June, 2023

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The Biggest Challenges and Opportunities for Credit Unions from a Marketing Perspective

The Financial Brand

This article The Biggest Challenges and Opportunities for Credit Unions from a Marketing Perspective appeared first on The Financial Brand. Credit unions view relationship marketing and artificial intelligence as big opportunities. But they also have some challenges banks don't have to worry about. This article The Biggest Challenges and Opportunities for Credit Unions from a Marketing Perspective appeared first on The Financial Brand.

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Community bank stocks mount relief rally

American Banker

After shares dropped in the aftermath of recent failures, most banks demonstrated resilience and investors started to buy back into the sector.

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Embold Credit Union CEO: Tougher times are looming

American Banker

At the Milwaukie, Oregon, institution, total loans increased 16% in the first quarter from a year earlier. But President and CEO Aaron Goff predicted this would level off significantly for his credit union and the industry overall.

Oregon 74
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How are banks automating or failing to automate?

ATM Marketplace

Banks are typically seen as traditional organizations; however, many are embracing automation to improve efficiency and meet customer needs. That being said, there are still barriers to a full embrace of the technology.

Meeting 122
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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How digital transformation can make banks stronger

ATM Marketplace

Valley Bank recently made a major digital transformation. Brad Cooper, editor of ATM Marketplace, spoke with Daniel Brown, editor of Digital Signage Today, about what this means for the banking industry as a whole.

ATM 116

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Banks and Credit Unions Rethinking Priorities Amid Economic Uncertainty

The Financial Brand

This article Banks and Credit Unions Rethinking Priorities Amid Economic Uncertainty appeared first on The Financial Brand. Technology & third-party collaborations are not just value-added propositions, but fundamental elements to meet strategic banking urgencies. This article Banks and Credit Unions Rethinking Priorities Amid Economic Uncertainty appeared first on The Financial Brand.

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3 trends driving payments innovation, according to Bank of America exec

BankInovation

Consumer trends and needs directly affect payments innovation through the application of AI in finance, real-time payments enhancements and global transaction capabilities.

America 98
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Is the NCUA really about to loosen credit union membership rules again?

American Banker

Further changes to field of membership rules will result in credit unions so big that they lose focus on the communities they were chartered to serve.

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Moody’s report spotlights FedNow downside

Payments Dive

The soon-to-launch real-time payments system from the Federal Reserve may reduce interchange fee revenue for some payments players and increase IT costs for others.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Bold banks tackle supply chain emissions

Accenture

A few bold banks are beginning to see the benefits of working together to tame supply chain emissions. They’re sharing ideas about how they can more accurately measure these Scope 3 emissions that are generated by their suppliers. And, most important, they’re exploring ways to reduce them. The discussions involve several big retail banks and… The post Bold banks tackle supply chain emissions appeared first on Accenture Banking Blog.

Retail 361
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Maximize Growth with Optimizely Tools: A Strategic Approach

Perficient

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth. Without a Digital Strategy, your Business may Fail.

Tools 251
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What Relationship Pricing Means for Bank Performance

South State Correspondent

Many banks pride themselves on superior customer service, and approximately 90% of all community banks believe that they provide an above-average level of customer service (the math cannot work that way). The reason bankers should want to provide an above-average level of service is to increase profitability, which translates to charging customers more in the form of higher loan rates, lower deposit rates, and more charged fees.

Resources 195
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7 Fraud and AML compliance reports for bank boards and credit unions

Abrigo

Share these reports on AML activities to inform directors Reporting to the board on AML and fraud compliance is an essential obligation. Here are several types of reports that provide vital information. You might also be interested in this AML/CFT risk assessment checklist. DOWNLOAD Takeaway 1 Board members have a responsibility to maintain a safe and sound financial institution, and they rely on the BSA Officer's reports to help.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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In Rough Times, a Confident Board is the Best Asset

Gonzobanker

A recent Gallup survey notes 48% of Americans are worried about the safety of their money in banks. How worried are bank boards? So Gonzo Bankers, are you feeling like the worst of the banking chaos is behind you, or are you peering around the corner like you’re in a classic horror-movie scene? Lately, it feels like a “B” movie where the villain has just been slain and you’ve let your guard down only to have the villain open their eyes!

