Sat.Nov 27, 2021 - Fri.Dec 03, 2021

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What’s next after 10 years of banking disruption?

Accenture

After a decade of disruption, what has changed for commercial banks?? The digital economy has taken off around much of the world over the past 10 years, and the banking sector has been feeling the impact of this transformation and attempting to keep up with it. In fact, the digital transition in financial services began…. The post What’s next after 10 years of banking disruption?

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Highlights From Federal Bank Regulators’ Joint Statement on Cryptocurrency Assets

Perficient

Recognizing that regulated and non-regulated financial institutions seek to engage in cryptocurrency and crypto asset activities, the three largest federal bank regulators, the Federal Reserve, the Federal Deposit Insurance Corporation, and the Office of the Comptroller of the Currency, recently issued a joint statement on crypto assets. The regulators broadly defined crypto assets as any digital asset implemented using cryptographic techniques.

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OTP Bots Are a Growing Threat: What Financial Institutions Need to Know

Abrigo

OTP bots are the latest fincrime trend. Financial institutions must know how to combat the threat of OTP bots and educate their customers. Learn more about detecting and containing cyber threats at your financial institution. READ MORE. Takeaway 1 OTP bots are designed to socially engineer a victim into divulging sensitive information associated with online accounts.

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New Era of Consumer Engagement by Mladen Vladic

Independent Banker

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Four ways data can improve banks’ bottom line

Accenture

Banks that are mastering data-driven analysis to unlock a detailed understanding of their customers are using that information to drive tenfold returns on investment. Any advantage in knowledge and strategy can be potentially crucial to increasing profits. But customer behaviors are changing so dynamically that most banks don’t get enough access to the right data when they need it, and haven’t mastered the artificial intelligence (AI) tools that can analyze and use the data they receive in

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Budget Surplus? 5 Ways to Invest in Your Financial Institution with This Year’s Excess Budget

Abrigo

Spend Leftover Budget Wisely for Growth Financial institutions with surplus budget funds can invest in growth for next year by spending wisely now. Learn how a core deposit analysis helped improve this institution's forecasts. Read more. Takeaway 1 Some financial institutions have a budget surplus this time of year, and these funds can be spent now to help growth in 2022.

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2021’s Best Community Banks to Work For

Independent Banker

Premium benefits packages, professional development and TLC during the pandemic—this year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as employers. » LESS THAN $250 MILLION. Key Community Bank: Leading by example. By Roshan McArthur.

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3 ways banks can seize wealth management momentum

Accenture

All eyes on a market in motion The wealth management landscape is expanding and evolving so fast that it’s essentially uncharted territory for many middle market banks. Total global household wealth has grown significantly in recent years, jumping 7.4% in 2020 despite the pandemic. We’re also seeing the steady transfer of assets from older to younger….

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Striking a Balance: Fraud Prevention Versus User Experience in Digital Applications

Jack Henry

When it comes to signing up for a new Netflix account, customers can go from first click to watching movies in minutes. This means that when they open a new account at your bank or credit union, they aren’t thinking about the complex security measures that go into protecting their funds. Instead, they’re thinking of the quick and easy process they’ve experienced with their favorite brands.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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3 Keys to Effective Loan Review

Abrigo

How to make loan review more effective When it comes to loan review, there are three key areas to help ensure a more effective process. Would you like other articles like this in your inbox? Takeaway 1 The organizational structure of the loan review process must reflect independence and objectivity. Takeaway 2 It's imperative that FI senior management demonstrate commitment to a robust loan review program. .

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Strategies for fighting remote authentication fraud

Independent Banker

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. By Elizabeth Judd. Say a scammer calls a community bank customer and gains their trust by using information obtained from a major data breach.

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I'm All Fired Up!

Jeff For Banks

//Note: This is not a banking post.// "Ain't nobody livin' in a perfect world, And everybody's out there, cryin' to be heard And now I got a new fire, burnin' in my eyes Lightin' up the darkness, movin' like a meteorite." I'm All Fired Up! This past Sunday, CBS Sunday Morning ran an excellent segment on Pat Benatar and husband / lifelong bandmate Neil Girardo.

