Sat.Feb 26, 2022 - Fri.Mar 04, 2022

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IRIS and Revolut team up

The Paypers

IRIS Software Group (IRIS) has partnered with Revolut to give employees access to their salaries when they want and need.

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Digital Banking Commandment: Respect Your Customers’ Data!

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Digital lift-and-shift is not a strategy! Friction – not inherently good or evil. Be personable in this impersonal channel. Respect the data. Engage me, teach me – feed my TikTok obsession.

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2022 Dodd-Frank Stress Test Scenarios Released

Perficient

The Office of the Comptroller of the Currency (OCC) recently released the economic and financial market scenarios that will be used in the upcoming stress tests for covered institutions. Federal bank regulators work together to design Comprehensive Capital Analysis and Review (“CCAR”) stress tests that are designed to ensure that even in the case of a severe recession, significant banks can lend to households and businesses.

Capital 294
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Synthetic Identity Fraud: Prevention & Detection Tips for Financial Institutions

Abrigo

Synthetic ID fraud is growing quickly and hurts FIs and customers Knowing the schemes associated with synthetic identity fraud and how criminals avoid detection can help minimize losses. Would you like other articles like this in your inbox? Takeaway 1 Synthetic identity fraud is a growing form of identity theft in which an individual is impersonated by using stolen information.

Fraud 195
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Our ARC Lending Tactic For Quality Loan Growth

South State Correspondent

In our article last week ( HERE ), we discussed how the yield curve is currently flat between the three and 20-year points. This makes term loan pricing between three years and 20 years virtually identical. Banks that cannot offer competitively priced term loans out to 20 years may be at a significant disadvantage when competing or retaining top-quality customers.

Lending 195

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CFPB issues compliance bulletin on auto repossession

CFPB Monitor

In a move intended “ to thwart illegal repossessions in the heated auto market ,” the CFPB has issued a compliance bulletin that describes conduct related to repossession that it has found to be an unfair, deceptive, or abusive act or practice (UDAAP) and sets forth the Bureau’s expectations for actions entities should take to prevent UDAAPs. In the bulletin’s background discussion, the Bureau expresses concern that the strong demand for used automobiles and accompanying rise in used automobile

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How Community Financial Institutions Can Regain the Small Business Lending Market

Abrigo

In today’s banking world, community banks are focused sharply on shareholders’ expectations for growth in earnings and return on equity. So, how can community banks support earnings and ROE growth in the face of intense regulatory scrutiny and competitive pressures on profitability? By leveraging their strengths in relationship lending and their access to technology in order to grow the small business loan portfolio profitably.

Lending 195
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Market Commentary: Week of February 28, 2022

SWBC's LenderHub

Last Week. Last week’s action was punctuated by the shocking Russian invasion of its neighbor, Ukraine, on Wednesday night. While U.S. intelligence services proved to be highly accurate with regard to the intentions of Russia, many market participants were simply not ready for one of the two global nuclear superpowers to conduct major military operations in Europe in complete defiance of the NATO military alliance, an alliance that sits right on the borders of Ukraine and Russia.

Marketing 148
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Build your community bank’s brand with swag

Independent Banker

Tioga State Bank aims for a pragmatic approach to its swag. Promotional merchandise, or swag, has long been regarded as a no-brainer approach to business branding, but community banks are shedding those thrifty connotations with a new, mindful approach to company gifting that imparts value and purpose while bolstering bottom lines. By Judith Sears. Call them tchotchkes, souvenirs, knickknacks, bric-a-brac, or just plain old freebies.

Branding 167
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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CFPB issues report on medical debt

CFPB Monitor

A new CFPB report titled “ Medical Debt Burden in the United States ,” takes aim at medical debt collections, with the CFPB indicating that it intends to “[d]etermine whether policies should be implemented to eliminate unpaid medical billing data on credit reports altogether.”. The CFPB found that as of 2021, medical debt was the most common debt collection tradeline on credit reports, constituting 58% of all third-party tradelines.

Report 147
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The impact of shipping costs and inflation

BankUnderground

Tugrul Vehbi, Serdar Sengul, Daniel Christen, Lucio D’Aguanno and Tom Wise. Shipping costs have increased sharply since the onset of the pandemic, to a magnitude perhaps only a few would have predicted. In this post, we examine the likely drivers and impact of this increase. We argue that (i) both demand and supply factors are responsible for these developments with the former playing a relatively bigger role historically; (ii) shipping costs feed through to consumer prices with a lag; and (iii)

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Meet the New Comrade, Same as the Old Comrade

SWBC's LenderHub

“I never met a man like this,” Kennedy remarked to another reporter, Hugh Sidey of Time magazine. “[I] talked about how a nuclear exchange would kill 70 million people in 10 minutes, and he just looked at me as if to say, ‘So what?’ – President John Kennedy after his first and only meeting with Soviet leader Nikita Khrushchev in 1961.

