Accenture

JANUARY 26, 2022

Most of the time, major moments of change only become obvious in retrospect. But the COVID-19 pandemic has been a watershed moment for banking visible in real-time. Each new day in 2022 takes us further into this new era of banking. Today’s banks are more intentional that reactive, more likely to challenge conventions than respect…. The post 10 trends shaping post-digital banking innovation appeared first on Accenture Banking Blog.

Trends 510

Trends Digital Banking Innovation US 510

Perficient

JANUARY 26, 2022

TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. On its earnings call, the company elaborated that this in part was due to its dedicated, people-oriented approach to business. TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth.

Customer Experience 484

Customer Experience Strategy Digital Strategies Analytics 484

Abrigo

JANUARY 27, 2022

Higher Fed Rates Ahead: Plan Now to Manage Impact on Deposits The Fed's signal of higher interest rates reiterates the importance of financial institution ALM and deposit management strategies, policies, and programs. . You might also like this webinar, "ALM Basics: Best Practices in Measuring, Monitoring and Controlling IRR" WATCH . Takeaway 1 Without proper ALM planning and deposit management, the expected Fed rate hike might not generate expected rewards. .

Strategy 195

Strategy Management Policies Lending 195

SWBC's LenderHub

JANUARY 24, 2022

Semiconductor supply chain issues caused major headaches for auto lenders throughout 2021 and vehicle production continues to suffer into 2022. In this blog post, we’ll take a deep dive into how demand for computer chips is expected to impact auto sales in the coming months.

Lending 148

Lending 148

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Accenture

JANUARY 23, 2022

The market turmoil of 2020-2021, along with an unprecedented surge that has renewed a focus on retail investors, has pushed direct investing platforms into the spotlight. With this rise of the retail investor comes significant opportunity, as recently highlighted by our colleague Scott Reddel. From a customer experience perspective, direct investing is nothing new.

Retail 370

Retail social media Customer Experience Community 370

Abrigo

JANUARY 25, 2022

Change Management Helps Financial Institutions with Digitalization Bank and credit union executives who manage the people side of digital transformation have more success. . You might also like this whitepaper, "Leading a Successful Software Implementation." DOWNLOAD. Takeaway 1 Financial institution executives seek additional advances in digitalization that have helped them through the pandemic. .

Management 195

Management Software Survey Fintech 195

SWBC's LenderHub

JANUARY 24, 2022

Last Week. Last week was simply brutal. In rates, a 100% probability of four FOMC rate hikes in 2022 is priced into the front of the yield curve with some, like Goldman Sachs, predicting a hike at every meeting starting March 16 or seven in total. Meanwhile, the Treasury yield curve flattened as signs point to a slowing recovery. Combining a slow down with the specter of the Fed aggressively tightening policy is most unpleasant.

Marketing 147

Marketing Policies Meeting Capital 147

Accenture

JANUARY 27, 2022

As I touched on in previous posts, banks operating in today’s financial ecosystem are being forced to reconcile traditional models of customer service with customers’ expectations of digitized experiences. It is no longer enough to simply have products and services to offer—banks today understand the need to perceive and respond to both the emotional and….

Operations 195

Operations Customer Experience Digital Banking 195

Perficient

JANUARY 26, 2022

TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. On its earnings call, the company elaborated that this in part was due to its dedicated, people-oriented approach to business. TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth.

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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BankUnderground

JANUARY 26, 2022

Stephen Millard, Margarita Rubio and Alexandra Varadi. The 2008 global financial crisis showed the need for effective macroprudential policy. But what tools should macroprudential policy makers use and how effective are they? We examined these questions in in a recent staff working paper. We introduced different macroprudential tools into a dynamic stochastic general equilibrium (DSGE) model of the UK economy and compared their impact on the economy and household welfare, as well as their intera

Policies 130

Policies Capital Lending Tools 130

ATM Marketplace

JANUARY 25, 2022

Many ATMs accept cash deposits, but sometimes the feature doesn't work due to a variety of technical issues. Financial institutions need to step up their game when it comes to this service issue, because ATM deposits shouldn't be optional.

ATM 98

ATM 98

Cisco

JANUARY 26, 2022

It is often said financial services businesses are built on relationships. The truth of this adage lies in the essentialness of financial needs and the role of trust in financial relationships. It’s a key reason why the existence of digital-only financial services has yet to cause the far-reaching disruption seen in other industries. Incumbent financial institutions continue to build trust- based relationships through the expertise of their financial professionals while pursuing digitizati

Meeting 100

Meeting Customer Experience Study Tools 100

BankInovation

JANUARY 28, 2022

Topping the news for fintech funding this week are two unicorns: a California cryptocurrency asset-tracking platform provider and a New York credit-building platform provider, both of which reached valuations of more than $1 billion. And, two London-based fintechs, one in crypto business trading services and the other in investment management, had nearly identical $59 million […].

Fintech 98

Fintech New York California cryptocurrency 98

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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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BankUnderground

JANUARY 25, 2022

Julia Giese, Michael Joyce, Jack Meaning and Jack Worlidge. Every financial market transaction has two parties, each with their own preferences. One channel through which quantitative easing works rests on these differences: preferred habitat investors value certain assets above others for non-pecuniary reasons, beyond risk and return. Central bank asset purchases of the preferred asset create scarcity, which may lead to compensating price adjustment, with spillovers to other assets and the macr

Marketing 118

Marketing Case Study Groups Policies 118

MerhantsBanks

JANUARY 27, 2022

Merchants Financial Group, Inc. (MFGI) announced year-end earnings for 2021 with net income of $28,770,000, according to MFGI President & CEO Gregory M. Evans. The earnings exceeded MFGI’s plan for the year by more than $8.2 million and is an increase of 33.8% over 2020 earnings. “During another unique year, our team was amazing at […].

Groups 98

Groups 98

TheGuardian

JANUARY 23, 2022

The Bank of England upped the base rate to 0.25% in December, but since then only a handful of savers have felt the benefit The recent unexpected rise in interest rates could have been the good news that savers had waited so long for. But more than five weeks after the Bank of England increased rates , only four financial firms have passed on the full rise to all, or nearly all, of their variable-rate savings account customers.

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BankInovation

JANUARY 28, 2022

In this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News editors drill down on technology spending at banks. After the COVID-19 pandemic led to a holding pattern for IT budgets in 2020 and the first half of 2021, tech spending is on the rise again with large banks increasing or planning to […].

Technology 98

Technology Retail 98

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Banking Exchange

JANUARY 24, 2022

In addition, Nicolet National Bank names chief innovation officer and Trustmark National Bank hires chief risk officer Risk Management Feature3 Feature Human Resources Management.

Risk Management 78

Risk Management Resources National Innovation 78

CFPB Monitor

JANUARY 27, 2022

The topics discussed include the historic changes made by the AML Act at the beginning of 2021, including the Corporate Transparency Act (CTA); the proposed FinCEN rules to implement the CTA’s beneficial ownership reporting requirements; the CTA’s implications for financial institutions’ customer due diligence compliance obligations; FinCEN’s list of priorities for AML and countering the financing of terrorism; potential AML regulation of the real estate industry; and expectations for future BSA

Compliance 78

Compliance Regulation Industry Report 78

TheGuardian

JANUARY 25, 2022

Photographer Andy Hall has being photographing the Square Mile as people gradually return to the office. Plan B restrictions are set to be lifted on 26 January in England Continue reading.

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BankInovation

JANUARY 27, 2022

Tech labor costs are an “elephant in the room” for technology companies and banks. While that’s true for Capital One, the $432.4 billion bank may face “more of a headwind” with regard to the tech talent shortage, CEO Rich Fairbank said during this week’s earnings call. “I want to savor that for a second,” Fairbanks […].

Capital 98

Capital Technology Company Fintech 98

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

Jack Henry

JANUARY 27, 2022

The year 2021 introduced the world to more small businesses than ever before. Many entrepreneurs turned losing their jobs (or gaining a few hours in their commute-free days) into opportunities to pursue dreams. Applications to form new businesses were up by 58% in the first nine months of 2021. What’s most interesting about this trend is that many are taking a less risky approach to starting a business in the form of “side hustles,” or projects worked on in free time alongside their full-time jo

Strategy 78

Strategy Community Bank Community Trends 78

SWBC's LenderHub

JANUARY 27, 2022

Effective March 19, 2021, Nacha’s account validation rule requires ACH originators of WEB entries to use a commercially reasonable fraud detection system to verify new consumer account information. WEB debit entries, by definition, are debits to consumers’ accounts where authorization is communicated via the internet or a wireless network. Nacha does not require a specific method to be used for account validation but has provided examples of acceptable forms of validation.

Compliance 78

Compliance Fraud Examples System 78

Banking Exchange

JANUARY 26, 2022

2,927 bank branches closed last year, as bank customers opted for mobile and digital offerings Community Banking Branch Technology/ATMs Customers Performance Core Systems Mobile Online Feature3 Feature Management Financial Trends Lines of Business Fintech.

US 78

US ATM Community Bank Community 78

BankInovation

JANUARY 24, 2022

Florida-based Locality Bank is partnering with banking core vendor Nymbus to provide integrated digital banking services to small business customers, launching this month with a focus on cloud-native community banking and lending. The $35 million challenger bank also has a physical branch for hybrid customers, Chief Technology Officer Corey LeBlanc told Bank Automation News.

Florida 98

Florida Community Bank Digital Banking Lending 98

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Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

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