Sat.Sep 19, 2020 - Fri.Sep 25, 2020

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Digital skimming: the lucrative cybercrime

ATM Marketplace

Ameet Naik, a security evangelist at PerimeterX with more than twenty years of experience in information security explains digital skimming and how to protect your business and your clients.

Security 117
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PayPal’s Rainey: CFOs Must Focus On Customers (Not Just Cash Flow) Amid Great Digital Shift

PYMNTS

Amid the myriad challenges of 2020 — the pandemic, the wildfires, the hurricanes, the social unrest — the silver lining might be that firms of all sizes have learned to pivot, to serve their end customers in nimble ways. In an interview with Karen Webster, John Rainey , chief financial officer and executive vice president of global customer operations at PayPal , noted that CFOs (including himself) have learned to pivot, too, with ground-level, tech-driven insights that move well beyond simply t

Analytics 293
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Top 10 Announcements from Microsoft Ignite Day 1 #MSignite

Perficient

While Microsoft had some out of this world updates including the Underwater Datacenter project data released. The project was a success with only 1/8 th the issues of the equivalent land based datacenter. Many reasons why this project will continue from a sustainability and reliability perspective. The outerspace update took the events to even further heights.

Analytics 593
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What's on the horizon for B2B payments?

Payments Dive

B2B payments have gone through major changes in the past couple of years, and COVID-19 has only sped up that process. In light of this, Mobile Payments Today spoke with Josh Cyphers, CEO of payment invoice technology company Nvoicepay, to get his take on what the current trends are for B2B payments and what's on the horizon.

Payments 476
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Open Banking and CDR data—learn from the leaders to drive growth

Accenture

For leading incumbent banks, Open Banking or, as it is enacted in Australia, the Consumer Data Right (CDR), is not just a regulatory imperative. They see it as a new revenue opportunity and a source of competitive advantage in the financial services industry that can be captured by making the right power plays in the application programming interface (API) and open-data economy.

Data 322

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Increasing Diversity in the Refining and Petrochemical Industries

Perficient

At Perficient our colleagues not only get involved within our company, but within the industries they serve. A veteran of the oil and gas industry, Cheryl Scott is no different. Over the course of her career, Cheryl maintained a strong association with the American Fuel & Petrochemical Manufacturers (AFPM). AFPM was formed over 120 years ago to represent the U.S. refining and petrochemical industries.

Industry 520
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Easy money: How digital skimming is robbing your customers

Payments Dive

With over twenty years of experience in information security, Ameet Naik, an expert in digital security, explains what digital skimming is and how it can hurt your clients and your business.

Security 321
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7 Easy Ways To Find Fraud In Your PPP Loan Portfolio Based Off The Data

South State Correspondent

Chances are, even if you limited your Paycheck Protection Program (PPP) origination to just customers, you still have some fraud. If you took on new customers, you likely have between 5% and 10% fraud, even with a medium level of screening. According to an Aite Group survey done in June, financial institutions are only catching 1% of their total applications with fraud.

Fraud 305
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FinCEN Files Show Banks’ ‘Whack-a-Mole’ Battle Against KYC/AML

PYMNTS

Gross negligence – or evidence of a battle waged by banks that requires new, high-tech weaponry? To that end, and as reported by BuzzFeed , documents submitted by banks to the U.S. Department of Treasury’s Financial Crimes Enforcement Network (FinCEN) show that several of the largest global banks moved money on behalf of scores of individuals and enterprises involved in criminal financial activity.

Fraud 347
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Insights from Microsoft Ignite 2020 on the Future of Microsoft SharePoint #MSIgnite

Perficient

I think a lot of folks have been wondering about the future of SharePoint. Is it going away? No. That’s clear to me. I participated in a couple of different research groups focused on understanding News and “Modern” Intranet Portals. It seemed that Jeff Teper doubled down on SPFx and Fluid for Teams and SharePoint. The new offline capabilities for not only native Microsoft Lists, but custom datasources was super exciting and will encourage people to move their data to Sha

UX 420
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COVID-19’s impact on banking and capital markets

Accenture

The COVID-19 pandemic has had a significant impact on the banking and capital markets (B&CM) industry as liquidity, rates and fees continue to be stressed and regulatory and business-driven demands evolve rapidly. The pandemic’s disruption of global supply chains and markets has created significant market volatility, driving interest rate cuts and increasing the need for governments, companies and individuals….

Capital 301
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5 ways COVID-19 changed the nature of payments fraud

Payments Source

As many businesses and consumers have been forced to deal with the difficult conditions thrust upon them by the COVID-19 pandemic, so too have fraudsters needed to make adjustments just to continue their life of crime.

