Sat.Oct 27, 2018 - Fri.Nov 02, 2018

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Gartner: you’re better than this

Chris Skinner

I got this headline today: Most banks will be made irrelevant by 2030 – Gartner Within 12 years time, 80% of financial firms will either go out of business or be rendered irrelevant by new competition, changing customer behaviour and advancements in technology, according to forecasts by Gartner. And it … The post Gartner: you’re better than this appeared first on Chris Skinner's blog.

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Mobile payment plays big role in restaurant omnichannel digital experience

Payments Dive

Sean Kennedy, president of Cowboy Chicken, and Modern Market Technology Director Brian Anderson shared insight and tips on crafting a digital experience strategy at the Fast Casual Executive Summit.

Mobile 321
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Can QR Codes Make It in America? SwiftPass Thinks So

Bank Innovation

The scale of mobile payments in China staggers the Western imagination. In 2017, $15.4 trillion in mobile payments were processed, 54% by Alipay, and 39% by Tencent’s WeChat Pay. By the most generous estimation, the U.S. market, though growing steadily, processes a tiny fraction of that amount. The payment solutions company SwiftPass, headquartered in Shenzen, […].

America 250
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Brexit A Boon For Blockchain?

PYMNTS

Questions loom large over Brexit. As the U.K. gears up to leave the European Union (EU), for commerce, there remains the unknowns of how trade will be affected, as well as how capital, goods and services can be tracked. Late this month, a study from Nexus found that across 200 businesses surveyed, more than half of large and mid-sized companies queried are looking to adopt blockchain in an effort to mitigate operational risks in the wake of Brexit.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Clash of clans … or new bank versus old bank (Fidor, BPCE) 

Chris Skinner

I was talking with some friends at the most innovative bank in Europe that has stopped getting on my radar for the past few years. I first blogged about them back in 2012, when I met the founder at an event. That bank is called Fidor. Following that first meeting, we became friends, … The post Clash of clans … or new bank versus old bank (Fidor, BPCE) appeared first on Chris Skinner's blog.

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More Trending

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Addressing Key Challenges at the Frontier of Financial Services Marketing

Bank Innovation

There have never been more opportunities – or more challenges – in digital marketing, especially for financial services. With a plethora of channels and corresponding metrics, how do marketers decide which ones to prioritize? And in a digital landscape that’s constantly changing, how can marketers efficiently drive bottom-line impact?

Marketing 250
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Mapping Fraud’s DNA

PYMNTS

Payments and commerce fraud has its own ecosystem, one that includes criminals, servers and other computing devices, IP addresses, compromised payment cards and stolen personal data, and even houses and other physical locations. The various parts come together to produce a nefarious whole, one that targets personal and payment data to enable product or identity theft , account takeovers and other illegal activities that, left unchecked, can ruin lives and take down companies.

Fraud 199
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AI is only as good as the people who program it

Chris Skinner

Artificial Intelligence (AI) is moving at a pace, creating a really interesting online debate the other day about its applications. Specifically, the question was raised about self-driving cars and how they make decisions. For example, when a self-driving car crashes, who should die? This is a question explored in depth … The post AI is only as good as the people who program it appeared first on Chris Skinner's blog.

Examples 315
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Payments Card Fraud: Death by a Thousand Cuts

Payments Dive

Not only do card fraud losses take a dollar-for-dollar toll on bottom line profitability, card fraud blights the customer experience—undermining consumers' trust and collectively costing issuers millions annually in lost business.

Fraud 218
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Red Hat Explains Why APIs Are Not Enough

Bank Innovation

Red Hat, a multinational software company, will be conducting a webinar called “Why APIs Are Not Enough,” on Bank Innovation’s website next month. The webinar will be delivered by Eric Marts, financial services product manager at Red Hat, and Edson Yanaga, Red Hat’s director of developer experience. Prior to joining Red Hat, Marts shaped solutions […].

Software 186
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Seven Big Threats Facing Seven Big Tech And Payments Players This Halloween

PYMNTS

Halloween , the annual celebration of the spooky and supernatural, is just a couple of days away. For many in payments and the vast ecosystem that it powers, the scariest thing about Oct. 31 might not be the sight of a kid in a full-on Frankenstein costume at the door on Halloween night asking for candy. The day after Halloween marks the 60-day sprint to the end of the year – a year in which the pace of innovation has accelerated materially.

