.com. The FFIEC’s Cybersecurity Assessment Tool has been available for a few months now and your financial institution (FI) has undoubtedly realized the critical role it will play in your strategic plans. The tool touches on a wide array of factors for FIs and will require the attention and involvement of all your stakeholders to properly complete it.
South State Correspondent
OCTOBER 21, 2015
Yesterday was the first anniversary of Apple Pay while the past 60 days saw the release of Android Pay and Samsung Pay. The strategic question comes up – which do you do if any? Before you answer that question ask yourself this one – how long do you want to be in business? Wait. Before you fire us off an angry email, we are not being flippant. It is important to understand your investment horizon, as if your bank plans on selling in the next five years, then why go through the cost and hassle of
Celent Banking
OCTOBER 23, 2015
We’re smack in the middle of conference season and the team has been traveling all over the world. We’ve been busy with Sibos and BAI (unfortunately held at exactly the same time), AFP , and next week, Money20/20. In only its fourth year this new conference had to move to a new venue so that it could avoid running afoul of the fire marshal. Given the excitement around the payments ecosystem, we think it will be an exhausting whirlwind of a week.
Advertisement
Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.
Jeff For Banks
OCTOBER 3, 2015
Glenn Moyer, the former Secretary of the Pennsylvania Department of Banking and Securities (pictured), spoke at a banking industry event this past week. His subject: How to love your regulator. Glenn is a senior advisor to my firm and I suggested the topic. He rolled with it. Regulator relations is a pressure point in our industry. Some of the more common complaints include regulatory guidance that seems to change with the breeze, and community banks being treated like “too big to fail” (TBTF).
CFPB Monitor
OCTOBER 8, 2015
Richard J. Andreano, Jr. The residential mortgage settlement service industry has been asking the CFPB for guidance on the legality of marketing service agreements (MSAs) under RESPA. When questioned on the issue last week at a House Financial Services Committee hearing , Director Cordray indicated that the CFPB would issue guidance. One week later the CFPB has now issued non-binding guidance in the form of Bulletin 2015-05.
Banking 2020
OCTOBER 19, 2015
Disclosure: Banking.com is powered by Digital Insight. Time and time again we hear from financial institutions who say they struggle to win over business customers. Whether they’re competing with known or unknown competitors, the competition is fierce and often times they feel they’re missing out. As part of their 2015 Momentum Webinar Series, Digital Insight will host a free webinar, “ Business Customers: How to Compete and Win ,” addressing this issue.
Jack Henry
OCTOBER 28, 2015
Author: Travis Smith, TrSmith@jackhenry.com.
Advertisement
Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
South State Correspondent
OCTOBER 6, 2015
There was a time when the average community bank customer was the same age as the adult general population. Over time, due to the urbanization of America, immigration and lack of targeted marketing, this has changed. Now, the average community bank customer is more than 5 years older than the general population and increasing in age at a faster rate.
Celent Banking
OCTOBER 21, 2015
Our friends at PaymentsUK have released their latest forecasts , the ever excellent UK Payments Market 2015. Whilst we don’t have a copy of the full report (hint, hint…), the press release does give us some interesting insights. For example, payments will hit 44 billion transactions a year by 2024. This is a net growth of 3.4 billion, which hides significant and continued declines in both cash and cheque usage (53% to 33%, and 1.1% to 0.4% respectively).
Jeff For Banks
OCTOBER 21, 2015
I frequently moderate strategic planning retreats. A recent discussion surrounding bank peer groups was very interesting. I have written and spoken about using peer groups constructively versus striving for "above average". This discussion related to the different paths superior performing banks took to achieve their notable profits. There were many more than three banks in the peers we reviewed.
CFPB Monitor
OCTOBER 12, 2015
Wendy Tran and Richard J. Andreano, Jr. The CFPB sent industry trade groups a letter on October 1, 2015 to address the approach of the FFIEC member agencies during the initial months following the implementation of the TILA-RESPA Integrated Disclosure (TRID) rule on October 3, 2015. In the letter, the CFPB noted that it and the other FFIEC member agencies recognized the implementation challenges presented by the TRID rule and the significant efforts made by the industry to implement the rule.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
Banking 2020
OCTOBER 2, 2015
Financial institutions that aren’t developing and catering to the wants and needs of younger demographics are missing out on huge opportunities for growth. Luvleen Sidhu, Chief Strategy and Marketing Officer at BankMobile , spoke with us recently to discuss how BankMobile is connecting with a younger audience, specifically college students, to educate and empower millennials.
ABA Community Banking
OCTOBER 14, 2015
Nothing to celebrate during National Cyber Security Awareness Month—news isn’t good Risk Management Blogs Making Sense of it All Cyberfraud/ID Theft.
South State Correspondent
OCTOBER 26, 2015
Let’s be honest, banks currently struggle turning themselves into sales organization. We know we can improve. The good news is that most bankers really care about the customer and strive to do the best by them. However, when it comes to understanding the sales process, there is much to be desired. Part of the issue is training bankers not to be sales people, but to be true financial advisors.
Celent Banking
OCTOBER 16, 2015
If it’s October, it must be conference season. The month started innocently enough: a visit to Nashville for the Computer Services, Inc. annual client conference. By virtue of endless industry consolidation over the past 30 years, CSI has been initiated as a full member of the Big-5 fraternity of core banking systems providers, and Celent will be adding their flagship NuPoint banking solution to our pending updated coverage of core banking systems solutions.
Speaker: Gary Dmitriev
Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.
Expert insights. Personalized for you.
260 
Let's personalize your content