February, 2018

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How bad does a banker have to behave to be jailed?

Chris Skinner

Talking of banks not being trusted, do we have reasons to mis-trust them? Yes, many. Not only are many banks regularly called out for bad behaviour, but some have gone to the extremes of forging customers signatures. Then there has been the UK’s PPI scandal and Wells Fargo’s false account … The post How bad does a banker have to behave to be jailed?

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The 11 Companies Announced for the Bank Innovation 2018 DEMOvation Challenge

Bank Innovation

EXCLUSIVE – Here they are. This morning, Bank Innovation officially announced the 11 companies that will be participating in its 2018 DEMOvation Challenge. These 11 companies will present technologies and products in front of an attentive audience of fintech professionals during Bank Innovation 2018, which will take place this March in San Francisco.

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How financial services will change in the next era of human-machine partnerships

Payments Dive

Mark Baunach, global financial services consulting industry leader at Dell EMC, discusses how blockchain and emerging technologies will reshape the financial services industry over the next decade.

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39 Top Payments Execs Tell Us What’s Next

PYMNTS

A good forecast is a notoriously difficult thing to write – particularly if one is trying to write it about the payments and commerce ecosystem. Had we told the world a year ago today that Amazon was going to buy Whole Foods, that Walmart Pay would surpass Apple Pay as a consistently favored mobile payment method, that CES would essentially become a showdown between Alexa and Google Assistant, that Uber would take a major valuation haircut in its next funding round, that bitcoin was going to be

US 199
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Why GDPR and PSD2 are huge opportunities and not threats for banks

Bobsguide

This year, two new pieces of legislation will come into force that will transform data management within UK banks. The first, the Payment Services Directive (PSD2), sets out to create a new era of openness; requiring banks to allow Third Party Providers (TPPs) direct access to customer payment.

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More Trending

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Why bitcoin is not a ‘fraud’ or ‘bubble’, but something you should take seriously

Chris Skinner

Unless you have been asleep for the last year, you cannot have failed to catch the buzz around bitcoin and other cryptocurrencies such as Ethereum’s Ether and Ripple’s XRP. There are even some coins that were created as a joke that are getting significant investments, such as Dogecoin. Dogecoin was … The post Why bitcoin is not a ‘fraud’ or ‘bubble’, but something you should take seriously appeared first on Chris Skinner's blog.

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BNP Paribas Opens Fintech Investment Fund

Bank Innovation

French bank BNP Paribas has launched a new fund to invest in fintech startups, the bank announced today. The amount of the fund was not disclosed. The fund will be managed by BNP Paribas’ Capital Partners, and will be taking minority stakes in financial services and insurance startups, the bank said. It will also be.Read More.

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The future of direct carrier billing in 2018

Payments Dive

PSD2 in Europe has already begun paving the way for new generations of payment providers and direct carrier billing services, which are offering a more compelling customer-focused strategy, compared to the existing legacy providers.

Strategy 301
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Western Union Reports Q4 Growth, Confirms Ripple Test

PYMNTS

Western Union reported results Tuesday that showed continued momentum in its digital business, as consumer money transfers grew on a cross-border basis. The company posted 4 percent growth in the top line to $1.4 billion, which topped the Street by $40 million, while earnings of 41 cents a share missed the Street by four pennies. In remarks made on the earnings call , Hikmet Ersek, president and CEO of the company, said that the improvement in the top line came amid improved spend in the company

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Why every asset manager needs a digital customer experience

Bobsguide

Digitalisation seems to be transforming businesses across every industry. It is an actively discussed topic around the world and widely included in the strategies of companies, institutions, and societies. However, after the financial crisis in 2008, while other industries have been concentrating on.

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What makes you think?

Insights on Business

Watch the video. It’s clear: Customer Experience is the battleground for banks, insurance, and financial services companies. Pressures from fintech competitors, regulators, cybercriminals threaten the relationships incumbent banks have built with their customers. Today’s challenges, require bigger ideas and better thinking—bringing cloud, cognitive, blockchain, even quantum computing technologies to the table as viable solutions to meet the enterprise-wide transformation imperative.

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Inside the mind of Jack Ma

Chris Skinner

I am very taken by the articulate and charismatic Jack Ma. Not because he’s one of the richest men in the world, but more because of his experiences and beliefs. If you haven’t listened to his interviews and thoughts at this years World Economic Summit, then I’d recommend you take … The post Inside the mind of Jack Ma appeared first on Chris Skinner's blog.

