Sat.Apr 18, 2020 - Fri.Apr 24, 2020

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Where will you be when the COVID-19 music stops?

Bank Innovation

Let me start this piece with a disclaimer. This is an article telling banks to spend money on technology, and I’m a guy running a company that benefits when banks spend money on technology. So, it’s fair to say that I have some pretty heavy inherent bias. With that bit of transparency established, let’s get […].

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What does the #coronavirus crisis mean for #FinTech?

Chris Skinner

Someone asked me what the coronavirus pandemic means for the future of FinTech. I’ve blogged a bit about that already, referring specifically to this great presentation by Finch Capital: But equally, you may think that times are dull and boring, locked in at home and nothing going on, but there’s … The post What does the #coronavirus crisis mean for #FinTech?

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How Banks Have Adapted Their Digital Banking Systems To Serve Customers During The Pandemic

PYMNTS

Branch visits are vital to customers’ financial lifestyles, despite mobile and online banking’s growing popularity. All generations, including 64 percent of baby boomers and 56 percent of those from Generation Z, largely prefer opening accounts in person rather than doing so online, for example, meaning in-branch experiences at financial institutions (FIs) need to be just as advanced as their online offerings.

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Fintechs provide lifeline for SMBs seeking COVID-related financing

Payments Dive

Small businesses struggling to work with big banks are increasingly turning to fintechs for help with access to PPP loans as well as assistance in obtaining alternative financing sources.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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New business models for a new banking environment

Accenture

In the first blog in this series, I shared some of the observations from a white paper I co-authored with Finastra on corporate APIs. In this blog I would like to discuss how the proliferation of APIs affects banks’ business models. In our view, banks’ future business models will emerge from three main strategies: 1.…. The post New business models for a new banking environment appeared first on Accenture Banking Blog.

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Texas Hotelier Nets $59M In PPP Loans

PYMNTS

The biggest benefactor of the Paycheck Protection Program (PPP) is a Dallas, Texas-based hotelier named Monty Bennett, who has received $59 million from the program intended to help small or medium-sized businesses with the economic crisis. Bennett is the chair of Ashford Hospitality Trust , which manages a number of hotels including Atlanta’s Ritz Carlton and the Marriott Beverly Hills.

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An introduction to mobile commerce in China

Payments Dive

The Chinese e-commerce market is one of the most important in the world and represents a lucrative opportunity for digital expansion. However, the nuances of this market are important to understand and the role of mobile expansion is critically important.

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Radius Bank leads with PPP forgiveness solution   

Bank Innovation

Radius Bank is standing up a Paycheck Protection Program loan forgiveness tool, even as many banks feel left in the dark by the Small Business Administration, which hasn’t yet released details on how the process will work. The Boston-based bank is creating its own solution in advance of the PPP forgiveness process that will start […].

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Purpose-driven banking research finds a 9% uplift in revenues

Chris Skinner

A lot of things seem irrelevant right now, as we sit in the dark of a crisis, but life will go on and things do go on. It therefore intrigued me to see that Accenture has just performed a survey around purpose-driven banking. Purpose-driven banking is something I started writing … The post Purpose-driven banking research finds a 9% uplift in revenues appeared first on Chris Skinner's blog.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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IRS $1,200 Stimulus: Why Your Check Is Not In The Mail

PYMNTS

If your $1,200 federal COVID-19 stimulus payment has been deposited into your bank account by the Internal Revenue Service (IRS), consider yourself one of the lucky ones. An IRS spokesman told PYMNTS that only about 80 million payouts – about half of the expected total – had been issued as of last Friday (April 17). That leaves many taxpayers waiting, but the spokesman couldn’t provide a schedule of when payments will be issued.

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How card giants are breaking new ground in payments

Accenture

The previous five posts in this series looked at some truly exciting and important trends that are shaping the payments landscape in 2020. In this final post, we’ll look at what might be the most influential of them all: the movement of the credit card giants into interbank payments. Card giants like Mastercard, Visa and…. The post How card giants are breaking new ground in payments appeared first on Accenture Banking Blog.

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Weekly Wrap: PPP’s round 2, Oracle-Boss Insights deal, lessons from Greenhouse

Bank Innovation

For many small businesses, the new round of Payroll Protection Program funds is likely to be a godsend. For banks, it could bring another overwhelming rush of desperate borrowers. Many banks are hoping this round of PPP will go smoother — at least somewhat — than the last one. And new technology is being developed […].

