Sat.Jun 12, 2021 - Fri.Jun 18, 2021

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Playing Catch-Up in Crypto, Banks Ask Core Providers for Help

American Banker

Core systems Bitcoin Digital transformation - The Simplification of the Tech Stack Cryptocurrencies

System 101
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How Can Banks Deliver Successful Branch Transformation?

ATM Marketplace

Banks are rushing to create better branch experiences in the wake of changing customer expectations post pandemic. But how can they make the transformation successful? Here are a few trends to keep in mind to help with that

Trends 134
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The Future of CX – 5 Things Insurance Providers Must Do to Keep Up

Cisco

Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade CPaaS platform to Cisco’s industry-leading collaboration and contact center solution portfolio. The Cisco Financial Services team welcomes imimobile’s Jay Patel – VP & CEO of imimobile as our guest blogger this week.

Policies 129
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Key Components of a Strong Sanctions Compliance Program

Abrigo

Create an effective sanctions program Considering the current economic and political environment, it is crucial that financial institutions maintain a strong sanctions compliance program (SCP). Would you like others articles like this in your inbox? Takeaway 1 OFAC has issued new guidance on the essential components of a strong compliance program. Takeaway 2 Financial institutions must train front-line staff to identify behavioral red flags that could indicate elder financial abuse.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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People will help banks win the race to the cloud

Accenture

Banking’s push to digital during the pandemic has placed tech in the spotlight. The power of the cloud has never been so clear. Accenture research shows that 49% of banks have moved a significant portion of their workloads to the cloud, compared with 33% of businesses across all industries. It’s safe to say that nearly…. The post People will help banks win the race to the cloud appeared first on Accenture Banking Blog.

Industry 308

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Bond Market Forecast for Second Half of 2021

SWBC's LenderHub

The municipal bond market took a wild ride in the first half of the year to near-historic levels of richness versus Treasuries that is rarely seen, and the environment is ripe for the second half of the year to take it even further. The outperformance of municipals in the first half can be attributed to many factors, such as inflation, rising tax rates and an imbalance of supply and demand.

Marketing 139
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When should policymakers reach for the history books? Some examples from the 20th century

BankUnderground

Catherine R. Schenk. In partnership with the Data Analytics for Finance and Macro Research Centre at King’s Business School and the Qatar Centre for Global Banking and Finance at King’s Business School, the Bank of England organised a ‘ History and Policy Making Conference ‘ in late 2020. This post contributes to our occasional series of guest posts by external researchers who presented their research at this conference.

Examples 138
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Setting the stage for the best banking innovations of 2021

Accenture

The Efma-Accenture Banking Innovation Awards have been a catalyst for innovation in banking since their inception in 2013. Since then, I look forward to them every year as the industry rewards and celebrates innovation. After a pause in 2020 due to COVID-19, this year’s ceremony brings even more anticipation. I have discussed Growth Markets and…. The post Setting the stage for the best banking innovations of 2021 appeared first on Accenture Banking Blog.

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Is your ATM experience seamless?

ATM Marketplace

Customers' expectations have changed dramatically these past few years. They now expect seamless experiences across all channels. Can your ATM keep up with this demand?

ATM 129
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Market Commentary: Week of June 14, 2021

SWBC's LenderHub

Last Week: Treasury yields were front and center last week as equities and corporate bonds quietly ground higher and tighter. All through last week, longer-dated Treasury notes and bonds rallied and the yield curve flattened 11 basis points despite large funding operations and the May CPI coming out higher than expected. The reasons for the rally sit squarely with the flow of funds.

Marketing 138
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Four Reasons Digital Communications Will Rule in Our Post-Pandemic World

Jack Henry

To say we’re living in unprecedented times would be an understatement. Thanks to a global pandemic, it seems like just about everything has changed, from social norms to travel to where and how we work. While we’re not out of the woods yet, we do seem to be settling into new ways: a post-pandemic world, if you will. And thanks to the latest technology, many businesses, including banks and credit unions, have the tools to adapt and even thrive in a remote world.

Tools 88
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Big Banks Outperform Regions in Mobile Apps, Says Survey

Banking Exchange

Bank of America ranks highest in banking mobile app satisfaction, reports JD Power Retail Banking Feature Lines of Business Technology Mobile Online Tech Management Feature3 Community Banking Consumer Compliance Customers.

Mobile 88
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Deloitte’s UK employees to decide ‘when, where and how they work’

TheGuardian

Accounting firm embraces ultra-flexible working with staff able to choose if they come into the office at all Deloitte will allow its 20,000 UK employees to choose how often they come into the office, if at all, after the pandemic, making it the latest firm to throw out the rulebook and embrace ultra-flexible working. The accounting firm said it would let staff decide “when, where and how they work” following the success of remote working during the Covid crisis.

