Sat.Sep 11, 2021 - Fri.Sep 17, 2021

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Q2 2021 US credit card issuer snapshot

Accenture

Key themes Purchase volume has continued to exhibit a strong rebound (up 20%+ QoQ for all issuers) and has largely returned to pre-pandemic levels; American Express, in particular, points to a healthy return of T&E spend as a growth driver. YoY purchase volume growth was substantial given that Q2 2020 was the height of the…. The post Q2 2021 US credit card issuer snapshot appeared first on Accenture Banking Blog.

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7 Highlights from the Latest FDIC Quarterly Banking Profile

Abrigo

Banking Trends from the FDIC's 2Q Report Net interest margin reached a new record low, but positive signs emerged in lending. You might also like this webinar: "The Basics of Consumer Lending." WATCH. Banking Data. Summary of the Latest FDIC Quarterly Profile. Takeaway 1 Nearly two-thirds of banks actually reported higher net interest income, but aggregate net interest income fell.

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Augmented Chat: The Benefits of Personal Service in Digital Contexts

Jack Henry

Heidi Kassab, CEO of Cornerstone Community Financial (CCF) in Michigan, wasn’t thinking about a global pandemic when she decided to implement a secure, augmented chat solution. In fact, she wasn’t sure why her digital banking provider was so focused on building the new technology back in 2018. “[Ben Metz] told me about this new plan, and I just looked at him and said, ‘Are you crazy?

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Equity Market Duration and the Wizard of Oz

SWBC's LenderHub

Last week, Bank of America Corp.’s head of U.S. equity and quantitative strategy, Savita Subramanian, said something very interesting about the S&P 500: “The S&P 500 has essentially turned into a 36-year, zero-coupon bond,” Subramanian said in an interview on Bloomberg TV’s Surveillance. “If you look at the duration of the market today, it’s basically longer duration than it’s ever been.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Four steps to scale empathetic banking in moments that matter

Accenture

The COVID-19 pandemic upended people all around the globe, causing many to re-evaluate aspects of their life, including their relationship with banks. During such a difficult period, many customers are asking their banks to show a deeper understanding of their particular financial and emotional situation, which is the core of what we call empathetic banking.

More Trending

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‘China’s Lehman Brothers moment’: Evergrande crisis rattles economy

TheGuardian

President Xi Jinping faces serious test of his financial reforms as struggles of property giant send ripples through real-estate sector The crisis engulfing Evergrande, China’s second-biggest property company, is the greatest test yet of President Xi Jinping’s effort to reform the debt-ridden behemoths of the Chinese economy. It could also be the most significant test that China’s financial system has faced in many years.

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Winners announced for Bank Customer Experience Awards

ATM Marketplace

The winners of the Bank Customer Experience Awards were officially announced at the awards show during the Bank Customer Experience Summit, held in Chicago from Sept. 13 to 15. These awards honor innovators in the financial industry that deliver innovative customer experiences.

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Lost Your Credit Card? Here’s What You Can Do

BankBazaar

Have you lost your Credit Card? Don’t panic. We’re here to help you act quickly before it can hamper your finances. To be honest, a Credit Card is quite easy to lose. After all, it’s a tiny plastic card that is easy to overlook. However, losing your plastic buddy may be nothing short of a nightmare. If you’ve lost your Credit Card recently, this article is for you.

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3 tenets to automating better and faster

BankInovation

Banks have made substantial investments to make their businesses more resilient, which helped many withstand the worst impacts of the pandemic. But the transition to digital strategies and processes still rates as a big risk, ranking fourth in a recent EY survey of bank chief risk officers. Only credit, cybersecurity and climate-change risk ranked higher, EY […].

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Fine-tuning Digital for Relationship Banks

Banking Exchange

The digital engine for a business bank that leads with a personal relationship focus requires a different mindset Technology Financial Trends Feature Feature3 Digital Fintech Customers Commercial.

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Hatchet ATM attack reveals importance of security

ATM Marketplace

On Aug. 15, a man in Manhattan simply withdrawing cash was attacked by another man with a hatchet. This event reveals the importance of using innovative security solutions to keep guests safe.

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Trade groups file appeal from federal district court’s award of summary judgment to CFPB in challenge to payday loan rule

CFPB Monitor

The two trade groups challenging the payment provisions in the CFPB’s 2017 final payday/auto title/high-rate installment loan rule have filed an appeal with the Fifth Circuit from the Texas federal district court’s final judgment granting the CFPB’s summary judgment motion and staying the compliance date for the payment provisions until 286 days after August 31, 2021.