Capital 152
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FedNow battles conspiracy theories

Payments Dive

The Federal Reserve’s new instant payments system is confronting disinformation as it gears up for a launch, likely late next month.

System 459
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3 efficient ways to win the payments innovation race

Accenture

Banks and other incumbent payment players face an intriguing paradox right now. They must innovate to stay relevant, but their discretionary budgets for innovation are limited. They must find a way to do more with less. Rapid growth in the payments market, which is attracting a wide range of new value propositions and competitors, adds… The post 3 efficient ways to win the payments innovation race appeared first on Accenture Banking Blog.

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The Power of Generative AI for Financial Services

Perficient

As the financial services industry continues to evolve, companies are looking for ways to stay ahead of the competition and increase their market share. One way to do this is by leveraging the power of generative AI. Generative AI is an advanced form of artificial intelligence that can create content from scratch, taking the burden off of manual labor and allowing companies to focus on their core business.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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ISO 20022 For Banks – What You Need To Know

South State Correspondent

ISO 20022 is an international standard, a language for electronic data exchange between financial institutions, and was developed by the International Organization for Standardization (ISO). It’s a way for banks to speak with each other, and it started to be phased in during the first quarter of this year with the goal of a complete conversion by 2025.

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Buying into AML risks in real estate

Abrigo

Key Takeaways Real estate markets are vulnerable to money laundering and fraud because of their transaction size and appreciation over time. Regulations such as Geographic Targeting Order updates help identify AML risks by requiring identification for certain real estate purchases. Institutions should stay current on any regulatory changes, including GTO updates, and train staff to recognize red flags.

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HUD Requires Use of Supplemental Consumer Information Form for FHA Mortgage Loans

CFPB Monitor

The U.S. Department of Housing and Urban Development (HUD) recently announced in Mortgagee Letter 2023.13 that lenders must use the Supplemental Consumer Information Form (SCIF) of Fannie Mae and Freddie Mac in connection with FHA insured mortgage loans with application dates on or after August 28, 2023. As previously reported , in May 2022 the Federal Housing Finance Agency announced that for residential mortgage loans to be sold to Fannie Mae or Freddie Mac with application dates on or after M

Report 148
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Global Payments mulls price increases

Payments Dive

Global Payments CEO Cameron Bready called the payment services pricing environment “favorable” in light of increases rivals have made.

Payments 459
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Can cloud help banks solve the tech debt tradeoff?

Accenture

Technical debt is a well-known issue in the software world, but it is becoming increasingly top of mind for banks—particularly banks undertaking a cloud transformation. Deciding what to do about tech debt usually involves an analysis of the tradeoffs between different approaches. What is tech debt? Tech debt occurs when either: 1. Software products are… The post Can cloud help banks solve the tech debt tradeoff?

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Deposits, Deposits, Wherefore Art Thou? Juliet’s banker. 

Perficient

On May 31, the Federal Deposit Insurance Corporation (FDIC) reported to the public what many banks already knew and had been experiencing for the past year – that deposits are declining in the American banking sector. There has almost been $1.2 Trillion removed from the banking system over the past year. In addition, the recent banking stress, which resulted in several large bank failures, has amplified the outflow of deposits from the banking system, causing total deposits to decline for the fo

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Get These EOS Tools for Banking

South State Correspondent

In the last article, we covered the basics of EOS ( HERE ), the Entrepreneurial Operating System, and how some banks use it to improve productivity. EOS is a comprehensive business system that empowers a leadership team to run a more successful bank. EOS comprises a series of tools and concepts that guide leaders in managing and optimizing their operations.

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Data warehousing: Considerations, drawbacks, and data platform alternatives

Abrigo

A unified data platform helps banks organize without the headaches Abrigo Connect offers an alternative to data warehousing that lets financial institutions more easily put their data to use. You might also like this on-demand webinar on the new CFPB small business data collection rule Watch Takeaway 1 Banks and credit unions often face challenges implementing data warehouses and are not pleased with the result.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.