Sat.Oct 08, 2022 - Fri.Oct 14, 2022

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Why banks should look Beyond Advice for growth

Accenture

Banks face a trust paradox. While customers trust banks with their money, only 19% of them say they are interested in receiving advice from a bank. And the more digital banks become, the less connected they are with their customers. As banks rapidly boosted their digital touchpoints during the pandemic, now is the time to…. The post Why banks should look Beyond Advice for growth appeared first on Accenture Banking Blog.

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Cross-border payment plays rev up

Payments Dive

The Clearing House, Swift and rivals are jostling to speed up cross-border payments, with collaboration and competition likely to emerge at an international conference this week.

Payments 545
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Best practices for credit risk management in uncertain times

Abrigo

Fortify your credit risk management framework How to prepare your organization for scrutiny of its credit risk management practices during your next exam or review. . You might also like this whitepaper, "Stress Testing: Managing Capital Levels and Credit Risk." DOWNLOAD. Takeaway 1 Loan modifications training, automating processes, and updating policies and procedures can help prepare organizations for change.

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“Time-on-Task” Should Be Your Dominate Banking Metric

South State Correspondent

While “customer delight” is a worthy goal, few banks should focus on the concept. We covered various methodologies HERE. Instead of trying to “Wow” your customer, in this article, we present the “time-on-task metric” (and its companion, the Customer Effort Score (CES) framework) and detail not only why it matters but why it can change the course of your bank.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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AutoRek wins in ‘Payments Innovation’ category at Scottish Financial Technology Awards 2022

Bobsguide

Leading fintech company AutoRek is delighted to have been recognised at the Scottish Financial Technology Awards 2022 , held on Thursday, 6 October, where it won in the ‘Payments Innovation’ category. The judges said AutoRek demonstrated clear market fit and praised both its level of innovation and laser-focused commitment to solving a specific but widespread problem in the industry.

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Macro-Economic Impacts and Portfolio Management (September 2022)

Jack Henry

On September 21, 2022, the Federal Open Market Committee (FOMC) increased the federal funds rate by 0.75% to help achieve its objective of maximum employment and controlled long-term inflation at 2%.

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Why You Need To Use Funds Transfer Pricing in Banking

South State Correspondent

Funds transfer pricing (FTP) has been an essential tool for financial institutions for several decades. FTP was introduced to banks in the early 1980s to help manage interest rate risk on a transactional basis. FTP gained further focus after the 2007 financial crisis when financial firms failed partly because of the lack of funds transfer pricing application and rigor.

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Old problems with new assets: some of crypto’s challenges look strangely familiar

BankUnderground

John Lewis. Cryptoassets and the crypto ecosystem as a whole has to face many of the same challenges as conventional assets and the regular financial system do. The same classic problems which are staple of economics textbooks (and history books), such as maturity mismatch, liquidity shortages, credibility, and collateral feedback loops. But whereas the conventional system has learned from the past and evolved to deal with them, much of the crypto ecosystem seems to have overlooked them.

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Card amendment misses defense funding bill

Payments Dive

U.S. Sen. Dick Durbin wasn’t able to attach the Credit Card Competition Act proposal to a defense funding bill this week, but he will try again next month.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Kotak Mahindra Bank partners with Finastra for Kotak FYN

Bobsguide

Finastra solution expands functionality of Kotak’s new unified corporate portal to support multiple corporate banking segments. Singapore and Mumbai – October 7, 2022 – Finastra has today announced that it has partnered with Kotak Mahindra Bank to support its new integrated corporate banking portal, Kotak FYN, using Finastra’s Unified Corporate Portal solution.

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2022 ATM & Self-Service Software Trends

ATM Marketplace

The world is finding its way to a new normal and the role ATMs have in our society is as well. While cash is still very popular, the events of the last few years have supercharged a shift in the way banks and ATMs provide services customers. Download this report to see the latest trends.

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Custodia cries foul over regulators giving BNY Mellon green light for crypto

American Banker

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Will Toast achieve profits next year?

