Chris Skinner
FEBRUARY 20, 2019
Name the company that strikes fear into everyone’s hearts in business? In the 1980s, it was IBM. You never get fired if you buy IBM, even though It’s a Bloody Mess. In the 1990s, it was Microsoft. Sure, Most Intelligent Creatures Realise Our Software Only Fools Teenagers, but yes, they … The post When will Amazon launch its bank? appeared first on Chris Skinner's blog.
Payments Dive
FEBRUARY 8, 2019
Futurist Ian Khan sees the potential for blockchain going beyond revolutionizing the payments industry to transforming entire cities.
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Bank Innovation
FEBRUARY 20, 2019
Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D., candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out. We conducted an analysis of consumer behavior patterns and […].
PYMNTS
FEBRUARY 13, 2019
Merchants saw a drop in card-present fraud due to the increased adoption of Europay, Mastercard and Visa (EMV) chip cards, Visa said. Merchants who have upgraded to chip technology saw a decrease of 80 percent in counterfeit fraud dollars in September of 2018 when compared to September of 2015. Also, total counterfeit fraud dollars went down by 48 percent.
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
Chris Skinner
FEBRUARY 15, 2019
I spotted an article by Linus Beliunas on LinkedIn this week, and liked it so much that wanted to share. Enjoy! 39 FinTech Unicorns Valued at $147.37 billion 2018 was a phenomenal year for FinTech. Over a course of 12 months, Venture Capital-backed FinTech deals and funding set an annual … The post 39 FinTech Unicorns Valued at $147.37 billion appeared first on Chris Skinner's blog.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Chris Skinner
FEBRUARY 19, 2019
I’ve had a lot of conversations with bankers and technologists, and realised something recently. That realisation is a simple but important one, and it is this: dealing with technology is very different to dealing with money; furthermore, dealing with money through technology is very different to dealing with technology through … The post Are you in banking or technology?
Chris Skinner
FEBRUARY 11, 2019
Last week we had our first meetings of Nordic Finance Innovation, the largest networking group in the Nordic region for people involved in finance and technology which I happen to chair. The meeting focused upon data: data usage, data analytics, data leverage and data privacy. It was an interesting meet-up … The post AI, machine learning, data and Nordic banks appeared first on Chris Skinner's blog.
Chris Skinner
FEBRUARY 17, 2019
It’s not often that the Twittersphere I watch lights up in deep conversation, but a long one started last week thanks to JP Morgan’s announcement of the JPM Coin. Falsely labelled a cryptocurrency, loads of headlines emerged about JPM killing XRP, the currency of Ripple. Here’s a decent piece of … The post Is JPMCoin a cryptocurrency and what should SWIFT do about it?
Chris Skinner
FEBRUARY 24, 2019
I often reflect on how quickly China is moving towards being cashless, as are parts of Africa and much of India. I then realised that it is a strong mix of simple infrastructure and strong incentive. In the case of M-PESA in Kenya, there was no method of making payments … The post Infrastructure and Incentive: Making Cashless a Reality appeared first on Chris Skinner's blog.
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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Chris Skinner
FEBRUARY 12, 2019
I often point to a banks’ executive leadership team and ask the question: who can tell me the difference between blockchain and distributed ledger? If anyone even goes there, I then ask them to tell me the difference between artificial intelligence and machine learning. Few ever come out of that … The post The difference between machine learning and artificial intelligence appeared first on Chris Skinner's blog.
Payments Dive
FEBRUARY 5, 2019
How retailers can regain trust with customers in a time of heightened risk.
Payments Dive
FEBRUARY 22, 2019
Retailers and others have transitioned physical coupons to the mobile space, as a way to enhance customer loyalty and engagement.
Chris Skinner
FEBRUARY 3, 2019
A regular discussion of mine has resurfaced in recent days: is the branch dead? Why it has returned is due to the announcement of Santander closing a fifth of its UK branch network: The Spanish-owned bank, which has one of the largest high street networks in Britain, will shut 140 branches, leaving … The post Is the branch dead? appeared first on Chris Skinner's blog.
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Payments Dive
FEBRUARY 12, 2019
A backlash against cashless retailers and restaurants has spurred legislation in multiple cities and states to force them to accept cash payments.
Payments Dive
FEBRUARY 28, 2019
Smartwatches and other wearables are forging new partnerships with payments companies and technology partners, leading to increasing demand in the category.
Chris Skinner
FEBRUARY 14, 2019
I just picked up the London Business School’s quarterly journal, with lots of articles talking about Artificial Intelligence (AI). There are two in particular that stand out, with some interesting views. The first is by Julian Birkinshaw, Professor of Strategy and Entrepreneurship, who argues that people will be integral to … The post 100 years of AI Life appeared first on Chris Skinner's blog.
Chris Skinner
FEBRUARY 6, 2019
I wrote my blog about the bank branch being dead yesterday, just as a new report called for banks to stop trying to be cashless and branchless because it harms society. This is from the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce), an association founded by … The post Why banks should stop closing branches appeared first on Chris Skinner's blog.
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
Payments Dive
FEBRUARY 15, 2019
Joust CEO Lamine Zarrad carves out a unique space among fintechs by addressing the special circumstances of freelance workers.
Payments Dive
FEBRUARY 21, 2019
In Part II of a blog series, Steve Villegas addresses how payments fraud impacts cross-border ecommerce.
Chris Skinner
FEBRUARY 19, 2019
I’m just reading a new book recommended by a banking friend AI Superpowers: China, Silicon Valley, and the New World Order by Kai-Fu Lee, and the opening got me thinking. Kai-Fu refers to the Google AI machine AlphaGo that beat Ke Jie, the world’s best Go player, as a sputnik … The post AI wars appeared first on Chris Skinner's blog.
Chris Skinner
FEBRUARY 21, 2019
Another interesting nuance of the FinTech Bank is the integration of business and technology. I’ve referenced this a few times, but wanted to be explicit that these banks think technology is business and business is technology. This is clearly demonstrated in their microservices team structures and agile thinking. Auditors, compliance, … The post Technology is business appeared first on Chris Skinner's blog.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
Payments Dive
FEBRUARY 1, 2019
The NFL, MLB and other sports organizations are embracing cashless payment technology to create a faster and more efficient process for buying concessions, tickets and team merchandise.
Payments Dive
FEBRUARY 19, 2019
The rise in consumer payment technologies raises questions about when will the business-to-business payments model see a similar level of transformation.
Chris Skinner
FEBRUARY 7, 2019
A few years ago, I was invited to talk with Equitable Bank in Canada about digital banking. Since then, they’ve launched their digital bank called EQ Bank. So I was pleased when Simon Wahl, who heads up marketing at Flinks, sent me a podcast interview with Andrew Moor, EQ Bank’s … The post EQ Bank, Canada: a customer-obsessed bank appeared first on Chris Skinner's blog.
Payments Dive
FEBRUARY 8, 2019
This interview is part of a video series, “The Future of Fintech,” produced by Mobile Payments Today and powered by Galileo Processing.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
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