Perficient

OCTOBER 6, 2021

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. RPA enables the configuration of a “bot” or “digital workers” to capture and interpret tasks on existing applications such as processing transactions, transforming or manipulating data, triggering responses, and integrating with other digital systems.

Management 508

Management System Report Software 508

Accenture

OCTOBER 7, 2021

For many middle market banks, IT transformation is constant. Ever since the Agile Manifesto 20 years ago, it’s like we’ve been in a race that never reaches the finish line. Banks implement agile teams. They invest to become more digital. They scale their transformation. Finally, they are closer than ever to enterprise agility. Or so…. The post How banks can break the cycle of IT transformation fatigue appeared first on Accenture Banking Blog.

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Marketing 476

Abrigo

OCTOBER 8, 2021

How to Get the Most from the Loan Review Function Independent loan review works best when it has a charter and reports up to auditing. Consultant Ancin Cooley explains in this video. Would you like other content like this in your inbox? Takeaway 1 Loan review or credit risk review is a significant risk management function. . Takeaway 2 A charter for your institution's loan review process helps ensure its independence. .

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Video Lending Risk Management Management 195

Jack Henry

OCTOBER 5, 2021

Autumn is a time of transition from those hot summer days (where it doesn’t get dark until around 10:00 p.m. where I live) to cool mornings with temperatures in the 50s and sunsets before dinnertime. Autumn is a time when trees shed their leaves and we prepare for the more sinister season of winter. Autumn is also a time to pay special attention to security, with National Preparedness Month (September) and Cybersecurity Awareness Month (October).

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National US Security 158

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

Groups

Perficient

OCTOBER 7, 2021

In less than 60 days, the CFPB Regulation F requirements take effect. In simple terms, it means collectors can: Make seven call attempts within a seven-day period. Make one call within a week of speaking with the “right party.”. Strategies must be altered, and creating sequencing that supports your delinquency goals and loss forecast can be challenging.

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Regulation social media Strategy Technology 294

Abrigo

OCTOBER 7, 2021

Should Institutions Build or Buy a CECL Solution? Regardless of whether financial institutions choose to stay in-house or outsource their CECL solution, they have four important considerations to make. You might also like this bundle of whitepapers on how to prepare for CECL. Download. Takeaway 1 Institutions complying with CECL in 2023 must make their build or buy decision quickly.

Software 195

Software How To Analysis Resources 195

Jack Henry

OCTOBER 7, 2021

The events of the past year have reinforced the notion that healthy loan portfolios feed much more than the financial institution and its shareholders. They feed the communities served by those institutions. They nurture the nationwide economy. Most importantly, they help form the conditions that ensure future economic growth.

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Management Community Lending 158

Perficient

OCTOBER 6, 2021

“It takes time for loans to go bad and the full extent of problems to surface, so I’d predict this is likely to be a 2023 issue.” That’s what Michael Jamesson, a principal at the bank consulting firm Jamesson Associates, told American Banker when asked about the long-term impact Covid-19 economic relief might have on the financial services industry.

Strategy 294

Strategy Industry Payments Customer Experience 294

Accenture

OCTOBER 5, 2021

Core banking systems have sat at the heart of banks’ operations for decades. But with the banking landscape changing faster than ever – thanks to new digital innovations, regulations, and consumer expectations – many of these legacy platforms now struggle to keep pace. The result? Banks are increasingly finding that their existing cores are holding….

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Regulation Innovation System Operations 349

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Abrigo

OCTOBER 3, 2021

Loan Review Issues Include Getting Necessary Data Loan review requires accurate loan-level information. A survey by Abrigo found this is a common challenge. . You might also like this webinar on creating an effective loan and credit risk review function. WATCH. Takeaway 1 Effective loan review begins with good data, but 37% of survey respondents say getting data is challenging.

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Survey Data Lending System 195

ATM Marketplace

OCTOBER 8, 2021

Even with digital tools, one of the most important parts of any client experience is complementing online offerings with a personal touch. As financial institutions look to enhance their client care approach, there are simple strategies to ensure you are implementing the right mix of tools to improve the customer experience.

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Customer Experience Tools How To Strategy 154

Perficient

OCTOBER 5, 2021

The last 18 months surprised the collections industry as it relates to forecasting future losses for respective loan portfolios. Many banks, credit unions, and credit providers were left asking themselves, “when do we expect this to turn?”. In speaking with many industry leaders in the collection space during the pandemic, they stated it was a “blind target they struggled to predict.