Fraud 205
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Federal Banks, Savings Associations Win Approval For Some Crypto Activities

PYMNTS

The regulator of the nation’s banks has issued its first guidance on stablecoins , the cryptocurrency backed by traditional currency. . A letter by the Office of the Comptroller of the Currency (OCC) published on Monday (Sept. 21) clarified the authority for national banks and federal savings associations to hold reserves on behalf of customers who issue stablecoins.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Behind “Team Perficient:” A Hole-In-One Partnership with Top PGA and LPGA Golfers

Perficient

On the heels of the recent announcement of the formation of three professional golfers into “Team Perficient”, I sat down with Perficient’s Vice-President of Marketing, Bill Davis , to learn more about how the team came to be, why there’s such strong alignment between our brand and the athletes selected, and why Perficient’s so excited about these partnerships going forward.

St. Louis 340
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Banking Tech Vision: Customer experience beyond COVID

Accenture

While I predicted unstable weather with a high probability of storms in my forecast for 2020, I could have not foreseen just how turbulent this year would turn out to be. In our Banking Technology Vision 2020, we look beyond the rough weather of the COVID-19 outbreak to evaluate how banks should position themselves for…. The post Banking Tech Vision: Customer experience beyond COVID appeared first on Accenture Banking Blog.

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No longer the alternative: The approaching future of local payments

Payments Dive

While merchants will not be ditching card terminals anytime soon, they should take notice of the growing adoption of digital payments.

Payments 199
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Fed Sees Possible Path To ‘Direct Issuance’ Of Digital Dollars

PYMNTS

Digital dollars could make the leap from concept to reality, but there might be a few ways to get there. Cleveland Federal Reserve President Loretta Mester said in a speech this week that a digital dollar could conceivably be a form of money transfer that would enable the Fed to disburse money to all individuals in America. Her speech, entitled “Payment and the Pandemic,” included a section on digital currencies.

Cleveland 330
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Inventory Control Solutions need a focused perspective

Perficient

Why Practice Inventory Control? Every company that is trying to get their grips around what they have talks about Inventory control. Companies that are trying to understand what they need to meet their demands are looking into Inventory Controls. The concept of Inventory Control is straight forward. Knowledge what you have and what you can sale. Aditional controls are used to make sure that this information is correct, accurate and actionable.

Resources 332
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COVID-19 pushes banks’ innovation to great heights

Accenture

The COVID-19 pandemic has made digital transformation more relevant and urgent than before for everyone from governments to companies—and banking is no exception. Opportunities for which banks expected to have years to prepare are quickly approaching and previously slow-growing pain points are more obviously visible than ever before. To meet these challenges, banks are having….

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Managing Loan Workouts: 10 Lender Action Items

Abrigo

Key Takeaways Managing a large volume of loan workouts is the next challenge facing many financial institutions. Managing loan workouts requires tackling numerous process-related decisions concerning selecting, analyzing, and tracking loans. It's also wise to review the process for segmenting loans for allowance estimations, since even loans that aren't labeled as TDRs might not retain their current credit risk profiles.

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Unlocking Brazil's Open Banking Potential

PYMNTS

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. Payment innovators are migrating toward making payments nearly invisible to the payer, with the goal of enabling the movement of funds so seamless and friction-free that the user is less able to identify that a transaction is even taking place.

Fintech 315
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Upgrade Your Mobile Experience With Mini Apps and App Clips

Perficient

Have you heard about Mini Apps or Apple’s new App Clips feature? I think these technologies have a way to dramatically improve the mobile experience if you can take advantage of them. Both concepts are relatively new, with Apple’s App Clips becoming available in IOS 14 this month (see our Prepare Your App for IOS 14 introduction ). Snapchat introduced Mini Apps in 2020 as well.

Mobile 322
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Banking Tech Vision: Innovating at speed and scale

Accenture

This year, banks have needed to innovate at unprecedented speed and scale to navigate the choppy waters of the COVID-19 crisis. In the Accenture Banking Technology Vision for 2020—our annual review of emerging IT developments that will have the greatest impact on banks in the coming years—we identify some of the dangers and opportunities emerging…. The post Banking Tech Vision: Innovating at speed and scale appeared first on Accenture Banking Blog.

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Cost Adjustments: Why Living in the 1990s Might Be Depressing Your Financial Institution’s Market Value Premium

Abrigo

Key Takeaways Financial institution executives wondering about changes in their market value premiums might need to look at the assumption used for modeling deposit servicing costs. Some ALM models rely on cost of servicing assumptions that haven't been updated in years. Ideally, have your own cost of servicing data, but if not, here's a basic formula that might generate more meaningful discussion with your board and ALCO.

Marketing 195
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Taking AI Beyond Fraud Prevention And Into The Realm Of Smart Payments Routing

PYMNTS

Merchants, quite logically, want to keep transaction conversion rates high. And consumers want to pay with their preferred methods, across cards or digital wallets. Artificial intelligence (AI) can improve the eCommerce experience – not just in terms of warding off fraud, but also in making sure payments can be processed efficiently and that the most effective payment gateways are accessed.

Fraud 311
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.