Celent Banking
AUGUST 28, 2014
'Lately there has been much fanfare around wearables. From Google Glass to smartwatches, there has been no shortage of press releases, articles and hype surrounding these devices. I must say that I personally find all of this stuff amazingly cool, and love trying out new things. I am also super excited about the Moto 360 smartwatch and will likely pick one up when it launches.
Finer Points
AUGUST 4, 2014
'Before I was ever a community banker, I was a cadet at the Virginia Military Institute and an officer in the U.S. Army. One of the core principles instilled in me during my military training was the importance of never giving up ground—of always looking for opportunities to take ground from the enemy. Well, in […].
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Matt Wilcox Pro
AUGUST 7, 2014
'428 Reasons Digitally Engaged Customers Matter Hint: Each reason is a percent If an average 428 percent increase in fee income is small potatoes to your bank, you can skip this article and my breakout session at next month’s ABA Marketing and Retail Conference. I won’t be offended. After all, the other breakout [.
Jack Henry
AUGUST 13, 2014
'Author: Danny Payne, DanPayne@jackhenry.com. The community banks and credit unions have always been fighting “the good fight” for customers/members. Providing a viable online and mobile solution has been the recent focus for most FIs fighting to compete. These banks and credit unions are competing against the Chases and Bank of Americas of the world.
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Gonzobanker
AUGUST 6, 2014
'If information is the new currency, why don’t we treat it as such? For decades banks built layers of dual control checks and balances for staff that handle the Benjamins. We have paid couriers millions to move bags of greenbacks between branches. Yet now that information has supplanted the almighty dollar as the critical factor for achieving a competitive advantage, we apparently could care less as we watch this new digital currency fall from the back of the armored truck and blow down the info
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Celent Banking
AUGUST 21, 2014
'Our humanity, as individuals and as consumers, continues to fascinate me, particularly as it relates to our irrationality. My dad would drive miles out of his way to save 2 cents per gallon of gas, just for the principle of it (whatever that principle was!). Behavioral economists, of course, have been onto this for years. For some accessible perspectives on the subject, try one of the following: Thinking, Fast and Slow, Kahneman, 2011.
Banking 4 Tomorrow
AUGUST 12, 2014
'Whether it is Bank of Queensland with their Hipster Branch launch, Citi’s famedApple-Store Branches, NAB’s Crowd concept, Unicredit “Branch of the Future” in Italy and Bulgaria, PNC’s Tellerless Branches, smaller regional players likeSouth Shore Bank and ConestogaBankWerx, or the launch of Video-Interactive Teller’s for TEB, Ion Bank, Banca Popolare and others, we seem to be hearing about new ‘Branches of the Future’ constantly. […].
Matt Wilcox Pro
AUGUST 18, 2014
'Launching digital banking: some bullets Hint: Your future is at stake This is the final sneak peek at my presentation at next month’s ABA Marketing and Retail Conference in Orlando. My session, “Better Together: Marketing Mobile and Tablet Banking with the Help of IT,” is on Sunday, September 7, at 3:45. In [.
Jack Henry
AUGUST 6, 2014
'Author: Clarke Farmer, CFarmer@ProfitStars.com. My family recently vacationed in the mountains. The highlight of the trip was our hike to the summit of Wheeler Peak near Taos, NM. As you know, a stroll up to 13,161 feet can become quite dangerous in July if one lingers too long to enjoy the view. It didn’t seem to matter how prepared we were for the hazards of the journey, I still couldn’t get my wife and kids down that mountain fast enough when the afternoon storms started brewing.
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Gonzobanker
AUGUST 22, 2014
'In 1984 a record high 18,000+ banks existed in the United States. Thirty years later we find that the number has plummeted to 6,700 with all indication pointing to further consolidation. The vast majority of exits came from banks with less than $100 million in assets, and more than 10,000 of these institutions left the financial services landscape between 1984 and 2011 due to mergers and failures.
Jeff For Banks
AUGUST 16, 2014
'Bankers and Credit Union executives and Board members, be careful when limiting your choices for your next leaders. Because you might get what you asked for. What traits and experience do you think equates to success? ~ Jeff YouTube link in case you can''t view on your device. https://www.youtube.com/watch?v=weOl8ceXHzg.
Celent Banking
AUGUST 8, 2014
'Innovation is global. This isn’t too revolutionary of an idea, neither is it new nor original. Yet, increasingly, conversations with banks, especially in the US, reveal that many institutions aren’t looking too far outside of their market, let alone their vertical, industry, or country, for inspiration on how to innovate. In effect, this is giving an outsized impression by bankers of innovation in banking.
