March, 2015

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Here Is How To Calculate Your Bank’s Cost Of Capital [Calculator]

South State Correspondent

'Below you can download an Excel worksheet that will help you calculate the cost of your capital. Your cost of capital is important to know for several reasons. Mostly, it gives your board and shareholders a yardstick in which to gauge a bank’s return. Produce over your cost of capital and you will be able to attract more capital.

Capital 240
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4 Traits of quality industry data for valuing a business

Abrigo

'By Erik Lively, Regional Valuation Consultant, Sageworks. Accountants and other financial professionals know that the quality of industry data can make a substantial difference in business valuation services, whether it’s for a valuation engagement or for a calculated value to help develop a business improvement plan. Good industry data can make the process of developing a business valuation easier, and it can provide confidence in the final or calculated value.

Industry 203
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Alipay Entering into South Korean Market

Celent Banking

'During the Lunar New Year, more than 100,000 Chinese visited South Korea. The way people shop in a duty free shop, or in a convenience store is quite different than before: They pay with the world’s well-known Chinese mobile payment, Alipay, the most successful case of Fintech in the world. In Seoul main streets and on Korean internet sites, we can easily find advertisements of Alipay.

Marketing 163
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Regulatory Relief Push in Full Swing with Committee Markup

Finer Points

'The House Financial Services Committee last week advanced five ICBA-advocated bills to provide regulatory relief to community banks. The bills, which are inspired by ICBA’s Plan for Prosperity platform, would rein in community bank overregulation on several fronts. The package of bills—the first in what we expect to be a series of volleys against regulatory […].

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Trade groups seek grace period for TILA/RESPA integrated disclosure rule

CFPB Monitor

'Richard J. Andreano, Jr. A group of 17 trade associations and organizations have written to the CFPB seeking a grace period for enforcement of the TILA-RESPA Integrated Disclosure (TRID) rule which becomes effective on August 1, 2015. In their letter , the groups seek written guidance from the CFPB on various situations not addressed by the TRID rule and ask the CFPB to announce and implement a “restrained enforcement and liability” or “grace period” for those seeking to comply in good faith f

Groups 111

More Trending

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Past Patience – How Banks Might Want To Adjust Lending Strategy

South State Correspondent

'Federal Reserve has finally broken the patience barrier. The Fed has said in its official policy statement since December of 2014 that it will be patient before raising the rate. In dropping the promise to be “patient” before acting, the Fed opens the door to a discussion about a rate increase at its June meeting. Now, several members have noted that they want that option if the economy holds up between now and then.

Strategy 230
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Do you have 99 #busyseasonproblems?

Abrigo

'Tax and audit season got you down? For all in the accounting industry, it’s the time of year that means longer days, pots of coffee, and staring at spreadsheets and W-2 forms ad nauseam. You may be teetering dangerously close to the point of sleeping under your desk at night. This post on the blog “How Should We Account for Me” sums it up nicely.

Taxes 190
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So…what do you do all day?

Celent Banking

'Stick with me on this – all will become clear! So, I suspect we all have the same conversations at parties when making small talk with people you’ve just met – “…and what do you do?”. There’s the standard work answer: “We help banks make the right technology purchases for their business. We start with a business driver, articulate what the best strategic response might be, and how that translates into a technology initiative”.

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Let’s Take Last Week’s Convention Energy to Washington

Finer Points

'ICBA’s national convention is always an incredible experience. If you haven’t witnessed nearly 3,000 members of the community banking industry in the same place at the same time, you should make a point to do so at least once in your career. But there was something special about this year’s convention. There was a feeling, […].

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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CFPB supervisory report highlights violations in debt collection, consumer reporting, overdraft practices, mortgage origination, and fair lending

CFPB Monitor

'Bowen "Bo" Ranney. In its Winter 2015 Supervisory Highlights , which covers supervision work generally completed between July and December 2014, the CFPB highlights legal violations resolved using non-public supervisory actions involving debt collection, consumer reporting, overdraft practices, mortgage origination, and fair lending. The report indicates that recent supervisory resolutions in the areas of payday lending, mortgage servicing, and mortgage origination resulted in remediati

Report 101
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Talking in a Digital World

Independent Banker

'Customer contact centers are reshaping retail service for the technology age. By Phil Britt. Sure, call me if you want. But how about using text, instant message, Twitter or email? Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want.

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Why Some Banks Are More Profitable Than Others – The Nonlinear Customer Equation

South State Correspondent

'Why do some banks grind it out and struggle to produce a 9% return on equity ("ROE"), while other banks such as Bank of America and Chase produce 30% plus ROE for the same business segment? One answer is that banks that produce an above average ROE either have a more profitable customer segment focus, more profitable products or a more profitable business model.

