Sat.Sep 03, 2022 - Fri.Sep 09, 2022

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How can banks embrace a growing Gen Z workforce?

Accenture

Getting young graduates excited about working in commercial banking will be a challenge for incumbents, as our report on Commercial Banking Top Trends in 2022 highlights. I began this series with a look at the industry’s outdated image in Wall St to Elm St: Surviving the talent nightmare. Then, in Smart banks will value talent…. The post How can banks embrace a growing Gen Z workforce?

Trends 285
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The Five Problems with Adjustable Rate Loans

South State Correspondent

A common strategy for community banks, when faced with a borrower that wants a 10-year fixed rate loan, is to offer a five-year fixed rate that adjusts in five years. Historically, this has worked for some customers and banks because, over the last 40 years, five-year rates have generally fallen. As interest rates fall, a bank’s cost of funds (COF) decreases, net interest margin (NIM) increases, and on the reset date, the borrower benefits from reduced debt service costs.

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US Dollar Hits New Record High

South State Correspondent

US Dollar Climbs to New Record High. Treasuries are finding a bit of a bid this morning after what has been a rough couple of weeks, but we suspect smooth seas will be brief as the market contends with several forces. Corporate supply has been heavy following Labor Day and that is not unusual. What may be different this time is the proximity to the September 21 FOMC meeting and corporate treasurers wanting to get issuance done before that looming event risk.

US 195
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What's the future for bank branches?

ATM Marketplace

The future of bank branches will be interesting, according to Stephen K Griffin, SVP and director of the Retail Distribution Planning Group at Regions Bank. Griffin shared his insights in an opening keynote at the Bank Customer Experience Summit held in Chicago from Aug. 31 to Sept 1.

Chicago 110
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Healthcare fintechs targeted by cyber criminals

Payments Dive

Cybersecurity professionals say healthcare payments processing firms are particularly vulnerable to information technology breaches and ransom demands.

Fintech 355

More Trending

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Inflation Trends Look Positive

South State Correspondent

Inflation Trends Look Positive. Treasuries are well bid this morning after reacting negatively to Fed Chair Powell’s Cato conference comments yesterday that didn’t retreat from any of the hawkishness of Jackson Hole. Treated negatively yesterday, this morning the Treasury rally is being explained as “investors feeling rate hikes are getting close to being fully priced in.

Trends 195
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Running Up That Bill: Collections Lessons from Stranger Things

SWBC's LenderHub

In season four of Stranger Things, Eleven and the crew battle an ambiguously undead supervillain and his cadre of squelching vines and vampiric bats in the Upside Down to save the world.

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Ramp jumps into cross-border payments

Payments Dive

The fintech startup is adding services as it targets a bigger bite of the $120 trillion business-to-business payments market.

Payments 259
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Banks set to deliver on $369 billion climate act

Accenture

The $369 billion “climate action bill” that the US has just passed into law is positive news for banks committed to combatting climate change and advancing sustainability. The new legislation is likely to prompt corporate customers of US banks to accelerate their efforts to reduce greenhouse gas emissions to net zero. Such moves would be…. The post Banks set to deliver on $369 billion climate act appeared first on Accenture Banking Blog.

US 244
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Deposit Marketing In the Age of Machine Learning

South State Correspondent

In the olden days, if you wanted to market deposits, the head of Retail would come to Marketing and say something like – “We need to raise deposits.” Marketing would then put together some ideas for a print or digital campaign; Retail would sign off on it, and then they would roll it out. Maybe it worked, perhaps it didn’t, but the reality is it likely was successful at some level, and everyone was happy.

Marketing 195
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Walmart challenges FTC’s constitutionality in motion to dismiss

CFPB Monitor

Perhaps ushering in a new wave of similar challenges, Walmart is challenging the FTC’s constitutionality in its motion to dismiss the FTC’s lawsuit filed in June 2022. In the lawsuit , the FTC alleges that Walmart violated Section 5 of the FTC Act and the Telemarketing Sales Rule as a result of its failure to take appropriate measures to detect and prevent third-party fraud in the processing of money transfers sent and received by consumers at its store locations. .

