Chris Skinner
SEPTEMBER 2, 2018
There’s been an interesting but hidden trend taking place. It started in China with Tencent and Alipay and has now gone global. The phenomenon is called QR codes. QR, or Quick Response if you prefer the longer form, is a code that originated in Japan in the 1990s, and has … The post Will QR codes wipe out cash and cards? appeared first on Chris Skinner's blog.
PYMNTS
SEPTEMBER 4, 2018
For some small businesses, taking steps to digitize might feel like a game of Frogger. How does one know when to leap into a new technology without getting hit with issues like implementation problems, technical challenges and the threat of a wasted investment? What’s more, how can a business feel confident in embracing a new technology when the next generation of an innovation could be just around the corner?
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Payments Dive
SEPTEMBER 7, 2018
Host Will Hernandez, discusses USAA's unique branch-less mobile banking system, which services the U.S. military. USAA is typically on the cutting edge of mobile banking, and Phil Leininger, the GM of Omnichannel Sales & Service of USAA, talks about their advancements in mobile technology.
Bank Innovation
SEPTEMBER 6, 2018
There are advantages to both sides for banks to partner with mortgage solutions, but one of the U.S.’s largest digital mortgage companies told Bank Innovation why they aren’t partnering with banks. LendingHome, which has originated $3 billion in loans since 2014, says there need not be a rush for digital mortgage servicers to partner with […].
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
Chris Skinner
SEPTEMBER 5, 2018
I recently blogged about JP Morgan Chase spending $10 billion a year on technology of which $3 billion goes into new projects. There were then several other announcements that caught my attention about Citibank and Bank of America investing similar amounts in digital. The question it prompted is: why are … The post We need to launch a digital bank?
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Payments Dive
SEPTEMBER 6, 2018
It's time for a look back at last month's most-read content on the site.
Bank Innovation
SEPTEMBER 6, 2018
Goldman Sachs is reportedly dropping plans for a cryptocurrency trading desk. The news, which broke late yesterday, sent crypto prices further down, but in this bear market, you'd be excused for not noticing. The news, though dismissed or even spun into a good thing by crypto enthusiasts, can hardly be taken as a positive sign […].
Chris Skinner
SEPTEMBER 6, 2018
I was introduced to a lunch meeting by the Chairman of the Bank. As he made the introduction, he gave a personal account of how technology had changed the world during his lifetime. This is not his speech, but my version of his speech. I trust you like it. So, … The post How the world has changed with technology appeared first on Chris Skinner's blog.
PYMNTS
SEPTEMBER 5, 2018
Consumers want what they want, when they want it – and they want to be able to feel confident that they can trust what they choose, whether it’s shopping online, contemplating a connected car or choosing between a card and a mobile payment method. Trust means the transaction is secure , and also lives up to the customers’ expectations for the agreement.
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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Payments Dive
SEPTEMBER 5, 2018
More than 125 retail and restaurant executives gathered in Chicago last month for Networld Media Group's annual summit.
Bank Innovation
SEPTEMBER 7, 2018
Goldman Sachs CFO Martin Chavez said a report that stated the bank was closing or delaying its cryptocurrency trading desk was "fake news." This information appeared on Bank Innovation and across business media yesterday. Chavez told the audience at TechCrunch Disrupt yesterday (video here) that desk or no desk, Goldman will continue its exploration of […].
Chris Skinner
SEPTEMBER 4, 2018
I sometimes find it hard to deal with our world of money these days. Everyone keeps asking should I buy bitcoin and my answer is always it’s your choice. I don’t believe in bitcoin, but I’m not one of those doom mongers who say it’s going to die. It won’t … The post The future of bitcoin appeared first on Chris Skinner's blog.
PYMNTS
SEPTEMBER 7, 2018
If one were looking at the economy a decade ago, Stripe COO Claire Hughes Johnson told Karen Webster, the biggest challenge businesses faced in growing was clear: access to capital. Ten years ago, the economy was in the midst of the “Great Financial Crisis,” and businesses were reeling from the credit crunch that came along for the ride. The last 10 years have changed the playing field a lot.
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Payments Dive
SEPTEMBER 4, 2018
This market report gives an overview of the digital ecosystem and direct carrier billing landscape in South-East Asia.
Bank Innovation
SEPTEMBER 5, 2018
Since its February launch, PurePoint Financial, a hybrid physical/online neobank owned by Mitsubishi UFJ Financial Group, or more specifically MUFG Union Bank N.A., has gained 30,000 accounts, with $5 billion in deposits, and plans to build a mobile app. The app will have full banking functionality but have built-in solutions around checking, payments, PFM and offer […].
Chris Skinner
SEPTEMBER 3, 2018
I was reading The Guardian’s John Quiggin’s article yesterday, about banking being geared towards the 1% and a major crash being needed to fix it. John Quiggin is an economist at the University of Queensland and the thrust of his article is that “financialised capitalism has failed, and cannot be … The post The culture of banking is skewed to be dishonest appeared first on Chris Skinner's blog.
Bobsguide
SEPTEMBER 6, 2018
Successful business owners require a clear understanding of their company’s financial positioning, establishing whether their security holdings and cash balances have breaks. In 2018, everyone wants to get this information quickly, correctly and cost-effectively. In bookkeeping, a bank.
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
PYMNTS
SEPTEMBER 3, 2018
The summer, now drawing to a close, brought significant payments and commerce activity outside the Western world. A new PYMNTS story offers an in-depth look at all the recent digital happenings in India — a country that’s experiencing more competition from the likes of Google , Amazon , Walmart-owned Flipkart and Alibaba. Online retail continues to grow in the country, and that market could hit $200 billion by 2026 if one goes by a Morgan Stanley estimate.
Bank Innovation
SEPTEMBER 5, 2018
The digital banking service Varo Money announced last night it had received preliminary approval for a national banking charter from the Office of the Comptroller of the Currency, a division of the U.S. Treasury Department. As Bank Innovation previously reported, Varo raised $45 million for this purpose in January. Square CEO Jack Dorsey said his company was still […].
Chris Skinner
SEPTEMBER 6, 2018
Things we’re reading today include: UK fintech in buoyant mood as valuations soar How high street banks reward premier customers Nigerian bank’s former UK head was arrested U.S. probing Wells Fargo’s wholesale banking unit: WSJ Five surprising outcomes of the 2008 financial crisis Foreign investors face decision to stick or … The post Things worth reading: 7th September 2018 appeared first on Chris Skinner's blog.
Bobsguide
SEPTEMBER 5, 2018
Across financial services artificial intelligence (AI) is no longer the stuff of the future. It has been embraced by banks supported by third party fintechs, providers, and technology departments within banks keen to use their own resources to drive their use of the robotic process automation (RPA).
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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.
PYMNTS
SEPTEMBER 7, 2018
Imagine this: You are watching a movie or TV show at home —it’s been a long week and you are vegging out, a glass a wine on the table — and you decide you like a shirt worn by one of the characters, or that you enjoy a particular documentary so much that you want to further explore the subject via a book. You use your remote or mobile device to make such a purchase before giving all your attention back to the action on the screen.
Bank Innovation
SEPTEMBER 4, 2018
Fintech innovation at Rabobank is making itself felt in fields outside of financial services. The bank’s innovation lab has pioneered an IoT project for agriculture, and is an example of how innovation in financial services touches virtually every industry. “We ended up with a project called Movement, which is an IoT device used for tracking cattle on farms, […].
Chris Skinner
SEPTEMBER 4, 2018
Things we’re reading today include … Deutsche Bank to Be Removed From Euro Stoxx 50 Index Danish bank scandal grows to ‘gigantic’ proportions Peer-to-peer lender Funding Circle plans £2bn flotation ING to pay €775m in money laundering case TSB chief Paul Pester steps down after IT meltdown Exclusive: Big Australian … The post Things worth reading: 5th September 2018 appeared first on Chris Skinner's blog.
Gonzobanker
SEPTEMBER 4, 2018
Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Today’s contact center is the critical human voice of successful multi-channel delivery.
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