Sat.Jul 07, 2018 - Fri.Jul 13, 2018

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How much did Nigel Farage make out of #Brexit?

Chris Skinner

I picked up Bloomberg’s Business Week in the airport lounge at the weekend. It always has interesting reading, but this one stood out because of the front-page cover. Of course, it should have occurred to me that Brexit was a great way to make money, and the article outlines how … The post How much did Nigel Farage make out of #Brexit? appeared first on Chris Skinner's blog.

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Microlender SoLo Funds Could Help Banks Enter $90-Billion Payday Loan Space

Bank Innovation

A new fintech startup is letting consumers make loans to peers and positioning itself as an alternative to the payday loan industry, and there’s something in it for banks too. Since launching this past April, SoLo Funds, a P2P lending platform, has processed nearly $200,000 in small-dollar short-term loans. With small loan amounts and a default rate […].

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How a wearable changed the customer experience for Carnival Cruise

Payments Dive

John Padgett, Carnival Cruise chief experience and innovation officer, outlined the company’s digital and guest-centric strategy in a keynote at the recent ICX Summit conference.

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Can TAGWALK Redefine Fashion Search?

PYMNTS

Entrepreneurs are, as a rule, pretty excited about their ideas. They almost have to be, since the journey from idea to instantiation is arduous under the best circumstances. Only a true believer is likely to ever make it across the finish line, as the less convicted and committed are more than likely going to be worn down and out by the process itself.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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As a bank fires its robot, will the robots fight back?

Chris Skinner

If you didn’t catch the big news of yesterday, it was the first public firing of a robot. In this case, a bank’s chatbot, Amelia. Amelia was launched last year by Swedish bank Nordnet, with the aim of speeding up customer onboarding and improving customer satisfaction. Apparently, she achieved neither … The post As a bank fires its robot, will the robots fight back?

More Trending

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World of Money to bring readers the latest news about financial tech

Payments Dive

Newsletter will selectively curate content daily from among the top stories and information sources to bring readers the news they need to succeed in a fast-moving and highly competitive global economy.

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How AI is redefining financial crimes detection technologies

Insights on Business

There is a quote in the most recent Star Wars movie, “The Last Jedi” that gets me thinking about innovation; ‘We are the spark, that will light the fire” The Star Wars movies, books, games and mythos is a masterfully woven tapestry telling the tale of a little guy triumphing over an established, organized and technologically advanced pan galactic empire.

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Crypto? It’s only illegal if we say it is

Chris Skinner

I haven’t blogged about cryptocurrencies and blockchain for a while, as it’s been a bit too much for a while. There’s massive coverage everywhere, but what’s the reality? The reality is that a lot of this is nascent change. There are young tycoons making millions, whilst naïve bandwagoners are losing … The post Crypto? It’s only illegal if we say it is appeared first on Chris Skinner's blog.

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The Future Is Not Bright For Most Angel-Stage Fintech Startups

Bank Innovation

Most fintech startups don’t survive. The landscape of payments, lending, artificial intelligence might seem bustling thanks to all the industry hoopla around it, but the success rate for a startup to make it in these fields — or for that matter any of 15-plus fintech segments — is slim. How slim? Well, according to a […].

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Talking With: Amanda Manna about retailers and digital disruption

Payments Dive

The former head of narrative and partnerships at Lowe's Innovation Labs is scheduled to give a keynote address at Networld Media Group's CONNECT: The Mobile CX Summit in Chicago next month.

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Macy’s Online Customers Warned Of Data Breach

PYMNTS

After Macy’s cyber tools detected suspicious logins on June 11, the retailer is warning customers about a data breach. The retailer said that a threat targeted the profiles of customers for nearly two months, Detroit Free Press reported. In a letter to its eCommerce customers, Macy’s said that a third party was behind the suspicious activity, and that party had received information from a non-Macy’s source.

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The Golden Age of Banking is a bit like England winning the World Cup

Chris Skinner

There’s an argument raging that few have heard. The argument is whether it is the rebirth or death of banks. Many vote for the latter, but the former seems to be winning. Banks are reborn. Ten years since the financial crisis hit, many of the banks that received seismic shocks … The post The Golden Age of Banking is a bit like England winning the World Cup appeared first on Chris Skinner's blog.

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For Most U.S. Consumers, the Branch Is Still Important

Bank Innovation

Consumers want to engage with banks on an omnichannel level, and right now, the mobile channel seems to be the most popular. The percentage of “mobile-dominate” customers, who prefer to bank from their smartphones, has increased from 10% to 15% of consumers YoY, according to a June 2018 report published by Price Waters Cooper. Mobile […].

