Sat.Oct 10, 2020 - Fri.Oct 16, 2020

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The Direct-To-Consumer Challenge: Converting One-Time Buyers Into Repeat Customers

PYMNTS

The digital-first shift means there are more options for smaller, direct-to-consumer brands, to find first-time customers from around the country or even the world. But Sticky.io CEO Brian Bogosian tells Karen Webster that the rubber meets the road when it comes time to convert those first-time buyers into loyal, repeat customers. Here’s how some really creative D2C brands are using new tech to do that.

Retail 186
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Steering your journey to cloud with a few guiding principles

Accenture

In my previous blog post, I drew on Accenture’s own cloud journey to examine the elements that make up an appropriate and effective cloud strategy. In this latest post, I shift the focus to the next stage: defining the guiding principles. Picture the scenario. Your organisation has decided to migrate to cloud to realise the…. The post Steering your journey to cloud with a few guiding principles appeared first on Accenture Banking Blog.

Strategy 318
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Perficient Listed in Forrester Azure Services Providers Q4 Report

Perficient

We are excited to be listed by Forrester in its recent report, Now Tech: Azure Service Providers, Q4 2020 — Forrester’s Overview of 41 Azure Service Providers. As the report notes, “Many enterprises continue to struggle with starting and continuing their journeys to the cloud.” The report also notes that service providers can help clients in many ways, including helping provide governance for Azure implementations, aiding with accelerating strategy to achieve results quickly, and bringing in ski

Report 520
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The resurgence of QR codes

Payments Dive

Jennifer Sherman, SVP of product at NMI, a payments enablement technology company, gives her insight on the importance of QR codes for both customers and merchants.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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PayPal Invests In Extend As Merchants Seek New Ways To Boost Online Conversion

PYMNTS

As the shift from paper to digital has accelerated the transformation of many a legacy business with aging tech, CEO Woodrow Levin of Extend says it’s important to add extended warranties to that list. Merchants used to have a tiny conversion rate when offering customers extended warranties by paper, and that only got a little better when they switched to POS systems.

Online 334

More Trending

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Integrate Twilio Flex with ServiceNow to elevate your customer service experience

Perficient

Recovery and emerging trends . As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival. At Twilio’s annual conference Signal 2020, Jeff Lawson, founder and CEO, discussed major trends that helped businesses thrive during what he termed as the “Great Digita

Video 519
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2 tactics fintech need to adopt to overtake banks

Payments Dive

Fintechs have a put a dent into big banks, but they have a long way to go if they want to overtake them. They will need to follow these two tactics to get a fighting chance.

Fintech 373
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Crypto Gets A Second Look From Corporate Investors Seeking Yield And Hedge

PYMNTS

The head of the country’s only licensed and publicly traded cryptocurrency broker says tighter regulation and exponentially higher yields are causing corporate treasury and cash management accounts to seriously consider this alternative asset class. This in the wake of the OCC’s Sept. 21 landmark announcement that allowed national banks and federal savings associations to hold certain crypto assets for the first time.

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How managed services bring flexible, scalable ‘Next-Gen efficiencies’

Accenture

Financial services (FS) firms in the Middle East face a range of well-documented challenges. Some match those facing their peers elsewhere, while others (like the floundering oil price, a troubled real estate market and VAT changes) are more relevant to this region. In responding to this challenging and changing landscape, it’s time that all players….

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Introducing New Ways to Quick-start Your PIM Platform

Perficient

Product Information Management (PIM) and commerce go hand-in-hand, and inRiver is the common factor that helps simplify product information for both B2B and B2C shopping channels. Not only has our partnership with inRiver brought us several platform integrations, years of strategic guidance, and a multitude of services, but it has also enabled us to create two new Quickstarts to bring these capabilities to our clients.

Training 508
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PPP Lenders Starting to See Payments from SBA

Abrigo

Key Takeaways SBA payments to lenders for forgiven Paycheck Protection Program (PPP) loans are starting to flow. Lenders are continuing to work with other borrowers to apply for forgiveness, and they’re now incorporating the SBA’s newest alternative form: SBA Form 3508S for borrowers who received loans of $50,000 or less. The SBA also clarified that while SBA forms expire Oct. 31, that is not a deadline for borrowers to apply for forgiveness.

