Sat.Jun 20, 2020 - Fri.Jun 26, 2020

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Wirecard or Weirdcard?

Chris Skinner

Another day and another headline about Wirecard: ‘The money’s gone’: Wirecard collapses owing $4 billion Wirecard’s Missing Billions Forces Out CEO, Panics Lenders Wirecard: Former boss arrested over €1.9bn scandal How Wirecard fooled most of the people all of the time Inside Wirecard Why was Frankfurt so blind for so … The post Wirecard or Weirdcard?

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Six contactless technologies for restaurants in a post-pandemic world

Payments Dive

Restaurants looking to recover from the COVID-19 pandemic should consider a series of contactless ordering and payment technologies that will help bring customers back in a secure and healthy environment.

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Square’s withholding practice is an alarm for all payment facilitators

Payments Source

Square has begun holding onto a portion of some sellers’ payments, demonstrating how liquidity shortages challenge the recovery for both businesses and the companies that process their payments.

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New-Hires Gain Real-World Experience in the Corporate Onboarding Boot Camp

Perficient

This article was co-written with joy by Grayson Harden , Rebekah Williamson , and Mary Claire Freese. New Colleagues Reflect on their First Weeks at Perficient. Perficient is thrilled to welcome its Summer Boot Camp Class of 2020! Though COVID-19 has moved the program online, the fourteen interns and new hires in the Atlanta-based Sitecore Business Unit are still taking advantage of this opportunity and trying to get the most out of the ten-week, intensive training Corporate Onboarding Boot Camp

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Is FinTech getting it wrong? Focus on needs and wants

Chris Skinner

A friend of mine, Alessandro Hatami, wrote an interesting piece on Sifted that I shared in my news yesterday. He claims that neobanks like Monzo and Starling are not reinventing banking at all. They’re just modifying and improving it. Alessandro then goes on to cite the key things that banking … The post Is FinTech getting it wrong? Focus on needs and wants appeared first on Chris Skinner's blog.

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More Trending

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Mastercard acquires Finicity for $825M

Payments Dive

Mastercard is buying Finicity in an $825 million agreeement that is aimed at enhancing the company's open banking presence in North America.

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What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

In my earlier post , I shared our motivation for Now/New/Next and why our clients are using it to rapidly make smart decisions to focus their Customer Experience attention. In this post, I’ll share what you need to know to build your Now/New/Next portfolio. The Approach. At the center of Now/New/Next is knowing where you stand with your customers. In order to do that, you need some insights to help you come to terms with the experiences you deliver, those that your competitors and others bring,

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The world’s best banks, according to Forbes

Chris Skinner

Forbes just launched a list of the world’s best banks, based upon a survey of over 40,000 consumers in partnership with Statista. I’m always wary of such surveys as, like influencer lists, they often reflect the world they want and miss a lot of what’s really happening. Nevertheless, there are some … The post The world’s best banks, according to Forbes appeared first on Chris Skinner's blog.

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Six ways banks should work with consumers in the COVID-19 era

Accenture

The COVID-19 pandemic has affected every industry and banks certainly have not been spared. The situation for banks today is, however, very different than that which they faced in the 2008-09 financial crisis. Banks are generally stronger and better capitalized than they were then. And, rather than being a cause of the financial problems, banks…. The post Six ways banks should work with consumers in the COVID-19 era appeared first on Accenture Banking Blog.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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How retail banks can speak to the customer experience

Payments Dive

Banks now know that consumer experience is not just about the front-end look and feel, but that it requires discipline, focus, and investment in new systems to change the way they engage with consumers.

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Don’t Miss Out! Join Us at Google Cloud Next ’20: OnAir

Perficient

Experience cloud at its best during Google Cloud Next ’20: OnAir , July 14 – September 8, 2020. During this 9-week event, a new topic will be covered each week, complete with virtual breakout sessions and solution keynotes. Sign in every Tuesday at 9AM PT to discover new on-demand content, demos, success stories, consult with experts, and more. Join Cloud Study Jams for certification preparation, technical insights, and games.

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Coronavirus: from lockdown to bailout oh, and the issue of financial exclusion

Chris Skinner

There are lots of ways in which FinTech is changing the world, and the one we love to discuss the most is financial inclusion. The figures stun me. Over a billion people have been banked in the last decade, according to the World Bank. 69 percent of adults – 3.8 … The post Coronavirus: from lockdown to bailout oh, and the issue of financial exclusion appeared first on Chris Skinner's blog.

