Jeff For Banks

MARCH 24, 2011

'I had lunch today with a client''s regional manager. We discussed many things, but one thing he told me stuck. they used average balances to determine their highest priority customers. Many of my comrades in the community FI blogosphere feed on data, some good, some bad. But using average customer balances to determine your best customers is unfortunately very common. bad use of data.

Data 74

Data Community Strategy Marketing 74

Jeff For Banks

MARCH 13, 2011

'The title of this post is common community FI phraseology. I hear it often, and use it often. My epiphany came when I performed research for a client that subscribed to the Return on Equity school of thinking. This FI had a high percentage of funding coming from CD''s and FHLB borrowings, a relatively low loan to deposit ratio, and focused on generating profits within the investment portfolio.

Maryland 74

Maryland Analysis Community Strategy 74

Jeff For Banks

MARCH 6, 2011

'"He''s not ready" is the response I often hear when I ask why a sharp banker is not part of the FIs senior leadership team. I hear it from senior leaders, industry executive recruiters, and industry consultants. But when I hear this, let me share with you what my internal voice is saying: "I want to make myself feel better by diminishing your perception of the value this clear up-and-comer can bring to our team.

Strategy 70

Strategy Leadership Training Industry 70

Jeff For Banks

MARCH 26, 2011

'B+ This book, written by a journalist and former editor of Fortune magazine and editorial director of Harvard Business Publishing, tracks the growth and philosophical evolution of strategy. It focuses on three strategy firms in particular: Boston Consulting Group ("BCG"), Bain & Company, and McKinsey & Company. In its entirety, I would suggest that it would be a very beneficial read for banking industry consultants, and a beneficial read for executives at community FIs.

Strategy 65

Strategy Report Boston Conference 65

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Data

Jeff For Banks

MARCH 2, 2011

'A client lost his temper with his regulator after one of the more youthful examiners threatened to force the bank to write down the entire consumer loan portfolio based on the information that was given to him. The result, an informal enforcement action. There is a lot of tension between examiners and the examined these days, and I thought this would make an appropriate time to launch an animated series, Bank Shorts.

National 65

National Regulation 65