Sat.Nov 11, 2023 - Fri.Nov 17, 2023

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How Your Bank Business Model Impacts Performance

South State Correspondent

You are likely in the process of finalizing your strategic plan. The good news is that strategy matters and your team’s time and effort in refining your strategy should pay off. The question is, how much will it pay off? That answer depends on the strategy your bank is pursuing and the underlying business model your bank chooses to leverage. In this article, we look at two very similar institutions, but ones with different bank business models, and show how their model impacts performance.

Strategy 195
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5 Key Advantages of Financial Spreading Technology

Jack Henry

In our digital age, financial institutions must facilitate swift and effortless business loan approvals, where lenders can make decisions without subjecting clients to lengthy delays. Fortunately, this is achievable through the use of financial spreading software, which not only expedites decisions but also reduces costs.

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A risk-based, time-saving approach to annual loan review

Abrigo

Streamline your annual review process Which loans need them, what processes to avoid, and how to save time working with borrowers' complex credit needs. Read the 2023 Loan Review Survey results for expert analyses of emerging trends WATCH WEBINAR Takeaway 1 Annual loan review is separate from covenant testing and underwriting, but many banks conflate these processes.

Analysis 195
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How Will We Fund That Low Rate, Low Covenant Loan?

Jeff For Banks

Emily McCormick 's ( Bank Director Magazine ) most recent Common Threads newsletter post on LinkedIn got me thinking? How did that 5.5%-6% loan, described by Jeff Rose, CEO of Ambank Holdings, get to committee or even make it past the lender? Banking is one of those businesses that requires bankers to be less stupid than their competitors. And when competitors start funding 6% loans with 5% money, they start pulling those in their competitive eco-system with them.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Community Banker of the Year: OFG Bancorp's José Rafael Fernández

American Banker

OFG Bancorp's CEO José Rafael Fernández has weathered tough times during Puerto Rico's economic downturn. Now he is hopeful that his bank can seize on the better times ahead.

More Trending

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Banks embrace rewards, personalized tools for small businesses

ATM Marketplace

How can banks help small businesses? By taking lessons from consumer products and offering them rewards, tools and personalized services.

Tools 88
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How credit unions are adapting to climate change

American Banker

Whether it's bracing for a hurricane or helping members reduce their environmental impact, many credit unions are making the planet's health a focal point of community engagement.

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Loan covenants refresher: What, when, why & how

Abrigo

Support credit risk management Understanding loan covenants, when financial institutions should use them, and how to monitor them supports strong lending portfolios and credit risk management best practices. Review the 2023 Loan Review Survey results with experts and get their take on emerging trends and best practices WATCH WEBINAR Takeaway 1 Loan covenants are critical to banks and credit unions to manage credit risk, especially when borrowers face stress.

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Resilient small businesses bolster community banks' credit quality

American Banker

But high costs and any downturn in the economy could weigh on lenders and their commercial borrowers in coming months, economists caution.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Shift4 CEO entertains acquisition interest

Payments Dive

CEO Jared Isaacman said the payment processing company is fielding acquisition interest from “several parties.

Payments 468
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Retail Deposits: Analyzing Deposit Stickiness in the Current Interest Rate Environment

Perficient

In our previous article, “ Transaction Accounts: Analyzing Deposit Stickiness in the Current Interest Rate Environment ,” Perficient’s Financial Services Risk Management and Regulatory Capabilities Center of Excellence (CoE) explored the sharp decline in transaction account balances over an 18-month period. Now, we will delve into the stability of retail deposits from the same bank over the same timeframe, determining whether they were resilient compared to transaction accounts.

Retail 221
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For faster loan origination, stop doing this

Abrigo

How to close more loans by speeding up lending and credit analysis Seeking a quicker loan origination workflow is worth it. Learn where to find opportunities for improvement. You might also like this on-demand webinar on the red flags of emerging CRE risk. WATCH Takeaway 1 A critical look at the existing steps for loan requests and credit underwriting helps uncover ways to offer faster loan decisions.