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Bank of America partners with Indian school for new innovation center

BankInovation

As the pace of automation innovations accelerates, Charlotte, N.C.-based Bank of America is partnering with the Indian Institute of Management Ahmedabad (IIMA) — India’s premier global management school — to launch the Centre for Digital Transformation. The Centre, launched August 26, aspires to become a vibrant knowledge hub for academia, policymaking and the private sector […].

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Market Commentary: Week of September 13, 2021

SWBC's LenderHub

Last Week. It was a tough week for stocks as the S&P 500 fell every day of the holiday-shortened trading week. The drumbeat of Wall Street equity analysts and strategists calling for a chilly fourth quarter got louder and louder as the week went on. With COVID-19 once again on the rampage, global economic forecasts—as well as actual data—seem to be telling a gloomy story.

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Bank Customer Experience panel addresses finding the balance of tech and touch

ATM Marketplace

Banks often have issues finding the right mixture of both technology and the human touch to reach customers. A panel at the Bank Customer Experience Summit addressed how banks can find the right combination of high tech and the human touch by using lessons from both Hollywood and Truist.

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CFPB Sues LendUp Loans for Allegedly Violating 2016 Consent Order and Allegedly Continuing to Deceive Borrowers

CFPB Monitor

The CFPB has filed a lawsuit against Oakland, CA-based online lender LendUpLoans alleging that LendUp is in violation of a 2016 Consent Order that required the lender to pay over $3.5 million in consumer redress as well as civil penalties and to cease misleading consumers with alleged false claims about the cost of loans and the benefits of repeat borrowing.

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Listen: Temenos on cores, clouds and a virtual COO

BankInovation

Banks of all levels, from large global firms to credit unions and challenger banks, are expressing interest in modernizing their core, Temenos Americas President Jacqueline White tells Bank Automation News in this week’s episode of “The Buzz” podcast. The reason varies, but core technology is aging, and with it the employees who can code in […].

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Designing a Useful, Usable, and Desirable Digital Payments Experience

SWBC's LenderHub

We’ve all heard the term user experience (UX) a lot in recent years, but what does UX actually mean for financial institutions and their digital payments platforms ? In this blog post, we’ll let you know why UX design should be a vital part of your digital strategy. We’ll also discuss the top three factors that can make or break your borrowers’ digital payments experience.

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Santander Bank Offers $400 Checking Account Bonus

BankDeals

Santander Bank is currently offering a $400 bonus when opening a new Select Checking account. Available in CT, DE, MA, NH, NJ, NY, PA, RI, and portions of FL.

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Federal Reserve publishes paper on bank/fintech partnerships

CFPB Monitor

Last week, the Federal Reserve Board published a paper on partnerships between community banks and fintech companies, “Community Bank Access to Innovation through Partnerships.” The Fed’s publication of the paper is another indication of the increased attention that regulators are paying to bank relationships with fintechs. It follows the publication at the end of last month of a guide by the Fed, OCC, and FDIC that is intended to assist community banks in conducting due diligence when conside

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ESG: The devil in the data

BankInovation

Banks looking to custom build their own environmental, social and corporate governance (ESG) solutions must determine which data sets to use as they build out their ESG platforms. A wide range of datasets exists that measure ESG both broadly and minutely — so choosing the right dataset makes a difference. Global IT research consultants the […].

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Growing Past $50 Billion: What Banks Need To Know About Section 165 of the Dodd-Frank Act

Perficient

Section 165(a) of the Dodd-Frank Act requires the Federal Reserve to establish “enhanced supervision and prudential standards” for bank holding companies with more than $50 billion assets. This scrutiny level is stronger than the standards applicable to smaller institutions and increases based on a bank holding company’s unique riskiness. A. Standards the Federal Reserve Must Apply: (i) Risk-based Capital Requirements and Leverage Limits.

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Bank of America’s New-Look Leadership Team

Banking Exchange

CEO Brian Moynihan is to lead the bank’s most diverse management team in history Management Feature Human Resources Financial Trends Feature3 Diversity.

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Fintech Funding Trends In Europe

CB Insights

In 2021 so far, fintech companies in Europe have already eclipsed 2020’s full-year funding totals. Our Europe-based fintech funding update digs into the deals driving funding activity across the continent and looks at key trends across sectors including payments, banking, insurance, services for small- and medium-sized businesses (SMBs), and more. get the full report.

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Meadows Bank bets on new Jack Henry security solution

BankInovation

Jack Henry Banking is deploying SecurePort, a solution that seeks to help banks provide end-users with timely access to their accounts, in case bank systems fail. Jack Henry Banking is the banking division of core provider Jack Henry & Associates. Backing up critical customer account data each night by managing their vault or using a […].

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se