April, 2019

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Why Chinese TechFin is the exception and not the rule

Chris Skinner

I picked up an interesting article from Reuters, about how Asian technology firms are moving into banking in a different way to Europe or America. The article says that Amazon and Alphabet / Google are far more interested in serving banks with cloud and advertising, rather than competing with them, … The post Why Chinese TechFin is the exception and not the rule appeared first on Chris Skinner's blog.

America 419
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How mobile payments are changing the restaurant industry

Payments Dive

Mobile payment acceptance is leading to rapid change in the restaurant industry, impacting everything from credit card use to delivery and online ordering as well as customer loyalty.

Industry 397
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Temenos to Offer Up to 15 New AI Algorithms Before Yearend

Bank Innovation

AMSTERDAM -- The algorithms are starting to add up at Temenos. The Geneva, Switzerland-based banking technology company will add up to 15 algorithms for artificial intelligence before yearend. This goes with the 20 or so AI algorithms the company already has available for its clients. Not all of those 20 algorithms, however, are available for […].

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Why Small Business Owners Should Always Have An Exit Strategy

PYMNTS

Hundreds of thousands of new small businesses (SMBs) open their doors every year in the U.S., be them physical or digital. The latest estimates from the Small Business Administration (SBA) peg the number of new SMBs at 414,000 each year, spurring job creation and economic growth for the country, with millennial entrepreneurs at the helm. The high failure rate of a new small business has entrepreneurs focused on simply surviving their first few years in operation.

Strategy 279
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Banks forced to turn to machine learning to tackle compliance burdens

Bobsguide

Banks are increasingly turning to machine learning to innovate heavily manual and costly middle and back office mission critical compliance management processes, say market participants. “Banks are already in a period of change, mostly in the more business- driven activities in the front.

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Will a global platform connect all of our money?

Chris Skinner

When I talk about FinTech, I often reflect on the first time I encountered what I would, today, call a truly FinTech firm. It was on March 30, 2005, and a newly formed firm presented at the Financial Services Club an idea. The idea was to connect people with money … The post Will a global platform connect all of our money? appeared first on Chris Skinner's blog.

Fintech 414
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The future of payments choices at the fuel pump

Payments Dive

Consumers want to see more options in the payment methods available at the gasoline pump. This presents opportunities and challenges from the stanpoint of introducing mobile payment options, while maintaining the security of transactions.

Payments 387
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Mastercard’s Tokenization, and Consumer Choice, Made Digital-First Apple Card Possible

Bank Innovation

Mastercard’s tokenization technology made the digital-first Apple Card possible, but purely from a technological standpoint, Jorn Lambert, EVP, Digital Solutions at Mastercard, told Bank Innovation. It was the evolution of consumers' and merchants' preferences in how they make and receive payments that made the card a reality. Apple last month unveiled its plans to launch […].

Apple 270
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A Marketplace For Stolen Fingerprints Has Emerged

PYMNTS

Security researchers at Kaspersky Lab revealed at the Kaspersky Security Analyst Summit in Singapore that a dark net marketplace in which hackers are selling digital fingerprints has emerged. According to a report in ZDNet , Kaspersky Lab said at the summit criminals are selling the digital fingerprints of more than 60,000 individuals. Dubbed Genesis, the marketplace emerged in the fall of last year when the creators started advertising it on forums where hackers sell payment card details they’v

Fraud 235
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Banking in the Cloud

Chris Skinner

One of the surprises I have had in my discussions with banks that are doing digital well, is how all of them seem profoundly committed to cloud-computing. Some more than others, as one of the banks I spoke to wants to achieve over 80% of their IT infrastructure, software and … The post Banking in the Cloud appeared first on Chris Skinner's blog.

Software 413
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Time for a global FinTech platform?

Chris Skinner

I find it interesting when I read perspectives on FinTech, money and banking. Going digital, getting rid of branches, becoming cashless seem to be the main themes, and yet this ignores that every part of the world is different. It’s hard to go digital if the country has little infrastructure; … The post Time for a global FinTech platform? appeared first on Chris Skinner's blog.

Fintech 410
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Who owns the data? Who’s in control?

