Sat.Jan 22, 2022 - Fri.Jan 28, 2022

article thumbnail

There’s No Secret Sauce: Put Financial Services Customer First, and You Too Will Grow

Perficient

TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. On its earnings call, the company elaborated that this in part was due to its dedicated, people-oriented approach to business. TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth.

article thumbnail

10 trends shaping post-digital banking innovation

Accenture

Most of the time, major moments of change only become obvious in retrospect. But the COVID-19 pandemic has been a watershed moment for banking visible in real-time. Each new day in 2022 takes us further into this new era of banking. Today’s banks are more intentional that reactive, more likely to challenge conventions than respect…. The post 10 trends shaping post-digital banking innovation appeared first on Accenture Banking Blog.

Trends 426
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Coming Rate Hike Should Nudge Bankers to Focus on Deposit Management Strategy

Abrigo

Higher Fed Rates Ahead: Plan Now to Manage Impact on Deposits The Fed's signal of higher interest rates reiterates the importance of financial institution ALM and deposit management strategies, policies, and programs. . You might also like this webinar, "ALM Basics: Best Practices in Measuring, Monitoring and Controlling IRR" WATCH . Takeaway 1 Without proper ALM planning and deposit management, the expected Fed rate hike might not generate expected rewards. .

Strategy 195
article thumbnail

How the Semiconductor Shortage Will Impact Auto Lending in 2022

SWBC's LenderHub

Semiconductor supply chain issues caused major headaches for auto lenders throughout 2021 and vehicle production continues to suffer into 2022. In this blog post, we’ll take a deep dive into how demand for computer chips is expected to impact auto sales in the coming months.

Lending 148
article thumbnail

Thinking About How To Lessen Your Burden During Month-End Close? Skystem Can Help!

Most people dread the nearing of the month-end close and reconciliation process, and who can blame them? It's typically a tedious, long, stressful process; but it doesn't have to be. Implementing automation into your month-end process can significantly reduce this headache by automating up to 40% of your reconciliation and saving nearly 30% of your time spent.

article thumbnail

The Pros and Cons of a Potential U.S. Central Bank Digital Currency (CBDC)

Perficient

On January 20, 2022 the Federal Reserve released a discussion paper that examined both the pros and cons of a potential U.S. Central Bank Digital Currency (CBDC). The Federal Reserve invited comments from the public, in particular regarding whether and how a CBDC could improve America’s safe and effective domestic payments system. For the purpose of the paper, the Federal Reserve defined a CBDC as a digital liability of a central bank that is widely available to the general public.

More Trending

article thumbnail

Jump-Start Digital Transformation with Change Management

Abrigo

Change Management Helps Financial Institutions with Digitalization Bank and credit union executives who manage the people side of digital transformation have more success. . You might also like this whitepaper, "Leading a Successful Software Implementation." DOWNLOAD. Takeaway 1 Financial institution executives seek additional advances in digitalization that have helped them through the pandemic. .

article thumbnail

Market Commentary: Week of January 24, 2022

SWBC's LenderHub

Last Week. Last week was simply brutal. In rates, a 100% probability of four FOMC rate hikes in 2022 is priced into the front of the yield curve with some, like Goldman Sachs, predicting a hike at every meeting starting March 16 or seven in total. Meanwhile, the Treasury yield curve flattened as signs point to a slowing recovery. Combining a slow down with the specter of the Fed aggressively tightening policy is most unpleasant.

Marketing 147
article thumbnail

There is No Secret Sauce: Put Financial Services Customers First and You Will Grow

Perficient

TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. On its earnings call, the company elaborated that this in part was due to its dedicated, people-oriented approach to business. TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth.

article thumbnail

Empathetic banking at the zero moment of truth

Accenture

As I touched on in previous posts, banks operating in today’s financial ecosystem are being forced to reconcile traditional models of customer service with customers’ expectations of digitized experiences. It is no longer enough to simply have products and services to offer—banks today understand the need to perceive and respond to both the emotional and….

article thumbnail

New York Lien Law Essentials: 5 Key Facts for Commercial Lenders

Dive into the complexities of New York lien laws with our comprehensive eBook, 'New York Lien Law Essentials: 5 Key Facts for Commercial Lenders.' In this detailed guide, we explore the critical formalities necessary for lenders navigating ground-up construction and fix-and-flip projects in the New York market. From documentation requirements to the implications of non-compliance, learn how to safeguard your lending position and prioritize legal adherence.

article thumbnail

Three Guiding Principles for Digital-First Engagement

Cisco

It is often said financial services businesses are built on relationships. The truth of this adage lies in the essentialness of financial needs and the role of trust in financial relationships. It’s a key reason why the existence of digital-only financial services has yet to cause the far-reaching disruption seen in other industries. Incumbent financial institutions continue to build trust- based relationships through the expertise of their financial professionals while pursuing digitizati

Meeting 100
article thumbnail

ATM deposits shouldn't be optional

ATM Marketplace

Many ATMs accept cash deposits, but sometimes the feature doesn't work due to a variety of technical issues. Financial institutions need to step up their game when it comes to this service issue, because ATM deposits shouldn't be optional.

ATM 97
article thumbnail

Fintech funding: Crypto asset-tracking, credit-building firms reach unicorn status

BankInovation

Topping the news for fintech funding this week are two unicorns: a California cryptocurrency asset-tracking platform provider and a New York credit-building platform provider, both of which reached valuations of more than $1 billion. And, two London-based fintechs, one in crypto business trading services and the other in investment management, had nearly identical $59 million […].

