Sat.Apr 10, 2021 - Fri.Apr 16, 2021

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4 Tips for Bank and Credit Union Process Improvement

Jack Henry

In our current age of technology, speed, and extreme expectations, the ability of banks and credit unions to quickly provide answers, complete transactions, and deliver service is no longer simply a convenience feature – it’s an absolute necessity. Simply put, it could be the difference between someone who hangs up the phone and someone who becomes an accountholder for life.

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Safety First: How to Handle Supplier Banking Data

ATM Marketplace

Angela Anastasakis is the senior vice president of operations and customer success for Nvoicepay, a FLEETCOR Company. She shares with ATM Marketplace her insight and more than 30 years of leadership in banking how to safely handle customer data

How To 71
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4 Reasons Your Financial Institution Should be Using Social Media

SWBC's LenderHub

It’s no secret social media has made its way into millions of Americans’ everyday lives. These days, it’s basically essential that businesses have a social media presence—and for good reason. Your consumers—current and future—are actively using social media to engage with their favorite brands, make purchases, and seeking for social proof from their peers on products and services they are considering.

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What is a Loan Origination System (LOS)?

Abrigo

What an LOS Is, and How It Benefits CFIs A loan origination system automates and manages the lending process to address common challenges. You might also like this report on commercial loan automation systems DOWNLOAD. Takeaway 1 The lending landscape is increasingly competitive and the process is frustrating. Here's what a loan origination system is.

System 338
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Federal Reserve Board Now Accepting Applications For The Community Advisory Council

Perficient

The Federal Reserve Board announced this week that it is accepting applications from individuals who wish to be considered for membership on the Community Advisory Council (CAC). Formed in 2015, CAC advises the Federal Reserve Board on issues affecting consumers and communities. The Federal Reserve Board also has two other advisory councils with members represent depository institutions.

Community 309

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The Retail and Tech Firms That Could Upend Mainstream Banking

Payments Source

Fintech Retailers Digital payments Gig economy

Retail 201
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How To Claim Tax Break On An ELSS SIP While Switching Jobs

BankBazaar

If you’re worried that your ELSS SIP may be impacted because of a switch in your job, read on. If you’re tired of slogging away at your job and getting paid peanuts for it, a job switch can hold the answer to your work woes. Not only does a job switch present an opportunity for career advancement and diversifying your skill set, the rise in income will help you step up your investments in Mutual Funds , Fixed Deposits etc. over the years.

Taxes 179
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Banks enhance UX by accelerating investment in digital technologies

Bobsguide

The pandemic has accelerated digital transformation in banking, leading banks to faster adopt new digital delivery models. The rise of neo and digital banking became the new normal, with an emphasis on mobile banking services.

UX 179
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Six ways to increase your bank board’s tech expertise

Accenture

Good leadership is a key indicator of successful digital transformations. And yet, while the pace of digital transformation in banking is accelerating, bank boardrooms are falling behind. Our new research report called Boosting the Bank Board’s Technology Expertise shows that only 10 percent of banking board directors have technology expertise. We believe the number should….

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Barclays shuts down Pingit digital payments unit

Payments Source

Payments 170
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Eastern Bank, Century Bank Agree to $642M Merger

Banking Exchange

Plus: BMO sells asset management arm; Western Alliance completes AmeriHome acquisition Management Feature M&A Feature3 Community Banking.

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Greensill inquiry chairman sits on board of private bank linked to Tory party

TheGuardian

Questions raised over Nigel Boardman’s appointment given role at Arbuthnot Banking Group, which also employs former civil servants The man appointed by Boris Johnson to rule over the Greensill lobbying scandal is on the board of a private bank that has close ties with the Conservative party and has a number of former civil servants in its ranks, the Guardian can reveal.

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Market Commentary: Week of April 12, 2021

SWBC's LenderHub

Last Week: Stocks continued to cruise to record highs again last week as more and more expectations were built that we may see the sharpest growth in the U.S.—as well as the global economy—in nearly 40 years.

Marketing 145
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Wirecard’s regulator faces criminal probe as scandal expands

Payments Source

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Five Ways to Use Advanced Analytics to Drive Revenue

Gonzobanker

Financial institutions should make data analytics a key component of their revenue growth strategies. In 2020, almost all financial institutions saw record growth in Small Business Administration lending with the Paycheck Protection Program, mortgage origination and home equity loans, and deposits. A slowdown in that momentum is already evident in 2021, especially with more traditional lending and interchange revenue.

Analytics 143
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Greensill scandal: ex-civil servant had $8m stake in lender

TheGuardian

Bill Crothers met Cabinet Office official several times after leaving post and becoming a director at failed lender A former top civil servant who went on to serve as a director of scandal-hit Greensill Capital is facing questions over a string of meetings he held with the head of the Cabinet Office after leaving Whitehall, as a Guardian investigation shows he had a shareholding in Greensill potentially worth $8m before the lender collapsed.

Meeting 144
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Are Bitcoin ATMs the right choice for retailers?

ATM Marketplace

Bitcoin ATMs or BTMs are already spreading across the U.S. and the world. Retailers however, might be wondering if Bitcoin ATMs are right for them. To uncover the answer to that question, we need to take a look at the origins of BTMs, some challenges they have dealt with and what opportunities they provide.

ATM 135
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Circle adds Facebook Diem vet to bring its stablecoin into mainstream

Payments Source

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Regulators Reviewing Money-Laundering, Artificial Intelligence Rules

Banking Exchange

OCC, Federal Reserve, CFPB, FDIC, and NCUA are seeking input from banks and other stakeholders Compliance Compliance Management Compliance/Regulatory Cyberfraud/ID Theft AML & Fraud BSA/AML Security Feature3 Feature Duties Technology.

FDIC 135
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Banks must â??speed upâ?? to match agility of fintechs, says Clearbank

Bobsguide

Banks must accelerate their digital transformation to meet fintechs’ needs, particularly as they are considered critical to the success and regulatory compliance of their fintech partners, according to research led by Clearbank. Whilst over half of fintechs expect their banks enabled.

Fintech 114
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David Cameron breaks 30-day silence over lobbying for Greensill

TheGuardian

Ex-PM says he acted within rules but admits there are ‘important lessons’ to be learned David Cameron has broken his 30-day silence over lobbying ministers on behalf of the scandal-hit company Greensill Capital, accepting he should have acted differently and used only “the most formal channels”. Cameron, who was first contacted by the Financial Times in early March, said he had reflected on his conduct and that “important lessons” would be learned.

National 107
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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13 tales from the mobile wallet graveyard

Payments Source

Mobile 165
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FDIC Seeks Views on Bank Advertising

Banking Exchange

Public’s input sought on potential modernization of advertising and signage rules to better reflect how banks operate Compliance Retail Banking Customers Performance People Compliance Management Compliance/Regulatory Consumer Compliance Feature3 Feature Financial Research Duties Financial Trends.

FDIC 122
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JPMorgan Chase, Citi, Bank of America report uptick in profits, improved efficiency ratios

BankInovation

Most big banks have benefited from releasing reserves they had tucked away as a rainy-day fund in case loans turned bad, but government spending and liquidity support seem to have blunted the edge and the released reserves are now juicing the banks’ bottom line. JPMorgan Chase, Citibank and Bank of America are among the banks […].

America 98
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The real scandal is that the revolving door between government and business is still open

TheGuardian

Greensill is merely the latest chapter in a long story of distorted decision-making and falling public trust Spare a thought for Britain’s ministers and mandarins. Making the right call in the public interest isn’t always easy when they’re endlessly having their ears bent by those with vested interests in their decisions. It is, however, their duty.

Capital 98
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.