Chris Skinner

I find life interesting. Themes recur over and over and over again. Will big banks survive? When will we, will we be cashless? Oh when, will we, will be branchless? Can we really replace the City with a trading network of algorithms? And more. One of my favourite recurring themes … The post Who owns the data? Who’s in control? appeared first on Chris Skinner's blog.

Data 407
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Leaving customers digitally high and dry … big mistake

Chris Skinner

I’ve recently seen two blogs about issues with challenger banks N26 and Tandem. They both relate to the ways in which these new banks communicate, or not in these cases. Judith Bogner, a well-known and followed broadcaster, explains regarding N26 and the fact that her husband was locked out of … The post Leaving customers digitally high and dry … big mistake appeared first on Chris Skinner's blog.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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200 currencies and 30,000 banks … are they really needed?

Chris Skinner

As I travel non-stop, I have one trusty little zip-bag in my travel case. It’s a zip-bag full of cables and converters, mainly to keep my phone fully charged all the time. Plug converters for America, Europe, UK and Australia, and cable converters between Apple and non-Apple products. As I … The post 200 currencies and 30,000 banks … are they really needed?

Apple 390
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Want a decent analysis of #Brexit from an EU view?

Chris Skinner

Another key theme of the weekend conference was Brexit, best summed up by one panellist as a decision made by a confused population about an issue their politicians can’t agree with, don’t want to implement and has no support. As a result, Theresa May is trying to keep the Conservative Party … The post Want a decent analysis of #Brexit from an EU view?

Analysis 390
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Are these $1 billion start-ups Unicorns or Leprechauns?

Chris Skinner

Someone said to me recently that most tech Unicorns are more like Leprechauns. A Leprechaun is also mythical and magical but, rather than delivering riches, it just promises riches at the end of a rainbow you never reach. In other words, most Unicorns are offering riches that are as mythical … The post Are these $1 billion start-ups Unicorns or Leprechauns?

Fintech 387
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Time for a global regulator

Chris Skinner

I was in conversation with a banker the other day and we got around to regulations and regulators, as many conversations with banks tend to do. There were some interesting reflections in that dialogue, however. I guess it falls into three categories: the way regulations used to be; the way … The post Time for a global regulator appeared first on Chris Skinner's blog.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Attracting Chinese consumers through the mobile payments space

Payments Dive

Millions of Chinese consumers are using mobile payments as their favored method shopping and funds transfer and retailers should leverage that opportunity.

Mobile 377
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Should your business upgrade to a modern payment system?

Payments Dive

Retailers need to consider shedding their legacy POS systems to enable mobile payment acceptance, business analytics, EMV security and better inventory management.

System 371
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Amazon Go policy shift seen as response to legislative pushback

Payments Dive

The move by Amazon to reverse policies for its cashierless Amazon Go stores is being seen as a response to growing economic and political pushback against the impact of Silicon Valley on major segments of U.S. and global societies.

Policies 369
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The challenge of transforming into “Banks of the Future” (research)

Chris Skinner

During the weekend I presented the trends on FinTech and Tech Fin, my two favourite subjects. I’ll update on that shortly but I was also involved in a study the organisers – The European House Ambrosetti, a leading economics think tank based in Italy – conducted before the conference. The … The post The challenge of transforming into “Banks of the Future” (research) appeared first on Chris Skinner's blog.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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MoviePass reboot faces new challengers to prove subscription model can profit

Payments Dive

As MoviePass relaunches its controversial unlimited subscription plan for film buffs, the industry is expecting more disruption as rival services emerge.

Industry 367
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The economic outlook for the next few years is …

Chris Skinner

I was lucky enough to be invited to a conference of the great and the good managing one of the large economies of Europe the other day. It was in a fine location, with lots of dignitaries, media coverage, security guards and German shepherds. On that last point, the dogs, … The post The economic outlook for the next few years is … appeared first on Chris Skinner's blog.

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Removing the drag from tableside payment growth in the US

Payments Dive

Tableside payment in the restaurant industry has been a growing trend, yet there still remain obstacles to wider acceptance by consumers.

US 362
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Envel uses AI to redefine banking for Generation Z

Payments Dive

Envel uses artificial intelligence and machine learning to help young adults control their spending, manage their expenses and save for a rainy day in a way that traditional banks can't or won't for this segment of the market.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.