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Fiserv Has Largest U.S. Marketshare of Top Bank Core Processors

Bank Innovation

Fiserv, FIS, and Jack Henry all come to mind when thinking of the top bank core processors. But what is each firm’s market share in the U.S. last year? According to data gathered by FedFis.com, the top processor is Brookfield, Wis.-based Fiserv. With more than 37% of the market share, Fiserv is well ahead of […].

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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The mobile shopping experience needs an overhaul

Payments Dive

Scott Voigt, co-founder and CEO of FullStory, examines the state of mobile e-commerce and the challenges still in play when it comes to delivering a robust customer experience.

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Ripple Enables Real-Time Payments Into China Via LianLian

PYMNTS

Soon after Ripple announced a collaboration with MoneyGram, the blockchain firm revealed yet another partnership, this time in China. Reports in Blockchain News on Wednesday (Feb. 7) said Ripple announced a partnership with LianLian International, a Hong Kong-based, cross-border payments company, that plans to use Ripple’s xCurrent enterprise blockchain tool to process real-time payments coming into China.

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How have digital payments changed the payments industry?

Bobsguide

Gone are the days when individuals would rely on traditional methods of payments, such as cash and cheques. The advent of computers and mobiles have not only changed the way we work, but also how we manage our financial aspects and payments. The ever changing and evolving technologies have also led.

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Digital transformation: How a three-phase process can fund itself

Insights on Business

Digital transformation is on the agenda of virtually every bank and insurance company in the world. Organizations everywhere, it seems, are trying to transform into more agile, efficient and competitive versions of themselves, end-to-end. But a project of that scope inevitably presents the question: how do we pay for it? Innovation that drives revenue growth and competitive advantage costs money— a lot of money—and moreover, the big reinvention projects have no precedent, so making the business

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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9 out of 10 blockchain trials go nowhere

Chris Skinner

I just read an interesting new report from Deloitte about blockchain. They tracked the history of 86,034 blockchain projects hosted on GitHub since 2009 to pull out “key lessons” on where the blockchain industry is going and its long-term prospects. Here are some of the highlights: More than 26,000 blockchain … The post 9 out of 10 blockchain trials go nowhere appeared first on Chris Skinner's blog.

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Digital Banking Leads to Most Bank Branch Closings Since Great Depression

Bank Innovation

Is digital banking killing physical bank branches? How much truth is there to the longtime fear that online banking will replace consumer interaction with bank branch tellers? Well, a lot — at least, so it seems from a Wall Street Journal report indicating that banks are shutting down more branches now than they have in […].

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MasterCard strengthens ties to mobile network operators

Payments Dive

The Purchase, New York-based card network has already helped MNOs such as Vodafone Ukraine, Digicel Group in the Caribbean, Viettel Telecom in Vietnam and Taiwan's Chunghwa Telecom to roll out various services related to digital payments.

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Omnichannel Gifting: Because Digital Isn’t Enough Anymore

PYMNTS

There are few verticals where business is a guaranteed — basically just food, healthcare, and funerary services. And even those spaces are changing. Then there’s gifting. People have always given gifts and probably always will. But they don’t always give the same gifts in the same way. As Jifiti Co-Founder Yaacov Martin sees it, every gift involves three parties: the initiator, the recipient, and the vendor in the middle who’s fulfilling the gift.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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8 disruptive fintechs to watch out for in 2018

Bobsguide

The second installment of our ‘fintechs to watch’ series looks at the exciting world of newcomer fintechs since 2015. These are the companies we’ve come across (and spoken to!) who we think have a fantastic product and proposition as well as the right people and passion to.

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5 Things a financial professional can’t miss at IBM Think 2018

Insights on Business

As the term “fintech” becomes further engrained and more ubiquitous in the banking and financial industry, these businesses classified by the same fintech name have ascended beyond the small, ardent startup scene and have established themselves as equal challengers in the arena, standing up and competing with institutions that are a century old or longer.

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Regulating the cryptocurrency markets

Chris Skinner

Someone made the comment on my platform piece about what happens when there are no Jack Ma’s or Mark Zuckerberg’s, as the whole thing is decentralised? I guess that this is logical as my last line was that government control of cryptocurrencies is “not so easy for cryptocurrencies that have … The post Regulating the cryptocurrency markets appeared first on Chris Skinner's blog.

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ACH Is a Sieve of Fraud That Needs to Be Fixed

Bank Innovation

EXCLUSIVE – This month, my company, Royal Media, was robbed. This was a civilized heist, mind you. No guns were involved, no one got hurt?—?in fact, not a sound was even heard. It was a faceless theft, as well. Its discovery started with an innocuous question by a colleague: “Do you have a Walmart credit.Read More.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.