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The politics of pandemics (#coronavirus)

Chris Skinner

Looking back, the world should have locked down when China did in January. The reason we didn’t? Economics, business, commerce and the financial metrics. If we had? Well, we wouldn’t be suffering nearly as much now. But hey, hindsight is a great thing, isn’t it? One of the things that … The post The politics of pandemics (#coronavirus) appeared first on Chris Skinner's blog.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Royal Bank Of Canada Rolls Out Digital ID Verification For Account Opening

PYMNTS

COVID-19 has changed daily routines around the world as more consumers have had to stay at home, only venturing out into public for necessities. This is leading companies of all kinds to navigate how to reach them remotely. Financial institutions (FIs) are among the entities that are working to securely meet clients where they are through mobile and online channels to complete tasks that would more often be completed in person.

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Commercial banks on call: Act now to emerge stronger after COVID-19

Accenture

Among its many impacts around the world, the COVID-19 health crisis is wreaking havoc on business—especially small and mid-sized enterprises. Just under half of the executives surveyed recently by ADP,1 representing mid-sized organizations, believe they won’t be able to survive in the current state for more than another three months. Nearly 90 percent of the….

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Noah, fresh off $150M in funding, sets sights on home equity loans 

Bank Innovation

Noah, a company that offers financing in exchange for a portion of consumers’ home equity, gives consumers an alternative to home equity loans from banks. With a $150 million funding round from undisclosed institutional investors, up from a $5 million Series A just seven months ago, there appears to be faith in the company’s business […].

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The future of the Euro (#coronavirus bonds)

Chris Skinner

For most of my adult life, we’ve been part of the European Union. The Brexit vote came as a shock, and the unravelling of Britain from Europe for the past four years has been a major stalemate in British life and politics. Now, the whole euro project might come tumbling … The post The future of the Euro (#coronavirus bonds) appeared first on Chris Skinner's blog.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Marriott Plans For Reopening And Keeping Guests, Workers Safe From COVID-19

PYMNTS

Arne Sorenson, Marriott International Inc.’s CEO, said the deadly coronavirus pandemic will change the experience of staying in a hotel — at least temporarily — according to a report by Bloomberg. He told Bloomberg Television’s Leadership Live broadcast on Monday (April 20) no one knows when the lodging industry will rebound from impacts of COVID-19.

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4 Models To Help You Decide When To Call Your Employees Back To The Workplace

South State Correspondent

If we are going to “reopen America,” it helps to have a quantitative approach to make sure we are making the right decision. Since we are dealing with people’s lives and livelihood, this will be the most critical decision that most of us will ever have to make in their entire professional careers. Everyone wants to get America back to normalcy and recall our employees back to the workplace, but the debate is over when.

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Lenders brace for PPP round 2 with automation, APIs

Bank Innovation

Armed with automation, APIs and experience, lenders across the country are making preparations to process the torrent of Paycheck Protection Program loans expected when the Small Business Administration re-opens the E-Tran system on Monday at 10:30 a.m. EDT. “Speed is the name of the game. We know there will be a mad dash to the […].

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The Finanser’s Week: 13th April 2020 – 19th April 2020

Chris Skinner

The main blog headlines are … Will you avoid companies that put profit before people? I’ve been writing a lot about purpose-driven banking, a theme that resonates around the idea that business focus should be more than just making money. It should also focus upon doing good for society and … The post The Finanser’s Week: 13th April 2020 – 19th April 2020 appeared first on Chris Skinner's blog.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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The Race To The Cloud: Will Digital Banks Win?

PYMNTS

Financial institutions (FIs) are feeling the pressure to offer increasingly personalized, digital-first services to keep customers satisfied. Crafting the seamlessness customers want means FIs are overhauling their digital infrastructures to enable access to fast, interactive and engaging banking experiences. More banks are therefore moving away from legacy core systems to embrace cloud-native architectures to power automation and meet the speed expected by consumers, securely.

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CDFI Beneficial State Bank, Aided by Abrigo, Goes All Out To Secure PPP Small Business, Nonprofit Loans

Abrigo

Key Takeaways Beneficial State Bank, a Community Development Financial Institution (CDFI) was able to award SBA approval for 333 Paycheck Protection Program loans worth $94.5 million before funding ran out April 17. The CDFI instated Abrigo's SBA Lending technology platform and systemized approach soon after business owners were able to begin applying for PPP loans.

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Big banks face challenges with stand-alone apps   

Bank Innovation

Some of the country’s trillion-dollar banks have spent the past three years launching digital offshoots that mimic their startup competitors, but the promise of stand-alone personal finance management apps from incumbent banks remains largely unfulfilled. JPMorgan Chase’s Finn shut down last summer and Wells Fargo’s Greenhouse is still in a seven-state pilot after a year […].

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Things worth reading: 22nd April 2020

Chris Skinner

Things we’re reading today include … Bank of England boss: Loans need to be sorted out Fitch downgrades 10 European banks and warns coronavirus impact could lead to more Chinese bank publishes first-ever banking blockchain white paper RBS digital bank Bo is losing its chief product builder Coronavirus: Branson offers … The post Things worth reading: 22nd April 2020 appeared first on Chris Skinner's blog.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.