Bobsguide
APRIL 27, 2021
We’re five months away from the final regulatory deadline set by the Financial Conduct Authority for card issuers, payments firms and online retailers to implement Strong Customer Authentication (SCA). SCA is a regulatory requirement brought in to protect consumers and businesses from
Accenture
APRIL 27, 2021
It’s hard to overstate the importance of trust in banking—which makes the findings of our latest Global Banking Consumer Study concerning for banks. The study, which interviewed 47,000 consumers around the world, revealed that the COVID-19 pandemic has accelerated what has been a longer-term decline in trust in banks. We found that 29 percent of….
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Banking Exchange
APRIL 26, 2021
The pandemic greatly accelerated the technology shift as customers were largely unable or not willing to visit branches in-person The Economy Technology Duties Security Tech Management Mobile Online Operational Risk Feature3 Feature.
Perficient
APRIL 26, 2021
The Office of the Comptroller of the Currency (OCC) has released 15 Community Reinvestment Act (CRA) performance evaluations. These evaluations are based on on-site examinations by OCC-trained staff. On-site examinations are done every other year. Reviews, which can take weeks, assess an institution’s performance in helping to meet the credit needs of communities, including those of low or moderate income within its assessment area.
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Independent Banker
APRIL 30, 2021
Photo by Robert Severi. Our approach to service is not about checking something off the list for today. It’s about making incremental positive change over time. In today’s world, it’s more important than ever for businesses to lead with purpose. Consumers are demanding it from the companies with which they do business—so much so that in its Retail Trends 2021 list, Deloitte said it expects purpose to be as disruptive in the next 10 years as digital has been in the past 10.
CFPB Monitor
APRIL 28, 2021
The CFPB recently issued a final rule delaying the mandatory compliance date for the new general qualified mortgage (QM) rule based on an annual percentage rate (APR) limit from July 1, 2021 to October 1, 2022. The final rule is effective on June 30, 2021. The CFPB also issued an executive summary of the final rule. In December 2020, the CFPB issued the new general QM rule to replace the original general QM rule based on a strict 43% debt-to-income (DTI) ratio.
Accenture
APRIL 28, 2021
The headlines are crowded with stories about bank mergers and acquisitions among middle market banks. This doesn’t surprise me. While M&A slowed down during the height of the pandemic, it’s ramping up fast now as a mechanism to spur growth and recovery. Buying is one thing, integrating is another What I find fascinating about M&A…. The post Congratulations, you bought a bank.
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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Banking Exchange
APRIL 26, 2021
Brands across all industries need to be prepared for what comes next, especially when it comes to customer experience (CX) Retail Banking Risk Management Feature Financial Trends Lines of Business Feature3 Covid19.
Bobsguide
APRIL 28, 2021
Retail banks have found themselves at the centre of the digital disruption shaking financial services. As well as direct competition from challenger and neobanks entering the sector, they also have to contend with the likes of Facebook, Amazon and Google and their peers looking to expand their.
Accenture
APRIL 27, 2021
UK banks have been striving for years to reduce their cost base. Yet despite these efforts, downward pressure on revenue is continuing to squeeze profitability. Now the fallout from COVID-19 – including widespread uncertainty and an economic downturn – is set to make revenue growth even harder to achieve. The effect is to put banks’…. The post Why an operations revolution is an urgent imperative for banks appeared first on Accenture Banking Blog.
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
ATM Marketplace
APRIL 30, 2021
The pandemic changed how customers viewed shopping and spending. But as the world moves into post-pandemic, retailers are concerned with creating a positive customer experience. Rafael Lourenco, executive vice president at ClearSale shares his thoughts on ways to improve the customer experience.
BankUnderground
APRIL 27, 2021
Rupal Patel. Repo markets form part of the plumbing of the financial system. They allow participants to borrow cash against collateral and buy back this collateral at a higher price at the end of the transaction. When there is a blockage in repo it has repercussions on financial markets. Since 2014 there have been significant changes in repo functioning, causing policymakers to question why these changes are happening and what it means for financial stability.
Payments Source
APRIL 25, 2021
Accenture
APRIL 28, 2021
In this series we’ve looked at a range of important subjects for banks looking to grow and gain competitive advantage in 2021. All are connected to Accenture’s latest Global Banking Consumer Study. But in every post we have encountered, in one way or another, the same challenges and questions. If a post-pandemic world is also…. The post How banks can resist commoditization in a digital world appeared first on Accenture Banking Blog.
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
TheGuardian
APRIL 26, 2021
Witnesses will be asked to respond to claims the ’Ndrangheta has laundered billions of euros in City of London In a high-security, 1,000-capacity courtroom converted from a call centre, Italy’s largest mafia trial in three decades is under way in Lamezia Terme, Calabria. About 900 witnesses are set to testify against more than 350 defendants, including politicians and officials charged with being members of the ’Ndrangheta, Italy’s most powerful criminal group.
BankDeals
APRIL 26, 2021
One year after the Fed announced the Reg D change, I thought it would be interesting to review the latest policies of a few popular banks and credit unions.
BankInovation
APRIL 29, 2021
This month saw investment in digital leadership and compliance, as C-suite positions were filled with new faces at JPMorgan Chase, Citi and Independent Financial, as well as at MoneyGram and Fiserv. Notable hires from April include: Chase grows its consumer and community banking digital and product leadership team JPMorgan Chase brought three new recruits into […].
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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.
TheGuardian
APRIL 30, 2021
Jes Staley says bank continues to take ‘cautious view’ of impact of Covid-19 pandemic Coronavirus – latest updates See all our coronavirus coverage The UK economy is on course for its biggest economic boom since 1948 as the country’s coronavirus vaccination programme allows consumers to go out and spend, according to the chief executive of Barclays.
CB Insights
APRIL 28, 2021
Q1’21 was a record quarter for insurtech investment activity. Startups raised over $2.5B across 146 deals. This record level of funding reflects a 180% increase compared to the same period last year, when fears of Covid-19 swelled, and a 22% increase compared to Q4’20, as investment activity steadily bounced back. In addition to funding growth, the number of deals this quarter also grew significantly, including a 52% year-over-year increase and a 42% quarter-over-quarter increase.
BankInovation
APRIL 27, 2021
Alabama’s Citizens Bank and Trust is upgrading its core account processing platform to offer real-time payments and better automate with the help of third-party providers — a move that more banks may pursue, given Fiserv’s first-quarter earnings report of increased sales today. The $700 million community bank is pivoting to Fiserv’s DNA core, which uses […].
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In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
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