Accenture

SEPTEMBER 2, 2021

When I started as a commercial banking relationship manager (RM) in the early ‘90s, a big part of my job was prospecting for new customers. This was an era when public information on privately held, mid-sized companies was extremely limited. The filings book I used to search for information—a thick paperback known as the Uniform…. The post How intelligent prospecting will grow commercial banking appeared first on Accenture Banking Blog.

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Management Company Digital Banking 434

Independent Banker

AUGUST 31, 2021

This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award. ICBA’s National Community Bank Service Award winners for 2021 demonstrate that when their local areas need support, community banks are there with innovative, compassionate and thoughtful responses.

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Community Bank Community National Fresno 196

Abrigo

SEPTEMBER 3, 2021

Cybercrime threats continue to grow In the FinCEN priorities release , cybercrime is listed as one of the most significant AML/CFT threats posed to financial institutions. Would you like others articles like this in your inbox? Takeaway 1 Cybercrime is one of the most significant AML/CFT threats posed to financial institutions. Takeaway 2 Fraud prevention, AML, and IT must communicate regularly and cross-monitor for cybercrime threats.

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Training Software Fraud Security 195

Jack Henry

SEPTEMBER 2, 2021

Although ransomware has been a threat for organizations across diverse industries for decades, we are all aware that recently it has reached a prominence on the international stage never seen before – with multiple headlines and supply chain disruptions that affected millions of Americans. Not surprisingly, both bankers and regulators have taken up a renewed interest in how financial institutions can better protect themselves from this nightmare scenario.

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Accenture

AUGUST 30, 2021

Compared with challenger banks, some traditional banks have been slow to adopt Open Banking. This is perplexing, given the potential $416-billion market opportunity Open Banking represents and the growth we expect to see over the next three years. Some banks have had understandable reasons to be hesitant about adopting Open Banking—but they won’t for much longer.

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Marketing Big Data Analytics Data 335

Abrigo

SEPTEMBER 1, 2021

Drug Trafficking Organizations (DTOs) are a key concern From drug cartels to street gangs, the illegal drug market has been a constant money-maker for DTOs. . Would you like others articles like this in your inbox? Takeaway 1 Identifying and reporting drug trafficking organizations (DTOs) are a staple of the Bank Secrecy Act. Takeaway 2 Criminals turn their illicit gains into usable tender, most commonly through trade-based money laundering (TBML).

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SWBC's LenderHub

AUGUST 30, 2021

Last Week. Both risk and Treasury markets spent most of last week guessing what Fed Chairman Powell was going to say when he spoke at the annual Fed summit at Jackson Hole, WY, then reacting to the actual address on Friday. Chairman Powell provided what can be called a “dovish taper”. He acknowledged the time may be coming soon to begin tapering the Fed’s massive quantitative easing program, but that tapering would be gradual and data-dependent.

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Marketing Policies Data Capital 147

Accenture

AUGUST 29, 2021

The auto and equipment finance sector is evolving to address new customer expectations for bundled services and pay-per-use plans. For lenders and lessors, it’s time to think about whether a traditional financing model will continue to serve them adequately. We think adopting a servitization model could give your business a competitive advantage. In our latest….

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Independent Banker

AUGUST 31, 2021

Photo by Robert Severi. [There is a] need for strong voices to weigh in on how new regulation will affect our communities and the customers we serve. This month’s issue of Independent Banker focuses on regulation and compliance, which continue to be costly and important topics for our industry. A 2020 U.S. Government Accountability Office report concluded that a “very small” community bank could spend up to 2.4% of operating expenses on Bank Secrecy Act (BSA) work alone.

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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

BankUnderground

SEPTEMBER 1, 2021

Philip Bunn and May Rostom. The academic literature finds that the build-up of household debt before the 2008 financial crisis is linked to weaker consumption afterwards. But there is wider debate over the mechanisms at play. One strand of literature emphasises debt overhang acting through the level of leverage. Others find it was over-optimism acting through leverage growth.

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Policies Analysis Survey Data 123

SWBC's LenderHub

AUGUST 31, 2021

Investing in China—once viewed as a no-brainer way to riches by some of our most popular and successful investment managers—has gotten quite treacherous this year. From the cancelation of Jack Ma’s ANT (China’s largest digital payment platform) IPO and its subsequent surrender to the regulatory arm of the People’s Bank of China, to the neutering of Didi, China’s version of Uber, to declaring the multi-billion-dollar school tutoring industry non-profit with the stroke of a pen.

