Sat.Dec 23, 2023 - Fri.Dec 29, 2023

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These are the 5 CFPB rules to watch in 2024

American Banker

The Consumer Financial Protection Bureau will take a bite out of bank profits in 2024 by issuing final rules on overdraft and credit card late fees, among other major rulemakings.

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Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024

The Financial Brand

This article Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024 appeared first on The Financial Brand. While overall bank tech spending remains flat, intensifying focus on security and fraud means that regtech will demand an ever bigger piece of the pie. This article Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024 appeared first on The Financial Brand.

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How Most Banks Get Team Selling All Wrong [VIDEO]

The Emmerich Group

There was a day, back when I started as a commercial and agricultural lender, that we did everything. We did the channel checks, we did the credit analyst work, we did the business development, and we did the account management. We did it all, and we collected the loans. Those days are over, and now Continue Reading The post How Most Banks Get Team Selling All Wrong [VIDEO] appeared first on Emmerich Financial.

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CFPB and DOJ file lawsuit against land developer alleging predatory lending

CFPB Monitor

The CFPB and Justice Department filed a joint complaint last week in a Texas federal district court against Colony Ridge Development, LLC and three related entities (collectively, “Colony Ridge”) in which the agencies allege that Colony Ridge engaged in discriminatory targeting of Hispanic consumers with predatory financing and other unlawful conduct. .

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Trends 2024: Banks Must Rethink Employee Comp and Benefits

The Financial Brand

This article Trends 2024: Banks Must Rethink Employee Comp and Benefits appeared first on The Financial Brand. In a tight labor market, bank employees who feel underpaid or undersupported can — and will vote — with their feet. This article Trends 2024: Banks Must Rethink Employee Comp and Benefits appeared first on The Financial Brand.

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5 biggest bank M&A deals in 2023

American Banker

Overall merger-and-acquisition activity proved modest across the banking sector, but several prominent deals were reached. Read on for details of the year's biggest transactions.

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Four crypto developments to watch for in 2024

American Banker

The crypto landscape is poised for significant developments in 2024, including a focus on tokenization, legislative uncertainties, a regulatory tug-of-war between the SEC and CFTC, and a potentially bullish year for Bitcoin.

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5 pivotal buy now/pay later loan trends to watch

American Banker

Despite tougher economic conditions, BNPL lenders are driving growth by expanding to new audiences and checkout channels, as well as fine-tuning proprietary risk-management models.

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Where are they now? 6 Digital Banker of the Year honorees

American Banker

Michelle Moore, Tim Spence, Ankit Bhatt, Patrick Sells, Dontá Wilson and Allan Rayson have moved up, moved on or tackled new technology projects since they were recognized by American Banker for their leadership in innovation in recent years.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Lending and credit risk resources: The top downloads of 2023

Abrigo

Abrigo's most popular whitepapers and checklists on lending and credit risk Abrigo experts' insights on CFPB 1071, loan policies, and risk ratings were popular with banking professionals. Here are the top resources. You might also like this webinar, "Unraveling risk rating: Making sense of your best early warning tool." Watch NOW Takeaway 1 Abrigo's experts produced many pieces on lending and credit risk to provide strategies and tools to help banking professionals.

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FDIC Releases Latest Information Regarding the Deposit Insurance Restoration Plan

Perficient

This blog post was co-authored by: Carl Aridas In a recent blog post, Perficient’s Financial Services Risk and Regulatory Center of Excellence (CoE) highlighted the Federal Deposit Insurance Corporation (FDIC) plan to implement a “Robin Hood-like” deposit insurance premium on the nation’s largest banks to recapitalize the agency’s Deposit Insurance Fund.

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Financial services trade associations raise concerns with CFPB’s advisory opinion on information requests

CFPB Monitor

Several financial services trade associations wrote to CFPB Director Rohit Chopra voicing their concerns with the Advisory Opinion regarding Section 1034(c) of the Consumer Financial Protection Act. The trade associations include the American Financial Services Association, the Bank Policy Institute, the Consumer Bankers Association, and the U.S. Chamber of Commerce.

