Sat.Oct 10, 2020 - Fri.Oct 16, 2020

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The Direct-To-Consumer Challenge: Converting One-Time Buyers Into Repeat Customers

PYMNTS

The digital-first shift means there are more options for smaller, direct-to-consumer brands, to find first-time customers from around the country or even the world. But Sticky.io CEO Brian Bogosian tells Karen Webster that the rubber meets the road when it comes time to convert those first-time buyers into loyal, repeat customers. Here’s how some really creative D2C brands are using new tech to do that.

Retail 186
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Steering your journey to cloud with a few guiding principles

Accenture

In my previous blog post, I drew on Accenture’s own cloud journey to examine the elements that make up an appropriate and effective cloud strategy. In this latest post, I shift the focus to the next stage: defining the guiding principles. Picture the scenario. Your organisation has decided to migrate to cloud to realise the…. The post Steering your journey to cloud with a few guiding principles appeared first on Accenture Banking Blog.

Strategy 318
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Perficient Listed in Forrester Azure Services Providers Q4 Report

Perficient

We are excited to be listed by Forrester in its recent report, Now Tech: Azure Service Providers, Q4 2020 — Forrester’s Overview of 41 Azure Service Providers. As the report notes, “Many enterprises continue to struggle with starting and continuing their journeys to the cloud.” The report also notes that service providers can help clients in many ways, including helping provide governance for Azure implementations, aiding with accelerating strategy to achieve results quickly, and bringing in ski

Report 520
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The resurgence of QR codes

Payments Dive

Jennifer Sherman, SVP of product at NMI, a payments enablement technology company, gives her insight on the importance of QR codes for both customers and merchants.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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PayPal Invests In Extend As Merchants Seek New Ways To Boost Online Conversion

PYMNTS

As the shift from paper to digital has accelerated the transformation of many a legacy business with aging tech, CEO Woodrow Levin of Extend says it’s important to add extended warranties to that list. Merchants used to have a tiny conversion rate when offering customers extended warranties by paper, and that only got a little better when they switched to POS systems.

Online 334

More Trending

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Integrate Twilio Flex with ServiceNow to elevate your customer service experience

Perficient

Recovery and emerging trends . As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival. At Twilio’s annual conference Signal 2020, Jeff Lawson, founder and CEO, discussed major trends that helped businesses thrive during what he termed as the “Great Digita

Video 519
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2 tactics fintech need to adopt to overtake banks

Payments Dive

Fintechs have a put a dent into big banks, but they have a long way to go if they want to overtake them. They will need to follow these two tactics to get a fighting chance.

Fintech 373
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Crypto Gets A Second Look From Corporate Investors Seeking Yield And Hedge

PYMNTS

The head of the country’s only licensed and publicly traded cryptocurrency broker says tighter regulation and exponentially higher yields are causing corporate treasury and cash management accounts to seriously consider this alternative asset class. This in the wake of the OCC’s Sept. 21 landmark announcement that allowed national banks and federal savings associations to hold certain crypto assets for the first time.

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Can fingerprint authentication be done safely in the COVID-19 era?

Payments Source

Michael Moeser, senior analyst at PaymentsSource, talks to Christian Fredrikson, CEO of Fingerprint Cards, about the ways biometric authentication has been adopted during the coronavirus pandemic.

Cards 178
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Introducing New Ways to Quick-start Your PIM Platform

Perficient

Product Information Management (PIM) and commerce go hand-in-hand, and inRiver is the common factor that helps simplify product information for both B2B and B2C shopping channels. Not only has our partnership with inRiver brought us several platform integrations, years of strategic guidance, and a multitude of services, but it has also enabled us to create two new Quickstarts to bring these capabilities to our clients.

Training 508
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Congress faces criticism over bigtech M&A analysis

Bobsguide

According to Scott Marcus, senior fellow at think tank Bruegal, the House of Representatives antitrust subcommittee’s report on bigtech mergers highlights crucial structural issues, but falls short in justifying its claims. The report - an investigation of competition in digital markets -.

