Sat.Feb 25, 2023 - Fri.Mar 03, 2023

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3 issues with cashless payments

ATM Marketplace

If you search the word cashless on Google, you will get a flood of articles heralding it as the way of the future in payments. While cashless payments can be useful, they still have issues.

Payments 120
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Smishing: Text messaging fraud and how to avoid it

Abrigo

Preventing SMS phishing, or "smishing: A financial institution's guide to smishing scams, why they work, and how to avoid them. You might also like this webinar, "Proactive measures to protect against check fraud and fraud loss." REGISTER now Takeaway 1 Phishing is not a new fraud trend, but the rise of smartphones means text messaging fraud is becoming more common.

Fraud 195
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The Problem With DSCR and LTV in Lending

South State Correspondent

Many community banks today are willing to underwrite real estate secured loans on just two metrics: debt-service-coverage ratio (DSCR) and loan-to-appraised value (LTV). Banks typically approve credits above 1.20x DSCR and below 75% LTV – with many loan-specific factors that may skew these acceptable levels. For competitive reasons, we see banks dipping to 1.10X DSCR, and some deals are approved at 85% or even higher LTVs.

Lending 195
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3 Rules to Getting Your Deposit Promotion Right

South State Correspondent

In our industry, many banks need to put more thought into the science and strategy of deposit promotions. This is, unfortunately, occurring as the number of deposit promotions is approaching a near-term high, and banks are throwing away money like an untargeted ad campaign. Not leveraging media, not having a current deposit pricing strategy, not leveraging relasticity data , and taking a “one-size-fits-all” approach undermine the average deposit promotion strategy.

Strategy 195
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Supreme Court agrees to take CFPB constitutionality case

American Banker

Policies 101

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Embedded Insurance Meets Customers Where They Are

Perficient

In our last blog, How Embedded Finance is Changing Purchasing & Borrowing Behaviors , we looked at embedded payments and loans and why companies would want to offer (increased sales, lower inventory, processing costs, data gathering) these bank-like services. In this blog, we’re going to stay in the world of finance, but pivot to embedded insurance.

Meeting 275
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FinCEN’s check fraud alert: Ten red flags you should know

Abrigo

Ten red flags to help you identify check fraud A financial institution's guide to identifying mail-related check fraud. You might also like this webinar, "Proactive measures to protect against check fraud and fraud loss." REGISTER now Takeaway 1 Check fraud is one of the more common methods of stealing funds from consumers and businesses. Losses from check fraud total $18 billion annually, representing more than a million checks daily.

Fraud 195
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Brad Bolton: Keep advocating

Independent Banker

Photo by Chris Williams I am grateful to have had the opportunity to serve as chairman. I will continue to advocate for community banking, and for the rest of my career, stand side by side with you to fight our future battles. Serving as ICBA chairman has been one of the highest honors of my life. It’s hard to put into words how special this experience is.

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Visa aims to lower credit surcharge

Payments Dive

The card network plans to reduce the credit card surcharge that merchants can impose on consumers, but the proposal is facing pushback.

Cards 435
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Measure Twice, Cut Once. Plan Twice, Build Once

Perficient

In our first blog in this series, Blockchain: The Secret Sauce to Supply Chain Visibility , we covered why visibility is so crucial in the supply chain for all parties and gave examples of firms using distributed ledgers to help improve customer service, reduce inventory costs, provide proactive status updates, and help mitigate risk. In our last article, Starting Down the Road to Supply Chain Visibility , we discussed Perficient’s recommendations regarding processes to provide supply cha

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Why banking technology makes sense – recession or not

Abrigo

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Experts say that would be a mistake. You might also like this whitepaper, "Best practices for purchasing bank or credit union software" DOWNLOAD Takeaway 1 As Southwest Airlines learned, technology shortcomings create enormous costs in the short-term and in the future.

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New ICBA chairman Derek Williams’ commitment to community

Independent Banker

Derek Williams, president and CEO of Century Bank & Trust in Milledgeville, Ga., wanted to be a financier before finding his way to community banking. Photo by Harold Daniels Derek Williams, president and CEO of Century Bank & Trust in Georgia, is bringing his passion for community banking to his term as ICBA chairman for 2023/24. By Roshan McArthur Derek Williams is, he says, excited, honored and humbled to make his debut as ICBA chairman at ICBA LIVE.

Community 172
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Jack Henry, ACI pounce on FedNow

Payments Dive

The companies are gearing up to add U.S. real-time services for customers with the mid-year launch of the Federal Reserve instant payments system.

System 395
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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A Bank Automation Summit Preview: Dissecting the Intersection of Real-time Payments and Automation

Perficient

Life is full of intersecting points. The payments industry is no different, and we’re quickly approaching a new intersection point due to the Real-time Payments’ movement into the US. These days, as the US prepares to embrace real-time payments in 2023, the intersection of real-time payments and automation has become a key point of discussion.

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This week’s podcast episode: The Consumer Financial Protection Bureau’s proposals to create two public registries for nonbanks: what you need to know, Part II

CFPB Monitor

The CFPB recently issued two proposals that would require nonbanks to register with and submit information to the CFPB for publication in an online, publicly available database. The proposals represent an aggressive attempt by the CFPB to enhance its supervisory and enforcement authorities and carry significant potential implications for nonbanks that would be required to register.

Online 148
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Rebeca Romero Rainey: Authentic connection

Independent Banker

Photo by Chris Williams For community banks, marketing often points to finding ways to educate, support and grow community, as well as customer knowledge and awareness. True relationships withstand the test of time, and such is the case with the community bank/customer connection. It’s not unusual to hear about a community bank having served a family or a business for generations, and that’s a testament to the strength of the relationship.

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Battle over expected Durbin bill ensues

Payments Dive

A credit union trade group railed against expected credit card processing legislation aimed at Visa and Mastercard before a bill has even been introduced in Congress this year.

Groups 370
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Diebold Nixdorf CEO shares insights on banking, self-service

ATM Marketplace

Octavio Marquez, president and CEO of Diebold Nixdorf shared insights on self-service technology trends, the importance of cash recycling and more in an informative interview.

Trends 114
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CFPB issues orders requesting information to large auto lenders

CFPB Monitor

On February 23, 2023, the CFPB announced in a blog post that it had issued orders to nine large auto lenders requesting information about their auto lending portfolios. The orders, which the CFPB says were sent to a cross-section of the auto finance market, represent the latest action taken by the Bureau in its effort to build a new data set that gives better insight into market trends. .

Lending 148
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Lindsay LaNore: 7 ideas for cultivating inspiration

Independent Banker

By Lindsay LaNore, ICBA The theme for ICBA LIVE 2023 is “Light the Fire. Light the Way.” As leaders, that’s a huge part of what we do: spark enthusiasm, encourage creativity and guide our teams on the paths to success. But inspiration doesn’t always happen spontaneously, or even daily, so it’s incumbent upon us to develop strategies and create environments that inspire and motivate our teams, all while making sure we stay inspired ourselves.

Exercises 151
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Fiserv discloses 7% drop in workforce

Payments Dive

As the company cut 3,000 employees, Fiserv’s employee termination costs nearly doubled to $187 million in 2022.

Company 300
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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The fintechs that didn't overstaff are hiring from those that did

American Banker

Fintech 101
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SCOTUS agrees to decide whether CFPB’s funding is unconstitutional but will not hear case until next Term

CFPB Monitor

The U.S. Supreme Court has granted the certiorari petition filed by the CFPB seeking review of the Fifth Circuit panel decision in Community Financial Services Association of America Ltd. v. CFPB. In that decision, the Fifth Circuit panel held the CFPB’s funding mechanism violates the Appropriations Clause of the U.S.

America 147
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Charles Potts: How to use data to drive bank growth

Independent Banker

Photo by Courtney K/iStock By Charles Potts, ICBA If you’ve heard it once, you’ve heard it a thousand times: In today’s landscape, data reigns supreme. Working hand in hand with digital transformation, data provides a powerful tool for community banks. Its accessibility, readability and applicability in today’s digital-first environment has enhanced community banks’ ability to serve their customers, creating a heightened experience.

Data 133
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Remitly to shutter digital banking platform Passbook

Payments Dive

The Seattle-based remittance fintech launched Passbook in 2020. The product, however, hasn’t garnered significant overlap with existing customers, Remitly CEO Matt Oppenheimer said.

Seattle 259
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.