Payments 196
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Apps, DApps and Super-Apps

Chris Skinner

You’re probably familiar with an app. Maybe you even have some on this thing called a smartphone. I apologise for the few financial guys I know who are still using blackberries, as what follows may blow your mind. Ok, I know that was patronising but there are actually still a … The post Apps, DApps and Super-Apps appeared first on Chris Skinner's blog.

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A letter from MPT's new editor: Learning how to drive again in a world that keeps changing

Payments Dive

David Jones, editor of MPT, introduces himself.

How To 186
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Temenos Sees ‘Backbone’ for Digital Banking in AI

Bank Innovation

In preparation for the future of digital banking, Temenos, the Switzerland-based banking software provider, appears to be putting its money on artificial intelligence. The company announced this month the launch of the Centre of Excellence for Artificial Intelligence to serve as its “innovation engine.” Emily Steele, president for North America at Temenos, told Bank Innovation […].

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How Open Banking Will Test Banks’ Data Security Strategies

PYMNTS

Whether driven by regulation or market competition, the financial services sector in several jurisdictions is progressing toward open banking, interconnectivity and a freer flow of data between customer accounts and third parties. As such, data security has simultaneously emerged as a renewed focal point for the financial services market, because the more data moves and the more actors touch it, the more exposure that information has to nefarious actors.

Security 194
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Keep on grafting

Chris Skinner

Every now and again people like me are drawn back into reality. Sure, I fly business class, sometimes first, and drink champagne at 40,000 feet. I land and stay in luxurious hotels whilst partying with a network of people who are friends, rather than business associates. I eat at fine … The post Keep on grafting appeared first on Chris Skinner's blog.

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Insurtech report: The starting and stalling of a sector

Bobsguide

Insurtech entered common vernacular in the market towards the end of 2015, but it’s been slow to take off compared to disruption in other areas. A report last year by the European Insurance and Occupational Authority (EIOPA) said that digitisation had not yet reached the point of truly.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Red Hat Explains Why APIs Are Not Enough

Bank Innovation

Red Hat, a multinational software company, will be conducting a webinar called “Why APIs Are Not Enough,” on Bank Innovation’s website next month. The webinar will be delivered by Eric Marts, financial services product manager at Red Hat, and Edson Yanaga, Red Hat’s director of developer experience. Prior to joining Red Hat, Marts shaped solutions […].

Software 150
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How PSD2 And Open Banking Impact Security

PYMNTS

As a result of the passage and adoption of open banking regulations, like PSD2 in Europe, banks and other financial firms are sharing data more freely than ever before. The greater availability of data gives financial institutions (FIs) and FinTech firms alike insight into customers’ behaviors, habits and preferences, allowing them to develop more effective tools, products and features.

Security 192
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The Finanser’s Week: 22nd October – 28th October 2018

Chris Skinner

The main blog headlines are … Technosocialism? As if … Someone told me I should start a travel blog, as I fly more than most pigeons do. True. But I’m not sure my travel blog would be read so much. However, it does make me reflect on travel and money. … The post The Finanser’s Week: 22nd October – 28th October 2018 appeared first on Chris Skinner's blog.

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Payments outages suggest retail value chain must be reassessed

Bobsguide

Thousands of UK businesses were unable to process payments because of a network outage at the beginning of the week, with reports suggesting Worldpay encountered a temporary fault.

Retail 141
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Western Union Touts Strong Digital Growth, Amazon Partnership in 3Q Earnings

Bank Innovation

“Advancing digital expansion” was at the top of Western Union’s overview of strategic initiatives in the company’s 3Q18 earnings report, released Thursday. At more than 165 years old, the global money transfer company has hardly cultivated a reputation for innovation, yet 2018 has been a busy year in exactly that department. In October, the company […].

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Why The Bank-FinTech Relationship Is More Complicated Than Conflicted

PYMNTS

Pick your metaphor: David vs. Goliath. Knocking the giant off the pedestal. Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”. The subject? The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce.

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Things worth reading: 31st October 2018

Chris Skinner

Things we’re reading today include … Monzo now worth more than £1 billion Michael Jordaan’s Bank Zero prepares to shake up the banking system In two sessions, $200 billion of FANG market cap up in smoke Reserve Bank warns of looming global threats to Australian economy BNP Paribas suffers fixed … The post Things worth reading: 31st October 2018 appeared first on Chris Skinner's blog.

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Data: Reinventing the gift card

Payments Source

As the gift card market grows and becomes increasingly digital, so has the product's utility.Thus, many consumers are shifting their habits and buying gift cards for themselves either due to an incentive program or to help with budgeting.

Cards 139
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The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.