Perficient

AUGUST 23, 2021

Data fuels the engine of the digital economy. Connected experiences, in the context of the customer relationship, are driven by a robust data set that confidently presents integrated, diverse data to enable actionable insights that can be automated across the customer’s journey. Internally, data creates the foundation for increased analytic application of fraud detection, at-risk customer behavior, and improved cross-functional process management.

Data 508

Data Analytics Trends Fraud 508

Accenture

AUGUST 23, 2021

It’s an axiom among data-minded people that “In God we trust; all others must bring data.” Today we’re going to apply that idea to the hypothesis that purpose-driven banks outperform their peers. The specific data we’re looking at comes from Accenture research on the subject, which analysed 70 leading banks from around the world using…. The post What purpose-driven banking leaders do differently appeared first on Accenture Banking Blog.

Data 343

Data Digital Banking 343

Abrigo

AUGUST 27, 2021

Gain an Edge with Loan Review Function Independent loan review helps financial institutions achieve growth goals and win over competitors, Consultant Ancin Cooley explains in this video. You might also like this webinar: "Create & Maintain a Successful Loan Review Function" WATCH . Takeaway 1 Independent loan review might be seen as an irritation or annoyance, but it is vital for financial institutions' growth.

Video 195

Video Lending Regulation Report 195

Jack Henry

AUGUST 24, 2021

As many of you are aware, there is a proposal in Congress to cap debit interchange, and it’s likely to pass into law. For institutions with less than $10B in assets, the cap could eliminate 25% to 35% of interchange income. While it’s always a good idea to have multiple healthy income streams, this unfavorable outlook for interchange makes it especially relevant now.

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

Groups

Cisco

AUGUST 23, 2021

IDC Uncovers the latest trends and advice for financial services. The events of 2020 will leave a lasting impact on the financial sector as institutions accelerated the shift to a digital environment, both for customers and their employees. Digital transformation has raised the bar for financial services , dictating seamless, personalized interactions during branch visits.

Security 169

Security Trends Strategy Video 169

Abrigo

AUGUST 25, 2021

Takeaway 1 Many tasks consumers once did in person have been transformed by digitalization – including retail banking. Takeaway 2 A consumer loan origination system can help FIs offer a fully digital retail lending experience. Takeaway 3 Enhancing the customer experience means delivering on customer expectations with digital offerings. How can FIs overcome retail lending challenges?

Lending 195

Lending System Community Retail 195

Jack Henry

AUGUST 26, 2021

The Human Touch. It’s just another weekday at Mazama’s. As I stand in line, I watch as a woman gracefully moves from one task to another with ease. She makes eye contact and greets every person who comes through the door. She often knows what the person wants before they even ask, as if she reads minds. She asks about your kids by name and asks about your recent vacation.

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Banking Exchange

AUGUST 23, 2021

Study finds that midsize credit card issuers report greater drop in customer satisfaction levels compared to national counterparts Retail Banking Financial Trends Feature Feature3 Financial Research Cards Payments.

Cards 158

Cards Meeting Study National 158

Accenture

AUGUST 25, 2021

Today’s steady flow of customer data enables banks, non-banks and fintechs to take advantage of ecosystems and platforms to offer hyper-relevant, personalized products and services. The Open Banking wave is gaining momentum, and banks that try to ride it out using traditional business models risk losing customers and business opportunities. Despite a market that could be worth up….

Fintech 244

Fintech Data Marketing Payments 244

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

SWBC's LenderHub

AUGUST 23, 2021

Last Week. A combination of relatively hawkish July FOMC minutes and softer global economic reports gave risk markets a slightly negative tone last week. Additionally, industrial commodities took it on the chin, led by WTI crude, which fell over nine percent. Volatility returned to equities as the VIX rose 20%. The FOMC minutes revealed that QE tapering could come as soon as next month’s FOMC (September 22).

Marketing 148

Marketing Industry Report Capital 148

ATM Marketplace

AUGUST 27, 2021

Banks have struggled to keep branches operational during COVID-19. Credit unions in particular, had major issues adjusting since many unions thrive on that in-person, family environment. However, for one credit union, ITMs helped keep that personal touch alive.

Operations 134

Operations 134

Gonzobanker

AUGUST 23, 2021

Ignore what vendors say about ‘unlocking new levels of loyalty.’ There are three requirements driving the need for chatbots in banking. The pandemic of 2020 may have been bad for a lot of businesses, but it was certainly good to technology vendors providing chatbots—i.e., conversational AI (artificial intelligence)—to financial institutions (FIs).

