Accenture

SEPTEMBER 2, 2021

When I started as a commercial banking relationship manager (RM) in the early ‘90s, a big part of my job was prospecting for new customers. This was an era when public information on privately held, mid-sized companies was extremely limited. The filings book I used to search for information—a thick paperback known as the Uniform…. The post How intelligent prospecting will grow commercial banking appeared first on Accenture Banking Blog.

Management 507

Management Company Digital Banking 507

Abrigo

SEPTEMBER 3, 2021

Cybercrime threats continue to grow In the FinCEN priorities release , cybercrime is listed as one of the most significant AML/CFT threats posed to financial institutions. Would you like others articles like this in your inbox? Takeaway 1 Cybercrime is one of the most significant AML/CFT threats posed to financial institutions. Takeaway 2 Fraud prevention, AML, and IT must communicate regularly and cross-monitor for cybercrime threats.

Training 195

Training Software Fraud Security 195

Independent Banker

AUGUST 31, 2021

This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award. ICBA’s National Community Bank Service Award winners for 2021 demonstrate that when their local areas need support, community banks are there with innovative, compassionate and thoughtful responses.

Community Bank 196

Community Bank Community National Fresno 196

Jack Henry

SEPTEMBER 2, 2021

Although ransomware has been a threat for organizations across diverse industries for decades, we are all aware that recently it has reached a prominence on the international stage never seen before – with multiple headlines and supply chain disruptions that affected millions of Americans. Not surprisingly, both bankers and regulators have taken up a renewed interest in how financial institutions can better protect themselves from this nightmare scenario.

Data 147

Data Regulation Industry 147

Advertisement

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

Groups

Accenture

AUGUST 30, 2021

Compared with challenger banks, some traditional banks have been slow to adopt Open Banking. This is perplexing, given the potential $416-billion market opportunity Open Banking represents and the growth we expect to see over the next three years. Some banks have had understandable reasons to be hesitant about adopting Open Banking—but they won’t for much longer.

Marketing 335

Marketing Big Data Analytics Data 335

Independent Banker

AUGUST 31, 2021

Photo by Paper Boat Creative/Getty. A profitability strategy has a lot to factor in given today’s uncertain market. Here’s what community bankers need to know when planning their budgets for the next year. By Cheryl Winokur Munk. Quick stat. 53%. of digital banking customers said they switched to digital banking because of the pandemic. Source: 2021 Provident Bank survey.

Community Bank 170

Community Bank Community Lending Leadership 170

SWBC's LenderHub

AUGUST 30, 2021

Last Week. Both risk and Treasury markets spent most of last week guessing what Fed Chairman Powell was going to say when he spoke at the annual Fed summit at Jackson Hole, WY, then reacting to the actual address on Friday. Chairman Powell provided what can be called a “dovish taper”. He acknowledged the time may be coming soon to begin tapering the Fed’s massive quantitative easing program, but that tapering would be gradual and data-dependent.

Marketing 147

Marketing Policies Data Capital 147

Accenture

AUGUST 29, 2021

The auto and equipment finance sector is evolving to address new customer expectations for bundled services and pay-per-use plans. For lenders and lessors, it’s time to think about whether a traditional financing model will continue to serve them adequately. We think adopting a servitization model could give your business a competitive advantage. In our latest….

301

301

Gonzobanker

AUGUST 31, 2021

News of waiving overdraft fees may sound like a big win for consumers. But it comes with a pile of unintended consequences. Checking fee income is facing extreme downward pressure during 2021, influenced by competitive factors and the specter of greater future regulation. For an America that’s benefited from more than $5 trillion of stimulus money, news of waiving overdraft fees may sound like another big win for the consumer.

Strategy 119

Strategy Analytics Retail Mobile 119

Advertisement

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

Community Bank

Independent Banker

AUGUST 31, 2021

Photo by Robert Severi. [There is a] need for strong voices to weigh in on how new regulation will affect our communities and the customers we serve. This month’s issue of Independent Banker focuses on regulation and compliance, which continue to be costly and important topics for our industry. A 2020 U.S. Government Accountability Office report concluded that a “very small” community bank could spend up to 2.4% of operating expenses on Bank Secrecy Act (BSA) work alone.

Community 145

Community Community Bank Compliance Regulation 145

SWBC's LenderHub

AUGUST 31, 2021

Investing in China—once viewed as a no-brainer way to riches by some of our most popular and successful investment managers—has gotten quite treacherous this year. From the cancelation of Jack Ma’s ANT (China’s largest digital payment platform) IPO and its subsequent surrender to the regulatory arm of the People’s Bank of China, to the neutering of Didi, China’s version of Uber, to declaring the multi-billion-dollar school tutoring industry non-profit with the stroke of a pen.

Industry 143

Industry Management Payments Capital 143

Banking Exchange

AUGUST 31, 2021

Accelerating digital capabilities in order to win, serve, expand, and retain customer relationships has become priority #1 Technology Tech Management Feature3 Fintech Feature Digital Customers Mobile Online Covid19.