Lending 221
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The Power Of Three – Using Our Updated Loan Proposal Generator

South State Correspondent

Our article last week ( HERE ) discussed the “power of three” marketing rule and how to use it for loan proposals. The rule states that human brains make better decisions when given a small selection of appropriate options but not too many to become confused. One or two options are usually insufficient, and five or more options are too many, but successful banks present three (sometimes four options) that reflect what the lender understands as the borrower’s goals in financing

Tools 195
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Visa warns consumers about holiday fraud

Payments Dive

Better spelling on fake merchant sites and more advanced card skimmers are among the latest schemes that will be deployed by fraudsters during the year-end holiday shopping season.

Fraud 435
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Eleventh Circuit rules consumers can recover statutory damages for willful FCRA violations without proving actual damages

CFPB Monitor

Joining every other circuit to address the same issue, the U.S. Court of Appeals for the Eleventh Circuit recently ruled that a consumer does not have to prove actual damages to recover statutory damages for willful violations of the Fair Credit Reporting Act. In Omar Santos, et al. v. Experian Information Solutions, Inc.

Report 142
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The true cost of fraud

Abrigo

Measuring the cost of fraud losses. The true cost of fraud goes beyond the initial reported fraud losses Would you like other articles like this in your inbox? Takeaway 1 Fraud scams made worse by the pandemic continue to be successful, while crypto-scams are emerging. Takeaway 2 A worsening economy increases the fundamentals of fraud, pressure, opportunity, and rationalization.

Fraud 195
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Profits in a time of inflation: what do company accounts say in the UK and euro area?

BankUnderground

Gabija Zemaityte and Danny Walker Inflation has been high in many countries since 2021. Some have said that companies have increased their profits over that period: so-called ‘greedflation’. We use published company accounts for thousands of large listed companies to look for signs of increased profits in the data. Consistent with previous analysis of aggregate incomes , price indices and business surveys , we find no evidence of a rise in overall profits in the UK – prices have gone up alongsid

Company 138
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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The Clearing House nabs top Fed official

Payments Dive

The new hire is tasked with boosting adoption of The Clearing House’s RTP real-time payments system, as the new rival Federal Reserve FedNow system seeks to attract clients.

System 434
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Dept. of Education issues framework for student loan servicer accountability

CFPB Monitor

The White House signaled last week that, with the resumption of federal student loan payments, federal student loan servicers can expect to face increased scrutiny. The Department of Education issued a “ Framework for Student Loan Servicer Oversight and Accountability to Protect Borrowers ” and indicated that “[t]he framework’s strategies help the Department to encourage servicers to better support borrowers and allows the Department to hold their feet to the fire when they have servicing failur

Strategy 134
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2023 ATM & Self-Service Software Trends

ATM Marketplace

The ATM and self-service industry is here to stay, but it’s no longer business as usual. We are at the cusp of a self-service revolution where market players are required to be more efficient, innovative and customer-centric than ever before. Download this report to learn more about ATM and self-service trends in 2023.

ATM 125
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Change the Game With New Ideas and Exciting Possibilities: Reflecting on 2023’s Jack Henry™ Connect

Jack Henry

Dive into fintech revelations from Jack Henry Connect! From Jack Henry Platform to Financial Crimes Defender and FedNow insights. Shape banking's future.

Fintech 122
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Lightspeed aims to fend off rivals on international stage

Payments Dive

Competing restaurant point-of-sale players have set their sights on international growth, but they’re likely to find the European market tougher than the U.S. market, Lightspeed’s CEO said.

Marketing 418
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Deutsche Bank looks to gen AI for coding, CX

BankInovation

Deutsche Bank is exploring generative AI within its operations as it looks to third-party startups to develop the technology. “Artificial intelligence is one of the most important technology trends for the financial industry, with significant potential to make business processes more efficient,” a Deutsche Bank spokesperson told Bank Automation News.

Trends 118
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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

ATM Marketplace

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5. Rewards.

Branding 119
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Nigel Farage to sue NatWest and wants a class action over bank account closures

TheGuardian

Closures at subsidiary Coutts led to resignation of Alison Rose, the chief executive of NatWest Nigel Farage is to launch a legal battle with NatWest over the closure of his accounts at its private bank subsidiary Coutts. The debanking scandal ultimately led to the resignation of Alison Rose, the chief executive of NatWest, in July and the departure of Peter Flavel, the chief executive of Coutts, soon after.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.