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Market Commentary: Week of November 29, 2021

SWBC's LenderHub

Last Week. Another crazy week in a wild year. We spent the first three days of the week ratcheting up the odds of the potential of a faster Fed taper and earlier policy rate hikes, then we spent the day after the Thanksgiving holiday reversing those odds in near panic mode.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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The Future of Noninterest Income at Financial Institutions

Abrigo

Noninterest income pressures present challenges Some financial institutions are adapting offerings that generate service charges and fees - important sources of noninterest income. . You might also like this webinar: "Is inflation the big gift to your 2022 earnings?". WATCH. Takeaway 1 Noninterest income has been trending lower in recent years, but service charges and fees make up a larger share.

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Robert Fisher: Committing to being in the moment

Independent Banker

Photo by Heather Esposito. Let’s collectively commit to being more present in all of our interactions. It won’t be long until we recognize what a true gift that is to ourselves and those we serve. With the holiday season upon us, the concept of “present” takes on a frantic connotation. The quest for the right item can become a daunting task that takes away from its intended spirit of connection.

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Does your bank need an ITM?

ATM Marketplace

In order to determine if your bank needs an ITM, you should ask yourself several questions.

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Crypto unlikely to survive as investment if unregulated, SEC chairman says

BankInovation

Cryptocurrency as an asset class won't survive unless it's properly regulated, and while it isn't, investors face harm — and some that don't want regulation wish to avoid the law. This was the message today from U.S. Securities and Exchange Commission (SEC) Chairman Gary Gensler, who spoke alongside former SEC chairman Jay Clayton at the […].

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Impact of the UK QE on banks’ balance sheets

BankUnderground

Mahmoud Fatouh. Quantitative easing (QE) involves creating new central bank reserves to fund asset purchases. Deposited in the reserves account of the seller’s bank, these reserves can have implications for banks’ asset mixes. In our paper , we use balance sheet data for 118 UK banks to empirically investigate whether the asset compositions of banks involved in the UK QE operations reacted differently in comparison to banks not involved in the initial rounds of QE between March 2009 and July 201

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Beneficial State Bank’s financial activism

Independent Banker

Under the leadership of CEO Randell Leach, Beneficial State Bank is pursuing an ambitious mission of financial activism and strong corporate values. Photo: Ashley Courter. The idea that community banking can be a force for positive change is at the heart of Beneficial State Bank, which engages its customers through financial activism. By Roshan McArthur.

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‘HMRC gave me £775,000 by mistake – and it’s turned into a nightmare’

TheGuardian

Staff processing a £23 parcels duty rebate paid the life-changing sum into a woman’s bank account A woman who woke up to find more than three-quarters of a million pounds had been deposited in her bank account by HMRC has described how she spent a year waiting for it to realise its mistake and reclaim the money and worrying about what would happen when it did.

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Judge blocks Memphis credit union's acquisition of local bank

American Banker

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Crypto opportunity for community banks and credit unions

BankInovation

According to a survey recently commissioned by Finder, 23% of Americans own some form of cryptocurrency, reflecting an increase of more than 60% over the past two years. As consumer interest in digital currency grows, community banks and credit unions need to find ways to bring these digital assets and capabilities to their customers. For […].

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Rebeca Romero Rainey: Focus on the light

Independent Banker

Photo by Robert Severi. While our decisions over the past year have been driven even more by our mission than by our bottom lines, we’ve also achieved good results. Winter is upon us. Dec. 21 marks the solstice, the official start of winter and the shortest, darkest day of the year. But as I see it, that milestone also signals a transition to light, as days grow longer from there.

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U.S. mail delays: more reasons to explore mobile and online banking

PopularBank

You’ve heard U.S. mail delays on the news, read about them in your daily feeds – and perhaps even experienced them yourself. Soon, the old saying “the check is in the mail” may suddenly take on a new reality. Which means now might be a good time to explore alternative payment options. USPS changes delivery timelines. “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.

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Dwolla's plan to capitalize on interchange-fee war

American Banker

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.