Sat.Nov 28, 2020 - Fri.Dec 04, 2020

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Why The Future Of Corporate Banking Is All About Connectivity

PYMNTS

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet.

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Manage Third-Party Risk in Your Cybersecurity Strategy with These 3 Tips

Jack Henry

Third-party vendors play a significant role with community financial institutions (FIs), enabling banks and credit unions to deliver essential products and services to consumers. Third-party vendors can be indispensable but they can also be a weak link in your cybersecurity strategy.

Strategy 128
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Good Customer Service, Does it Create Good Customer Experiences?

Perficient

Amid the COVID-19 pandemic, businesses have had to transform how they interact and assist their consumers completely. Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. This transition is never the easiest for either party, but businesses must adapt and step up their game when accommodating and providing a seamless shopping experience for their customers.

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How to streamline payables for the back-end of business

Payments Dive

Accounts payable is a necessary point of improvement for companies wanting to take their business further, yet it's often the last area to be streamlined. Rob Israch, CMO at Tipalti shares his insight on what companies should be doing to continue growth.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Dimensions of disruption in payments

Accenture

In the first post in this series, we looked at the major trends driving disruption in payments today. This time, we’ll look at how these trends will actually impact the industry by geography and by payments instrument. The findings presented here all come from the new Accenture Payments Disruptability Index, which was created through analysis…. The post Dimensions of disruption in payments appeared first on Accenture Banking Blog.

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More Trending

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Microsoft Teams Updates (December 2020)

Perficient

Happy holidays to everyone, and welcome to December! Microsoft has been working diligently to get everyone some great new updates before the end of the year. In this blog, we’ll cover some of the biggest updates announced this month around Teams meetings, calling, and collaboration! Meetings. AI-based noise suppression. I cannot emphasize how excited I was to see this update hit my client.

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Ensuring customer satisfaction through AI

Payments Dive

Artificial intelligence has gotten a great deal of interest since the coronavirus pandemic hit. Mobile Payments Today interviewed president and CEO of Rekor, Robert Berman, on an AI Powered Drive Through Platform his company worked on with Mastercard and how that platform can add a new dimension to the customer experience.

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What does 2021 hold for digital financial services?

Bobsguide

1. More financial regulators will authorise onboarding via automated biometrics. Within the next 12 months, banking regulators in global territories – including Europe and the Far East – will authorise the use of automated biometrics instead of video calling for remote Know Your.

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Stripe Capital Extends Business Lending To Online Platforms

PYMNTS

Payments giant Stripe is taking Stripe Capital , its push into online business finance and lending, to the next level. Stripe Capital first got off the ground in September 2019, offering customers and businesses financing options through its online platform. On Tuesday (Dec. 1), Stripe went live with the next phase in its business lending campaign, which enables online platforms to offer financing to their business customers through Stripe Capital.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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More Than a Brand Steward: The Redefined Role of CMO

Perficient

There is no doubt that the role of the Chief Marketing Officer (CMO) has changed significantly in the past decade. Once held up as a maven of creativity and brand, today’s technologies, customers, and pace of business demand CMOs have a wider handle on a variety of skill sets and a much deeper business acumen in order to move their team from cost to profit centers.

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Holiday season 2020: Get ready for change

Payments Dive

Steve Villegas, VP of Payment Partnerships, North America at PPRO takes a close look at the upcoming holiday season and ways merchants need to pivot in order to stay competitive.

America 365
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Growth of QR codes raises need for security awareness

Payments Source

Whenever a technology moves into the payments or financial data ecosystem, it alerts fraudsters to probe it more intensely — and ultimately, figure out a way to use it as an attack vector.

Security 160
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Libra Launch Signals Sparks Between Big Tech, Central Banks On Digital Currencies

PYMNTS

With apologies to T.S. Eliot: This is the way Libra launches — not with a bang, but a whimper. It’s been more than a year in the making — with no shortage of caution and criticism by lawmakers and regulators here in the states and in Europe — but Libra, the digital currency backed by Facebook and a revolving cast of other tech firms, could debut as early as next month.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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[Podcast] Revenue Resilience on Becker’s Healthcare Podcast

Perficient

In a new episode of Becker’s Healthcare Podcast, Paul Griffiths , General Manager of Digital Health Solutions, joins Brian Zimmerman, Custom Content Editor with Becker’s Hospital Review. Gain insights on: Why placing an emphasis on revenue recovery is often shortsighted. Who owns the patient experience in a health system. Why cross-functional perspectives have become more important in healthcare business and finance decisions.

