Sat.Dec 26, 2020 - Fri.Jan 01, 2021

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Predictions for 2021: The World is a Digital Place

Payments Dive

2020 was a difficult year in many aspects, but it also challenged the payments industry to find new solutions to work through the limitations of the pandemic. Seth Brennan, CEO of North Lane Technologies, a payments industry veteran, shares his thoughts on the year ahead

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Banks Get Smart on Fintech

ABA Community Banking

What venture capital sees when it surveys the bank tech landscape. The post Banks Get Smart on Fintech appeared first on ABA Banking Journal.

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Contextual Banking Awaits Its Star Turn

PYMNTS

As treasury management becomes increasingly digital, a bank’s corporate banking clients face challenges when it comes to modernizing treasury workflows. Ideally, they need to change existing ecosystems without giving rise to a major IT project. To that end, as Lisa Shields , CEO of FISPAN , told Karen Webster, contextual business banking, with service embedded within enterprise resource planning (ERP) and business banking, is ready to take off.

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Perficient Colleague Creates Pay It Forward Chain of Kindness for Dogs for Adoption in Charlotte, NC

Perficient

When Perficient’s campaign of kindness “Make a December Difference” launched in November of 2020, Matt Kislowski , Client Services Director at Perficient, had no idea the impact he and his family would personally make. “This is one of the coolest things I’ve ever seen a company do — I’m thrilled to be a part of it!” Matt Kislowski, Client Services Director at Perficient.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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3 Payments Trends to Watch in 2021

Payments Dive

As 2021 rapidly approaches, many of us are hoping for better days after the whirlwind year of 2020. While COVID-19 has certainly had an impact on every industry, certain trends that began in 2019 continued to develop in 2020, and some of them may even blossom fully in 2021

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More Trending

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Inside The Mind Of The Digital-First Consumer

PYMNTS

The consumers who shopped for anything from groceries to sporting goods to cars in December of 2019 are completely different from the ones who shop today. Not only have they been stung by an unprecedented pandemic and consequential lockdown, they've been made aware of – and have started using – different ways to conduct their shopping journeys, pay for their goods and even take possession of them.

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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

The COVID-19 pandemic stressed everyone in 2020. Many of our clients had prepared their digital businesses ahead of time and survived. Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. But even the best companies struggled to keep customer satisfaction levels high during 2020.

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5 Ways Payment Data Can Change How Financial Institutions Serve their Customers and Members

Jack Henry

The use of artificial intelligence (AI) and machine learning (ML) might seem like a space-age concept to some. But today these types of advanced data analytics are being used successfully to enhance the user experience, encourage engagement, drive revenue, increase sales, and fight fraud. A large majority (66%) of financial institutions (FIs) believe technologies such as AI, ML, blockchain, and the Internet of Things (IoT) will have a significant impact on the banking sector.

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Ant considers holding company with regulation similar to bank, sources say

Payments Source

Jack Ma’s besieged Ant Group Co. is planning to fold its financial operations into a holding company that could be regulated more like a bank, according to people familiar with the situation, potentially crippling the growth of its most-profitable units.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Central Bank Of Russia: Electronic Money Could Render SWIFT Obsolete

PYMNTS

Digital currencies could render the SWIFT global payments network unnecessary, RT.com reported, citing the Central Bank of Russia (CBR). Olga Skorobogatova, first deputy governor of the CBR, said 30 countries are working on their own national digital currencies, some of which could launch in five to seven years. According to the Bank for International Settlements (BIS), as of July, some 36 central banks published studies on the concept of a central bank digital currency (CBDC) also known as a di

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Should I upgrade my Drupal site?

Perficient

Organizations leveraging Drupal need to consider the ongoing maintenance and upgrades required to keep Drupal secure and enable your authors with new features and modules. Patching Drupal to prevent vulnerabilities. Regardless of the major version of Drupal, it’s important to continue to quickly apply patches associated with security bulletins.

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2021: Hello innovation

ATM Marketplace

For almost the entire year I have been editor of this publication, the news sources we work with have reported on several ATM thefts happening daily across the country. The odd thing is many aren't just stealing from ATMs they are also stealing the actual machine. Editor Pat Shea shares her thoughts on this topic.

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What happens to Alipay as China dismantles Jack Ma’s financial empire?

Payments Source

When the Chinese banking authorities finish reshaping Jack Ma’s empire, the only thing he may have left is Alipay — which would still be the world’s most popular mobile and online payments app.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Big Tech Faces Regulation Reckoning As 2021 Dawns

PYMNTS

If 2020 was the year of streaming media, of content done a million different ways, of apps and Apple, and Google’s and Amazon’s algorithms … it was also the year of Big Tech regulation, where 2020 set the stage for a 2021 that could be seismic in changing the way companies — from Facebook to Apple to debt collectors — interact with consumers. Starting with some of the most recent changes — and a sign of what’s to come — earlier in the month, the European Commission offered up its initial draft o

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Do you use “Composite form” or “runBusinessRule” in your Oracle cloud application ?