Strategy 130

Strategy Study Data Tools 130

American Banker

AUGUST 27, 2021

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101

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

BankInovation

AUGUST 27, 2021

In this episode of “The Buzz,” Bank Automation News speaks to Alok Prasad, CEO of startup CashRepublic, about using automation and artificial intelligence (AI) to help communities of color take advantage of banking services. CashRepublic serves the unbanked currently with check cashing, wire transfers and other services at two Florida locations. It plans to launch […].

Florida 98

Florida Community 98

ATM Marketplace

AUGUST 24, 2021

Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. The Bank Customer Experience, being held in Chicago from Sept. 13 to 15, will deliver multiple sessions on fintech strategies and how to use them.

Customer Experience 130

Customer Experience Strategy Fintech Innovation Strategies 130

TheGuardian

AUGUST 27, 2021

Activists tour financial institutions to highlight firms they believe to be culpable in climate crisis Extinction Rebellion protesters poured red paint over the entrances of City institutions as they marched through London’s financial district in a protest against the ‘“blood money” on which they say the UK economy is built. In what appeared to be the biggest mobilisation so far this week by the environmental protest group, several thousand demonstrators took a tour of the City, stopping off at

Groups 98

Groups 98

FICO

AUGUST 23, 2021

Based on the 2020 US Census , the US credit-eligible population (those over 18 years of age) is 258 million people. But how many of those consumers can obtain a FICO® Score? . Calculations by FICO data scientists indicate that more than 232 million US consumers can be scored by the FICO® Score suite. That is 90% of the credit-eligible US population.

US 98

US Data Comparison Study 98

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

BankInovation

AUGUST 27, 2021

African-focused fintechs raised nearly $700 million this week in funding rounds for cross-border payments company Zepz and Nigerian mobile-payments startup Opay. Governments and central banks in those regions are investing in enhancements to the payment network infrastructure to enable higher degrees of financial inclusion, Ronak Doshi, vice president at research and consulting firm Everest Group, […].

Fintech 98

Fintech Regional Groups Mobile 98

ATM Marketplace

AUGUST 25, 2021

The continued demand for cash acceptance can trap merchants between a rock and a hard place. Naturally they want to accommodate customers and adhere to regulations. However, this means assuming the considerable costs and risks associated with cash acceptance.

Management 106

Management Regulation 106

TheGuardian

AUGUST 24, 2021

Activists say the bank, which handles government tax accounts, gives billions in funding to fossil fuel industries Hundreds of Extinction Rebellion protesters have blocked Whitehall in a protest against HMRC’s links to Barclays Bank, which handles the government’s tax collection bank accounts. On the second day of the environmental protest group’s latest campaign of protest and civil disobedience, activists from its Welsh chapter locked themselves together in the street in front of the tax colle

Taxes 98

Taxes Industry 98

American Banker

AUGUST 26, 2021

cryptocurrency 98

cryptocurrency Payments 98

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Analysis

BankInovation

AUGUST 26, 2021

U.S. Bank has ownership stake in two fintech-focused venture capital firms, the $558.9 billion bank announced today. The VC firms are Fin Venture Capital and Commerce Ventures, which both invest in startups that work alongside banks. David Ness, who leads the fintech engagement group, told Bank Automation News why U.S. Bank chose Fin Venture Capital […].

Capital 98

Capital Fintech Groups US 98

ATM Marketplace

AUGUST 24, 2021

Understanding how specialized air conditioning units work can help you decide if they are right for your Kiosk, ATM, or DIgital Signage cooling needs.

ATM 102

ATM 102

TheGuardian

AUGUST 25, 2021

Swarms of bloodsucking insects mirror the volatility of the markets in this thrilling drama of financial crisis This highly original, visually torrid take on Wall Street and last decade’s global financial crisis celebrates the true masters of the universe: mosquitoes. Richard Boca (Beau Knapp), head analyst for investment firm Abbott Werner, is a gauche social misfit tolerated because he developed the algorithms that keep the company ahead.

Capital 98

Capital Marketing Company 98

The Paypers

AUGUST 25, 2021

Engagement Banking fintech Backbase has partnered with multi-asset investment platform eToro to enhance eToro’s digital onboarding capabilities and back-end compliance infrastructure.

Compliance 96

Compliance Fintech 96

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Capital