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Compliance tech supporting UK financial services

Bobsguide

Over the past two decades, the rules governing financial services have become much more onerous, leading more organisations to rely on tech vendors to process vast swathes of data and report to exact standards. As such, the regtech sector has blossomed, with vendors popping up to offer assistance.

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Nominations open for The Most Influential Women in Payments, 2021

Payments Source

PaymentsSource is proud to recognize the Most Influential Women in Payments, spanning multiple industries including financial services, retail, investment and technology.

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PayPal’s Bitcoin Backing Proves Crypto Is Ready For Prime Time (And Grandma)

PYMNTS

When PayPal announced recently that its 350 million users can deposit bitcoin and other cryptocurrencies in their accounts and spend it at 26 million merchants next year, it was characterized as the inevitable advance of digital currency. Daniel Gouldman , CEO of crypto-banking platform operator Ternio , told Karen Webster that PayPal’s endorsement is a major step in crypto’s quest to go mainstream.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Microsoft Teams as a Platform and Microsoft 365 Apps to DevOps Maturity Model

Perficient

Microsoft Teams is the modern hub for Teamwork. It’s the place to chat with your team, connect to meetings and gather notes, it helps manage and provide a single interface for your tasks and projects and work teams. The best part is the extensibility and focus of bringing enterprise line of business systems together as well. Working with Chris Barber we put together a Maturity Model to help customers improve adoption, but also evaluate the stages to platform adoption for Teams as an app

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Rebeca Romero Rainey: Building hope for 2021

Independent Banker

“After a very challenging 2020, I encourage you and your loved ones to end the year strong and fill up with hope for what 2021 may bring.” As the song says, “It’s the most wonderful time of the year,” and this year, our communities, customers and employees are likely looking forward to the holiday season more than ever. After a very challenging 2020, I encourage you and your loved ones to end the year strong and fill up with hope for what 2021 may bring.

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Ballard Spahr launches national tracking services for financial institutions

CFPB Monitor

For our financial services clients interested in monitoring important federal and state legal developments, Ballard Spahr has launched a comprehensive, national tracking service designed to serve the needs of specific segments of the consumer financial services industry. Beginning January 2, 2021, Ballard is pleased to offer three new federal and state trackers, which are available as a package or individually, depending on your financial institution’s needs: Collections Tracker – providing expa

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Hack Of C-Suite Email Addresses Portends Surge In BEC Fraud

PYMNTS

A hacker is reportedly selling information from hundreds of C-suite executives' Microsoft -based email accounts, according to a report from Engadget. The targets spanned CEOs, vice presidents and directors, and included "the chief of a mid-sized American software company, the president of a U.S. apparel maker and the CFO of a European retail chain," according to Engadget.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Caching Service Layers in Episerver

Perficient

When building highly performant web applications, it’s always important to consider your caching strategy. There are some generic things you can do to make your overall website faster (such as setting efficient client-side cache policies ), but often times a much overlooked performance pitfall involves making too many API calls. Luckily, Episerver’s Object Caching can help you avoid this trap.

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Investors boost ConnexPay, travel industry payments

Payments Source

Marketplace payments technology provider ConnexPay has secured additional funding from investors to reach $15 million, and it will use its funding to increase product offerings in the travel industry and expand in other e-commerce sectors.

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Online insurance sales: Is it enough?

Bobsguide

The current epidemiological situation has become a driving force for many customers to change their buying habits. Also in the case of insurance: those who buy policies increasingly want to do it online. According to the Capgemini report, as many as 75 percent of the insurance company's.

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JPMorgan Forecasts Record Online Holiday Shopping Season

PYMNTS

J.P. Morgan Chase said that brisk Black Friday and Cyber Monday sales are likely indicators of a record-breaking eCommerce holiday shopping season. J.P. Morgan Merchant Services’ combined in-store and eCommerce payments were up 15 percent over last year’s Black Friday weekend, “a sign that the pandemic did little to curtail spending as the holiday shopping season began,” Doug Smith, executive director of J.P.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se