America 223
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Community banks’ net income, loan balances increase in 2014

Abrigo

'The latest FDIC Quarterly Banking Profile was just released and the industry continues to be led by the nation’s community banks. The positive trends from the third quarter of 2014 continued for the industry sub-set. Net income was up almost 28% over the fourth quarter of 2013 led by higher net operating revenue and lower loan loss provisions.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Innovation & Insight Day – some Highlights; and a Goodbye

Celent Banking

'Last week was busy for Celent: on Monday we hosted our annual Innovation and Insight Day at Carnegie Hall (more on that later). Tuesday we assembled the Celent team from around the globe for our annual in-person meeting. We find that even in this age of virtual teams and instant connectivity, there’s no substitute for face-to-face interaction; our gathering confirmed that.

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Perception Versus Reality: Do People Get More From Credit Unions Than Banks?

Jeff For Banks

'The Credit Union National Association (CUNA), the credit union equivalent to the American Bankers'' Association (ABA), states that credit unions exist to serve members, returning earnings to members in the form of lower loan rates, higher interest on deposits, and lower fees. Nearly four years ago, I tested the higher interest on deposits claim in a guest post with the exact title on The Financial Brand , an industry publication geared towards marketing executives at banks and credit unions.

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CFPB adopts plan to publicly disclose consumer complaint narratives

CFPB Monitor

'Alan S. Kaplinsky and Trevor R. Salter. The CFPB has adopted its controversial proposal to publicly disclose consumer complaint narratives in its Consumer Complaint Database. Its plans for disclosing the narratives are set forth in a final policy statement. According to the Federal Register document announcing the policy statement, the CFPB will not disclose any narratives for at least 90 days after the statement’s publication in the Federal Register.

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Washington Watch

Independent Banker

'Years in the Making. New proposed mortgage reforms follow extensive ICBA outreach. By Elizabeth Eurgubian. The Consumer Financial Protection Bureau’s new proposals to reform its qualified mortgage rules follow years of ICBA advocacy. The ICBA and community bank campaign to improve those rules has included a comprehensive study on their impact that was released before the CFPB announcement of its proposed changes, which are expected to be formally adopted.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Should You Play Music In Your Branch?

South State Correspondent

'Honestly, we are not huge supporters of the opera and go there really only under special circumstances - like when we are forced to go there under gunpoint. Maybe it’s our ADD, or maybe we are too used to Game of Thrones, but in opera it can take a performer up to ten minutes to convey a simple concept such as, “She left me.

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Business valuations as performance dashboards for accounting clients

Abrigo

'By Brad Spence, Director of Enterprise & Valuation Teams, Sageworks. Many accountants are exploring opportunities to add business valuations to their menu of client services, especially as valuation demand increases and as these professionals understand valuations can generate higher profits than traditional accounting services. Offering advisory services like valuation engagements or calculations of value can also provide new options for tax accounting firms to spread work and revenue thro

Taxes 190
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Cashless Britain – not coming to a town near you soon

Celent Banking

'There have been a number of reports in the UK since the beginning of the year heralding a cashless Britain, suggesting that cash “dies” this week. Of course, I’m being somewhat tongue in cheek, but it was suggested that February 2015 would be the last month that cash was king. That’s true in many ways – the share of cash on a total transactions basis will drop below 50% for the first time in the UK this year.

Course 154
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Say It Ain't So Doug! Square 1 Bank Sells to PacWest

Jeff For Banks

'In the name of head scratchers, Square 1 Financial of Durham, NC, one of the most successful startup banks in a generation, is turning over the keys to PacWest, a California bank. The deal left me scratching my head, because at first glance it made little sense that a bank with Square 1''s earnings trajectory would sell. Niche banks are a growing part of our financial institutions landscape.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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How to Have Fun in Banking: Gamification

Banking 2020

'Gamification. The very word is cringe-inducing, the epitome of a vaguely defined concept that consultants hype for a while but never actually has an impact. In fact, the term has to do with gaming mechanics (albeit in non-game contexts) which makes it even more fad-like. It’s also fair to ask what this has to do with banking anyway. We’re not here to play games and have fun, are we?

How To 87
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Calculating Customer Relationship Management ROI

Jack Henry

'Author: Barbara Kempf, BKempf@jackhenry.com. The return on a financial institution’s investment in Customer Relationship Management (CRM) is more than covering the cost of the physical tools that support good CRM and sales. The real issue is calculating the ROI on the total cost of the changes made to shift the front-line focus, placing it more sharply on the client.

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4 Mistakes Banks Make When Pricing Fixed Rate Loans

South State Correspondent

'When it comes to pricing fixed rate loans, we see banks do some crazy stuff. For example, if your bank is pricing off a fixed rate spread using a floating rate index such as Prime, then go directly to jail, don’t pass Go and don’t collect $200, - that is an asset-liability tragedy. It is also equally bad to just pull a fixed rate out of the air or base the fixed rate on the competition without knowing what the interest rate risk is.

Examples 223
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Stressing the importance of stress tests

Abrigo

'March comes in like a lion for the nation’s largest banks. Yesterday the Federal Reserve announced how “the big banks” fared on their annual stress tests (The Wall Street Journal’s Briefly blog offers what to know and what is relevant about the exams). The reports were positive: all 31 stressed banks “passed,” showing that they are stronger than they have been at any time since the tests began in 2009, the Fed reported.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.