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HSBC Hong Kong Announces New API For Instant B2B Payments

PYMNTS

HSBC Hong Kong ‘s new application programming interface (API) will simplify the payment system for businesses down to a one-stop payment hub, a press release says. The service will let businesses incorporate the instant electronic Direct Debit Authorisation (eDDA) into their own systems, along with real-time funds transfer services. That will allow businesses to eliminate the cumbersome old ways, which required them to sign onto their bank accounts to set up a direct debit instruction and

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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2020 Guide: Building a high-performance mobile money business strategy

Payments Dive

For aspiring mobile money businesses, the potential rewards are great, but building a robust and flexible growth strategy (and curating the right technology to power that strategy) remains a challenge. Learn how to reduce risk and drive adoption with one of the industry’s leading mobile transaction innovators.

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A Look at DevOps in 2020: Sonatype’s Community Survey

Perficient

DevOps teams routinely deal with the most sensitive needs of an organization: security, governance, and compliance. However, not every organization is on the same page when it comes to DevOps, which can leave developers feeling overwhelmed and overworked. Sonatype recently released findings from its seventh annual DevOps Community Survey that examines the differences between mature and evolving DevOps practices, but with a new lens – how maturity levels impact developer happiness and culture.

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Things worth reading: 23rd June 2020

Chris Skinner

Things we’re reading today include: Dear Monzo, Starling and co; We’re still a long way off the perfect neobank Wirecard crisis looms large over Europe’s fintechs How banks are planning to bring staff back to the office Big tech expected to shake up wealth management industry The new face at … The post Things worth reading: 23rd June 2020 appeared first on Chris Skinner's blog.

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PayPal Reportedly To Offer Direct Crypto Sales

PYMNTS

PayPal will offer direct cryptocurrency sales for customers, CoinDesk reports. The FinTech giant, which has 325 million customers, will allow this feature for those who want a new wallet functionality for the popular service, according to unnamed sources, the report said. It would be an upgrade of the current PayPal functions for withdrawing funds from sources like San Francisco’s Coinbase.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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VCs bet on digital payments to reopen the economy

Payments Source

Checkout.com’s $150 million funding round triples the e-commerce company’s valuation to $5.5 billion, and it follows an even larger $600 million bet on Stripe earlier this spring.

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Eric Enge Recognized as Top Digital Marketing Influencer

Perficient

Eric Enge, Principal at Perficient and lead co-author of The Art of SEO (the best-selling “bible” of the SEO industry), was recognized for the second year in a row as a top digital marketing influencer by Browser Media! On the list of 100 influencers, Eric is #5. Eric has been part of the SEO industry for over 20 years. His dedication to a data-driven approach to SEO solutions and his desire to learn, test, and understand how search engines operate has established him as a thought leader within

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Things worth reading: 25th June 2020

Chris Skinner

Things we’re reading today include … Zopa granted full banking licence Bank staff accused of ‘interrogating’ and turning away pensioners who travelled miles, claiming their visits weren’t essential Britain nearly went bust in March, says Bank of England 3 APIs That Could Revolutionize Banking Banks: back to the office SoftBank: … The post Things worth reading: 25th June 2020 appeared first on Chris Skinner's blog.

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Former Toast Executive To Lead Growth Push At Lunchbox

PYMNTS

Lunchbox is hoping former top Toast executive Sarah Kabakoff will provide the boost needed to take the restaurant-ordering platform to the next level. The New York-based omnichannel restaurant platform announced Monday (June 22) it had hired Kabakoff as vice president of solutions. In her new role, Kabakoff will oversee Lunchbox’s “go-to-market strategy” aimed at giving restaurants an alternative to third-party ordering sites.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Emerging risks present opportunities for insurtechs

Bobsguide

Insurtechs are well suited to address emerging risks ignored by traditional insurers, some market participants suggest. According to Sabine VanderLinden, chief executive and managing director at Alchemy, an insurance venture validation firm, disputes over coronavirus business interruption (BI).

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First Steps with Oracle Health Sciences Clinical One Cloud Service

Perficient

“A journey of a thousand miles begins with a single step.” Lao Tzu, Chinese philosopher. Over the next few months, I am going to learn about Clinical One and what it could do for you. If you are interested in learning more about Oracle Health Sciences Clinical One Cloud Service and how it could change the way clinical research is done, then I encourage you to follow my journey.

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An economic catastrophe and an apology

Chris Skinner

I got hauled up the other day by someone who thought I was very insensitive in blogging about this crisis as an economic one, but not a catastrophic one. What I actually wrote was (I’ve amended it slightly since): Someone wrote the other day that this pandemic is like a world … The post An economic catastrophe and an apology appeared first on Chris Skinner's blog.

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Philippines Opens Probe Into Wirecard’s Missing Cash

PYMNTS

The Philippines has launched an investigation into the missing $2.1 billion that Wirecard said it deposited in two of the island nation’s banks, Reuters reported. Justice Secretary Menardo Guevarra said Wednesday (June 24) he told state investigators to coordinate with Bangko Sentral ng Pilipinas , the Philippines central bank, on the inquiry. On Monday, the German payment processor company said Jan Marsalek, its chief operating officer, was fired after BDO Unibank Inc. and the Bank of the Phili

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se