Company 99
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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AI-driven hedge fund rules out Bitcoin for lack of ‘fundamentals’

BankInovation

A Swedish hedge fund that returned roughly four times the industry average last year using artificial intelligence won’t touch Bitcoin, based on an assessment that the cryptocurrency doesn’t lend itself to sensible analysis. Patrik Safvenblad, the chief investment officer of Volt Capital Management AB, says the problem with Bitcoin and other crypto assets is that […].

Bitcoin 98
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7 tips to make paying your bills easier than ever

Qudos Bank

Most people have been surprised by an unexpected bill before, whether it’s an expensive car repair or a higher-than-expected energy bill during a hot Summer. If you haven’t planned for them, these costs can easily sneak up on you and cause a financial headache.

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Raising Elder Fraud Awareness to Prevent Real Estate Scams

FICO

It’s June, a special month for honoring loved ones, especially parents and grandparents by raising Elder Abuse Awareness. World Elder Abuse Awareness Day is officially June 15th and it’s an ideal time to educate oneself on how to protect elders from becoming victims of financial abuse. All too often, elders today are the targets of residential real estate fraud and scams.

Fraud 98
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How to Turn Customer Feedback From Headache To Hero

ATM Marketplace

Go beyond surveys to build a modern CX strategy. Stratifyd for CX and Voice of the Customer is designed for the business you have today and the changes of tomorrow. With so much changing, don’t get caught flat-footed thanks to legacy technology and static dashboards that don’t grow along with you. Read this eBook to learn more.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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US central bank digital currency faces congressional scrutiny

BankInovation

The design of a potential U.S. central bank digital currency (CBDC) remains a topic of debate, as made clear at a Tuesday hearing of the U.S. House Committee on Financial Services?Task Force on Financial Technology. Witnesses at the virtual hearing discussed the need for a CBDC and noted the automation possibilities that might accompany a digital dollar issued by the Federal Reserve.

US 98
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HSBC offers sub-1% mortgage as interest rate war intensifies

TheGuardian

Banks and building societies fight for customers as house prices rise in frenzied market HSBC has become the latest lender to offer a mortgage deal with an interest rate of less than 1% in the latest sally of an intensifying mortgage rate war. Banks and building societies are fighting for customers in a frenzied property market, described by the Bank of England’s chief economist as “on fire” as the government’s stamp duty holiday combines with big deposits saved during lockdown to ramp up demand

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The Big Tech In Fintech Report: How Facebook, Apple, Google, & Amazon Are Battling For The $28.2T Market

CB Insights

The adoption of fintech apps has skyrocketed throughout the Covid-19 pandemic, spurring further growth and investor interest in this category. Fintech had one of the most successful quarters in history in Q1’21 , with record deals, funding, exits, and mega-rounds. . Eager to turn the ongoing fintech boom into an advantage, big tech companies (Facebook, Apple, Google, Amazon) have been taking a number of strategic steps to grow their market share in financial services.

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D.C. federal district court stays CSBS lawsuit while OCC reviews framework for chartering national banks

CFPB Monitor

The D.C. federal district court hearing the lawsuit filed by the Conference of State Bank Supervisors (CSBS) seeking to block the Office of the Comptroller of the Currency from granting a national bank charter to Figure Technologies Inc. has entered an order staying the lawsuit. On June 15, CSBS filed an Unopposed Motion to Stay Litigation in which it referenced Acting Comptroller Hsu’s testimony to the House Financial Services Committee last month in which he indicated that the OCC is currentl

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Bank app Dave touts overdraft fee avoidance ahead of SPAC listing

BankInovation

Banking application Dave announced its plan to go public via a special purpose acquisition merger last week, a transaction that values the neobank at $4 billion. But while the app touts overdraft fee avoidance as its flagship feature, it’s unclear whether this is enough to make customers switch accounts. Backed by investors like Tiger Global […].

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Morgan Stanley boss tells US staff to be back in office in September

TheGuardian

Chief executive sends ‘very strong’ message to US staff where many workers are vaccinated against Covid The chief executive of Morgan Stanley has become the latest US banking boss to call for an end to remote working, telling his New York staff that anyone who feels safe going out to a restaurant should return to the office. James Gorman admitted that the bank would take a different approach in countries such as India or the UK – where fewer than 25% of its 5,000 London staff have been going to

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Banks Seek Outside Help on CECL Amid Economic Recovery

Banking Exchange

Mississippi-headquartered BancorpSouth Bank has joined the growing number of banks calling on external consultancies to assist with its handing of current expected credit loss (CECL) rules Compliance The Economy Feature Risk Management Feature3.

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Nevada and New Mexico State Medical Debt Collections Laws to Take Effect July 1, 2021

CFPB Monitor

State legislatures in New Mexico and Nevada enacted laws this session targeting medical debt collections. Both laws have been signed by the states’ Governors and take effect July 1, 2021. New Mexico Patients Debt Collection Practices Act . The New Mexico Patients Debt Collection Practices Act places a number of requirements on health care facilities and debt collectors and buyers.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se