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And the winners of the 2023 awards for worst customer service are …

TheGuardian

We celebrate the companies that went the extra mile … to inflate their balance sheets and let down loyal customers These are troubling times for big business. Traders, fighting for survival, need to focus on money. They absolutely do not have the time and resources to hand-hold unreasonable customers who insist on receiving goods and services in return for their outlay.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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These resources on interest rate risk, liquidity, and CECL got the most downloads in 2023

Abrigo

Top banking risk management papers and infographics Abrigo experts' insights on deposit pricing, stress testing, loan review, and CECL were popular with banking risk professionals. Here are the top resources. You might also like this webinar, "Unraveling risk rating: Making sense of your best early warning tool." Watch NOW Takeaway 1 Abrigo's experts produced pieces on asset/liability management (ALM) and portfolio risk that covered strategies and tools to help risk management and accounting pr

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Decoding the CFPB’s Crackdown on “Junk Fees”: A Changing Climate

Perficient

The Consumer Financial Protection Bureau (CFPB) has narrowed its focus on what it terms “junk fees” targeting financial industry practices. Understanding the CFPB’s recurrent theme and deciphering its message from the recent press releases provides insights into potential enforcement actions over the next 12-24 months and how banks can reassess their current fee structures.

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AI Hallucinations in Appraisals

Realwired Appraisal Management Blog

Commercial appraisals in your bank have some AI content. Some Chief Appraisers have changed their engagement letters to mandate reports to disclose AI-generated content. That makes sense since AI hallucinations are hard to spot. Especially since AI confidently states things that are otherwise fantasy.

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UK students launch Barclays ‘career boycott’ over bank’s climate policies

TheGuardian

Campaign at leading universities such as Oxbridge and UCL warns lender it will miss out on top talent if it finances fossil fuels Hundreds of students from leading UK universities have launched a “career boycott” of Barclays over its climate policies, warning that the bank will miss out on top talent unless it stops financing fossil fuel companies. More than 220 students from Barclays’ top recruitment universities, including Oxford, Cambridge, and University College London, have sent a letter to

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Basel III endgame: 5 things to watch in 2024

American Banker

Federal regulators will look to finalize capital rules for banks with at least $100 billion of assets. Here's what to look for as the contentious regulations move through the rulemaking process.

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OCC Highlights, AML & CRA Risks

Perficient

This blog post was co-authored by: Connor Opalka Bank Compliance Executives can rest easier at night knowing they receive insights from Perficient’s Financial Services Risk and Regulatory Center of Excellence (CoE). In this article, we highlight the key emerging industry compliance risks as they were outlined by the Office of the Comptroller of the Currency’s (OCC) National Risk Committee in their recently released Semiannual Risk Perspective.

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Which Budget Scenario Will You Use Next Year?

Jack Henry

Best-Case, Worst-Case, Most Likely Case, or All of the Above If you’re in the midst of building or have recently finalized your 2024 budget, you likely have a few remaining questions, doubts, and concerns.

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Aviva boss Amanda Blanc and retail guru Mary Portas among business figures in new year honours list

TheGuardian

Insurance CEO cited for services to gender equality, while Stephen Hester and Gerald Ronson are also honoured Cronyism claims as at least seven Tory donors included in honours list About 25 people have been awarded honours for services to business in the new year honours list, with others working in business cited for other elements of service in public life.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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The rise in account closures reveals banks must rethink their processes

American Banker

Banks cannot shrug off the impact of sudden account closures as inevitable collateral damage involved in fighting money laundering.

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This week’s podcast episode: Community Reinvestment Act reform: a close look at the final rule

CFPB Monitor

On October 24, 2023, the OCC, FDIC and Board of Governors of the Federal Reserve System jointly adopted final amendments to their regulations implementing the Community Reinvestment Act of 1977 (CRA). In this episode, which repurposes a webinar, we are joined by guest speaker Kenneth H. Thomas, Ph.D., Founder/CEO of Community Development Fund Advisors. .

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Top 5 AI stories of 2023

BankInovation

AI and generative AI uses exploded in 2023 and the financial industry felt the ripple effects. Ninety-nine percent of financial services industry leaders have deployed AI and are planning to use the tech across their operations, according to a Dec. 11 report by EY.

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Ex-NatWest chief’s name axed from ‘Rose review’ into female-led firms

TheGuardian

Exclusive: government to rebrand scheme amid fallout from Farage scandal that cost Alison Rose her job A state-backed review into female entrepreneurship is to be rebranded by the government as part of efforts to cut ties with the former NatWest chief executive Alison Rose, months after pushing her to resign over a scandal linked to Nigel Farage’s bank accounts.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.