Sat.Jul 07, 2018 - Fri.Jul 13, 2018

article thumbnail

How much did Nigel Farage make out of #Brexit?

Chris Skinner

I picked up Bloomberg’s Business Week in the airport lounge at the weekend. It always has interesting reading, but this one stood out because of the front-page cover. Of course, it should have occurred to me that Brexit was a great way to make money, and the article outlines how … The post How much did Nigel Farage make out of #Brexit? appeared first on Chris Skinner's blog.

Course 419
article thumbnail

Microlender SoLo Funds Could Help Banks Enter $90-Billion Payday Loan Space

Bank Innovation

A new fintech startup is letting consumers make loans to peers and positioning itself as an alternative to the payday loan industry, and there’s something in it for banks too. Since launching this past April, SoLo Funds, a P2P lending platform, has processed nearly $200,000 in small-dollar short-term loans. With small loan amounts and a default rate […].

Lending 321
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How a wearable changed the customer experience for Carnival Cruise

Payments Dive

John Padgett, Carnival Cruise chief experience and innovation officer, outlined the company’s digital and guest-centric strategy in a keynote at the recent ICX Summit conference.

article thumbnail

Can TAGWALK Redefine Fashion Search?

PYMNTS

Entrepreneurs are, as a rule, pretty excited about their ideas. They almost have to be, since the journey from idea to instantiation is arduous under the best circumstances. Only a true believer is likely to ever make it across the finish line, as the less convicted and committed are more than likely going to be worn down and out by the process itself.

New York 191
article thumbnail

Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

article thumbnail

As a bank fires its robot, will the robots fight back?

Chris Skinner

If you didn’t catch the big news of yesterday, it was the first public firing of a robot. In this case, a bank’s chatbot, Amelia. Amelia was launched last year by Swedish bank Nordnet, with the aim of speeding up customer onboarding and improving customer satisfaction. Apparently, she achieved neither … The post As a bank fires its robot, will the robots fight back?

More Trending

article thumbnail

World of Money to bring readers the latest news about financial tech

Payments Dive

Newsletter will selectively curate content daily from among the top stories and information sources to bring readers the news they need to succeed in a fast-moving and highly competitive global economy.

230
230
article thumbnail

How AI is redefining financial crimes detection technologies

Insights on Business

There is a quote in the most recent Star Wars movie, “The Last Jedi” that gets me thinking about innovation; ‘We are the spark, that will light the fire” The Star Wars movies, books, games and mythos is a masterfully woven tapestry telling the tale of a little guy triumphing over an established, organized and technologically advanced pan galactic empire.

article thumbnail

Crypto? It’s only illegal if we say it is

Chris Skinner

I haven’t blogged about cryptocurrencies and blockchain for a while, as it’s been a bit too much for a while. There’s massive coverage everywhere, but what’s the reality? The reality is that a lot of this is nascent change. There are young tycoons making millions, whilst naïve bandwagoners are losing … The post Crypto? It’s only illegal if we say it is appeared first on Chris Skinner's blog.

article thumbnail

The Future Is Not Bright For Most Angel-Stage Fintech Startups

Bank Innovation

Most fintech startups don’t survive. The landscape of payments, lending, artificial intelligence might seem bustling thanks to all the industry hoopla around it, but the success rate for a startup to make it in these fields — or for that matter any of 15-plus fintech segments — is slim. How slim? Well, according to a […].

Fintech 247
article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

article thumbnail

Talking With: Amanda Manna about retailers and digital disruption

Payments Dive

The former head of narrative and partnerships at Lowe's Innovation Labs is scheduled to give a keynote address at Networld Media Group's CONNECT: The Mobile CX Summit in Chicago next month.

Chicago 207
article thumbnail

Macy’s Online Customers Warned Of Data Breach

PYMNTS

After Macy’s cyber tools detected suspicious logins on June 11, the retailer is warning customers about a data breach. The retailer said that a threat targeted the profiles of customers for nearly two months, Detroit Free Press reported. In a letter to its eCommerce customers, Macy’s said that a third party was behind the suspicious activity, and that party had received information from a non-Macy’s source.

Online 134
article thumbnail

The Golden Age of Banking is a bit like England winning the World Cup

Chris Skinner

There’s an argument raging that few have heard. The argument is whether it is the rebirth or death of banks. Many vote for the latter, but the former seems to be winning. Banks are reborn. Ten years since the financial crisis hit, many of the banks that received seismic shocks … The post The Golden Age of Banking is a bit like England winning the World Cup appeared first on Chris Skinner's blog.

226
226
article thumbnail

For Most U.S. Consumers, the Branch Is Still Important

Bank Innovation

Consumers want to engage with banks on an omnichannel level, and right now, the mobile channel seems to be the most popular. The percentage of “mobile-dominate” customers, who prefer to bank from their smartphones, has increased from 10% to 15% of consumers YoY, according to a June 2018 report published by Price Waters Cooper. Mobile […].

