Sat.Oct 23, 2021 - Fri.Oct 29, 2021

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Solving the skill gap in banking’s cloud journey

Accenture

The competitive landscape in banking has shifted. Cloud competence no longer gives a bank an edge—cloud mastery is required. Accenture’s experience has demonstrated that focusing on alignment, ability and adoption—which we also call “The Three As” —is a powerful approach for achieving cloud mastery. In this post we’ll take a closer look at ability. A power accelerant… or a formidable barrier Ability is the….

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Preventing Cyber Fraud – Video

Abrigo

Growing Cyber Fraud Concerns What can financial institutions do to prevent and detect cyber fraud? You might also like this blog on cyber fraud. Read. . Takeaway 1 Cyber fraud increased during the pandemic, leaving financial institutions working harder to prevent and detect it. Takeaway 2 Cyber attacks and cyber fraud are more than just hard dollar losses.

Video 195
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What Do the FFIEC IT Handbook Updates Really Mean?

Jack Henry

On June 30, 2021, the FFIEC issued a new booklet in the FFIEC Information Technology Handbook (IT Handbook) series entitled, “Architecture, Infrastructure, and Operations” (AIO). Great, you might say … translation, please?

Handbook 179
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Market Commentary: Week of October 25, 2021

SWBC's LenderHub

Last Week. It was a tale of two worlds last week. In the rates markets, more and more participants have begun to accept as fact that the inflationary pressures being experienced in all corners of the economy and most of the world aren’t going away anytime soon.

Marketing 148
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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How neobanks can balance profit and sustainability

Accenture

Neobanks are multiplying rapidly and they offer incredible opportunities to disrupt the financial services market. Accenture’s Global Banking Industry Outlook estimates that in 2020, 20% of all players in the banking and payments sectors were less than 15 years old. But not all neobanks will become profitable, or survive past the startup stage. The rush to market often has founders….

Industry 301

More Trending

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Gender imbalance in economics: what next?

BankUnderground

Misa Tanaka. This post by Misa Tanaka is based on her talk at the Royal Economic Society’s webinar on Gender Imbalance in UK Economics which took place on 6 October. She is Head of Research at the Bank of England and a member of the Royal Economic Society’s Women’s Committee. . The latest report on the Gender Imbalance in UK Economics by the Royal Economic Society (RES) Women’s Committee makes a depressing read.

Study 140
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Reviewing Bitcoin Depot ATMs

ATM Marketplace

In the next entry on our series on Bitcoin ATMs, we will review Bitcoin Depot's Bitcoin ATM, which can be found at Circle K locations in the U.S.

ATM 136
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Most small banks say they'd refuse to sell to credit union on principle

American Banker

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State Of Fintech Q3’21 Report

CB Insights

Following a record-breaking Q2, global fintech private market deal activity remained elevated in Q3’21. . In our State of Fintech Q3’21 Report, we dive into global investment trends to spotlight takeaways including: . The second-highest quarter on record for fintech financing, up 147% YoY. Top equity deals of the quarter, including 3 of the top 5 raised outside the US.

Fintech 100
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Challenges to monetary policy: lessons from Medieval Europe

BankUnderground

Nathan Sussman. The Bank of England co-organised a ‘ History and Policy Making Conference ‘ in late 2020. This guest post by Nathan Sussman, Professor of International Economics at the Graduate Institute of Geneva, is based on material included in his conference presentation. The monetary system is going through significant changes: the rise of cryptocurrencies, negative interest rates, and the decline in the role of traditional banks as intermediaries.

Policies 133
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ITMs see major growth

ATM Marketplace

Traditionally, ATMs have mainly served as cash dispensing tools. That is changing in recent years with the advent of solutions such as the interactive teller machine, which can deliver more banking tools to the customer.

ATM 111
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Why are UK banks making so much money and why are their taxes being cut?

TheGuardian

Bumper profits come as other sectors do not seem to be reaping the same benefits HSBC profits rise 74% as economy rebounds from Covid crisis UK banks have so far reported bumper profit rises in the third quarter, which they say reflects improving economic forecasts. Other sectors do not seem to be reaping the same benefits, particularly in light of the uncertainty linked to the Covid crisis.