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Vital Data Breach Insights Reveal Latest Trends | Security | POS | Mobile | ATMs | Kiosk | Loss | Retail

Payments Dive

As data breaches continue to occur, are criminals keeping to tried and tested means or adapting to new opportunities? This new infographic from TNS looks at the latest trends in data breaches. Download your copy now.

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The Warranty As An eCommerce Plug-In

PYMNTS

Retailers face a challenge when it comes to offering warranties for their customers: A warranty program can take months to set up and launch. But offerings such as Mulberry Platform seek to dramatically speed up that timeline to under a day. “We want the retailers to be able to a launch a best-in-class warranty option in less than an hour,” Mulberry Platform Co-founder Chinedu Eleanya said in an interview with PYMNTS.com.

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Want a slice of an ICO? Watch out!

Chris Skinner

I find it quite surprising to see statistics around ICOs, such as the fact that $13.7 billion has been raised by ICOs so far this year alone. $13.7 billion! In what? Well, the 10 biggest ICOs this year are: Telegram: $1.7 billion Dragon: $320 million Huobi: $300 million Bankera: $150.9 … The post Want a slice of an ICO? Watch out! appeared first on Chris Skinner's blog.

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New York State Regulations for Online Lenders to ‘Level Playing Field’ for Banks

Bank Innovation

Online lenders may own more than half of the personal lending market, but they face serious headwinds. For one thing, rising interest rates will increase their cost of funds, and perhaps make their offerings less attractive, and for another, regulations may arrive that make operating their businesses more expensive. In New York State, perhaps anticipating a […].

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Open banking's global sweep will stall without an open tech standard

Payments Source

A lack of standardization increases costs and complexity at each bank, opens the door to insecure solutions and hinders adoption by software developers that only have bandwidth to write to one or two open APIs, according to Steve Kirsch, CEO and founder of Token.

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Facebook Files Patent For eCommerce Messenger Bot

PYMNTS

As Facebook continues its forays into commerce, the company has filed a patent for a messaging bot that enables users to pay for items. The patent , which is called “Processing Payment Transactions Using Artificial Intelligence Messaging Services,” details a bot that can understand and reply to the requests of users, CB Insights reported. An illustration for the patent details a chat between a consumer and a coffee shop bot.

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The Finanser’s Week: 2nd July 2018 – 8th July 2018

Chris Skinner

The main blog headlines this week are … MPs battle over blockchain Conservative MP Eddie Hughes has just written a 36-page white paper extolling the benefits of blockchain for Britain, which was published yesterday Unlocking Blockchain: Embracing new technologies to drive efficiency and empower the citizen, by FREER. FREER is … The post The Finanser’s Week: 2nd July 2018 – 8th July 2018 appeared first on Chris Skinner's blog.

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Citizens Financial Group Launches Neobank Citizens Access

Bank Innovation

Citizens Financial Group joins the latest band of established FIs in launching its version of a digital-first bank called Citizens Access. Unlike others such as JPMorgan Chase’s Finn, which was rolled out nationwide earlier this month, this digital bank is not catering to the general ‘millennial’ audience as is evident by its $5,000 deposit minimum. […].

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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CTO headache: choosing the right fintech solutions

Bobsguide

Over the past few years, financial market participants have come to rely more and more on third party tech vendors for a list of reasons. From risk management to trading to treasury and compliance, few financial firms don’t find themselves reliant on the expertise of the fintech community. But.

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Today In Data: Consumers Trade Albums For Unbundled Songs

PYMNTS

With consumers demanding more choices, experts say that the unbundling of media – such as music, newspapers and television programming – is the future. At the same time, services like Zelle use a consumer’s mobile phone number to route funds , and platforms like Ingo Money allow companies to send funds to consumer accounts in real time. And, in retail, J.Crew ‘s smaller sister brand, Madewell , is growing because of its ability to think small to generate very large effects.

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Welcome to The Finanser by Chris Skinner

Chris Skinner

Welcome to The Finanser, the portal to the knowledge base of the Financial Services Club, chaired by Chris Skinner. To make an enquiry about a speaking engagement, just contact us and, if you are interested in Chris Skinner as a speaker, here’s an illustration of his keynote presentations … Chris Skinner is … The post Welcome to The Finanser by Chris Skinner appeared first on Chris Skinner's blog.

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How Umpqua’s CEO Is Bringing the Bank’s Famous CX into the Digital World

Bank Innovation

If there is one way to describe Umpqua Bank’s innovation plans it would be “digital human,” according to the bank’s new CEO, Cort O’Haver. Digital human, as O’Haver explained, is the marriage of digital innovation with the physical retail banking experience. (Coincidentally, it’s also the title of a Chris Skinner book.) O’Haver is not talking […].

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se