July, 2022

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4 trending social media tips to know

Independent Banker

Illustration by miakievy/iStock. The Social Bankers, a collective of community bank marketers, offers inspiration, information and professional development advice to community bankers focused on marketing and social media. We asked them for their need-to-know social tips. By Julie Kendrick. While so many things about banking have changed in recent years, social media continues to grow in its impact on prospects, customers and employees.

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How can banks make online bill payments cool again?

Accenture

As the 21st century began, banks revolutionized bill payments by introducing online bill pay. Customers could finally ditch their check books and stop licking stamps. They simply had to log on, enter their biller information and make payments electronically. Customers loved the convenience of paying their bills in one centralized place, banks created more loyal….

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Feds crack down on improper payments

Payments Dive

A federal government report released this week takes aim at the problem of fraudulent public benefit payments, which mushroomed to $281 billion for fiscal year 2021.

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Pass Microsoft Certified Power BI Data Analyst Exam | PL-300

Perficient

I will be sharing my personal experience with learning Power BI and clearing the PL-300 (Earlier called DA-100) exam. I hope this will help the other aspirants. I would not be compromising the signed NDA; hence no questions will be disclosed in this article. About the Exam : PL-300: Microsoft Power BI Data Analyst. Analyzing Data with Microsoft Power BI (PL-300) is the requirement for Microsoft Data Analyst Associate Certification.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

The lack of ownership in driving digital transformation is a huge roadblock for financial institutions. In my digital transformation work with Cornerstone Advisors clients, I often ask executives a simple question: “Who owns digital?” The most common responses are: 1) blank stare, 2) scrunched face of contemplation, and 3) “a lot of different people.

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CFPB provides data on overdraft/NSF fee revenues; NY enacts law requiring DFS to study overdraft fees

CFPB Monitor

Overdraft and NSF fees remain very much on the radar of the CFPB, the federal banking agencies, and certain state banking agencies. The very fact that the CFPB continues to closely monitor bank call reports with respect to overdraft and NSF fee revenues demonstrates the Bureau’s ongoing focus on this issue. While we do not expect the CFPB to launch a rulemaking to curb certain practices, we do anticipate that the Bureau will closely scrutinize overdraft and NSF practices during examinations an

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3 key areas where payments can empower telecoms

Accenture

Telecom firms play a critical role in connecting people: 85% of the US population use smartphones today, and the penetration rate in the UK has reached 92%. This access to a massive market creates a unique opportunity for the key telecoms players to offer streamlined, end-to-end customer journeys, which can be powered by frictionless digital…. The post 3 key areas where payments can empower telecoms appeared first on Accenture Banking Blog.

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FedNow chases real-time payments front-runners

Payments Dive

The Federal Reserve plans to unleash a U.S. real-time payments system next year in the form of FedNow, but it’s an open question as to whether, or how, consumers and businesses will adopt instant payments.

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What Is Not Considered a TRACE-Eligible Security and What Should Not Be Reported

Perficient

A TRACE-eligible security does not include a debt security that is issued by a foreign, sovereign government or a money market instrument. A money market instrument is, other than a U.S. Treasury Security, a debt security that at issuance has a maturity of one calendar year or less, or if an agency or government-sponsored enterprise (GSE), a maturity of one calendar year and one day or less.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Elevating Voices: A Discussion About Equity and Inclusion in Lending

SWBC's LenderHub

I'd like to welcome you to the first of a series of conversations I will be having with real estate and real estate lending professionals regarding diversity, equity, and inclusion within our industries. I believe strongly that inclusion and equity can be strong drivers of change in an area of lending that needs to evolve.

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Business Resiliency and Agility: The Need for Speed and Security

Cisco

It’s Blockbuster Night! Say that to any Gen-Xer and it should bring a smile and recollection of days gone by. Netflix took Blockbuster by storm and grew from mail order DVDs to the streaming behemoth they are today. One day, will we reminisce about brick and mortar financial services companies being replaced by digital-first financial services companies like Alipay, Block, Grab, Klarna and Paypal?

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HUD Provides New Flexibility For Calculating Effective Income for FHA Loan Applicants Affected by a COVID-19 Related Economic Event

CFPB Monitor

In Mortgagee Letter 2022-09 dated July 7, 2022, the U.S. Department of Housing and Urban Development (HUD) sets forth new flexibility in underwriting guidelines for calculating effective income for Federal Housing Administration (FHA) insured loan applicants who incurred a reduction or loss in income as a result of a COVID-19 Economic Event. The guidance in the Mortgagee Letter is effective for Title II single family forward mortgage loans with case numbers assigned on or after September 5, 202

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Back to in-person events (for now) and loving it!

