Sat.Aug 29, 2020 - Fri.Sep 04, 2020

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How open source can help banks combat fraud and money laundering

BankInovation

Compliance with anti-money laundering and fraud standards, laws, and regulations is a familiar topic to financial institutions. After all, some of the rules and processes banks have had to deal with go back 20, 30, or even 40 years, including: The Bank Secrecy Act, passed in 1970, requires U.S. financial institutions and agencies of foreign […].

Fraud 90
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The 5 most important steps to developing a successful embedded bank experience

BankInovation

As a bank, your customers’ expectations are shifting and they’re demanding integrated experiences. Brett King, one of the world’s best-known influencers in the financial sector, stated that friction is the single most disruptive force in banking. That is to say, financial institutions that fail to integrate banking capabilities into their client’s everyday lives, will slowly […].

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Here is the Biggest Problem Banks Face with PPP Forgiveness Processing

South State Correspondent

There is no surprise that you can only do so much when it comes to educating PPP borrowers. We have produced a comprehensive website, executed a detailed email campaign, conducted a series of webinars, produced videos, have a Getting Started Guide, and distributed a checklist - still, borrowers remain deficient in completing their application accurately.

Video 459
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What Restaurants and Bars Can Teach Us about Commerce User Experience

Perficient

There are many important aspects to consider when looking at re-platforming or re-vamping your commerce storefront. One of these aspects that almost always comes into play is user experience, and for good reason. At a high level, we ecommerce professionals know the importance of keeping the look and feel of a site fresh – but what’s the real reason behind this intuition?

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Getting in contact with contact-less cards

Payments Dive

The world of payments is changing and what was once a preferred way to pay, with a debit or credit card, is being overtaken by the contactless and card-not-present methods. Was the pandemic to blame or is something more?

Cards 493

More Trending

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Hilton Hotel In Times Square To Close

PYMNTS

The Hilton Times Square is the latest victim of the coronavirus pandemic. In a filing with New York’s State Department of Labor Monday (Aug. 31) the managing director of the 44-story landmark said it will close permanently next month and 200 jobs will be lost. The iconic hotel on West 42nd Street was shuttered and furloughs began in mid-March as COVID-19 struck the city, The Wall Street Journal (WSJ) reported.

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Microsoft Teams Updates (September 2020)

Perficient

As the school year begins, many of you may find yourselves doing your learning remotely via Microsoft Teams. With that said, its always a good idea to keep up to date on the latest and greatest additions to Teams, so you can use Teams to its fullest potential. In today’s blog, we’ll be highlighting some of the biggest updates for the month of September!

Video 539
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Can self-service technology securely reduce COVID-19 risk?

Payments Dive

Can people be sure that self-service devices are being properly maintained to reduce the risk of spread of coronavirus? Technology that allows consumers to control kiosks remotely holds an important clue.

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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward. The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can

Lending 259
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Cloud Banking Next Step In FI Modernization

PYMNTS

With estimates that over 500 billion real-time payments will be processed over the next five years, the race is on for upgrades and integrations that allow financial institutions (FIs) and their clients to participate in a real-time payments space that is expected to reach nearly 53 billion real-time payment transactions by 2024. The FI’s Guide to Modernizing Digital Payments , done in collaboration with Red Hat , details developments in real-time payments, providing insights and direction for F

Payments 338
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An Opportunity to Get Your Clinical One Questions Answered

Perficient

Through our upcoming fireside chat with Perficient’s Mike Grossman, GM, Life Sciences, and Oracle’s Jim Streeter, Global VP, Life Sciences Product Strategy , we are really aiming to clarify some fundamental questions relating to Oracle’s Clinical One and what this platform approach could mean for our clients. . They are going to get right back to the basics of why it is beneficial to invest time and money implementing a unified platform rather than continuing to upgrade individual

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Accessibility emerges as a commercial differentiator

Bobsguide

The global pandemic and lockdowns have compounded awareness of how technology enables consumers to stay connected to goods and services in a digital age. And companies are responding – according to a June study by IFS, 70 percent of firms globally are increasing or at least maintaining their.

Study 200
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FIS marketing chief had just 40 days to get the post-$43B merger branding right

Payments Source

FIS' purchase of Worldpay in 2019 required Ellyn Raftery, the company's chief marketing and communication's officer, to reshape its brand to showcase the strengths of both companies — all while a major global pandemic hastened her timeline.