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Industry Management Payments Capital 143

Gonzobanker

AUGUST 31, 2021

News of waiving overdraft fees may sound like a big win for consumers. But it comes with a pile of unintended consequences. Checking fee income is facing extreme downward pressure during 2021, influenced by competitive factors and the specter of greater future regulation. For an America that’s benefited from more than $5 trillion of stimulus money, news of waiving overdraft fees may sound like another big win for the consumer.

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Strategy Analytics Retail Mobile 121

Banking Exchange

AUGUST 31, 2021

Accelerating digital capabilities in order to win, serve, expand, and retain customer relationships has become priority #1 Technology Tech Management Feature3 Fintech Feature Digital Customers Mobile Online Covid19.

Fintech 120

Fintech Mobile Online Management 120

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

Independent Banker

AUGUST 31, 2021

By Lindsay LaNore, ICBA. Summer is winding down, and the nights are drawing in. The kids are heading back to school, and those of us who are parents are settling into a new routine. It’s time for a return to structure, schedule, discipline—and rules. Going back to school is, of course, the ideal time for teachers to go back over classroom rules, but this time of year is also a great opportunity for leaders to revisit workplace rules, perhaps now more than ever.

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US Course Community Groups 103

American Banker

AUGUST 30, 2021

Fintech 101

Fintech 101

ATM Marketplace

AUGUST 31, 2021

Branches have struggled to maintain a personal touch with customers while also delivering innovative technology. Video banking can help bridge the gap between these two worlds.

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Video Innovation Technology 101

TheGuardian

SEPTEMBER 3, 2021

Sixty medical professionals including nurses hold protest to highlight fossil fuel investments Sixty doctors, nurses and other health professionals have staged a die-in protest outside JP Morgan’s Canary Wharf headquarters in London to highlight the bank’s investment in fossil fuels. The protest on Friday was organised by one of Extinction Rebellion’s groups, Doctors for Extinction Rebellion.

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Groups 100

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

ABA Community Banking

SEPTEMBER 3, 2021

The unequal tax treatment of credit unions is driving acquisitions of community banks—making it more attractive in many instances for a bank to choose a credit union as its buyer. The post When the Truth About Credit Unions Hits Close to Home appeared first on ABA Banking Journal.

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Community Bank Taxes Community Policies 98

American Banker

SEPTEMBER 2, 2021

Fintech 101

Fintech 101

BankInovation

AUGUST 31, 2021

As financial institutions lean on digital channels to keep pace with customer requirements during the pandemic, cyberattackers have multiplied their efforts to gain access to user credentials via phishing attempts. Financial services accounted for eight among the top 25 firms targeted most often by such attacks, according to a recent report from cybersecurity firm Vade […].

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Report 98

TheGuardian

SEPTEMBER 1, 2021

Extinction Rebellion members march through Westminster and target offices of JP Morgan An occupation of the offices of the environmental group WWF by a protest in solidarity with indigenous people in Africa has continued into its second day, as Extinction Rebellion’s actions continued in London on a smaller scale. About a dozen activists organised under the banner WTF WWF occupied the WWF offices in Woking, Surrey, on Tuesday morning.

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Community Groups 98

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

Independent Banker

SEPTEMBER 1, 2021

New customers self-select the best products for their financial needs only 30 percent of the time. This lack of understanding of products and services is an opportunity for your financial institution to demonstrate the value you provide by guiding customers to wise financial choices using interactive dialogues. Harland Clarke Account Advisor lets you engage new customers the moment they consider opening a new account — online or in-person — in guided digital conversations that uncover and addres

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Analytics Digital Strategies Analysis Meeting 91

American Banker

AUGUST 30, 2021

Lending 96

Lending 96

BankInovation

SEPTEMBER 2, 2021

Maybe it’s the pandemic, or millennials’ superego manifesting upon the collective consciousness. Maybe it’s the zeitgeist. Whatever the reason, environmental, social and corporate governance (ESG) programs are increasingly finding favor with financial institutions. That’s especially true now, said Mukund Rao, chief business officer for banking, financial services and insurance for IT services and outsourcing company […].

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Millennials Company Management 97

TheGuardian

AUGUST 31, 2021

I accidentally put in the incorrect account number for a Nationwide second mortgage I am about to lose my home and don’t know where to turn. My partner and I took out a second £40,000 mortgage through Nationwide last year. It was to be paid into my partner’s account, but it didn’t arrive. I made several calls to Nationwide, which stated that the money had been paid, but refused to confirm the recipient’s details, citing data protection.

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System Online Data 98

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In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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