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Industry Technology Customer Experience Regulation 294

Accenture

OCTOBER 7, 2021

In Accenture’s recent report, Merging M&A and cloud journeys, we highlight how technology “is a cornerstone of the long-term blueprint for any merger or acquisition.” That’s important to note since in the last year, the financial services industry has witnessed significant activity in M&A. And we expect this to continue. Many organizations are turning to….

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How To Industry Technology Report 301

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

BankBazaar

OCTOBER 7, 2021

Financial planning isn’t quite different for men and women. However, given the selfless, caring nature that women inherently possess, they could ignore their own finances. So, here’s the plan to get it right. Women have an inherent ingenuity when it comes to managing finances. In cases where women run households single-handedly and take care of the entire family, women have been ruling like pros.

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Taxes Security Management 148

SWBC's LenderHub

OCTOBER 7, 2021

The “Global Supply Chain” has a lot in common with football’s offensive lineman. If you don’t hear an offensive lineman’s name or number come up during a game, that usually means he is doing a good job, or at least he’s not doing a bad job. When you hear his name more than once, it usually means he is having a bad day and losing the game for his team.

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Capital Marketing 148

CFPB Monitor

OCTOBER 7, 2021

The CFPB has released frequently asked questions on the limited-content message and call frequency provisions of its debt collection rule (Regulation F) that becomes effective on November 30, 2021. While many of the FAQs repeat what is stated in the rule, they do provide some clarifying information which we highlight below. Limited content message (LMC).

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social media Regulation Compliance 147

Accenture

OCTOBER 5, 2021

Core banking systems have sat at the heart of banks’ operations for decades. But with the banking landscape changing faster than ever – thanks to new digital innovations, regulations, and consumer expectations – many of these legacy platforms now struggle to keep pace. The result? Banks are increasingly finding that their existing cores are holding….

System 222

System Regulation Innovation Operations 222

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

BankBazaar

OCTOBER 3, 2021

It’s #WorldAnimalWelfareDay and there’s never been a better time to learn some of the investment lessons that the four-legged furry friend sleeping on your couch is trying to teach you. Yes, we know you’re smitten by your pet dog. But in addition to the umpteen benefits of having a pet, our floofy friends also demonstrate certain habits that are utterly wise and we as humans are sure to benefit from.

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Training US Marketing How To 148

SWBC's LenderHub

OCTOBER 4, 2021

Last Week. It was quite an ugly week for just about everything but oil and bitcoin. Stocks were down sharply, giving their worst monthly performance since March 2020. High-Yield corporate debt showed some signs of weakening as well. It feels like the world is waking up to the real possibilities of stagflation. Energy crises in the United Kingdom and Europe are intensifying with shortages of natural gas and other fuels.

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Marketing Bitcoin Capital 148

ATM Marketplace

OCTOBER 5, 2021

One major challenge for banks is the rise of digital challengers and neobanks, which have disrupted the banking world and business models. The closing keynote at the Bank Customer Experience Summit addressed how traditional banks can win in this new world.

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Customer Experience Digital Banking 127

Accenture

OCTOBER 5, 2021

I’ve been thinking a lot lately about the power of the massive datasets available today, and how auto and equipment finance companies could make better use of that data. In our latest Technology Vision, I see data as being a critical component of all the trends companies are facing. Digital-twin technologies, for example, are being…. The post How intelligent data can benefit auto & equipment lenders appeared first on Accenture Banking Blog.

Data 222

Data Trends Examples Technology 222

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

BankUnderground

OCTOBER 5, 2021

Ambrogio Cesa-Bianchi and Fernando Eguren-Martin. In March 2020, the Covid-19 (Covid) outbreak turned the world upside down. With economies virtually shut, financial markets were an exception and remained open. However, it was not business as usual for them: the increased need to meet immediate obligations, and a more generalised increase in risk aversion, led investors to liquidate positions in favour of hard old cash.

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US Policies Marketing Maine 124

TheGuardian

OCTOBER 6, 2021

Despite so many government promises, we’ve ended up with inadequate laws and toothless regulation. The Pandora papers show why urgent action is needed The Pandora papers data leak has once again highlighted the predatory practices of the world’s political and financial elites – enriching themselves by looting the public purse, or exploiting laws which they themselves helped to establish.

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Taxes National Regulation Data 111

American Banker

OCTOBER 7, 2021

America 101

America Training 101

Accenture

OCTOBER 4, 2021

Credit Product Penetration of Retail Sales Shopping experience refresh “We are excited to pilot a virtual store staffed by dedicated associates … but with no physical customers. Customers can interact via chat and screen sharing to see physical products.” – Best Buy “Piloting a new holistic market approach … to leverage all our assets across…. The post Q2 2021 US retailer payments commentary appeared first on Accenture Banking Blog.

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Retail US Payments Marketing 222

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Capital