April, 2014

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Seize the Month: April is Go Time for Community Banks

Finer Points

'Community bankers know we can’t rest on our laurels. We have to strike while the iron is hot—whether it is a loan to a local small business or grassroots outreach on important legislation. That is why ICBA is giving community bankers a unique opportunity this month to build on our industry’s recent successes by participating […].

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Carts & Horses – Integrate or Implement?

Jack Henry

'Author: Tom Edwards, toedwards@profitstars.com. It’s an age old question - Which came first? The cart or the horse? In the software world, the question actually becomes do you implement first before you integrate? When our Margin Maximizer team shakes contractual hands with financial institutions, here’s a common dialogue that follows: “Does it talk to our core system?”.

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Why Banks Merge: Listen to the Sellers

Jeff For Banks

'September 2004, driving from a meeting in New York, on the grossly miss-titled Cross Bronx Expressway, Nathan Stovall, a reporter from SNL Financial gave me a call. The question: What was up with an upstate New York bank? My answer: The CEO was 67 years old and that would obviously be an impetus for a sale. He printed it as I said it. The angry phone call I later received from a bank director was well deserved.

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FCA kicks the Securepay-can down the road.

Money and Payments

'In March 2014, the FCA, the prudential supervisor for UK based payment institutions and e-money providers, outlined that it would not be strictly assessing the compliance with the Securepay Recommendations on the security of Internet Payments. This announcement was quite interesting as in February 2014, the Forum also published an assessment guide that assists payment service providers with the implementation of these Recommendations by February 2015.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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For Customers, UX = XOXO

Jack Henry

'Author: Kevin Moland, KMoland@profitstars.com. In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. Marketing ! As seasoned operations managers, my peers and I settled in for the train wreck we knew was coming.

UX 95

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Spring Cleaning for IT Systems

Jack Henry

'Author: Chris Sutherland, CSutherland@jackhenry.com. Winter has come and gone, or at least we all hope so around my house. I have three boys and we always have a sporting event going on, but this time of the year mom can also always find a spring cleaning task that needs to be completed: cleaning closets, the garage, washing windows; we can go on and on.

System 83
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What the Movie Industry Taught me about Merchant Processing Services

Jack Henry

'Author: Rob Hudecek, RHudecek@profitstars.com. My father is a Director of Photography with over 40 years of experience working in film and television. Growing up in the “industry” allowed me the unique opportunity to become a lighting film crew member for several films, including “My Best Friend’s Wedding” with Julia Roberts and “Hoffa” with Jack Nicholas and Danny DeVito (and to date was the best part-time job I have ever had).

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I Want to Draw a Cat For You: Bankers Edition

Jeff For Banks

'I have two TV guilty pleasures that my wife endures: Spike TV''s Bar Rescue and ABC''s Shark Tank. On Shark Tank, this interesting fellow, Steve, pitched for $10,000 from the sharks for his business. I Want to Draw a Cat For You. I was highly entertained by the idea. So I had Steve draw me a cat, and I''m sharing it with you. How often do I hear bankers wish they can get more activity from branch personnel?

Groups 81
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Bankers: Are We Passing On The Tough Decisions?

Jeff For Banks

'"One of our problems is our long-term employees", said a banker to me. I have heard this so often that it probably applies to a significant percentage of Jeff For Banks readers. In an era of unprecedented industry change, if your employees embrace change like a cat embraces water, you might have a problem. In my life, I have experience in two industries: banking and the US military.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment