Sat.Jul 04, 2020 - Fri.Jul 10, 2020

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Neobanks: are they really challenging?

Chris Skinner

In surfing this week, I found a great article on my friend Amit Goel‘s website GoMedici.com. The company has just completed a deep dive into the world of challenger banks or, as they term them, neobanks. The time for neobanks is now. Here’s their summary of thinking: Neobanking 2.0: Global … The post Neobanks: are they really challenging?

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How Mastercard Uses AI To Fight Fraud And Make Better Credit Decisions

PYMNTS

Mastercard is harnessing artificial intelligence (AI) in a bid to hit fraudsters hard by searching for emerging patterns of criminal activity before they become major problems, two top executives told Karen Webster during Mastercard’s Virtual Cyber & Risk Summit. “In many cases, AI is fundamental to scaling and keeping up with the pace of the network transactions that are happening,” said Sudhir Jha , a Mastercard senior vice president and head of Brighterion , an AI company that Masterca

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Recovery Has Passed Us By – We Need Hospitals to Be Resilient

Perficient

It’s a sad truth that on July 9, 2020, COVID cases are on the rise in America. This series explores six key commitments leaders must make to ensure their organizations survive in a new, uncertain reality. Achieving these commitments will require clinical, marketing, and operations teams partnering more closely together and in a way they never have before.

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QR codes get a new life as COVID-19 recovery spurs contactless payments

Payments Dive

The rapid demand for safe, contactless merchant payments has led to renewed interest in QR codes, a payment technology that historically dominated Asian markets, but lagged NFC use in the U.S.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Am I wrong about Hong Kong?

Chris Skinner

I got an amazing reply to my post yesterday. I cannot say from whom – that’s part of the thing – but it’s such a good reply, I’m sharing it here. For me, it shows how the internet has changed the world – I can write a blog from Poland, … The post Am I wrong about Hong Kong? appeared first on Chris Skinner's blog.

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Perficient Named a 2020 Best & Brightest Company to Work For in Chicago

Perficient

We are proud to announce that the Perficient’s Chicago office has been named a 2020 Best and Brightest Company to Work For ! This program identifies and honors organizations that display a commitment to excellence in their human resource practices and employee enrichment. Each company is assessed based on criteria including communication, work-life balance, employee education, diversity, recognition, retention, and more.

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No longer an alternative: The approaching future of local payments

Payments Dive

The rapid integration of the global payments market means that local payment methods will no longer be seen as an alternative payment method for multi-national payment processors and merchants, but the norm.

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Should we gamify banking?

Chris Skinner

OK, no more politics … unless it’s important to banking, technology and fintech … and back to my usual boring diatribes. There’s been a discussion a while ago about making banking fun, gamifying finance and giving rewards for smart spending and saving. I was an advocate of such ideas, but now … The post Should we gamify banking?

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Open data—what the world needs in the COVID-19 era

Accenture

The recent months of the escalating COVID-19 pandemic have involved a huge amount of disruption for everyone—in all locations, markets and walks of life. To help get economies and people back on their feet, I believe open data can play a key part. The vast and varied disruptions up to Q2 of 2020 Employees have…. The post Open data—what the world needs in the COVID-19 era appeared first on Accenture Banking Blog.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Snowflake for the Modern Data Platform

Perficient

As times have evolved so have our data challenges — but we have been trying to solve it by giving it dedicated resources and we still end up missing SLAs in our traditional On Premise worlds. Add to the fact the constant dependency on personnel to manage the data loads, data ops, size of the database and on and on. When you look at a Modern data platform you are basically looking at something that will scale to your pipeline needs , be agile in the works, fully managed, does not need data

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QR codes get a new life as COVID-19 recover spurs contactless payments

Payments Dive

The rapid demand for safe, contactless merchant payments has led to renewed interest in QR codes, a payment technology that historically dominated Asian markets, but lagged NFC use in the U.S.

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The Finanser’s Week: 29th June 2020 – 5th July 2020

Chris Skinner

The main blog headlines are … The Wirecard fiasco: Wirecard or Weirdcard? Another day and another headline about Wirecard: ‘The money’s gone’: Wirecard collapses owing $4 billion Wirecard’s Missing Billions Forces Out CEO, Panics Lenders Wirecard: Former boss arrested over €1.9bn scandal How Wirecard fooled most of the people all … The post The Finanser’s Week: 29th June 2020 – 5th July 2020 appeared first on Chris Skinner's blog.

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QR Codes Enjoy A Renaissance In A Post-COVID World

PYMNTS

QR codes have been around for years, although they often seemed like a marginal tech solution in search of a problem. But as is the case with so many things in our brave new world, COVID-19 is giving new purpose to the much-maligned QR code as an elegant enabler of touchless commerce. We mostly have China to thank for figuring it out – specifically, Alipay and rival Tencent.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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My Healthcare Journey: Precision Surgery to Post-Op Confusion

Perficient

As I returned home after my recent total hip replacement surgery, I saw it again: Our nation’s best health systems may deliver exceptional service at point of care, yet miss the mark at so many other healthcare journey touchpoints. For me, it was just an annoyance. To others, it can be a barrier to accessing care, or to getting the follow-ups that complete their care protocol.

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How convenience stores are embracing omnichannel sales and frictionless payments

Payments Dive

To be effective in reaching customers and keeping pace with changing consumer preferences, convenience store leaders must keep these factors in mind as they embrace new channels and capabilities.

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HSBC and Standard Chartered are wrong to kowtow to China over Hong Kong

Chris Skinner

I keep saying that I don’t want to be political on this blog – I’m not qualified and it’s not why you read it – but, as a human being, I cannot ignore things like Black Lives Matter, the lockdown approaches of different countries, the suppression of religious groups, the … The post HSBC and Standard Chartered are wrong to kowtow to China over Hong Kong appeared first on Chris Skinner's blog.

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Why The Pandemic Just Made Identity and Access a Strategic Imperative for all Banks

South State Correspondent

Underappreciated in the banking industry is the growing role of identity and access in banking. As banks build their digital strategies, we need to stop and think about how we know our customers (identity) and how we know that the verified customer we believe is trying to access a banking channel is really the customer we think it is (access). In this article, we explore the concepts of identity and access management (“IAM”) and how they should fit into every bank’s long-term strategy, especiall

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Upcoming Webinar – Sling RepoInit

Perficient

Curious about using Sling RepoInit? Want to learn more in depth about how Sling RepoInit can enable your AEM DevOps team to manage the initial repository state in code? I’ll be leading a virtual discussion on Sling RepoInit with the Detroit AEM Meetup on Thursday July 9th from 6:00 – 6:50 PM EST. This talk will: Introduce the benefits Sling RepoInit as a provisioning method.

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Visa On The Changing Needs Of Merchants At The (Digital) Checkout

PYMNTS

Merchants’ needs have changed dramatically due to the pandemic. Digitizing operations tops the list of merchant imperatives, but getting there can be a struggle — especially when it comes to digitizing the checkout experience for a post-pandemic age. To that end, as Visa Acquiring Partner Relationships Vice President Josh Park told PYMNTS, finding the right tech providers and partnerships can be critical.

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Things worth reading: 6th July 2020

Chris Skinner

Things we’re reading today include … Was lockdown really worth it? Telegraph writers and experts give their verdict The Bank of England has many battles ahead. Inflation will not be one of them Wirecard’s core business has been lossmaking for years, audit shows This pandemic has exposed the uselessness of … The post Things worth reading: 6th July 2020 appeared first on Chris Skinner's blog.

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The four key roles of the branch network after COVID-19

Accenture

In my last post, I talked about how the COVID-19 crisis has impacted branch networks by accelerating the shift to digital. Many banking customers have adopted digital technologies and contactless payments faster than experts had predicted. While we expect the downward trend of the branch footprint to continue in the post-pandemic area, we do not…. The post The four key roles of the branch network after COVID-19 appeared first on Accenture Banking Blog.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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SharePoint Workflow End of Life in 2020: Migrate Your Workflows to Power Automate

Perficient

If you’re reading this you’ve likely heard the news that both SharePoint 2010 and SharePoint 2013 workflows days are limited. In fact, just next month you’ll no longer be able to create your SharePoint Designer based workflows in a new tenant. Chris McNulty, Sr Technical Product Manager from Microsoft provided the detail in an article about the end of life of SharePoint Workflows published on Monday.

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Digital Innovation Is Fueling The Reemergence Of Business

PYMNTS

“The digital economy is here, and those payment providers that are global, digital and fully resilient will lead the reemergence.” . “Robust operational resilience is now a non-negotiable component of any business engagement,” according to Manish Kohli , global head of payments and receivables, Citi Treasury and Trade Solutions. “By the very nature of our industry and regulatory requirements, banks have made resilience a core competency.

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The real reason HSBC and Standard Chartered aren’t talking

Chris Skinner

OK, OK, OK. I said this blog is not political, but it’s got a bit that way this week after my comments on HSBC and Standard Chartered, China and Hong Kong. In fact, I feel I’ve opened a bag of hornets and therefore I’m not going to continue this theme … The post The real reason HSBC and Standard Chartered aren’t talking appeared first on Chris Skinner's blog.

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Black women in payments see a chance for change after tragedy

Payments Source

In the tech-centric payments industry, the number of women in C-Suite roles is rising after decades of incremental progress, but the path to leadership for Black people in the payments industry remains steep and lonely.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se