Sat.Dec 02, 2023 - Fri.Dec 08, 2023

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10 Lessons From The Small Business Banking Conference

South State Correspondent

Recently, the American Banker hosted their annual Small Business Banking Conference in Nashville, and as always, it was one of the better banking conferences of the year. This conference is crucial because it provides insight into small business banking and has a good mix of essential banking-focused topics with a heavy emphasis on the customer experience.

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Why the community bank stock rally stalled

American Banker

A small bank stock index posted its biggest gain of the year in early November before that progress faded. What will it take for investors to sustain confidence in the sector?

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How to deal with rising competition and risk in commercial payments

Accenture

It’s an open secret in payments that the commercial client experience is often second-class, far surpassed in both innovation and investment by consumer offerings. For years this disparity didn’t reach the bottom lines of incumbent payments providers, but our new research, Reinventing commercial payments for profitable growth, suggests it’s now creating competitive vulnerabilities.

How To 292
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How Two Credit Unions Grew Loan Volume with ITM Teller Lines

The Financial Brand

This article How Two Credit Unions Grew Loan Volume with ITM Teller Lines appeared first on The Financial Brand. Branches with ITM teller lines and a smaller footprint have their appeal in both cost savings and growth opportunities. But is your market is ready for it? Mutual 1st Federal Credit Union has found answers. This article How Two Credit Unions Grew Loan Volume with ITM Teller Lines appeared first on The Financial Brand.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Regional Banks Need to Prepare Now for More Earnings Pressure in 2024

The Financial Brand

This article Regional Banks Need to Prepare Now for More Earnings Pressure in 2024 appeared first on The Financial Brand. Players like Citizens, PNC and Huntington will see stiffer conditions on both the lending and deposit sides. This article Regional Banks Need to Prepare Now for More Earnings Pressure in 2024 appeared first on The Financial Brand.

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TD Bank takes a closer look at banking preferences

ATM Marketplace

What do customers actually want from banks? Do they still want branches? To answer this, TD Bank did a survey to gauge what makes customers tick.

Survey 101
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Breaking down payments challenges: Fintechs vs traditional finance

Payments Dive

Leaders are confronting growing challenges across their payment operations.

Payments 396
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Why bank CEOs are growing more optimistic about deposit costs

American Banker

Top industry executives said this week that price increases are abating, even if they haven't yet fully abated. Their remarks reflect increased confidence that the Federal Reserve will hold interest rates steady — or perhaps even cut them — in the first half of 2024.

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House votes to override CFPB small Business lending rule

CFPB Monitor

Last week, by a vote of 221-202, the House of Representatives voted to approve S.J. 32 , the resolution introduced under the Congressional Review Act to override the CFPB’s final Section 1071 small business lending rule (1071 Rule). The Senate voted to approve S.J. 32 in October 2023. President Biden is expected to veto the resolution and there is unlikely to be sufficient votes to override his veto. .

Lending 158
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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An Industry Wake-Up Call: The CFPB’s Impact on the Medical Debt Collection Space

Perficient

In recent years, the Consumer Financial Protection Bureau (CFPB) has significantly broadened its oversight, extending beyond major banks to address concerns in various industries, such as payday loan providers, credit reporting agencies, and most recently, the medical debt collection sector. The CFPB’s Dynamic Approach The CFPB’s modus operandi often involves proactively addressing potential issues through press releases ahead of engaging in enforcement actions.

Industry 221
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Durbin bashes United Airlines in CCCA fight

Payments Dive

Sen. Dick Durbin took to the Senate floor Thursday to push for a vote on the Credit Card Competition Act, taking a swipe at United Airlines along the way.

Cards 471
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6 Concepts Borrowers Must Understand About The Lending Curve

South State Correspondent

Most borrowers have a rudimentary understanding of interest rates, the yield curve, forward rates, and forward premiums. Commercial bankers are trusted advisors and have a unique opportunity to understand their client’s specific financial and personal situations, explain the basic concepts of capital markets, and offer prudent and objective advice to help customers reach their goals.

