BankInovation
SEPTEMBER 3, 2020
Compliance with anti-money laundering and fraud standards, laws, and regulations is a familiar topic to financial institutions. After all, some of the rules and processes banks have had to deal with go back 20, 30, or even 40 years, including: The Bank Secrecy Act, passed in 1970, requires U.S. financial institutions and agencies of foreign […].
BankInovation
SEPTEMBER 4, 2020
As a bank, your customers’ expectations are shifting and they’re demanding integrated experiences. Brett King, one of the world’s best-known influencers in the financial sector, stated that friction is the single most disruptive force in banking. That is to say, financial institutions that fail to integrate banking capabilities into their client’s everyday lives, will slowly […].
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South State Correspondent
AUGUST 31, 2020
There is no surprise that you can only do so much when it comes to educating PPP borrowers. We have produced a comprehensive website, executed a detailed email campaign, conducted a series of webinars, produced videos, have a Getting Started Guide, and distributed a checklist - still, borrowers remain deficient in completing their application accurately.
Perficient
SEPTEMBER 2, 2020
There are many important aspects to consider when looking at re-platforming or re-vamping your commerce storefront. One of these aspects that almost always comes into play is user experience, and for good reason. At a high level, we ecommerce professionals know the importance of keeping the look and feel of a site fresh – but what’s the real reason behind this intuition?
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Payments Dive
SEPTEMBER 1, 2020
The world of payments is changing and what was once a preferred way to pay, with a debit or credit card, is being overtaken by the contactless and card-not-present methods. Was the pandemic to blame or is something more?
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Accenture: Banking
SEPTEMBER 1, 2020
In this blog series, I’ve been highlighting the top key performance indicators (KPIs) that banks should be tracking to measure the success of their Open Banking initiatives. My last post covered the KPIs for business-value and customer-experience outcomes in Open Banking. Today, I want to delve into another important area—the ecosystem of developers, platforms and….
Perficient
SEPTEMBER 2, 2020
As the school year begins, many of you may find yourselves doing your learning remotely via Microsoft Teams. With that said, its always a good idea to keep up to date on the latest and greatest additions to Teams, so you can use Teams to its fullest potential. In today’s blog, we’ll be highlighting some of the biggest updates for the month of September!
Payments Dive
SEPTEMBER 4, 2020
Can people be sure that self-service devices are being properly maintained to reduce the risk of spread of coronavirus? Technology that allows consumers to control kiosks remotely holds an important clue.
PYMNTS
AUGUST 31, 2020
With estimates that over 500 billion real-time payments will be processed over the next five years, the race is on for upgrades and integrations that allow financial institutions (FIs) and their clients to participate in a real-time payments space that is expected to reach nearly 53 billion real-time payment transactions by 2024. The FI’s Guide to Modernizing Digital Payments , done in collaboration with Red Hat , details developments in real-time payments, providing insights and direction for F
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Abrigo
SEPTEMBER 2, 2020
Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward. The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can
Perficient
AUGUST 31, 2020
Through our upcoming fireside chat with Perficient’s Mike Grossman, GM, Life Sciences, and Oracle’s Jim Streeter, Global VP, Life Sciences Product Strategy , we are really aiming to clarify some fundamental questions relating to Oracle’s Clinical One and what this platform approach could mean for our clients. . They are going to get right back to the basics of why it is beneficial to invest time and money implementing a unified platform rather than continuing to upgrade individual
Accenture: Banking
SEPTEMBER 3, 2020
Pillar 4: Communicate effectively Communication is critical in ensuring that central banks can carry out their mandates effectively on a range of topics. These include: regulation and monetary policy, consumer protection, fraud and Anti-Money Laundering (AML), the national economic outlook, the financial sector’s outlook (for international agencies and global regulators), emerging technologies and innovation (for….