Fintech 120

Fintech Mobile Online Management 120

BankUnderground

SEPTEMBER 1, 2021

Philip Bunn and May Rostom. The academic literature finds that the build-up of household debt before the 2008 financial crisis is linked to weaker consumption afterwards. But there is wider debate over the mechanisms at play. One strand of literature emphasises debt overhang acting through the level of leverage. Others find it was over-optimism acting through leverage growth.

Policies 122

Policies Analysis Survey Data 122

Advertisement

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

Lending

Independent Banker

AUGUST 31, 2021

By Lindsay LaNore, ICBA. Summer is winding down, and the nights are drawing in. The kids are heading back to school, and those of us who are parents are settling into a new routine. It’s time for a return to structure, schedule, discipline—and rules. Going back to school is, of course, the ideal time for teachers to go back over classroom rules, but this time of year is also a great opportunity for leaders to revisit workplace rules, perhaps now more than ever.

US 103

US Course Community Groups 103

ATM Marketplace

AUGUST 31, 2021

Branches have struggled to maintain a personal touch with customers while also delivering innovative technology. Video banking can help bridge the gap between these two worlds.

Video 99

Video Innovation Technology 99

TheGuardian

SEPTEMBER 3, 2021

Sixty medical professionals including nurses hold protest to highlight fossil fuel investments Sixty doctors, nurses and other health professionals have staged a die-in protest outside JP Morgan’s Canary Wharf headquarters in London to highlight the bank’s investment in fossil fuels. The protest on Friday was organised by one of Extinction Rebellion’s groups, Doctors for Extinction Rebellion.

Groups 99

Groups 99

ABA Community Banking

SEPTEMBER 3, 2021

The unequal tax treatment of credit unions is driving acquisitions of community banks—making it more attractive in many instances for a bank to choose a credit union as its buyer. The post When the Truth About Credit Unions Hits Close to Home appeared first on ABA Banking Journal.

Community Bank 98

Community Bank Taxes Community Policies 98

Advertisement

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

Cards

Independent Banker

AUGUST 31, 2021

Photo by Jorg Greuel/Getty. The payments space can be dizzying for even the most enterprising community bank. How do you navigate the constant churn of innovations or disruptors? Experts point to a strategy built on customer input and relationship-building. By Colleen Morrison. Banking-as-a-service (BaaS). Faster payments. Cryptocurrency. Central bank digital currency (CBDC).

Trends 91

Trends How To Payments Community Bank 91

BankInovation

AUGUST 31, 2021

As financial institutions lean on digital channels to keep pace with customer requirements during the pandemic, cyberattackers have multiplied their efforts to gain access to user credentials via phishing attempts. Financial services accounted for eight among the top 25 firms targeted most often by such attacks, according to a recent report from cybersecurity firm Vade […].

Report 98

Report 98

TheGuardian

AUGUST 31, 2021

I accidentally put in the incorrect account number for a Nationwide second mortgage I am about to lose my home and don’t know where to turn. My partner and I took out a second £40,000 mortgage through Nationwide last year. It was to be paid into my partner’s account, but it didn’t arrive. I made several calls to Nationwide, which stated that the money had been paid, but refused to confirm the recipient’s details, citing data protection.

System 98

System Online Data 98

ATM Marketplace

AUGUST 31, 2021

When it comes to any industry, those that stand out not only understand the trends, they also set the trends. And by attending the Bank Customer Experience Summit, you will get a chance to meet these trendsetters first hand. This year's summit will be held from Sept. 13 to 15 in Chicago, so you will need to act fast to join in.

Customer Experience 86

Customer Experience Chicago Trends Meeting 86

Advertisement

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

Independent Banker

AUGUST 31, 2021

Photo by Heather Esposito. It’s our responsibility to help make our communities better places to live, to help pull people out of poverty and address issues they’re facing. When I consider what differentiates us as community bankers, I’m immediately drawn to the legacy of good we create. We care for those in our communities not because we have to, but because they are our friends, neighbors and relatives.

Community Bank 91

Community Bank Community social media National 91

BankInovation

SEPTEMBER 2, 2021

Maybe it’s the pandemic, or millennials’ superego manifesting upon the collective consciousness. Maybe it’s the zeitgeist. Whatever the reason, environmental, social and corporate governance (ESG) programs are increasingly finding favor with financial institutions. That’s especially true now, said Mukund Rao, chief business officer for banking, financial services and insurance for IT services and outsourcing company […].

Millennials 97

Millennials Company Management 97

TheGuardian

SEPTEMBER 1, 2021

Extinction Rebellion members march through Westminster and target offices of JP Morgan An occupation of the offices of the environmental group WWF by a protest in solidarity with indigenous people in Africa has continued into its second day, as Extinction Rebellion’s actions continued in London on a smaller scale. About a dozen activists organised under the banner WTF WWF occupied the WWF offices in Woking, Surrey, on Tuesday morning.

Community 98

Community Groups 98

SWBC's LenderHub

SEPTEMBER 2, 2021

Each year, Dictionary.com chooses a single word to define the previous 12 months. The People’s Choice 2020 Word of the Year was "Unprecedented.". Senior Research Editor for Dictionary.com, John Kelly, said , “The pandemic, the protests, the extreme climate episodes—2020 sent us searching for a word that could do justice to the scale and pace of all this upheaval.

US 78

US 78

Advertisement

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

Community Bank