Meeting 148
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Charles Potts: Unlocking better customer connections

Independent Banker

By Charles Potts, ICBA. Innovation is a priority for ICBA. That’s why we’ve spent the past three years educating community bankers on the why of innovation: why bankers should be thinking about innovation, why innovation is a top priority in a digital-first environment and why now is the time to act. We are now exploring the how: how ICBA can help community bankers drive growth through innovation, and how community bankers can better engage new and existing customers.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Podcast: Seeing Results from Community Bank Advocacy

ABA Community Banking

On the latest episode of the ABA Banking Journal Podcast, Ohio bank CEO Mike Vynalek discusses his own journey in community bank advocacy and how he's getting emerging leaders at his bank involved in advocacy. The post Podcast: Seeing Results from Community Bank Advocacy appeared first on ABA Banking Journal.

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Can ATMs go cashless?

ATM Marketplace

ATM companies are beginning to feel the heat as cashless tech is continuing to advance. Can ATMs offset these losses by adopting cashless solutions?

ATM 127
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This week’s podcast: The business of cryptocurrency: a discussion of key regulatory issues

CFPB Monitor

In addition to discussing what cryptocurrency is, we look at some of the regulatory rules that apply to this increasingly popular but complicated financial instrument, including registration and compliance program requirements, and consider how crypto exchanges, financial institutions, and other businesses should address crypto transactions involving unhosted digital wallets and requirements for the identification and reporting of counter-parties to transactions.

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Lindsay LaNore: The impact of rewards and recognition

Independent Banker

By Lindsay LaNore, ICBA. In the last of our three-part look at the three Rs ( recruit , retain and reward), we’re exploring the importance of having a reward or recognition program. It’s something, says Valerie Utsey, ICBA’s executive vice president and chief human resources officer, that’s essential to any organization. The reward doesn’t have to be money, she explains: “It could be a plaque on the wall or a parking space, but it should be something that acknowledges that that person has done s

Resources 139
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Banking’s Multicultural Moment

ABA Community Banking

Banks get deliberate about multicultural markets as a path to financial inclusion—and growth. The post Banking’s Multicultural Moment appeared first on ABA Banking Journal.

Marketing 105
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Looking at Bitcoin ATM connectivity lessons

ATM Marketplace

Bitcoin ATMs are becoming more common across the globe, with 45,000 in North America alone. Wayne Vandekraak, CSO of OptConnect shared some guidance at how to handle Bitcoin ATM connectivity.

ATM 125
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London Stock Exchange suspends trading in 27 firms with strong links to Russia

TheGuardian

Energy and banking giants Gazprom and Sberbank plus EN+, Lukoil and Polyus among firms Ukraine Russia war: latest updates The London Stock Exchange has suspended trading in 27 companies with strong links to Russia, including energy and banking giants Gazprom and Sberbank. The LSE said it was moving to block trading in the companies, which also include EN+, Lukoil and Polyus, with immediate effect “in light of market conditions, and in order to maintain orderly markets”.

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How to collect positive customer reviews

Independent Banker

When customers look up businesses online, reviews are one of the first things they see. These community bankers share how they collect positive reviews, and how to respond to negative ones. By Jen A. Miller. Word of mouth isn’t always enough to keep a business shining in the spotlight anymore. “Your digital footprint outside of your own properties is increasingly how decisions are made,” says Rob Birgfeld, executive vice president and chief marketing officer for ICBA.

How To 127
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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BMO taps document AI for lending workflow automation

BankInovation

CHARLOTTE, N.C. — Unstructured data in documents is an automation focus for the Bank of Montreal. The $773 billion bank is employing artificial intelligence-based (AI) document handling as a chief technology, Atul Verma, BMO’s CIO of U.S. personal and business banking said Tuesday during the Bank Automation Summit 2022. Intelligent document processing using technologies such […].

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How to protect ATMs from attacks?

ATM Marketplace

Can operators protect ATMs from attacks? The solution is to make the ATM a less attractive target.

ATM 112
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Sanctions must be extended to all Russian banks, says Liz Truss

TheGuardian

UK foreign secretary issues statement after some Russian banks were omitted from Swift expulsion Ukraine-Russia crisis: latest updates Western sanctions must be extended to include all Russian banks, ending the carve-out for energy-related Russian institutions, the UK foreign secretary has said following a meeting in Vilnius with foreign ministers from the three Baltic countries.

Meeting 98
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Developing leaders in mortgage lending – Navigating uncertainty with leadership strategies

Independent Banker

A favorable outlook is emerging as the economy continues to recover following the COVID-19 pandemic. The question is whether financial institutions will feel the positive impact of the current indicators or if uncertainty and volatility in the mortgage market will prevail. While the U.S. economic growth rate is predicted to settle upwards of 2.5 percent through 2024—a number above the long-term growth rate of 2 percent–what should be of interest to lenders during this time is the direction of in

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.