Taxes 100
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Movers and Shakers: Canadian banks make big executive changes

BankInovation

This month saw a number of leadership changes at top Canadian banks, spurred in part by the retirements of long-tenured executives. Among those, Toronto-based TD Bank Group on Thursday announced a succession of changes to its senior executive team. Michael Rhodes, group head of innovation, technology and shared services will take over in January 2022 […].

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Merchants’ Strong Earnings Allows for Dividend Declarations?

MerhantsBanks

Merchants Financial Group, Inc. (MFGI) has announced financial performance results for the third quarter and two forthcoming dividend payments to shareholders, according to MFGI President & CEO Gregory M. Evans. As a result of strong earnings performance, during its October meeting the MFGI Board of Directors authorized an increase in the semiannual dividend payment from […].

Groups 98
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Bankers Are Navigating a Brave New World with Mergers and ESG

Gonzobanker

Embedding ESG into a merger playbook is a strategic move worthy of banks’ consideration. Bankers typically aren’t the segment of society that gets a lot of sympathy. First responders, military personnel, and even TikTok influencers can pull at the heartstrings, but bankers? Nah! However, pull out a Kleenex because one must admit that bankers are surrounded on all fronts right now from a strategic standpoint.

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Barclays continues to wreck credit rating with mortgage claims

TheGuardian

Despite a promise to rectify its mistake, the bank claimed six more times that a reader had paid late Three weeks ago I featured the case of CS from Norwich whose credit score had been trashed after Barclays falsely claimed he and his wife had not paid their mortgage on time for 11 months. As a result the couple had a credit card cancelled by Halifax and would have been unable to access any kind of credit as a result.

Cards 99
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Want to build loyalty and reduce customer churn? Start with a seamless customer Experience

BankInovation

Long gone are the days of free toasters for opening an account. Or promoting online banking as a unique offering. Today, banks differentiate themselves on customer service, which in our digital-first world now means OnScreen customer experiences. Digital Customer Service (DCS) has become a strategic priority for banks seeking to deliver positive customer experiences, build […].

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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'Lots of good' will come from open banking: Citi’s innovation chief

American Banker

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FARGO

Banking Exchange

Wells Fargo’s new virtual assistant will launch in 2022 Retail Banking Feature Technology Financial Trends Lines of Business Branch Technology/ATMs Customers Outsourcing/Cloud Feature3.

ATM 88
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UK borrowers warned: the days of cheap mortgages are over

TheGuardian

As interest rate changes are coming ‘thick and fast’, owners may face big rises in their repayments Budget 2021: key points at a glance Budget calculator: what does it mean for me? Read all our budget coverage The era of record low mortgage rates looks to be over, borrowers were warned this week, with the government’s independent forecasters predicting costs will rise rapidly over the next two years.

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Bakkt shares triple on Mastercard, crypto service agreements

BankInovation

Bakkt Holdings Inc., the cryptocurrencies firm that spun off from Intercontinental Exchange earlier this year, tripled after it announced agreements with Mastercard Inc. and fintech firm Fiserv Inc. Gains in the stock accelerated after Bakkt said it has partnered with Fiserv, which offers financial services that allow businesses to move funds into and out of […].

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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IRS reporting plan ‘on life support,’ but banks not celebrating just yet

American Banker

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Survey: Banks ‘Nailed Response’ to PPP, Driving Small Biz Satisfaction

ABA Community Banking

Banks’ efforts to deliver Paycheck Protection Program loans to their small business customers and help them navigate the forgiveness process drove overall customer satisfaction levels to record highs in 2021, according to the latest J.D. Power Small Business Banking Satisfaction Study released today. Small businesses gave their banks a satisfaction score of 829, up from 822 last year.

Survey 85
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Americans paying 25% more towards car loans than 10 years ago

TheGuardian

Consumer Reports study finds many pay high annual percentage rates despite good credit scores while car loan debt soars to $1.4bn Americans with new car loans are paying about 25% more for their vehicles every month compared with a decade ago, according to a new investigation from Consumer Reports, with auto loan debt in the US now surpassing $1.4tn.

Study 96
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Fintech 250 list: 3 trends, 4 fintechs to watch

BankInovation

Across an ever-widening, highly funded global field of fintechs, several major themes are emerging in the latest innovations of banking and financial services. Business analytics and market intelligence firm CB Insights whittled down a pool of more than 17,000 companies to produce its fourth annual Fintech 250 list of "most promising" private fintechs.

Fintech 98
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.