Sat.Sep 04, 2021 - Fri.Sep 10, 2021

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How the New Experience Economy Is Reshaping Insurance (Part 5 of 5)

Perficient

Harvard Business Review defines the New Experience Economy as the fourth evolution of economic value, which includes commodities, products, services, and now, experiences. It is at this point where the product is most differentiated and pricing most premium. In a commoditizing marketplace such as personal lines, a personal experience is an opportunity for carriers to differentiate themselves from one another and create value that the insured will reward with retention and share of wallet.

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Think big tech is only for big banks? Think again.

Accenture: Banking

Middle market bank leaders sometimes assume that the most transformative technologies are out of their reach. But the path to future competitiveness in banking runs through technology. No matter the size of the bank. Middle market banks are in an enviable position when it comes to getting the full value of emerging technologies. They have…. The post Think big tech is only for big banks?

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Trending Sources

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Fintech in a Flash: Are Real-Time Payments a Disruption or an Opportunity?

Jack Henry

Real-time payments are the most consequential development in the payments industry in decades. Innovative fintechs and big techs anticipated the demand for instant payments and focused on developing solutions that modernize and expedite consumer and commercial payments.

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Market Commentary: Week of September 7, 2021

SWBC's LenderHub

Last Week: Despite a rapidly worsening global wave of Covid, catastrophic natural disasters, and weaker than expected economic numbers—culminating with a huge downside miss for August employment creation—risk assets managed to pull out gains for the week. It seems, yet again, that bad news equals lower for longer with regard to Treasury yields and that means higher corporate equity and debt values.

Marketing 145
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Leverage Trellis Court Data To Identify More Investment Opportunities

Finance teams find Trellis to be particularly effective in conducting comprehensive due diligence on both individuals and businesses. With our court data solution, financial experts can access critical litigation insights, making it an invaluable resource for informed decision-making in the financial sector.

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It's not too late to gain banking insights at Bank Customer Experience Summit

ATM Marketplace

You still have a chance to join the Bank Customer Experience Summit, but you need to act quickly. Registration closes on Sept. 10 for the event, which will be held in Chicago from Sept. 13 to 15. This summit will gather experts from leaders in the industry ranging from Truist to Republic Bank of Chicago.

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Can sectoral supply shocks have aggregate demand consequences?

BankUnderground

Ambrogio Cesa-Bianchi and Andrea Ferrero. Restrictions on activity to curb the spread of Covid-19 led to a shutdown of specific parts of the economy. These lockdown measures can be thought of as a shock that suddenly decreases the supply of affected sectors, which lowers output and increases their price. Guerrieri et al (2020) propose a theoretical model of ‘Keynesian supply shocks’ where a sectoral supply shock triggers knock-on effects on demand in other sectors which, if strong en

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D.C. emergency and temporary legislation limiting collection activities to take effect September 23, 2021

CFPB Monitor

During D.C.’s declared State of Public Health Emergency, several financial protections have been put in place, including some that severely limit, among other things, collection activities relating to consumer contracts, repossession, and legal actions on accounts. On September 1, Mayor Muriel Bowser signed the most recent pair of emergency and temporary legislation to land on her desk, B24-0347 and B24-0348.

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Webinar tackles non-traditional branch strategies

ATM Marketplace

How do banks keep up with changing customer expectations and a tougher landscape? A webinar hosted on ATM Marketplace and sponsored by NCR Corp. entitled "Non-traditional branches: A new approach for a changing world" addressed how non-traditional branches can make a big impact.

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European banks storing €20bn a year in tax havens

TheGuardian

Barclays and HSBC among banks booking money equivalent to 14% of annual profits in offshore entities Leading European banks are booking around €20bn (£17bn) a year – equivalent to 14% of their total profits – in tax havens, with Barclays, HSBC and NatWest Group among those enjoying the lowest tax rates, according to a new report. The figures emerge from an analysis, conducted by the EU Tax Observatory, of 36 big banks required to publicly report country-by-country data on their activities.

Taxes 112
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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80+ Companies Shaping The Blockchain Landscape

CB Insights

Blockchain companies raised more venture capital and private equity funding in H1’21 than any full year in history. The space is rapidly evolving as startups tackle a wide range of challenges in financial services and other industries. For example, online exchanges are making cryptocurrency trading and investing more accessible to consumers. Meanwhile, non-fungible tokens ( NFTs ) are making strides toward becoming mainstream. download our best of blockchain research.

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Why the SBA withdrew threat to audit PPP lenders

American Banker

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Reduced Revolving Debt: A Key Driver of Improved FICO Scores During Pandemic

FICO

We recently shared that the national average FICO® Score increased to 716 (as of April 2021). Our blog post on the subject highlighted that consumers in the lower score ranges were the biggest driver of the upward trend from 708 in the prior year. For example, for those consumers who had a FICO® Score value between 550-599 as of April 2020, their average score went up from 575 as of April 2020 to 596 as of April 2021.

