Perficient

AUGUST 23, 2021

Data fuels the engine of the digital economy. Connected experiences, in the context of the customer relationship, are driven by a robust data set that confidently presents integrated, diverse data to enable actionable insights that can be automated across the customer’s journey. Internally, data creates the foundation for increased analytic application of fraud detection, at-risk customer behavior, and improved cross-functional process management.

Data 508

Data Analytics Trends Fraud 508

Accenture

AUGUST 23, 2021

It’s an axiom among data-minded people that “In God we trust; all others must bring data.” Today we’re going to apply that idea to the hypothesis that purpose-driven banks outperform their peers. The specific data we’re looking at comes from Accenture research on the subject, which analysed 70 leading banks from around the world using…. The post What purpose-driven banking leaders do differently appeared first on Accenture Banking Blog.

Data 343

Data Digital Banking 343

Abrigo

AUGUST 27, 2021

Gain an Edge with Loan Review Function Independent loan review helps financial institutions achieve growth goals and win over competitors, Consultant Ancin Cooley explains in this video. You might also like this webinar: "Create & Maintain a Successful Loan Review Function" WATCH . Takeaway 1 Independent loan review might be seen as an irritation or annoyance, but it is vital for financial institutions' growth.

Video 195

Video Lending Regulation Report 195

Jack Henry

AUGUST 24, 2021

As many of you are aware, there is a proposal in Congress to cap debit interchange, and it’s likely to pass into law. For institutions with less than $10B in assets, the cap could eliminate 25% to 35% of interchange income. While it’s always a good idea to have multiple healthy income streams, this unfavorable outlook for interchange makes it especially relevant now.

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Banking Exchange

AUGUST 23, 2021

Study finds that midsize credit card issuers report greater drop in customer satisfaction levels compared to national counterparts Retail Banking Financial Trends Feature Feature3 Financial Research Cards Payments.

Cards 158

Cards Meeting Study National 158

Abrigo

AUGUST 25, 2021

Takeaway 1 Many tasks consumers once did in person have been transformed by digitalization – including retail banking. Takeaway 2 A consumer loan origination system can help FIs offer a fully digital retail lending experience. Takeaway 3 Enhancing the customer experience means delivering on customer expectations with digital offerings. How can FIs overcome retail lending challenges?

Lending 195

Lending System Community Retail 195

Jack Henry

AUGUST 26, 2021

The Human Touch. It’s just another weekday at Mazama’s. As I stand in line, I watch as a woman gracefully moves from one task to another with ease. She makes eye contact and greets every person who comes through the door. She often knows what the person wants before they even ask, as if she reads minds. She asks about your kids by name and asks about your recent vacation.

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Cisco

AUGUST 23, 2021

IDC Uncovers the latest trends and advice for financial services. The events of 2020 will leave a lasting impact on the financial sector as institutions accelerated the shift to a digital environment, both for customers and their employees. Digital transformation has raised the bar for financial services , dictating seamless, personalized interactions during branch visits.

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Security Trends Strategy Video 164

Accenture

AUGUST 25, 2021

Today’s steady flow of customer data enables banks, non-banks and fintechs to take advantage of ecosystems and platforms to offer hyper-relevant, personalized products and services. The Open Banking wave is gaining momentum, and banks that try to ride it out using traditional business models risk losing customers and business opportunities. Despite a market that could be worth up….

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Fintech Data Marketing Payments 244

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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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SWBC's LenderHub

AUGUST 23, 2021

Last Week. A combination of relatively hawkish July FOMC minutes and softer global economic reports gave risk markets a slightly negative tone last week. Additionally, industrial commodities took it on the chin, led by WTI crude, which fell over nine percent. Volatility returned to equities as the VIX rose 20%. The FOMC minutes revealed that QE tapering could come as soon as next month’s FOMC (September 22).

Marketing 148

Marketing Industry Report Capital 148

Gonzobanker

AUGUST 23, 2021

Ignore what vendors say about ‘unlocking new levels of loyalty.’ There are three requirements driving the need for chatbots in banking. The pandemic of 2020 may have been bad for a lot of businesses, but it was certainly good to technology vendors providing chatbots—i.e., conversational AI (artificial intelligence)—to financial institutions (FIs).

Strategy 129

Strategy Study Data Tools 129

ATM Marketplace

AUGUST 27, 2021

Banks have struggled to keep branches operational during COVID-19. Credit unions in particular, had major issues adjusting since many unions thrive on that in-person, family environment. However, for one credit union, ITMs helped keep that personal touch alive.