Mobile 240
article thumbnail

The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

article thumbnail

Vital Data Breach Insights Reveal Latest Trends | Security | POS | Mobile | ATMs | Kiosk | Loss | Retail

Payments Dive

As data breaches continue to occur, are criminals keeping to tried and tested means or adapting to new opportunities? This new infographic from TNS looks at the latest trends in data breaches. Download your copy now.

Trends 170
article thumbnail

The Warranty As An eCommerce Plug-In

PYMNTS

Retailers face a challenge when it comes to offering warranties for their customers: A warranty program can take months to set up and launch. But offerings such as Mulberry Platform seek to dramatically speed up that timeline to under a day. “We want the retailers to be able to a launch a best-in-class warranty option in less than an hour,” Mulberry Platform Co-founder Chinedu Eleanya said in an interview with PYMNTS.com.

Retail 125
article thumbnail

Want a slice of an ICO? Watch out!

Chris Skinner

I find it quite surprising to see statistics around ICOs, such as the fact that $13.7 billion has been raised by ICOs so far this year alone. $13.7 billion! In what? Well, the 10 biggest ICOs this year are: Telegram: $1.7 billion Dragon: $320 million Huobi: $300 million Bankera: $150.9 … The post Want a slice of an ICO? Watch out! appeared first on Chris Skinner's blog.

article thumbnail

New York State Regulations for Online Lenders to ‘Level Playing Field’ for Banks

Bank Innovation

Online lenders may own more than half of the personal lending market, but they face serious headwinds. For one thing, rising interest rates will increase their cost of funds, and perhaps make their offerings less attractive, and for another, regulations may arrive that make operating their businesses more expensive. In New York State, perhaps anticipating a […].

New York 225
article thumbnail

Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

article thumbnail

Podcast Episode 1: Interview with Mastercard Chief Security Officer - Ron Green

Payments Dive

The Mobile Payments Today Podcast offers a view into the hot topics affecting the continuing evolution of payments technology worldwide. The podcast features interviews with movers and shakers as well as news related to banking, blockchain, retail, restaurants, and self-service.

Security 150
article thumbnail

Facebook Files Patent For eCommerce Messenger Bot

PYMNTS

As Facebook continues its forays into commerce, the company has filed a patent for a messaging bot that enables users to pay for items. The patent , which is called “Processing Payment Transactions Using Artificial Intelligence Messaging Services,” details a bot that can understand and reply to the requests of users, CB Insights reported. An illustration for the patent details a chat between a consumer and a coffee shop bot.

article thumbnail

The Finanser’s Week: 2nd July 2018 – 8th July 2018

Chris Skinner

The main blog headlines this week are … MPs battle over blockchain Conservative MP Eddie Hughes has just written a 36-page white paper extolling the benefits of blockchain for Britain, which was published yesterday Unlocking Blockchain: Embracing new technologies to drive efficiency and empower the citizen, by FREER. FREER is … The post The Finanser’s Week: 2nd July 2018 – 8th July 2018 appeared first on Chris Skinner's blog.

article thumbnail

Citizens Financial Group Launches Neobank Citizens Access

Bank Innovation

Citizens Financial Group joins the latest band of established FIs in launching its version of a digital-first bank called Citizens Access. Unlike others such as JPMorgan Chase’s Finn, which was rolled out nationwide earlier this month, this digital bank is not catering to the general ‘millennial’ audience as is evident by its $5,000 deposit minimum. […].

Groups 225
article thumbnail

It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

article thumbnail

Podcast Episode 1: Interview with Mastercard Chief Security Officer - Ron Green

Payments Dive

The Mobile Payments Today Podcast offers a view into the hot topics affecting the continuing evolution of payments technology worldwide. The podcast features interviews with movers and shakers as well as news related to banking, blockchain, retail, restaurants, and self-service.

Security 150
article thumbnail

Today In Data: Consumers Trade Albums For Unbundled Songs

PYMNTS

With consumers demanding more choices, experts say that the unbundling of media – such as music, newspapers and television programming – is the future. At the same time, services like Zelle use a consumer’s mobile phone number to route funds , and platforms like Ingo Money allow companies to send funds to consumer accounts in real time. And, in retail, J.Crew ‘s smaller sister brand, Madewell , is growing because of its ability to think small to generate very large effects.

Data 122
article thumbnail

Welcome to The Finanser by Chris Skinner

Chris Skinner

Welcome to The Finanser, the portal to the knowledge base of the Financial Services Club, chaired by Chris Skinner. To make an enquiry about a speaking engagement, just contact us and, if you are interested in Chris Skinner as a speaker, here’s an illustration of his keynote presentations … Chris Skinner is … The post Welcome to The Finanser by Chris Skinner appeared first on Chris Skinner's blog.

article thumbnail

How Umpqua’s CEO Is Bringing the Bank’s Famous CX into the Digital World

Bank Innovation

If there is one way to describe Umpqua Bank’s innovation plans it would be “digital human,” according to the bank’s new CEO, Cort O’Haver. Digital human, as O’Haver explained, is the marriage of digital innovation with the physical retail banking experience. (Coincidentally, it’s also the title of a Chris Skinner book.) O’Haver is not talking […].

article thumbnail

10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.