Cards 98
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Sweet deal: UK workers lured back to office with bonuses and ice-cream

TheGuardian

Companies such as PwC and Goldman Sachs offering extra perks to persuade home workers to return Companies across the UK are offering perks to lure their staff back into the office after nearly 18 months of working from their kitchen tables, ranging from free meals and ice-cream to cash bonuses. The professional services firm PwC’s 22,000 UK workforce are being offered one of the most lucrative incentives, each receiving an extra £1,000 this month, as they switchto a hybrid working environment wh

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Book of Secrets on the Month-End Close

Based off SkyStem's popular e-Book, the book of secrets to the month-end close will be revealed in this one-hour webinar. Learn leading practices when it comes to building a strong and sustainable month-end close that has room to grow and evolve. Learn about the power of precise estimates, why reconciliations are critical to closing the books, how and when to automate, and how the chart of accounts play into your close process.

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5 Questions with Automation Anywhere CIO Sumit Johar

BankInovation

San Jose, Calif.-based Leading robotic processing automation (RPA) company Automation Anywhere has raised more than $849.3 million in eight funding rounds, and is preparing for its initial public offering. Bank Automation News sat down with newly appointed Chief Information Officer Sumit Johar to discuss his approach to automation and information technology (IT).

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First Tech Federal Credit Union Ups 36-Month Bump Up Jumbo CD Rate

BankDeals

First Tech Fed Credit Union (easy membership) added 50 bps to its 36mo Bump Up CD ($500)/Bump Up Jumbo CD ($50k). 1 rate increase and 1 additional deposit each 12 months.

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Wells Fargo fined $250 million for mortgage violations

American Banker

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The end of the wallet: how phones replaced cash, credit cards and receipts

TheGuardian

People have been carrying them around for centuries, but their days are now numbered. The burning question? Where to keep that old, ever-optimistic condom … Name: The wallet. Age: So the word has been around since the 14th century, but it used to refer to a small sack for carrying provisions. The introduction of paper money to the west in the 1600s led to the development of wallets for the way we use them today.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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UiPath rival Automation Anywhere plans IPO as soon as this year

BankInovation

Automation Anywhere Inc., a software company backed by SoftBank Group Corp.’s Vision Fund, is preparing for an initial public offering that could happen later this year, according to people familiar with the matter. The company, based in San Jose, California, focuses on robot process automation, which helps companies save time and money by automating repetitive, […].

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CFPB Alleges Income Share Agreements are Extensions of Credit in Results-Oriented Enforcement Action against ISA Originator

CFPB Monitor

(Register for Ballard Spahr’s webinar at the link below). The CFPB issued a consent order against an income share agreement (ISA) provider, Better Future Forward (BFF), in which it concluded that BFF’s ISAs are extensions of credit under the Consumer Financial Protection Act and Truth in Lending Act and are “private education loans” under TILA. In doing so, the CFPB alleged that BFF: Engaged in deceptive acts and practices by representing that its ISAs are not loans and do not create debt; Viol

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With loyalty app, Walgreens has the look of a neobank

American Banker

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NatWest gives RBS the full makeover including carpets, couches and cafes

TheGuardian

Revamped interiors and flexible working plan at City HQ look to usher in new dawn for thousands of returning staff It was a lingering reminder of Royal Bank of Scotland’s former boss Fred Goodwin: the blue and yellow carpets that were allegedly handpicked by the disgraced banker, who was blamed for the bank’s near-collapse more than a decade ago and was subsequently stripped of his knighthood.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Watch: Financial Data Exchange’s Don Cardinal on the evolution of its API

BankInovation

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Data 97
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Innovative Standardization: The Next Gen of Standard Appraisal Forms

SWBC's LenderHub

Fannie Mae and Freddie Mac are currently collaborating on a game-changing initiative to redesign the uniform appraisal dataset (UAD) for their standard appraisal forms. This project has been in the works since 2019, and we will likely see it come to fruition by the end of 2023. This is a huge undertaking that involves subject matter experts across the country, including appraisers, lenders, appraisal management companies, government agencies, and other trade organizations.

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Wells Fargo applies machine learning, robotics to accounts receivable

American Banker

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Europe’s top 25 banks failing on green pledges, campaigners warn

TheGuardian

ShareAction says lack of plans to tackle climate crisis and biodiversity loss casts doubts on banking’s sustainability pledges Europe’s 25 largest banks are still failing to present comprehensive plans that address both the climate crisis and biodiversity loss, putting their sustainability pledges in doubt, campaigners have warned. While some lenders such as NatWest are demonstrating leadership on specific issues – such as net zero targets and policies restricting financing for new fossil fuel –

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!