Perficient

Oracle’s support for composite forms will be stopped from May 2021 according to oracle’s update for future. There are dashboard features that you can take advantage of to convert your composite forms sooner than later. And also if you are executing rulesets using Automate command “runBusinessRule” – you may want to explore “runRuleset” command as applicable before May 2021.

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Janet Yellen has made at least $7m from speaking fees, records show

TheGuardian

Incoming US Treasury secretary was paid for events at Goldman Sachs, Barclays and others The incoming US Treasury secretary, Janet Yellen, has been paid at least $7m (£5.1m) for speaking engagements at government-regulated banks, consultancies and hedge funds over the past two years, according to newly disclosed documents. The former Federal Reserve chair disclosed a list of more than 50 paid speaking events for financial firms that included $67,500 from Goldman Sachs, $54,000 from an event at B

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Where Blackhawk landed in 2020

Payments Source

Michael Moeser, senior analyst at PaymentsSource, talks to Jennifer Philo, group vice president of U.S. commerce at Blackhawk Network, about the ways the global pandemic has transformed the use cases for gift cards, prepaid cards and loyalty products the company supports.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Square Said To Mull Buy of Jay-Z’s TIDAL Music-Streaming Service

PYMNTS

The highly competitive streaming-audio industry could be starting the New Year with some consolidation, a new report suggests. Jack Dorsey — the billionaire CEO of Square and Twitter — is said to be interested in buying TIDAL , the audio service owned by billionaire music legend Jay-Z. Unnamed sources told Bloomberg that the outspoken Dorsey has been seen with Jay-Z and his singer-wife Beyonce recently, and is reportedly interested in adding a music feature to payment platform Square’s growin

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Rocketing Power Apps Development Forward

Perficient

The goal of pair programming or team coding is to efficiently develop & maintain a computer software. This type of componentized programming allows for multiple users to break up a large application into parts reducing workloads while maximizing team efficiency. One of the sticking points for PowerApps at the time of this blog post is that PowerApps does not support multiple developers working in a single app simultaneously.

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CFPB settles with New Jersey debt buyer for alleged FDCPA and CFPA violations based on unlicensed collection activity

CFPB Monitor

Earlier this month, the Consumer Financial Protection Bureau issued a consent order against a New Jersey debt buyer accused of threatening and suing consumers to collect debts in states where it did not have a legally required license. Specifically, the Bureau alleged that RAB Performance Recoveries, LLC’s (RAB) purchased consumer debt accounts from debt brokers and placed the accounts for collection with collections law firms in the states where the consumers were located.

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Consumers more confident about paying card bills in full

Payments Source

Nearly 70% of consumers surveyed said they were confident in their ability to pay their full monthly statement in December, up 5 percentage points from November, according to monthly data from the online lending marketplace LendingTree.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Amazon Delivers Record-Breaking 1.5 Billion Holiday 2020 Packages

PYMNTS

Amazon is reporting a record-breaking holiday shopping season that saw more than 1.5 billion toys, electronics and household goods delivered amid the global COVID-19 pandemic. “Amazonians around the world have truly shown what it means to be customer-centric and support our communities this year,” Jeff Wilke , CEO of worldwide consumer at Amazon, said in a press release on Tuesday (Dec. 29). .

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Making a December Difference One Dollar at a Time

Perficient

The season of giving is in full swing, and Perficient employees around the world are participating in unique and impactful ways. A group of colleagues in our Chicago office came together throughout December to donate to and support the Greater Chicago Food Depository in the spirit of Perficient’s Make a December Difference Campaign. The impact they made through this simple act is significant, and their passion for giving to others in this time of hardship is inspiring.

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Banking"s Top 5 Total Return to Shareholders: 2020 Edition

Jeff For Banks

For the past nine years I searched for the Top 5 financial institutions in five-year total return to shareholders because I support long-term strategic decision making that may not benefit next quarter's or even next year's earnings. And I am weary of the persistent "get big or get out" mentality of many industry pundits. If their platitudes about scale are correct, then the largest FIs should logically demonstrate better shareholder returns, right?

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In the bank/fintech battle, challenger banks make their own luck

Payments Source

There's a wide open market with plenty of opportunity not just for challenger banks but for financial technology as an industry to set themselves apart from incumbents and gain market share, says Veem's Marwan Forzley.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.