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Operations 134

Banking Exchange

AUGUST 25, 2021

Increasing use of cloud technology set to transform financial services businesses Technology Outsourcing/Cloud Tech Management Online Feature3 Fintech Feature Financial Trends.

Technology 88

Technology Trends Fintech Online 88

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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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BankInovation

AUGUST 27, 2021

In this episode of “The Buzz,” Bank Automation News speaks to Alok Prasad, CEO of startup CashRepublic, about using automation and artificial intelligence (AI) to help communities of color take advantage of banking services. CashRepublic serves the unbanked currently with check cashing, wire transfers and other services at two Florida locations. It plans to launch […].

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Florida Community 98

TheGuardian

AUGUST 27, 2021

Activists tour financial institutions to highlight firms they believe to be culpable in climate crisis Extinction Rebellion protesters poured red paint over the entrances of City institutions as they marched through London’s financial district in a protest against the ‘“blood money” on which they say the UK economy is built. In what appeared to be the biggest mobilisation so far this week by the environmental protest group, several thousand demonstrators took a tour of the City, stopping off at

Groups 98

Groups 98

ATM Marketplace

AUGUST 24, 2021

Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. The Bank Customer Experience, being held in Chicago from Sept. 13 to 15, will deliver multiple sessions on fintech strategies and how to use them.

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Customer Experience Strategy Fintech Innovation Strategies 129

FICO

AUGUST 23, 2021

Based on the 2020 US Census , the US credit-eligible population (those over 18 years of age) is 258 million people. But how many of those consumers can obtain a FICO® Score? . Calculations by FICO data scientists indicate that more than 232 million US consumers can be scored by the FICO® Score suite. That is 90% of the credit-eligible US population.

US 98

US Data Comparison Study 98

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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BankInovation

AUGUST 27, 2021

African-focused fintechs raised nearly $700 million this week in funding rounds for cross-border payments company Zepz and Nigerian mobile-payments startup Opay. Governments and central banks in those regions are investing in enhancements to the payment network infrastructure to enable higher degrees of financial inclusion, Ronak Doshi, vice president at research and consulting firm Everest Group, […].

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Fintech Regional Groups Mobile 98

TheGuardian

AUGUST 24, 2021

Activists say the bank, which handles government tax accounts, gives billions in funding to fossil fuel industries Hundreds of Extinction Rebellion protesters have blocked Whitehall in a protest against HMRC’s links to Barclays Bank, which handles the government’s tax collection bank accounts. On the second day of the environmental protest group’s latest campaign of protest and civil disobedience, activists from its Welsh chapter locked themselves together in the street in front of the tax colle

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Taxes Industry 98

ATM Marketplace

AUGUST 25, 2021

The continued demand for cash acceptance can trap merchants between a rock and a hard place. Naturally they want to accommodate customers and adhere to regulations. However, this means assuming the considerable costs and risks associated with cash acceptance.

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Management Regulation 105

Banking Exchange

AUGUST 25, 2021

The association objected a bill proposed with the intention to increase credit union memberships Community Banking Consumer Compliance Consumer Credit Feature Feature3 Diversity.

Community Bank 78

Community Bank Compliance Community 78

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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BankInovation

AUGUST 26, 2021

U.S. Bank has ownership stake in two fintech-focused venture capital firms, the $558.9 billion bank announced today. The VC firms are Fin Venture Capital and Commerce Ventures, which both invest in startups that work alongside banks. David Ness, who leads the fintech engagement group, told Bank Automation News why U.S. Bank chose Fin Venture Capital […].

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Capital Fintech Groups US 98

TheGuardian

AUGUST 25, 2021

Swarms of bloodsucking insects mirror the volatility of the markets in this thrilling drama of financial crisis This highly original, visually torrid take on Wall Street and last decade’s global financial crisis celebrates the true masters of the universe: mosquitoes. Richard Boca (Beau Knapp), head analyst for investment firm Abbott Werner, is a gauche social misfit tolerated because he developed the algorithms that keep the company ahead.

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Capital Marketing Company 98

ATM Marketplace

AUGUST 24, 2021

Understanding how specialized air conditioning units work can help you decide if they are right for your Kiosk, ATM, or DIgital Signage cooling needs.

ATM 102

ATM 102

CFPB Monitor

AUGUST 26, 2021

In this podcast we cover upcoming changes to the NACHA Operating Rules as part of the Meaningful Modernization rule which takes effect September 17, 2021. We discuss the payments environment leading to the changes, new disclosures for consumer ACH authorizations, use cases and requirements for Standing Authorizations and changes for Oral Authorizations.

Groups 78

Groups Operations Payments 78

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Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

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