Accenture

The recent nCino nSight 2022 conference in Raleigh, North Carolina, was the first large-scale, in-person event I’ve attended in over two years. Although the presentations at the event were very informative and insightful, (look below for our nSight 2022 key session summary), I’m not going to discuss those here. Instead, I’d like to focus on…. The post Back to in-person events (for now) and loving it!

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Payactiv jettisons some fees in wake of CFPB move

Payments Dive

The earned wage access provider said that it was eliminating some fees just as the federal agency decided to remove a prior order giving the company leeway under certain laws.

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Young Consumers Love to “Buy Now, Pay Later” – Here’s What to Know About the Explosive Fintech Trend

Perficient

Buy now, pay later (BNPL) is a type of point-of-sale installment loan that partners with retailers to allow consumers to pay for their purchases in multiple equal payments. One could consider it the “layaway of the digital age,” except unlike with layaway, the consumer does not have to pay in full before taking their purchase home, using the service, obtaining the tickets to an event or destination, etc., which is a huge draw to using BNPL as a non-cash payment method.

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Innovation the big headline at Bank Customer Experience Summit

ATM Marketplace

The banking industry has had to make significant adjustments in recent years in response to both the COVID-19 pandemic and changing economic and customer expectations. The Bank Customer Experience Summit, being held from Aug. 31 to Sept. 1 in Chicago, will cover all aspects of current innovations in banking.

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Monetary and fiscal policy in interwar Britain

BankUnderground

David Ronicle. Macroeconomic outcomes in Britain’s interwar years were terrible – they featured two of modern Britain’s worst recessions, unemployment twice peaked above 20% and was rarely below 10% and there were two periods of chronic deflation. Policy, meanwhile, was pulled in multiple directions by multiple objectives – employment, price and financial stability and debt sustainability.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Trade groups take aim at CFPB’s expansion of UDAAP authority

CFPB Monitor

Four leading trade groups are calling on the CFPB to rescind the recent updates to the UDAAP section of its Supervision and Examination Manual that instruct examiners to consider discrimination in connection with non-credit products and services as an unfair act or practice. The four groups are the American Bankers Association, the Consumer Bankers, the Independent Community Bankers of America, and the U.S.

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How banks can enter the metaverse with purpose

Accenture

Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. These posts discussed the first step in moving to the metaverse: educating your teams and stakeholders. Now, with more banks looking to understand how they can drive growth and value by entering this new frontier, we…. The post How banks can enter the metaverse with purpose appeared first on Accenture Banking Blog.

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Zip ditches Sezzle BNPL buyout

Payments Dive

The Australian company will pay $11 million to Sezzle after it dropped a plan to purchase the Minneapolis-based company in the face of “macroeconomic and market conditions.

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The Path Less Taken to the Community Bank C-Suite

ABA Community Banking

Not many bank CEOs can say their first bank job was. being CEO. For those who can, they say it brings a unique perspective on leadership to the industry. The post The Path Less Taken to the Community Bank C-Suite appeared first on ABA Banking Journal.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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What's on the horizon for retail ATMs?

ATM Marketplace

Typically, retail ATMs have had fewer features than bank ATMs, but that may be changing. ATM Marketplace interviewed Brad Nolan, EVP and CMO at Hyosung America, to learn more about how the market is changing.

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Rolling substitutions in financial markets: did quantitative easing in 2020 lead to portfolio rebalancing?

BankUnderground

Jack Worlidge. Purchases of government bonds have been a prominent tool that has helped central banks meet inflation objectives when short-term interest rates have been constrained by their effective lower bounds. But how does QE work? There are a range of channels through which QE can/might operate, though there remains uncertainty over the relative size and importance of these channels.

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California DFPI issues draft text for second rulemaking under Debt Collection Licensing Act

CFPB Monitor

As discussed in an earlier blog post , the California Department of Financial Protection and Innovation (“DFPI”) issued an Invitation for Comments on the Proposed Second Rulemaking under the Debt Collection Licensing Act (“DCLA”) on August 19, 2021. The Commissioner is now considering draft regulations related to the DCLA’s scope, annual report, and document retention requirements, and has issued an “ Invitation for Comments on Draft Text for Proposed Second Rulemaking Under the Debt Collection

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UK property prices rise at the fastest rate for 18 years

TheGuardian

Imbalance between supply and demand continues to drive up prices despite cost of living crisis House prices in the UK rose at the fastest annual rate in 18 years last month as demand – especially for larger homes – continued to outstrip the number of properties on the market. Halifax, one of the country’s biggest mortgage lenders and part of Lloyds Banking Group, said the market “defied any expectations of a slowdown”, with prices rising year on year in June by 13%, the highest since late 2004.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.