Chris Skinner
NOVEMBER 8, 2018
I often talk about teaching children to learn what machines cannot learn. Our system of education was created in the Industrial Revolution, and is based upon kids being stuffed with facts, stats and dates. They learn to parrot-fashion repeat things, and are tested to see if they can remember. It’s … The post Teach children the things that machines cannot learn appeared first on Chris Skinner's blog.
Payments Dive
NOVEMBER 30, 2018
Consumer demand for smarter wearables is leading watch makers and others to explore new approaches to embedded payment technologies.
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Bank Innovation
NOVEMBER 12, 2018
INV Fintech, Bank Innovation’s sister accelerator, has announced its sixth accelerator class, which begins this week with six unique startups seeking to revolutionize financial services. The six startups were selected for participation after a rigorous review process by INV Fintech and its partners, which include Fiserv, TIAA, BB&T, Standard Bank of Africa, and Texas Capital Bank. […].
PYMNTS
NOVEMBER 6, 2018
Before Michael Krakaris co-founded an online fulfillment platform for eCommerce merchants, he learned firsthand how companies could reinvent messy spaces with software. One of his first jobs was working for a company that created an application programming interface (API) to help businesses send text messages to their customers. That business solved a major pain point, he says, as companies used to have to make deals with the wireless carriers themselves to have that capability.
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Insights on Business
NOVEMBER 19, 2018
Artificial intelligence is changing the game. According to Stanford professor Andrew Ng , AI is the “new electricity,” already generating billions in value as it transforms industries such as IT, health care — and now financial services. Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights generated by AI in banking to drive demonstrable outcomes in customer experience, risk management and cost efficiency.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Chris Skinner
NOVEMBER 14, 2018
Twenty years ago, I worked on a strategy for the future of banking. My conclusion was that banks would merge with telecommunications firms and become hybrid institutions. Twenty years later, it hasn’t happened. But will it? It was interesting because way back then I worked for NCR which was owned … The post Banks and Telcos? Two become one! appeared first on Chris Skinner's blog.
Chris Skinner
NOVEMBER 2, 2018
I was talking with some friends at the most innovative bank in Europe that has stopped getting on my radar for the past few years. I first blogged about them back in 2012, when I met the founder at an event. That bank is called Fidor. Following that first meeting, we became friends, … The post Clash of clans … or new bank versus old bank (Fidor, BPCE) appeared first on Chris Skinner's blog.
Payments Dive
NOVEMBER 15, 2018
Sir Richard Branson, the British billionaire entrepreneur, philanthropist and visionary, never outgrew his passion to change the world.
Payments Dive
NOVEMBER 29, 2018
Veteran payments executive Jason Bohrer says several key consumer trends are pushing us closer to a cashless society, and the financial services industry needs to consider these developments in order to bridge the gap.
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Chris Skinner
NOVEMBER 29, 2018
In a final write-up on leadership, there was a fantastic presentation about the lessons DNB had learned in trying to make digital change happen. Solveig Hellebust, Group Executive Vice President for People & Operations at DNB or, as she called it, POP, talked about the five things that make the … The post Five digital transformation lessons appeared first on Chris Skinner's blog.
Payments Dive
NOVEMBER 20, 2018
As cyber attackers develop more sophisticated methods of attacking online sites, security experts and retailers are increasingly focused on protecting mobile shopping and payment platforms to ensure a safe holiday season.
Payments Dive
NOVEMBER 23, 2018
Consumers relied on their smartphones to find the best deals on Black Friday.
Chris Skinner
NOVEMBER 7, 2018
I was surprised to see that JPMorgan Chase is now hiring people as bankers and, as a mandatory part of their induction programme, they are taught to code. “Coding is not for just tech people, it is for anyone who wants to run a competitive company in the 21st century,” said Mary Callahan … The post Run the bank or change the bank appeared first on Chris Skinner's blog.
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Payments Dive
NOVEMBER 9, 2018
A session at the recent Money20/20 conference in Las Vegas attempted to clarify the roles that technology companies are playing in financial services and how traditional financial institutions are working with them.
Chris Skinner
NOVEMBER 22, 2018
Something happened to me this week that made me think of big bank friends. It’s a different industry and one that, last month, I said we could learn from:the airlines. So, here’s a sobering, learning lesson. I’m a gold member of most airline networks, having flown Star Alliance and One World for … The post What banks can learn from British Airways appeared first on Chris Skinner's blog.
Payments Dive
NOVEMBER 16, 2018
Retailers, payment technology providers and others are rolling out new services to make it easier to complete transactions on mobile platforms.
Payments Dive
NOVEMBER 27, 2018
Data from Adobe Analytics shows mobile shopping reached new heights during a record Cyber Monday
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
Payments Dive
NOVEMBER 28, 2018
This interview is part of a video series, “The Future of Fintech,” produced by Mobile Payments Today and powered by Galileo Processing.
Chris Skinner
NOVEMBER 20, 2018
I’m regularly asked why I don’t think banks are doing digital yet, and my answer consists of a series of steps. First, does the banks’ leadership team talk about digital, digital banking, digital investment and digital transformation? Invariably, all bank people tell me yes. OK, second, has the bank actually … The post Are you really ‘doing digital’?
Chris Skinner
NOVEMBER 15, 2018
It’s a big week of FinTech in Asia with Money 2020 China and the Singapore FinTech Festival (SFF) all taking place in the same week. One of the headlines emerging from SFF was an interview with Brad Garlinghouse, CEO of Ripple. The headline is from a Bloomberg interview and reads: … The post Will Ripple replace SWIFT? appeared first on Chris Skinner's blog.
Chris Skinner
NOVEMBER 28, 2018
I remember years ago hearing the story of a start-up that wanted to be acquired by the big incumbent institutions. The founder was struggling to succeed, and felt that an easy exit through acquisition was the best way to go. The young CEO went to the big old incumbent company … The post If they get big enough, we will buy them appeared first on Chris Skinner's blog.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
Chris Skinner
NOVEMBER 6, 2018
I was chairing a panel with a number of different players, one of which was Monzo. Simon Vans-Colina, Monzo’s lead engineer for Open APIs, was talking about their approach to partnering with others in an API ecosystem, including TransferWise and Investec Bank. What was not surprising is that the lion’s … The post How online gaming created a challenger bank appeared first on Chris Skinner's blog.
Chris Skinner
NOVEMBER 28, 2018
Another interesting factor in leadership is communication. When I ask people who they think are great leaders, they often name people like Steve Jobs, Barack Obama, Nelson Mandela, Winston Churchill and more. What is common in all of these names is that they are great orators. Their speeches are marked … The post Most great leaders are great speakers appeared first on Chris Skinner's blog.
Chris Skinner
NOVEMBER 11, 2018
At the conference I attended the other day, one speaker highlighted some InsurTech I’d not seen before but thought pretty cool. It’s a prototype service from Direct Line called Fleetlights. Fleetlights is an army of drones that light up the night skies and are designed to help people in difficult … The post Direct Line: innovating InsurTech appeared first on Chris Skinner's blog.
Chris Skinner
NOVEMBER 22, 2018
I was in the middle of a conversation about how to change the bank, when we started talking about the boardroom issue. As many of you will know, I often reference the fact that, according to research, over nine out of ten bank boardroom members have never had a job … The post Ten chairs: how to change the bank appeared first on Chris Skinner's blog.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
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