Payments 221
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How To Capture The Consumer With Digital Wallets In Their Purses And Back Pockets

PYMNTS

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. However, one thing still rings true: Consumers need a reason to change ingrained behaviors. Helena Mao , vice president of global product strategy for payments at Blackhawk , spoke to PYMNTS, explaining why many consumers were slower to adopt the rollout of mobile wallets and payment methods in places like the

How To 317
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7 ways retailers, banks and fintechs are innovating amid the coronavirus pandemic

Payments Source

Amid the disruption of the coronavirus pandemic, many companies are taking a chance on innovative new technologies to keep their customers engaged.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Perficient and DTE Energy Bring Home Two More Wins for Interactive Virtual Home

Perficient

Prepare yourself for this incredible news! We are excited to announce our W3 Gold Winner Award and Gold Winner MUSE Creative Award for DTE Interactive Virtual Home. This microsite educates consumers on how to save energy for their homes on a completely new level. The W3 Awards is a major web competition judged by the Academy of Interactive and Visual Arts.

Video 506
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Congress faces criticism over bigtech M&A analysis

Bobsguide

According to Scott Marcus, senior fellow at think tank Bruegal, the House of Representatives antitrust subcommittee’s report on bigtech mergers highlights crucial structural issues, but falls short in justifying its claims. The report - an investigation of competition in digital markets -.

Analysis 167
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Why 2021 Will Be Real-Time Payments Break-Out Year

PYMNTS

It’s been three years since The Clearing House rolled out its Real-Time Payments (RTP) network, but Mark Ranta, payments practice lead at Alacriti, tells PYMNTS that 2021 will be the year FIs migrate to the technology in record numbers. Only if, he says, there’s better alignment between the bank bill-pay model and the biller-direct model. Here’s why. .

Payments 316
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Can fingerprint authentication be done safely in the COVID-19 era?

Payments Source

Michael Moeser, senior analyst at PaymentsSource, talks to Christian Fredrikson, CEO of Fingerprint Cards, about the ways biometric authentication has been adopted during the coronavirus pandemic.

Cards 178
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Defer offscreen images in Episerver

Perficient

Lazy loading images is a technique for modern web developers where you instruct the client’s browser to only download images as they are needed. This leads to tremendous performance improvements, as client devices do not waste bandwidth downloading assets which are not being rendered. To achieve this, we’ll use some client side mechanisms from css-tricks.com and support them with proper markup from the Episerver CMS.

Data 348
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A New Era for Business Continuity Management for Community Financial Institutions

Jack Henry

The US banking industry has been a vital part of our nation all the way back to 1780 when the Bank of Pennsylvania was founded by Philadelphia merchants to fund the American Revolutionary War.

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How Visa, FIS, TCH, SWIFT, Nacha and Circle See The Future of Faster, Real Time Payments Rails

PYMNTS

With the current state of economic upheaval, the ongoing pandemic and the great digital shift, corporates and financial institutions are racing to digitize and modernize payment flows and back-end processes. But the transition is one that must consider, and maybe even embrace, several emerging options and payment rails in a bid to move data and money more quickly across borders, and move, decisively, away from paper checks.

Payments 313
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Can Brexit save cash in the U.K.?

Payments Source

With the U.K. careening toward a no-deal Brexit in the midst of a health crisis and economic downturn, the government is suggesting a breakup with the EU could defray the costs of cash usage and access.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Why You Need to Make a Plan for Your 2020 Holiday Shopping Season – Here’s Why #250

Perficient

The COVID-19 pandemic has changed consumer behaviors in numerous ways. As the 2020 holiday season is fast approaching, we surveyed over 150 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. In this episode of the?award-winning?Here’s Why digital marketing video series, Eric Enge reveals some insights from his 2020 Holiday Season survey and shares some tips on how marketers can prepare and adapt for the upcoming

Video 340
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What Men Can Learn From Women When It Comes To Credit Management

BankBazaar

Much has been said about men “taking charge” when it comes to their finances while women “take care”. However, experts believe that men can take a leaf from women’s playbook when it comes to managing their finances. . Women may be heading banks today but when it comes to the topic of finances and money management, the average woman is more often than not left out of the conversation.

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EU Puts Up To 20 Firms On Regulatory Hit List

PYMNTS

European Union (EU) regulators are drawing up a list of up to 20 large internet companies, possibly including Facebook and Apple, to be targeted with far more strict regulations in the future to limit their market power, according to a report from the Financial Times (FT). Large platforms on the list will have to deal with the tougher regulations as opposed to smaller companies, such as new rules forcing them to share data and offer transparency on how they gather information, sources told FT.

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Apple's contactless innovation puts pressure on banks to up their game

Payments Source

The buy-in from Apple proves contactless payments are on the rise, but should also act as a warning sign for banks to promptly restrategize if they want to uphold their position in the industry, says Tealium's Heidi Bullock.

Apple 160
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.