American Banker

JANUARY 3, 2024

A resilient economy and the potential for interest rate cuts could infuse further bullish sentiment into markets and bolster the shares of small lenders.

Community Bank 87

Community Bank Community Marketing Industry 87

BankInovation

JANUARY 2, 2024

Industry experts predict adoption of real-time payments as well as the increased use of FedNow and digital wallets in 2024 as consumer demand for instant payments continues to grow.

Trends 127

Trends Payments Industry 127

Gonzobanker

JANUARY 4, 2024

In 2024, Smarter Banks will go on offense and differentiate with the customer experience. When it comes to client experience in banking, the last three years have been a long, reactionary grind of responding to COVID, a white-hot labor market driving up turnover, and rapidly shifting competitive dynamics. In the spirit of New Year’s resolutions, here are three ways “Smarter Banks” will flip the customer experience (CX) script in 2024. #1 Assign “unambiguous ownership” The customer experience for

Customer Experience 110

Customer Experience Community Knowledge Base Tools 110

American Banker

JANUARY 2, 2024

The fintech revolution has been more successful at working with banks than at trying to replace them, points out Gene Ludwig, former Comptroller of the Currency, chair of the Ludwig Institute for Shared Economic Prosperity, and co-founder of Canapi Ventures. Those with "must have" products will fare far better in 2024 than those with "nice to have" tools, he says.

Fintech 87

Fintech Tools Capital Technology 87

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

Groups

BankInovation

JANUARY 3, 2024

Eight in 10 financial institutions will migrate at least half their core systems to the cloud starting in 2024 in search of efficient operations, robust tech stacks and quick access to data.

Trends 74

Trends System Operations Data 74

Perficient

JANUARY 3, 2024

The COVID-19 pandemic prompted several unprecedented shifts in society, notably impacting the workplace and necessitating the adoption of innovative technologies that facilitate collaboration and efficiency in a work-from-home (WFH) environment. For brokers, in the financial services sector, remote work became especially difficult due to the requirement for firms to register and supervise all home office “branches.

Compliance 221

Compliance Risk Management Regulation Industry 221

BankInovation

JANUARY 2, 2024

Valley Bank is exploring generative AI, expanding machine learning operations and paying keen attention to data throughout the bank’s operations. Chief Data and Analytics Officer Sanjay Sidhwani joined the $61 billion, Morristown, N.J.-based bank in April in the new position.

Analytics 77

Analytics Data Operations 77

ATM Marketplace

JANUARY 2, 2024

2024 will be another major year of change and challenge for retail banks.

Retail 106

Retail 106

American Banker

JANUARY 3, 2024

Since first partnering with the digital banking software firm Q2 in 2019, Hoosier Hills Credit Union in Bedford has seen significant growth in new account openings and deposit balances due to stronger payroll processing capabilities.

Indiana 91

Indiana Software Digital Banking Fintech 91

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Payments Dive

JANUARY 5, 2024

Lawmakers in the state are considering legislation that would require merchants to accept cash payments.

Florida 468

Florida Payments 468

South State Correspondent

JANUARY 3, 2024

One common question we field is recommendations of books to improve either bank performance or personal performance. Since many bankers likely have a self-improvement goal in their New Year’s resolutions, we wanted to put out our recommendations right from the start. To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites.

Leadership 370

Leadership Management Strategy How To 370

Perficient

JANUARY 4, 2024

As we step into 2024, the transformative impact of Artificial Intelligence (AI) and generative AI on enterprise-level organizations has reshaped the business landscape in profound ways. The continual evolution of these technologies has empowered businesses to leverage advanced algorithms, predictive modeling, and generative capabilities, driving unprecedented innovation and efficiency.

America 309

America Data Customer Experience Report 309

Abrigo

JANUARY 3, 2024

New BOI requirements and how financial institutions can comply Here's what FinCEN's recent final rule for beneficial ownership information (BOI) reporting says and how anti-money laundering (AML) programs will access BOI information. You might also like this on-demand webinar, "How the AMLA & CTA will affect your AML program." WATCH NOW Introduction Changes to beneficial ownership reporting Takeaway 1 Effective Jan. 1, 2024, many companies must begin reporting information about who ultimate

Fraud 221

Fraud Regulation Report Compliance 221

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

Payments Dive

JANUARY 3, 2024

The state’s new law will force merchants to limit credit card surcharges and more clearly disclose them to consumers. If the businesses don’t, they could face a $500 penalty.