Analysis 167
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How To Capture The Consumer With Digital Wallets In Their Purses And Back Pockets

PYMNTS

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. However, one thing still rings true: Consumers need a reason to change ingrained behaviors. Helena Mao , vice president of global product strategy for payments at Blackhawk , spoke to PYMNTS, explaining why many consumers were slower to adopt the rollout of mobile wallets and payment methods in places like the

How To 317
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7 ways retailers, banks and fintechs are innovating amid the coronavirus pandemic

Payments Source

Amid the disruption of the coronavirus pandemic, many companies are taking a chance on innovative new technologies to keep their customers engaged.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Perficient and DTE Energy Bring Home Two More Wins for Interactive Virtual Home

Perficient

Prepare yourself for this incredible news! We are excited to announce our W3 Gold Winner Award and Gold Winner MUSE Creative Award for DTE Interactive Virtual Home. This microsite educates consumers on how to save energy for their homes on a completely new level. The W3 Awards is a major web competition judged by the Academy of Interactive and Visual Arts.

Video 506
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A New Era for Business Continuity Management for Community Financial Institutions

Jack Henry

The US banking industry has been a vital part of our nation all the way back to 1780 when the Bank of Pennsylvania was founded by Philadelphia merchants to fund the American Revolutionary War.

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Why 2021 Will Be Real-Time Payments Break-Out Year

PYMNTS

It’s been three years since The Clearing House rolled out its Real-Time Payments (RTP) network, but Mark Ranta, payments practice lead at Alacriti, tells PYMNTS that 2021 will be the year FIs migrate to the technology in record numbers. Only if, he says, there’s better alignment between the bank bill-pay model and the biller-direct model. Here’s why. .

Payments 316
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Can Brexit save cash in the U.K.?

Payments Source

With the U.K. careening toward a no-deal Brexit in the midst of a health crisis and economic downturn, the government is suggesting a breakup with the EU could defray the costs of cash usage and access.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Defer offscreen images in Episerver

Perficient

Lazy loading images is a technique for modern web developers where you instruct the client’s browser to only download images as they are needed. This leads to tremendous performance improvements, as client devices do not waste bandwidth downloading assets which are not being rendered. To achieve this, we’ll use some client side mechanisms from css-tricks.com and support them with proper markup from the Episerver CMS.

Data 348
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What Men Can Learn From Women When It Comes To Credit Management

BankBazaar

Much has been said about men “taking charge” when it comes to their finances while women “take care”. However, experts believe that men can take a leaf from women’s playbook when it comes to managing their finances. . Women may be heading banks today but when it comes to the topic of finances and money management, the average woman is more often than not left out of the conversation.

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How Visa, FIS, TCH, SWIFT, Nacha and Circle See The Future of Faster, Real Time Payments Rails

PYMNTS

With the current state of economic upheaval, the ongoing pandemic and the great digital shift, corporates and financial institutions are racing to digitize and modernize payment flows and back-end processes. But the transition is one that must consider, and maybe even embrace, several emerging options and payment rails in a bid to move data and money more quickly across borders, and move, decisively, away from paper checks.

Payments 313
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PayPal launches buy now, pay later product in crowded U.K. market

Payments Source

PayPal has launched a new buy now, pay later (BNPL) product in the U.K. called “Pay in 3” to take on rivals Afterpay, Klarna and others ahead of the winter holiday shopping season.

Marketing 160
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Why You Need to Make a Plan for Your 2020 Holiday Shopping Season – Here’s Why #250

Perficient

The COVID-19 pandemic has changed consumer behaviors in numerous ways. As the 2020 holiday season is fast approaching, we surveyed over 150 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. In this episode of the?award-winning?Here’s Why digital marketing video series, Eric Enge reveals some insights from his 2020 Holiday Season survey and shares some tips on how marketers can prepare and adapt for the upcoming

Video 340
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FMIs face more cyber threats than ever but remain robust to attacks

Bobsguide

Despite growing risks of cyberattacks and the need to switch to remote working, Financial Market Institutions (FMIs) adapted well to the crisis, according to speakers at Sibos. “FMIs could quickly move to the new mode of working, especially during volatile markets. It all went.

Marketing 150
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EU Puts Up To 20 Firms On Regulatory Hit List

PYMNTS

European Union (EU) regulators are drawing up a list of up to 20 large internet companies, possibly including Facebook and Apple, to be targeted with far more strict regulations in the future to limit their market power, according to a report from the Financial Times (FT). Large platforms on the list will have to deal with the tougher regulations as opposed to smaller companies, such as new rules forcing them to share data and offer transparency on how they gather information, sources told FT.

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E-commerce conversions accelerate worldwide, despite obstacles

Payments Source

A shift to online payments and digital technology across the globe occurred at warp speed during the coronavirus pandemic, but that trend doesn't magically solve payments challenges in various markets, nor does it render the fundamentals of customer service less meaningful.

Trends 154
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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se