Long Lasting Ideas
AUGUST 7, 2014
'The expansion of social media in the workplace and for personal use has made it vital for financial institutions to include a specific social media policy within its policies and procedures. In the past it was easier to manage social media use by restricting access to sites on company systems, but smart phones and the acceptance of using social media in marketing communications has changed the landscape.
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Matt Wilcox Pro
AUGUST 14, 2014
'Musts for launching digital banking services Hint: Be a marketer This is the second of three sneak peeks at some of the points I’ll cover in my presentation at next month’s ABA Marketing and Retail Conference. Note that I said “some of the points.” For the whole shebang, I hope you’ll join [.
Jack Henry
AUGUST 21, 2014
'Author: Barbara Vega, BVega@profitstars.com. The advent of the Check 21 Act in 2004 spawned the growth and popularity of remote deposit capture. Initial offerings existed with branch capture, then the expansion to large and medium commercial customers. Remote deposit use has grown quite rapidly. Roughly 62 percent of banks in the United States offered merchant remote deposit in 2009 and nearly 90 percent have adopted the technology today.
Bankelele
AUGUST 22, 2014
'Safaricom, the mobile money market leader with M-Pesa with 19 million customers has partnerships with 30 banks and 160 financial institutions as per their 2014 annual report that notes The new (API) platform (launched in January 2014) helped streamline operations for businesses that disburse staff salaries through M-PESA, as well as those that receive payments through M-PESA and need to move cash to their bank accounts on a regular basis. .
Jeff For Banks
AUGUST 22, 2014
'Bank Investment Consultant magazine recently published the results of a bank/credit union investment sales benchmarking report from Kehrer Bielan Research and Consulting. The report, as cited in the article , (via @CUInsight) stated credit union investment revenues equated to $360 per million in share deposits, and that number was 21% greater than in banks, implying bank reps achieve $298 per million in deposits.
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Your Full Potential
AUGUST 28, 2014
'(Part 2 of a 3 in a series). The best organizations are encouraging and rewarding their customers for helping them to build their brands. In essence, the ecstatic (not merely satisfied) customers are becoming unofficial employees and very official brand ambassadors for the companies. How can you create that dynamic at your organization? Here are 3 suggestions: Generate & maintain enthusiasm – this doesn’t only go for your employees.
Fintech Labs Insights
AUGUST 12, 2014
'By most measures, Y Combinator (YC) is far and away the most important incubator in the technology space. Graduating from there is like facing the job market with a resume boasting summer internships at Google, Facebook AND Goldman Sachs. You are almost guaranteed a multi-million funding. Fintech (note 1) has been part of YC from the beginning. The first class (Summer 2005) included one fintech startup, TextPayMe, among the eight companies.
Social Assurance
AUGUST 12, 2014
'Social Media is no longer a person nor is it a department. In a time where branches are closing and many banks are moving to become more centralized, social media is decentralizing. This year’s ABA conference in Florida holds an opportunity for bank marketers to to realize the impact of a growing movement of creating enterprise-wide social strategy.
The Raddon Report
AUGUST 14, 2014
'Consumer Use of Cell Phone to Make Retail Purchase.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
Bankelele
AUGUST 12, 2014
'Applications are open for Chevening Scholarships 2015/2016. The Scholarships offers the opportunity to study for a one-year Master’s degree at leading UK universities and are awarded to outstanding established or emerging leaders across a wide range of fields: including Public Policy/Governance, International Law, Energy/Environment, Human Rights and Journalism.
Jeff For Banks
AUGUST 13, 2014
'While a colleague and I sat patiently waiting for our flight, we were discussing an upcoming strategic planning session with a client. He asked what I thought were their chances of success. I thought their future was bright, but pointed to a couple of headwinds working against them. One of them was the law of large numbers. The law of large numbers in banking requires ever more asset generation as the bank becomes larger to sustain growth.
Your Full Potential
AUGUST 21, 2014
'Part 1 of 3 in a series. Isn’t marketing about colors, and paper, and design? Perhaps. But it has to be much more than that now. That’s why your organization’s marketing executives and employees need to be smarter, innovative, and strategic. If all you have is a marketing person that either can’t do or is unwilling to do much more than design pretty flyers (and Heaven help you if you’re still taping things to doors and walls,) then it’s time to get someone that has the required skills to bring
Fintech Labs Insights
AUGUST 21, 2014
'Continuing on the 2015 strategic planning theme ( see part 1: insurance, lifetime transaction archives and subscription fees ). Here are numbers 4, 5 and 6 in my se mi-prioritized list of 2015 priorities: 4. Small business debt crowdfunding __ While commercial lending in the United States is up this year, the small business segment is still vastly underserved.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
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