New York 468

New York Cards 468

CFPB Monitor

JANUARY 4, 2024

Revenue Based Finance Coalition (RBFC), a trade group whose members include non-banks that provide sales-based financing to businesses, filed a lawsuit last week against the CFPB in a Florida federal district court challenging the CFPB’s final small business lending rule implementing Section 1071 of Dodd-Frank. The core argument made by RBFC is that because sales-based financing does not constitute “credit” within the meaning of the Equal Credit Opportunity Act (ECOA) and Regulation B, the CFPB

Lending 146

Lending Groups Florida Regulation 146

Perficient

JANUARY 5, 2024

Software is at the core of the modern business model, making quality and performance top priorities to stay competitive. Organizations rely on continuous automation and testing (CAT) services to build business applications faster, with higher quality, and at scale to meet increasing market demands. Organizations looking to modernize testing capabilities with new technologies or fill skill gaps among internal teams seek external testing services providers for support.

Report 275

Report America Industry Resources 275

TheGuardian

JANUARY 5, 2024

Howard Davies criticised as being ‘out of touch’ with number of first-time buyers at lowest level in a decade The chair of NatWest has claimed it is not “that difficult” to get on the property ladder, despite the number of first-time buyers with a mortgage falling to the lowest level in a decade. “I don’t think it is that difficult at the moment,” Sir Howard Davies told the BBC.

Groups 111

Groups Marketing 111

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

Payments Dive

JANUARY 3, 2024

New York Gov. Kathy Hochul is seeking to require buy now, pay later providers to obtain a license to operate in the state, in addition to other potential regulations for the industry.

Regulation 433

Regulation New York Operations Industry 433

ATM Marketplace

JANUARY 5, 2024

Now that we have entered 2024, it's time to look ahead to see what trends we can expect to see this new year with a focus on three key areas: AI, video banking and cash automation.

Trends 106

Trends ATM Video 106

Realwired Appraisal Management Blog

JANUARY 3, 2024

“Here Comes the Sun” by the Beatles repeats the phrase “It’s alright,” conveying a sense of reassurance that better days are on the horizon. But “Something in the Way” we approach our industry is missing. We all live in a “Yellow Submarine,” sometimes trapped in a rinse and repeat mindset. We need “Help!

Industry 105

Industry 105

TheGuardian

JANUARY 3, 2024

Five- and 10-year fixed-rate remortgage offers announced as lenders big and small reduce rates HSBC has become the latest big UK lender to announce across-the-board mortgage interest rate cuts, with leading names announcing reductions of up to one percentage point. The bank’s new deals announced on Wednesday include a headline-grabbing five-year fixed remortgage deal of 3.94% for those borrowing up to 60% of the property value.

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108

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

Payments Dive

JANUARY 3, 2024

The consulting firm’s global marketing head explained in an interview why a bank-backed digital wallet won’t be “the PayPal killer” and why the U.S. hasn’t seen a super app for payments.

Payments 417

Payments Marketing 417

American Banker

JANUARY 3, 2024

When you centralize a blockchain, you lose much of its inherent value. Acting Comptroller Michael Hsu's support for centralized tokenization betrays a misunderstanding of the value of decentralization.

blockchain 100

blockchain cryptocurrency Compliance Regulation 100

CFPB Monitor

JANUARY 3, 2024

This New Year is setting up to be a momentous one for the consumer financial services industry in the United States Supreme Court. In 2024, the Supreme Court is expected to decide four impactful cases that may hold that the CFPB’s funding is unconstitutional, eliminate giving deference to CFPB, FTC and federal banking agency regulations, severely narrow National Bank Act (NBA) preemption of state laws, and limit the time during which a plaintiff may sue an agency to facially challenge an agency

Industry 97

Industry United States National Regulation 97

TheGuardian

DECEMBER 31, 2023

Bank boss Alison Rose, Binance’s Changpeng Zhao, Sarah Bentley of Thames Water and OpenAI’s Sam Altman feature highly on this year’s prestigious honours list Sometimes business leaders want more than money: they want to be remembered. The Observer business agenda’s annual awards column endeavours to make that happen. Each year we recognise the corporate world’s most bizarre and bothersome “achievements” so that they may live on as long as newsprint and/or web servers shall last.

Industry 99

Industry cryptocurrency 99

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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