Payments Dive

Restaurant payments company Toast may be on a path to profitability by the third quarter of next year, Mizuho Americas analysts predicted this week.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Bankers’ bonuses double since 2008 crash, TUC study finds

TheGuardian

There is ‘no justification for lifting the cap’ on bonuses, said general secretary Frances O’Grady Bankers’ bonuses have doubled since the 2008 financial crash, according to research by the TUC, which accuses the government of enriching City financiers while “holding down” the pay of key workers. The unions’ umbrella body said bonuses in finance and the insurance sector have reached a record £20,000 a year on average – which it says is almost one-and-a-half times the average pay collected by tea

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Webinar analyzes findings of 2022 ATM and self-service software trends report

ATM Marketplace

As banks have had to make adjustments in light of COVID-19 and customer expectations, they have had to rely more, not less, on self-service channels, including ATMs. A webinar sponsored by KAL ATM Software analyzed findings of the 2022 ATM and self-service software trends report on how the ATM industry is evolving.

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Prelim’s 5 Steps to Better Treasury Services

BankInovation

Think of this less like one of those WikiHow articles you pilfer through when you don’t know how to dance at a wedding or fix a flat tire (although these skills are very, very important) and more like an Atul Gawande checklist to building a modern Treasury Services department at a bank. Do you use […].

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Nearly half of Gen Z, millennials to tap BNPL for holiday shopping

Payments Dive

That buy now-pay later outlook emerged from a new Bluedot survey that also showed 43% of consumers are likely to open a new store credit card during the yearend shopping period.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Bank of England warns mortgage defaults to rise in months ahead

TheGuardian

Survey of lenders paints gloomy picture of new deals drying up and end to ‘golden era’ of cheap mortgages The number of mortgage defaults are expected to rise in the coming months, according to Bank of England data released on Thursday, while the number of new loans will continue to fall amid warnings that the “golden era” of cheap deals is ending. The UK central bank’s latest quarterly credit conditions survey paints a gloomy picture, with the number of mortgage deals already falling before the

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ATMs deliver cash recycling, management needs

ATM Marketplace

Despite rumors to the contrary, consumers still want cash access and as a result the need for recycling and cash management is still great. ATMs can meet all of these needs.

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Pinwheel launches earned wage access product

BankInovation

Payment routing platform Pinwheel has released a new immediate earned wage access (EWA) product that allows customers to pull funds outside of a typical paycheck cycle by scanning and analyzing their payment history. Earnings Stream, which runs on APIs and connects to more than 1,600 payroll platforms, gathers large amounts of earnings and payment data […].

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4 takeaways from Michael Barr’s DC Fintech Week speech

Payments Dive

The Federal Reserve’s vice chair for supervision stressed caution for banks’ ties to crypto and spotlighted how stablecoins differ from other digital assets.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Australia’s big four banks face shareholder ire over funding fossil fuels

TheGuardian

Activist group Market Forces says continued funding of coal, oil and gas is incompatible with net zero commitments Follow our Australia news live blog for the latest updates Get our free news app , morning email briefing or daily news podcast Executives at Australia’s big four banks will face anger over funding fossil fuels this annual meeting season, with shareholder activists renewing efforts to force them to account for investments that increase global heating.

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Nubank: One High-Growth Disrupter

Gonzobanker

It might be time to brush up on our Portuguese, take a trip to São Paulo, and ask Nubank , “O que é que há? “ This CapitalOne-inspired LATAM supernova merits our attention, GonzoBankers. Heck, in my recent travels to Vancouver and Chicago, words of admiration and wonder accompanied each mention of its growth story. Less than 10 years old, the Brazil-based digital bank counts 70 million clients across its three operating countries ( source ).

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TD Bank seeks client feedback for innovation direction

BankInovation

TD Bank’s approach to embedded banking starts at the core before seeking client feedback to determine which capabilities to add next. The $1.4 trillion bank understands that commercial customers report financials and reconcile their records — so that’s where integration begins, Paul Margarites, head of commercial digital platforms at Cherry Hill, N.J.

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Payments deals gain momentum

Payments Dive

Four billion-dollar payments acquisitions this year reflect industry dynamics that will drive more buyouts in coming months, analysts say.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.