Sat.Sep 23, 2023 - Fri.Sep 29, 2023

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'Quintessential community bankers' make branches valuable assets

American Banker

Lisa Rickert and Ruth McCord, who manage branches for Nicolet National Bank, share a passion for connecting with their customers and supporting their communities.

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Dreamforce Takeaways for Financial Services: Finance Top 5

Perficient

Dreamforce 2023 is the largest and most anticipated Salesforce event of the year. It’s a place where Trailblazers from all over the world come together to learn, network, and be inspired. One of the key themes of this year’s conference was the future of finance. Salesforce CEO Marc Benioff and others talked about how AI is transforming the finance function and how Salesforce is helping finance leaders achieve their strategic priorities.

Tools 275
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A Banker's Dream Dashboard

Jeff For Banks

We talk about what we would like our bank to be, to our customers, employees, community and shareholders (if we have them). We build a strategy that is more often than not preaching differentiation versus cost advantage. We analyze our customers, markets, and our personnel to devise a plan that has the potential to deliver to our stakeholders. Then we go back to our day-to-day and do none of the things we talked about.

Strategy 100
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Loan Portfolio Asset Allocation Is About To Cause Problems For Banks

South State Correspondent

Ask most banks how they construct their lending portfolio, and they say that “it is what the market gives them.” That is not a great answer. That level of passivity will likely cause us to lose 75+ banks during the next downturn. Loan portfolio asset allocation should be active. Credit risks are increasing, and a brief window is available to solve problems on the margin.

Lending 195
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Credit unions that serve federal workers prep for government shutdown

American Banker

To help those who may not get paid during a budget deadlock, credit unions are reviving past programs such as low-interest loans, payment deferrals and forms of relief.

More Trending

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Gallery: The Best Annual Reports from Banks and Credit Unions

The Financial Brand

This article Gallery: The Best Annual Reports from Banks and Credit Unions appeared first on The Financial Brand. Many banks and credit unions showcase their story in glossy annual reports — print, digital and even interactive. Here are two dozen that stand out. This article Gallery: The Best Annual Reports from Banks and Credit Unions appeared first on The Financial Brand.

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Empowering Heroes: A Banking Haven for the Military Community

Digital Growth Institute

James Robert Lay illustrates the quintessential hero's journey, where every hero requires a guide. In movies, we see figures like Obi-Wan, Mr. Miyagi, and Gandalf. But what about real-world heroes such as military personnel? Who guides them through their financial quests? A recent episode of Nymbus ' "Heart of Growth" series the Banking on Digital Growth Podcast seeks to answer just that.

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3 Ways Generative AI Will Transform Banking

Accenture

One year after ChatGPT’s public launch, generative AI is probably still the hottest topic in the world of business—and with good reason. Research suggests gen AI could add almost $7 trillion to global GDP. So what, exactly, will gen AI mean for banks? Much of the conversation today around the technology generates more heat than… The post 3 Ways Generative AI Will Transform Banking appeared first on Accenture Banking Blog.

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Congressional committee passes bill to thwart CBDC

Payments Dive

The House Financial Services Committee advanced a bill last week that would block the creation of a central bank digital currency.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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FinCEN Issues Small Entity Compliance Guide for Corporate Transparency Act

CFPB Monitor

The Financial Crimes Enforcement Network (“FinCEN”) has published a Small Entity Compliance Guide (the “Guide”) for beneficial ownership information (“BOI”) reporting under the Corporate Transparency Act (“CTA”), as well as updated FAQs regarding CTA compliance. The Guide contains six chapters and an appendix. It is 56 pages long. It appears to be useful to its apparent target audience, which is small businesses confronting relatively simple issues under the CTA.

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Europe’s banks helped fossil fuel firms raise more than €1tn from global bond markets

TheGuardian

Exclusive: Pan-European investigation looked at thousands of transactions since Paris climate agreement in 2016 Banks including some of Europe’s largest lenders have helped fossil fuel companies to raise more than €1tn (£869bn) from the global bond markets since the Paris climate agreement, according to an investigation by the Guardian and its reporting partners.

Marketing 145
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Can data science capture key insights in news articles?

BankUnderground

Itua Etiobhio, Riyad Khan and Steve Blaxland The volume of information available to supervisors from public sources has grown enormously over the past few years, including unstructured text data from traditional news outlets, news aggregators, and social media. This presents an opportunity to leverage the power of data science techniques to gain valuable insights.

Data 126
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Jack Dorsey faces full Square agenda

Payments Dive

The billionaire co-founder is likely to focus on large clients, sales strategy and IT issues after he takes over the Block merchant unit next week, analysts predicted.

Strategy 445
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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How can banks craft the customer journey?

ATM Marketplace

Banks have made efforts to improve their customer journeys, but consumers often feel it isn't enough. How can banks fix this issue? A panel at the Bank Customer Experience Summit held from Sept. 12 to 13 in Charlotte, North Carolina took a closer look at this topic.

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‘Imagine Westminster under water’: stricter tests needed to see how City copes with climate disasters

TheGuardian

Sam Woods, head of the Bank’s financial stability watchdog, says lenders have only shown they can survive ‘slow burn’ changes to temperatures • Sam Woods interview: ‘It’s the most intense period since the financial crisis’ The climate crisis has pushed the Bank of England to consider stringent new tests for lenders to see how they would cope in an “extreme” catastrophe that plunges “Westminster under water” and sparks a rapid change in government policies.

Policies 111
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Appraisal Dept. Talent: Why Banks Shouldn’t Let Go

Realwired Appraisal Management Blog

The pressure is on. With tightening margins, banks are scouring their balance sheets, hunting for opportunities to cut costs. However, it’s vital that in this quest for efficiency to understand that letting go of appraisal department talent is a HUGE mistake.

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FTC lawsuit knocks Amazon on payments play

Payments Dive

The FTC alleged in a lawsuit filed Tuesday against the online retail juggernaut that it maintained a monopoly partly through its checkout process.

Payments 435
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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How crypto ATMs are revolutionizing retail

ATM Marketplace

Crypto ATMs are driving traffic to convenience stores due to offering convenient access to cryptocurrency.

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The Most Powerful Women in Banking 2023

American Banker

Our annual list of The Most Powerful Women in Banking.

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Santander wanted my bedbound father to visit his branch on a trolley

TheGuardian

After his account was frozen, the bank would not accept anything except an in-person visit for an identity check My father had a stroke earlier this year and is bedbound and needs 24-hour care. Last month, two online payments from his Santander account were blocked. He was told to call the helpline and asked various security questions. When he was unable to name a recent transaction, his account was locked and he was told he would have to go into the branch for his identity to be verified.

Security 101
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Is FedNow pivotal for payments or overhyped?

Payments Dive

FedNow won’t fill the gap between the U.S. and other countries in payments innovation, writes one fintech CEO.

Payments 435
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Stated Income Commercial Loans

Commercial Lending USA

The Lite/ No Doc Loan program is becoming a popular loan today. It does not require any income to qualify for a commercial or residential investment loan.

Lending 98
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Payment technology has a major role to play in reducing hunger

American Banker

During Hunger Action Month, firms in the payments and fintech space should consider the many ways they can leverage their products to improve Americans' access to healthy foods.

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Banking regulator Sam Woods: ‘This is the most intense period since the 2008 financial crisis’

TheGuardian

In an exclusive interview, the head of the Prudential Regulatory Authority talks about Credit Suisse, the gilt market meltdown – and stress-testing banks for the climate crisis • ‘Terrible climate events happen all the time’ Sam Woods’s 20th wedding anniversary was more eventful than he’d expected. The boss of the Bank of England’s Prudential Regulation Authority (PRA) had headed to Devon for a celebratory weekend with his wife.

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How Blackhawk Network quit PVC cards

Payments Dive

“There's a huge, huge upside” for the environment every time a gift card is made from paper instead of PVC plastic, Blackhawk Network Senior Vice President Cara Renfroe said in an interview last week.

Cards 418
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.