Exercises 147
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New Fed official speaks to payments, crypto and FedNow

Payments Dive

Here are 10 takeaways from the Fed's new head of supervision, on everything from payments to crypto to FedNow.

Payments 243
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How can banking ops help increase productivity

Accenture

So far, in this series of blogs on the evolution of banking operations for the digital era, we’ve looked firstly at how banks can gain competitive advantage from bringing ops and tech closer together and then at how operations can help design and deliver compelling digital experiences for customers. In this third instalment, we home…. The post How can banking ops help increase productivity appeared first on Accenture Banking Blog.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Measuring capital at risk in the UK banking sector

BankUnderground

Giovanni Covi, James Brookes and Charumathi Raja. How banks are exposed to the financial system and real-economy determines concentration risk and interconnectedness in the banking sector, and in turn, the severity of tail-events. We construct the Global Network data set , a comprehensive exposure-based data set of the UK banking sector, updated quarterly, covering roughly 90% of total assets.

Capital 126
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OCC keeps focus on bank/fintech partnerships

CFPB Monitor

Since the beginning of Michael Hsu’s tenure as Acting Comptroller of the Currency, bank/fintech partnerships have been a focus of OCC concern. Although bank lending partnerships with fintechs continue to receive OCC attention, recent remarks by OCC officials indicate that OCC scrutiny is now also directed at partnerships outside of the lending arena.

Fintech 146
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Google invests in new cohort of Black entrepreneurs

Payments Dive

The tech behemoth invested another $5 million in Black entrepreneurs, including some that have founded firms in the payments arena.

Google 221
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What can ATMs learn from kiosks?

ATM Marketplace

Whether at the self-checkout, doctor's office or QSR, most consumers have had interactions with self-service kiosks. In fact, kiosks have become an essential part of the customer experience journey. That being said, what can the ATM industry learn from the rise of kiosks?

ATM 112
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Personalization in Financial Services

Cisco

It may not always be obvious to consumers, however, there is a tremendous amount of innovation happening in financial services making its way into our daily financial lives. Some well-known examples are focused on preventative situations such as receiving fraud alerts, notifications for a potential bill-pay overdraft or when approaching a minimum account balance threshold.

Meeting 107
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Fannie Mae and Freddie Mac are safe, profitable, and should be set free

American Banker

Policies 101
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Mesh Payments raises $60M

Payments Dive

The payments company hopes to gain more business-to-business payments market share as the demand for expense management services rises.

Payments 221
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Bank of Russia to legalise cross-border payments in crypto

The Paypers

The Bank of Russia , the country’s central bank, has admitted that cross-border payments in crypto are inevitable in the current geopolitical conditions.

Payments 101
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Kwasi Kwarteng assures City of support for Bank of England independence

TheGuardian

New chancellor promises City bosses ‘radical’ plan for economic growth and smooths over Truss’s threat to review Bank’s remit The new chancellor, Kwasi Kwarteng, has used his first meeting with bank bosses to reiterate his support for the Bank of England’s independence, and promise that the new government was poised to unveil a “radical” plan for economic growth.

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5 questions with … Santander Bank’s Chief Consumer and Digital Transformation Officer Pierre Habis

BankInovation

Santander Bank appointed Pierre Habis to the newly created role of chief consumer and digital transformation officer in June, expanding his responsibilities to include oversight of the bank’s digital transformation. The $102 billion bank is focusing on modernizing its technology stack, which includes the launch of new robotic process automation (RPA) capabilities, automating for customer […].

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Consumers need credit card reform

Payments Dive

“It's not just merchants at the mercy of the oligopoly,” writes Ed Mierzwinski, a senior director at the Public Interest Research Group. “Consumers all pay more at the store and more at the pump.

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How financial services can build trust in the digital age

Bobsguide

According to research by PwC , trust in financial services has been eroded – fewer than one in three consumers trust their bank. This is perhaps unsurprising: financial services executives are perceived to be overpaid; consumers fail to see that policies and regulatory updates have delivered ‘real change’; and there is an absence of better alternatives.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.