PYMNTS
SEPTEMBER 1, 2020
More money crossing borders digitally. Fewer correspondent banks to move that money. And the hallmark of that money movement — a lack of transparency and speed. What might replace a clunky system in a world where payments are becoming ever more global? The Bank for International Settlements (BIS) said in a recent report that the number of correspondent banks — where banks and financial institutions (and domestic payment systems) are linked together — slipped 3 percent in 2019 vs. 2018 and decl
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Bobsguide
SEPTEMBER 2, 2020
The global pandemic and lockdowns have compounded awareness of how technology enables consumers to stay connected to goods and services in a digital age. And companies are responding – according to a June study by IFS, 70 percent of firms globally are increasing or at least maintaining their.
Perficient
SEPTEMBER 2, 2020
The move to remote work during the COVID-19 pandemic has altered many aspects of our Perficient colleagues’ daily lives. Some of these changes have been hard to adjust to, while others have been a positive change. One of the best changes is the extra time we get to spend with our favorite furry friends! A few weeks ago we highlighted the coolest cats in the Perficient family.
Accenture: Banking
AUGUST 31, 2020
Key themes The spending effects of the pandemic were fully felt in Q2 as most issuers report large declines in purchase volume between 15-30%, and receivables decline between 3-17% YoY. Alliance Data and American Express, in particular, experienced a 30%+ decline in spend YoY, driven by the headwinds of store-based retail (ADS) and T&E sectors….
PYMNTS
SEPTEMBER 3, 2020
PayPal has launched its iZettle Food & Drink app, the point of sale (POS) platform for iOS to support food and drinks service in the U.K. The app was crafted to support the hospitality industry including restaurants, cafes and pubs for a fast and easy way to pay the check. England’s food and drink sector was one of the hardest hit by lockdowns. Sales fell by 87 percent from April through June.
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Abrigo
SEPTEMBER 2, 2020
Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward. The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can
Perficient
AUGUST 31, 2020
The spending power of Generation Z is predicted to outmatch all the generations before it but it’s never too early to start understanding and planning for capabilities that will be expected from the generation coming next. But who are they? What will they expect from an experience given how they grew up under the influence of Millennials (their parents)?
Payments Source
SEPTEMBER 1, 2020
FIS' purchase of Worldpay in 2019 required Ellyn Raftery, the company's chief marketing and communication's officer, to reshape its brand to showcase the strengths of both companies — all while a major global pandemic hastened her timeline.
PYMNTS
SEPTEMBER 3, 2020
Mobile payments have long been billed as the next big thing. Starting with the release of Apple Pay in 2014, there was a veritable rush of proprietary mobile wallets sent to market, a host of “. Pays” for consumers to choose from. The problem, Brett Narlinger , Blackhawk Network ’s head of global commerce, told Karen Webster, is that most consumers weren’t really looking for a new payments form factor that they could only use on certain devices or at a short list of places.
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
Abrigo
SEPTEMBER 1, 2020
Key Takeaways Most financial institutions have implemented technology to help handle Paycheck Protection Program (PPP) loans. Lenders leveraging that technology to provide SBA loans after PPP can add products, grow customers, and add portfolio stability. Lenders restructuring existing loans with SBA funding should move quickly before financials deteriorate.
Perficient
AUGUST 31, 2020
Times of upheaval like this brings constant challenges that often have to be dealt with in a timely fashion. It’s also a great time to think about innovation. You are probably seeing the pain points for both your contact center and your customers more clearly than ever. You can find plenty of blogs and articles discussing all the ways COVID has caused disruption in the customer engagement space: long waits, remote agents, overwhelmed capacity, and on-premise limitations to name a few.
Payments Source
SEPTEMBER 1, 2020
Walmart’s membership service undercuts Amazon Prime on price and offers myriad perks, including access to streamlined checkout and deliveries — two areas where Walmart has struggled in the past.
PYMNTS
SEPTEMBER 3, 2020
Billionaire investor Bill Ackman said he's had preliminary discussions with Airbnb and Stripe , among others, about helping them to go public, Bloomberg reported. The process would involve them going through a merger with Ackman's blank-check company. Airbnb didn't get anywhere with Ackman before the popular home vacation rental app ended up seeking a traditional initial public offering (IPO), which it said it ultimately preferred to Ackman's method — although it hasn't ruled out a merger with A
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