Branding 174
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Re-Examining The Role Of Correspondent Banking

PYMNTS

More money crossing borders digitally. Fewer correspondent banks to move that money. And the hallmark of that money movement — a lack of transparency and speed. What might replace a clunky system in a world where payments are becoming ever more global? The Bank for International Settlements (BIS) said in a recent report that the number of correspondent banks — where banks and financial institutions (and domestic payment systems) are linked together — slipped 3 percent in 2019 vs. 2018 and decl

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The “Ultimutt” Showdown to Celebrate International Dog Day

Perficient

The move to remote work during the COVID-19 pandemic has altered many aspects of our Perficient colleagues’ daily lives. Some of these changes have been hard to adjust to, while others have been a positive change. One of the best changes is the extra time we get to spend with our favorite furry friends! A few weeks ago we highlighted the coolest cats in the Perficient family.

St. Louis 538
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Connecting With Account Holders in Times of Crisis

SWBC's LenderHub

No one could have foreseen the unprecedented challenges that businesses and individuals have had to face this year. A global pandemic, nationwide shelter-in-place orders, school closures, mass event cancellations, and an uncertain economic future hit America all at once, creating an environment of anxiety that has both businesses and consumers scrambling to keep up.

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Walmart’s answer to Amazon Prime is a high-tech balancing act

Payments Source

Walmart’s membership service undercuts Amazon Prime on price and offers myriad perks, including access to streamlined checkout and deliveries — two areas where Walmart has struggled in the past.

Mobile 173
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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PayPal Launches iZettle Food & Drink In The UK

PYMNTS

PayPal has launched its iZettle Food & Drink app, the point of sale (POS) platform for iOS to support food and drinks service in the U.K. The app was crafted to support the hospitality industry including restaurants, cafes and pubs for a fast and easy way to pay the check. England’s food and drink sector was one of the hardest hit by lockdowns. Sales fell by 87 percent from April through June.

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Who is Coming After Gen Z and What Will They Expect from a Customer Experience?

Perficient

The spending power of Generation Z is predicted to outmatch all the generations before it but it’s never too early to start understanding and planning for capabilities that will be expected from the generation coming next. But who are they? What will they expect from an experience given how they grew up under the influence of Millennials (their parents)?

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Unquestioned Trust: How the Financial Industry Can Create Secure (and Seamless) Online Banking Experiences

Banking Exchange

As their investment in digital transformation increases, banking organizations are learning a valuable lesson that all comes down to trust. Technology Feature3 Fintech Feature Customers People Covid19 Security Cards Mobile Online Tech Management.

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A blue wave wouldn’t allow cannabis firms to accept card payments, but it would enable change

Payments Source

The upcoming U.S. election could move the cannabis industry closer to the mainstream, but legal dispensaries will still have to deal with workarounds to accept card or mobile payments.

Cards 158
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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How Retailers Can Ride The Rise Of Mobile Wallets

PYMNTS

Mobile payments have long been billed as the next big thing. Starting with the release of Apple Pay in 2014, there was a veritable rush of proprietary mobile wallets sent to market, a host of “. Pays” for consumers to choose from. The problem, Brett Narlinger , Blackhawk Network ’s head of global commerce, told Karen Webster, is that most consumers weren’t really looking for a new payments form factor that they could only use on certain devices or at a short list of places.

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Driving Contact Center Innovation in Uncertain Times

Perficient

Times of upheaval like this brings constant challenges that often have to be dealt with in a timely fashion. It’s also a great time to think about innovation. You are probably seeing the pain points for both your contact center and your customers more clearly than ever. You can find plenty of blogs and articles discussing all the ways COVID has caused disruption in the customer engagement space: long waits, remote agents, overwhelmed capacity, and on-premise limitations to name a few.

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5 Work-From-Home Essentials

BankBazaar

It may be a while before we return to our offices in full team strength. Here are 5 essentials that can help you with your WFH setup at home. . With the pandemic being far from over, it’s unlikely that we will return to our offices in full team strength anytime soon. For many of us, the WFH transition came not without its share of challenges – those living in PGs or rented accommodation might find it super hard to identify a dedicated space for a WFH setup.

Cards 148
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6 ways COVID-19 is changing U.K. e-commerce

Payments Source

When the U.K. went into a coronavirus-induced lockdown on March 23 as Prime Minister Boris Johnson announced school, office and retail closures, it caused a ripple effect on the U.K. e-commerce market.

Retail 157
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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se