Should Banks Jettison Unprofitable Customers?
Jeff For Banks
JANUARY 13, 2013
'No. I will tell you why in a moment, but first why I thought of this question. Alan Weiss of Summit Consulting penned a book called The Consulting Bible (see my bookshelf if interested in the book). In it, Weiss suggests you jettison the lower end of your client list when you win new clients. His reasons: The client is no longer profitable. You are bored with the work.
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