Lending 195
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OCC issues guidance on managing risks associated with “buy now, pay later” lending

CFPB Monitor

The Office of the Comptroller of the Currency (OCC) has issued a bulletin (2023-37) that provides guidance on managing risks associated with “buy now, pay later” (BNPL) lending. The BNPL loans addressed in the bulletin are loans that are payable in four or fewer installments and carry no finance charges. The bulletin cautions banks about the risks to banks and consumers associated with BNPL lending. .

Lending 167
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Tips To Be A Straight Arrow This Anti-Corruption Day!

BankBazaar

Do you have a toxic aunty in the family? You know, the one that hints around about finances or keeps asking why you’re not married yet? Yes, you know who we’re talking about! Come to think of it, maybe ‘anti’ is derived from the word ‘aunty’! Who knows? So, this ‘AUNTY-Corruption Day ’, here’s a poem to show you how not to be a shady aunty! On this Anti-Corruption Day, here is a tale, Of Credit Cards and scores , with a humorous trail.

Cards 146
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Amazon drops Venmo users

Payments Dive

Jettisoning Venmo from the retail juggernaut’s marketplace is another strike against PayPal’s recent growth efforts.

Retail 415
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Step aside, gym membership! C&I lending is the New Year’s resolution to keep in 2024

Gonzobanker

It’s time for banks and credit unions to finally execute those C&I lending priority initiatives. Senior bank and credit union executives have ranked commercial and industrial (C&I) loans as a top lending priority over the past several years in Cornerstone Advisors’ annual What’s Going On in Banking research. But further analysis shows the execution is not measuring up.

Lending 123
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CFPB comments on California proposal to supervise providers of earned wage access products

CFPB Monitor

The Consumer Financial Protection Bureau has sent a letter to the California Department of Financial Protection and Innovation (DFPI) commenting on the DFPI’s proposal that would require providers of “income-based advances” to register with or obtain a license from the DFPI and comply with the fee and interest rate limits of the California Financing Law (CFL).

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Self-service won't replace tellers, employees

ATM Marketplace

Self-service technology allowed operators to allocate employees to mission-critical tasks while ATMs and cash recyclers handled traditional transactions. Still, the specter of replacing human workers with machines has hung over the self-service trend.

ATM 119
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Amex CEO weighs in on Apple card reports

Payments Dive

The card issuer’s premium designation isn’t compatible with all potential card issuing partners, Amex CEO Steve Squeri said Tuesday.

Cards 397
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Charities and churches left in financial disarray after Barclays shuts accounts

TheGuardian

A number of community organisations say they were left struggling after bank closed or froze accounts ‘without warning’ Some charities, churches and other community groups have described being thrown into financial disarray after Barclays shut or froze their bank accounts without warning. Several of the organisations affected, which include charities helping young people, and a Methodist church in the midst of significant building works, have banked with Barclays for over 20 years.

Community 111
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From Novice to Expert: Chief Appraisers’ Journey to Excellence

Realwired Appraisal Management Blog

Some Chief Appraisers were thrown into their role. The role carries significant responsibilities, as it directly impacts a bank’s risk assessment and lending decisions. Some lacked an appraisal background which added a steep learning curve. Also, what does success look like for a new Chief Appraiser?

Lending 105
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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WWS FILL4ME - FOR THE ADVANCED SELF-SERVICE BANKING

ATM Marketplace

WWS Fill4Me is the solution that extends the bank's operations to unstaffed channels such as self-service devices including ATMs, advanced ATMs and ASSTs.

ATM 110
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Tipalti investigating ransomware attack

Payments Dive

The AlphV ransomware group claimed responsibility for the attack on Saturday and threatened to extort the business payments company's customers with allegedly stolen data.

Groups 397
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‘My whole world revolves around cash’: why some Australians fear being left behind by a cashless future

TheGuardian

With more transactions taking place digitally, cash transit companies warn of reduced services – which experts say risks isolating those who rely on notes and coins Get our morning and afternoon news emails , free app or daily news podcast Heather Lewis has an unusual budgeting method in the age of online banking, but it works for her. When the disability support pensioner gets paid, she heads to her local bank branch in Melbourne, withdraws the cash and places it into plastic pockets according

Online 109
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Commercial Construction Loans: A Complete Guide to Funding Projects

Commercial Lending USA

Commercial construction loans are a type of financing used to fund the construction of commercial properties such as office buildings, retail centers, industrial facilities and large residential multi units projects.

Retail 98
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.