Fintech 98
article thumbnail

Merchants Financial Group, Inc. Announces Earnings of $28,770,000 for 2021

MerhantsBanks

Merchants Financial Group, Inc. (MFGI) announced year-end earnings for 2021 with net income of $28,770,000, according to MFGI President & CEO Gregory M. Evans. The earnings exceeded MFGI’s plan for the year by more than $8.2 million and is an increase of 33.8% over 2020 earnings. “During another unique year, our team was amazing at […].

Groups 98
article thumbnail

The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

article thumbnail

Preferred habitat behaviour in the gilt market

BankUnderground

Julia Giese, Michael Joyce, Jack Meaning and Jack Worlidge. Every financial market transaction has two parties, each with their own preferences. One channel through which quantitative easing works rests on these differences: preferred habitat investors value certain assets above others for non-pecuniary reasons, beyond risk and return. Central bank asset purchases of the preferred asset create scarcity, which may lead to compensating price adjustment, with spillovers to other assets and the macr

article thumbnail

Hopes shattered as banks fail to pass on interest rate rise

TheGuardian

The Bank of England upped the base rate to 0.25% in December, but since then only a handful of savers have felt the benefit The recent unexpected rise in interest rates could have been the good news that savers had waited so long for. But more than five weeks after the Bank of England increased rates , only four financial firms have passed on the full rise to all, or nearly all, of their variable-rate savings account customers.

92
article thumbnail

Listen: Bank technology spend rises

BankInovation

In this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News editors drill down on technology spending at banks. After the COVID-19 pandemic led to a holding pattern for IT budgets in 2020 and the first half of 2021, tech spending is on the rise again with large banks increasing or planning to […].

article thumbnail

Wells Fargo Appoints Chief Risk Officer

Banking Exchange

In addition, Nicolet National Bank names chief innovation officer and Trustmark National Bank hires chief risk officer Risk Management Feature3 Feature Human Resources Management.

article thumbnail

2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

article thumbnail

The macroprudential toolkit: effectiveness and interactions

BankUnderground

Stephen Millard, Margarita Rubio and Alexandra Varadi. The 2008 global financial crisis showed the need for effective macroprudential policy. But what tools should macroprudential policy makers use and how effective are they? We examined these questions in in a recent staff working paper. We introduced different macroprudential tools into a dynamic stochastic general equilibrium (DSGE) model of the UK economy and compared their impact on the economy and household welfare, as well as their intera

article thumbnail

City of London returns to the office – in pictures

TheGuardian

Photographer Andy Hall has being photographing the Square Mile as people gradually return to the office. Plan B restrictions are set to be lifted on 26 January in England Continue reading.

92
article thumbnail

Capital One’s tech-related spend shoots up 11% YoY

BankInovation

Tech labor costs are an “elephant in the room” for technology companies and banks. While that’s true for Capital One, the $432.4 billion bank may face “more of a headwind” with regard to the tech talent shortage, CEO Rich Fairbank said during this week’s earnings call. “I want to savor that for a second,” Fairbanks […].

Capital 98
article thumbnail

This week’s podcast: A look at key Bank Secrecy Act (BSA)/anti-money laundering (AML) developments in 2021 and expectations for 2022

CFPB Monitor

The topics discussed include the historic changes made by the AML Act at the beginning of 2021, including the Corporate Transparency Act (CTA); the proposed FinCEN rules to implement the CTA’s beneficial ownership reporting requirements; the CTA’s implications for financial institutions’ customer due diligence compliance obligations; FinCEN’s list of priorities for AML and countering the financing of terrorism; potential AML regulation of the real estate industry; and expectations for future BSA

article thumbnail

Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

article thumbnail

Three Strategies to Win Small Business in 2022

Jack Henry

The year 2021 introduced the world to more small businesses than ever before. Many entrepreneurs turned losing their jobs (or gaining a few hours in their commute-free days) into opportunities to pursue dreams. Applications to form new businesses were up by 58% in the first nine months of 2021. What’s most interesting about this trend is that many are taking a less risky approach to starting a business in the form of “side hustles,” or projects worked on in free time alongside their full-time jo

article thumbnail

Compliance Spotlight: Navigating Nacha’s Account Validation Rule

SWBC's LenderHub

Effective March 19, 2021, Nacha’s account validation rule requires ACH originators of WEB entries to use a commercially reasonable fraud detection system to verify new consumer account information. WEB debit entries, by definition, are debits to consumers’ accounts where authorization is communicated via the internet or a wireless network. Nacha does not require a specific method to be used for account validation but has provided examples of acceptable forms of validation.

article thumbnail

Blockchain-fueled stock exchange BSTX gets greenlight From SEC

BankInovation

The BSTX exchange won approval from U.S. regulators for a plan to use blockchain technology to fuel key aspects stock trading. The approval, announced on the SEC’s website late Thursday, is being hailed by some as a milestone in a push for regulated crypto markets. However, the SEC said in its filing that the go-ahead […].

article thumbnail

US Bank Branch Closures Increase by 38% in 2021

Banking Exchange

2,927 bank branches closed last year, as bank customers opted for mobile and digital offerings Community Banking Branch Technology/ATMs Customers Performance Core Systems Mobile Online Feature3 Feature Management Financial Trends Lines of Business Fintech.

US 78
article thumbnail

Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper