South State Correspondent

SEPTEMBER 20, 2022

Last week, the American Banking Association (ABA) held its annual Bank Marketing Conference in Denver, receiving rave reviews. The theme was – developing your marketing superpowers. Amid the brewery networking, superhero costumes, and fun, some fantastic bank marketing lessons were had, and not just for bank marketers. The theme was how marketing needs to be better integrated into all facets of the bank, from data to talent acquisition, but how other lines of business can benefit from learning m

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Conference Marketing social media Data 195

Accenture

SEPTEMBER 21, 2022

When banks move past the status quo and adopt an “everything is possible” attitude, they have the power to do truly transformative things. This is evident each year at the Qorus-Accenture Banking Innovation Awards, formerly the Efma-Accenture Banking Innovation Awards. The sheer diversity of the entries testifies to the creative thinking that’s happening at leading-edge….

Innovation 195

Innovation 195

American Banker

SEPTEMBER 22, 2022

Training 83

Training America Technology 83

Payments Dive

SEPTEMBER 22, 2022

With cart abandonment costing online retailers up to $136 billion annually, Coresight Research’s findings suggest they might want to focus on total purchase price more closely matching shopper expectations.

Online 434

Online Retail 434

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South State Correspondent

SEPTEMBER 23, 2022

The Fed and Their Forecasts. Now that the FOMC meeting has come and gone, and the Treasury and equity markets have resumed their selling as a consequence, let’s take a look at those forecasts and see what they might tell us. A year ago, the Fed was declaring rates would be lower for longer, and that they wouldn’t be tightening rates until 2024, at the earliest.

Marketing 195

Marketing Meeting US 195

Abrigo

SEPTEMBER 21, 2022

Driving efficiency and reducing risk Construction loan risk management software leverages technology and sound process management to pull construction lending away from its manual roots. You might also like this webinar, "How to manage a high-performing construction loan portfolio." WATCH. Takeaway 1 Construction loan risk management software can modernizing the administration of construction loans and increase draw interest by 12%.

Risk Management 195

Risk Management Software Management Lending 195

Payments Dive

SEPTEMBER 23, 2022

Sen. Elizabeth Warren called the peer-to-peer payments network “unsafe,” claiming Zelle users were defrauded out of $500 million last year.

Payments 397

Payments 397

South State Correspondent

SEPTEMBER 20, 2022

For decades community banks have taken on fixed rate loan risk mostly through the offering of five-year, fixed-rate, commercial term loans. This is probably the most popular structure for real estate-secured term credit at community banks. Now may be the right time for community banks to abandon this strategy – both for the borrowers who want to eliminate repricing risk (for good credit reasons) and for banks that are taking unwanted duration risk.

Community Bank 195

Community Bank Community Industry Lending 195

CFPB Monitor

SEPTEMBER 23, 2022

The CFPB recently issued a Request for Information Regarding Mortgage Refinances and Forbearances (RFI ) Comments on the RFI will be due 60 days after publication in the Federal Register. In the release announcing the RFI, the CFPB states that the RFI “is an example of the CFPB’s new approach to promoting competition and new products.” “Rather than providing special regulatory treatment of individual firms, the CFPB will seek to identify stumbling blocks for those seeking to challenge the statu

Marketing 148

Marketing Examples Payments Regulation 148

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

BankUnderground

SEPTEMBER 23, 2022

Emily Clayton and Martina Fazio. Debt creates threads between the financial system and the real economy. These threads transmit shocks across a web of connections, meaning that financial shocks may pose risks to households and businesses, and real-economy shocks may jeopardise financial stability. These threads can also become entangled into knots – sources of inefficiency.

Policies 128

Policies System Lending Tools 128

Payments Dive

SEPTEMBER 20, 2022

Members of Congress on Monday introduced the House companion to a Senate bill seeking to rein in the Visa-Mastercard credit network “duopoly.

Cards 370

Cards 370

South State Correspondent

SEPTEMBER 19, 2022

Fed Week Arrives. With another hawkish FOMC announcement due on Wednesday afternoon, Treasuries are not waiting around as the selling has already begun this morning. The 2yr Treasury is yielding 3.94%, a new cycle high, while the 10yr Treasury is trying to push above 3.50%. It peaked at 3.52% earlier this morning but currently sits at 3.48%. If 3.50% gives way the next line in the sand is 3.59%.

Meeting 195

Meeting Marketing 195

CFPB Monitor

SEPTEMBER 22, 2022

Expressing a range of concerns, several key industry groups submitted comments to the Federal Trade Commission (“FTC”) last week regarding its proposed rule that would impose new substantive and disclosure obligations on auto-dealers in the auto finance process. The public comment period for the notice of proposed rulemaking (“NPRM”) regarding the Motor Vehicle Dealers Trade Regulation Rule (the “Rule”) closed on September 15, 2022 after the FTC declined in August to extend it.

Regulation 148

Regulation Groups Retail Customer Experience 148

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

ATM Marketplace

SEPTEMBER 21, 2022

Four presenters shared elevator pitches for innovative banking services products at the Bank Customer Experience Summit, held in Chicago from Aug. 31 to Sept 1.

Innovation 118

Innovation Chicago Customer Experience 118

Payments Dive

SEPTEMBER 19, 2022

The money transfer company’s brick-and-mortar business is being displaced by digital payments, mobile wallets and use of stablecoins as bridge assets.

Mobile 329

Mobile Payments Company 329

Cisco

SEPTEMBER 20, 2022

2022 has been a bloodbath on Wall Street. Bear traps are everywhere. We all feel it…and it hurts. Geopolitical issues shock the conscience. Threat of a recession. High interest rates. Through it all, Bank, Insurance and Wealth Management decision-makers have face increased pressure to focus on three fundamental strategic priorities – Business Growth, Cost Reduction, and Risk Reduction – to accelerate digital transformation.

America 106

America Video Compliance User Experience 106

CFPB Monitor

SEPTEMBER 22, 2022

In a blog post on Monday , the CFPB advised that it is concerned about the impact of rising car prices on consumer’s financial health, particularly consumers with sub-prime or near prime credit scores. The most recent Quarterly Report on Household Debt and Credit from the Federal Reserve Bank of New York concluded that the total dollar value of outstanding auto loans rose to $1.5 trillion last quarter, an increase of $33 billion from Q1 to Q2 this year.

New York 147

New York Trends Data Report 147

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

ATM Marketplace

SEPTEMBER 23, 2022

Everyone is familiar with return-on-investment, but at times that may not be the best or only thing a bank or company should measure. A panel at the Bank Customer Experience Summit discussed how banks can measure return on experience.

Customer Experience 104

Customer Experience Company 104

Payments Dive

SEPTEMBER 22, 2022

In acknowledging the pursuit of further downsizing, a Klarna spokesperson cited changes being made by company executive Camilla Giesecke assuming COO duties.

Company 284

Company 284

TheGuardian

SEPTEMBER 23, 2022

From scrapping the cap on bonuses to slashing red tape, the chancellor unveils a raft of policies he says will boost economic growth Banks will be among the biggest beneficiaries of Kwasi Kwarteng’s mini-budget after he announced a raft of policies to help costs, boost profits, lure staff, fuel house prices and slash red tape. Continue reading.

Policies 98

Policies 98

CFPB Monitor

SEPTEMBER 22, 2022

On September 13, 2022, Public Justice and other consumer advocacy groups sent a letter to CFPB Director Rohit Chopra urging the CFPB to limit the use of “forced” arbitration provisions by banks and other consumer finance companies. According to reports appearing in Law360 and BNA , at a virtual event organized by Public Justice and held the day after the letter was sent, Director Chopra expressed concerns about such provisions and is trying to “figure out what the path forward is.”.

Report 143

Report Groups Marketing Industry 143

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Analysis

ATM Marketplace

SEPTEMBER 23, 2022

One of the best ways to combat dips ATM revenues is to expand your portfolio to include forms of retail payment beyond cash.

ATM 101

ATM Retail Payments 101

Payments Dive

SEPTEMBER 22, 2022

“Businesses that have consigned QR technology to the tech graveyard would be wise to give it another look,” writes Mike Storiale, Synchrony’s VP of innovation development.

Payments 243

Payments Innovation Technology 243

TheGuardian

SEPTEMBER 22, 2022

Figures compiled by House of Commons Library measure impact of freezing corporation tax and cutting banking surcharge Liz Truss’s government has been criticised for lining up tax cuts that will help big banks and insurers save more than £6bn over the next two years. The figures, compiled by the House of Commons Library, come as the chancellor, Kwasi Kwarteng, prepares to freeze corporation tax as part of the government’s mini-budget on Friday.

Taxes 98

Taxes Study Industry 98

BankInovation

SEPTEMBER 22, 2022

Corporate One Federal Credit Union is a leading wholesale financial services provider for more than 750 of America’s credit unions. Recognizing that credit unions found core banking systems costly and slow to customize, Corporate One sought a technology partner with which to launch digital services that members could consume and adapt at speed and scale. […].

System 98

System Technology 98

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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